SERVPRO wants to make sure the city of Portland is prepared!

11/15/2022 (Permalink)

SERVPRO wants you to be the best prepared when wildfires happen.

With the winter season approaching SERVPRO of Southwest Portland wanted to make sure the city of Portland is prepared for the unexpected. The unexpected event was referring to is a wildfire. Wildfires are always unforeseen and can strike almost anywhere a wildfire can cause more than just the damage you can see. If a fire damages your property, it can throw your life into chaos here at SERVPRO we are dedicated to restoring your damaged property and returning it back to its preloss condition.

Even if the wildfire is close to your home and you don't suffer any damage, there may be soot particles and residues that are left to be cleaned up. If it isn't cleaned properly, the odoer and effect will linger long after the fire has been put out. From the structure itself to the contents of the home, SERVPRO of Southwest Portland uses the latest technology and training to leave your property smelling fresh and clean.

Even if your windows and doors are shut and your vents are closed, smoke and soot particles can enter your property, Your HVAC units and air ducts can hold large quantities of soot and disperse it all over your belongings. A wildfire will burn mostly natural materials, but there are times when wildfires burn manmade materials, which can leave soot particles that are very difficult to move.

 SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Huge water loss at local software company

11/15/2022 (Permalink)

The HVAC above the software company was the cause of the loss.

SERVPRO of Southwest Portland received a call in the fall from a local software company regarding a water loss. The customer informed us that he noticed his drywall cracking and was not aware of where the water was coming from or what caused the loss. Upon the call ending, we arrived on site within 30 minutes with our crew of well-trained professionals to meet with the customer, During the initial inspection, it was apparent where the drywall was bubbling and cracking on the surface. The customer informed us that he was worried that the water was coming from the level above his business. It turned out that the ceiling had suspicious staining on the back of the drywall ceiling. The cause of the loss was the HVAC system we found signs of old water damage on the plywood near the HVAC system and notified the customer of our findings.

  We then proceeded to build a containment to isolate the affected areas and set equipment in those areas. The next step was to make a drying plan to help get the customer's business back to preloss conditions as soon as possible. Demolition was going to be needed in order to help to dry process the crew removed the ceiling drywall material due to suspicious stains in addition to the cracking and water bubbles. With the equipment and demolition needed, SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Local business in need, no worry SERVPRO is here!

11/15/2022 (Permalink)

SERVPRO brings in an air scrubber to help with drying.

SERVPRO of Southwest Portland received an emergency call from a local commercial business that reported an event where the elevator malfunctioned causing a severe amount of smoke damage to the business. During the initial inspection, we noticed the distinctive heavy electrical smoke odor walking into the building. The closer we got to the elevator and mechanical room, the smell got worse and worse. The mechanical room was unbearable to be in without the proper PPE, we found that the HVAC system was also polluted and contaminated by the smoke damage. 

Once we saw the extent of the damage the drying plan was created, we brought in the specialty drying equipment to assist with removing hazardous smoke air pollutants from affected areas and contents. We brought in six air filtration devices four of them went on the main level and the other two went into the mechanical room, ozone machines were set up in all affected areas excluding the elevator due to access restrictions. Our crew brought in our own SERVPRO fogger lemon fresh deodorizer smoke odor counteractant along with, window cleaner, chem sponges, mops, and buckets to clean floors after the fogging took place. We then placed a plastic covering over the contents prior to cleaning to prevent further damage or cross-contamination.

SERVPRO of Southwest Portland was able to get the customer business back up and running in only 5 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Local business has mold loss

11/15/2022 (Permalink)

If you have any mold that is also something we can help with here at SERVPRO.

SERVPRO of Southwest Portland received an early morning call from a local food company disruptor, regarding a mold loss. The customer informed us that they found 3 areas of mold in the cafeteria that needed remediation as soon as possible. They also told us that the loss was caused to a pipe under the sink, and a drink dispenser leak causing mold growth in the drywall and behind the cabinet.  Within 20 minutes of the call ending our crew of well-trained professionals was on site ready to start work.

As soon as we got there we started work, our crews set up containment in the cafeteria using poles to keep it upright, set up an air scrubber, and covered the vent with plastic. Then they removed all affected drywall in the corner and behind the cabinet, performed a mold scrub as needed, extracted standing water in the wall cavity track, HEPA vacuumed the entire contained area, and spray with anti-microbial. In addition, set the dehumidifiers inside the containment and run the hose into P-trap.

 SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

SERVPRO is ready for anything Mold related

11/15/2022 (Permalink)

SERVPRO wants its city to be well-prepared for anything!

SERVPRO of Southwest Portland wanted to take the time out to make sure the city we love, Portland is prepared for any and all mold losses. Fungi and mold naturally occur in our environment in fact over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing bread, baked goods, and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold, an edible mushroom is simply a type of fungi and lifesaving penicillin is a product of mold.

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people. Health concerns may arise when excessive mold grows indoors. Concerns are more likely to rise for “at risk” people, which might include immune suppressed or compromised individuals, young children, and individuals with chronic inflammatory lung diseases such as asthma and severe allergies, However, anyone may experience health problems associated with exposure to mold in damp buildings. Possible health effects include runny nose, sneezing, coughing, aggravation of asthma, sore throat, or inflammation of the sinuses.

The individuals most likely at risk are infants or children, pregnant women, the elderly, people with compromised respiratory systems or asthma and allergies, and people with weakened immune systems. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Prepping Your Home for Holiday Travel

11/8/2022 (Permalink)

Prepare Your Home for Holiday Travel

Traveling for the Holidays? ‘Waterproof’ Your Home Before You Leave

Local SERVPRO water damage remediation specialist provides a six-step plan for keeping your home dry and healthy while you’re away   

 For many, the holiday season includes travel, whether it is to join a family gathering or enjoy a holiday vacation. These traditional holiday trips stand to amplify an already growing travel demand. The U.S. Bureau of Transportation Statistics* reports that for July 2022, the number of people boarding a U.S. airline plane for domestic or international travel grew to 69.9 million, up 8.6 percent from July 2021 numbers. As the holiday travel season approaches, the water and fire remediation specialists at SERVPRO^® of Southwest Portland caution homeowners that they need to go beyond buying tickets and packing a suitcase before they leave on a trip. Homeowners need to “waterproof” their homes.

“Your home is subject to water damage from inside and out when you head out on a trip,” says Dawn Sahm of SERVPRO^® of Southwest Portland. “Leaking or burst pipes can wreak havoc on the inside of your home. Severe weather can pose a flooding threat inside and outside your home. If you are planning to travel this holiday season, there are six important steps you can take before you leave to help ensure your home will be ready and welcoming when you return.”

1. Ask Someone to Check on the House While You’re Gone. Taking the simple step of asking a friend or family member to stop by while you’re gone may catch a potential problem before it becomes a disaster.

2. Check for leaks. Inspect pipes under kitchen and bathroom sinks, check your water heater for cracks or rust, and ensure that hoses connected to dishwashers, refrigerators, and washing machines are leak free.

3. Insulate exposed pipes. Insulating exposed pipes can help prevent them from freezing in cold climates, but wherever you live, your home needs constant air circulation to help prevent water damage and mold caused by condensation. Keep the HVAC system turned on and open the cupboard doors under sinks to promote airflow.

4. Turn Off the Main Water Valve. If you don’t already know where this is, this is a good time to find out – and then shut it off if your home will be unattended and vacant during your trip.

5. Clear Gutters and Downspouts of Debris. Clear out debris, dirt, leaves, and sticks and position downspouts to direct water at least ten feet away from the home to prevent flooding.

6. Inspect and Test the Sump Pump. If you have a sump pump, test it before you leave by filling the sump pit with water and watching to see if the pump empties out the water. This can mean the difference between finding a dry or flooded basement when you arrive home.

“We specialize in water damage remediation so we know how difficult it can be to deal with flooding caused by burst pipes, failed sump pumps, or heavy rainfall, even if you discover the problem right away,” says Dawn. “It would be even more heartbreaking to return to your home after a holiday trip to find that water has been creating chaos while you were away. Taking steps to ‘waterproof’ your home before you leave on your holiday trip can help ensure you return to a dry, safe home, rested and relaxed from your time away.”

SERVPRO specializes in fire and water cleanup and restoration services and repair services, helping to remediate damage for both commercial and residential customers. For more information on SERVPRO of Southwest Portland, please contact Dawn Sahm  at 503-777-9739 or dsahm@SERVPROsouthwestportland.com.

No Basement loss to big for SERVPRO

10/14/2022 (Permalink)

The water loss was caused by the water hose spigot above being left turned on over night.

SERVPRO of Southwest Portland received an emergency call regarding a basement flooding in a local home in the Portland area. The homeowner informed us that it flooded due to a water hose spigot that was left on overnight and it flowed into the basement area through two planks where an old window barrier was covered due to a previous loss. During the phone call, the owner also relayed” that the water seemed to have flown into what appeared to be the foundation wall”. Within 30 minutes of the phone call ending our crew of well-trained professionals arrived at the home.

Upon arrival, during our initial inspection of the home, we found measurable water throughout the entire basement area, there were a couple of areas that were not as affected. We then proceeded to extract all the affected areas and due to the water coming from outside, the loss goes from a category 1 loss to a category 3 loss. Once we were able to extract the water our crews came up with a drying plan to restore the home to its preloss condition.

The drying plan was to detach doors baseboards and trim from all affected areas. Then we proceeded to remove the carpet, carpet pad, tack strips, wood baseboards, and trim. Once demolition was done we then placed the equipment we placed, three of our dehumidifiers in key locations in the affected areas to ensure proper temperature control, in addition, we placed air movers for proper airflow with open spaces and dehumanization. Our crews then placed containment in front of the staircase in the basement to isolate the affected basement area. When removing the carpet pad, tack strips, baseboards, and trim, maneuver contents as we went in order to productively remove all affected materials that were deemed unsalvageable. 

SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Experiencing water loss call SERVPRO of Southwest Portland

10/14/2022 (Permalink)

SERVPRO brings in air movers to help speed up the drying process.

SERVPRO of Southwest Portland received a call regarding a wet carpet that the customers started to notice over the past 5 days. Within 30 minutes of the call ending our crew arrived on the scene to do the initial inspection. It was apparent during the inspection that there were five areas that were affected and have water sitting underneath the materials. We also found standing water in the wine cellar located in the furnace room. In addition, we noticed that the wood paneling in the wine cellar was losing its integrity and when we pulled back the baseboards, the tile flooring in the wine cellar was beginning to lift from the water underneath. 

After the initial inspection, it was apparent that demolition was going to be needed for the furnace room vinyl tile flooring needed to be removed, detach the door to the wine cellar and remove tile, cement board, baseboards, and trim. In addition, we needed to cut a 2ft flood cut, and detach the wood panel wall to expose the hallway structure materials, and we then disposed of the panel wall since it was deemed unsalvageable. In the basement we had to lift the carpet, remove the pad and discolored tack strips, then we had to build containment to isolate the affected floors.

SERVPRO of Southwest Portland was able to restore the family home to preloss condition in only 5 days. The customers were very pleased with the response time and the fact that we were always in constant communication with them during this process.SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Cat 3 water loss in local home

10/13/2022 (Permalink)

Crawlspace affected with category 3 water loss.

SERVPRO of  Southwest Portland received an early morning emergency call regarding a water loss in a local home. The customer informed us that the sewage pump in her crawlspace filled overnight and filled the crawlspace with Category 3 water. Category 3 water loss involves water that is grossly contaminated and can possibly contain pathogenic, toxigenic, or other harmful agents. Within thirty minutes of receiving the call, our crew of well-trained professionals arrived on the scene to inspect the crawlspace. 

During the crawl space inspection, it was noticed that you can stand up and detach the source of sewage was coming from. The sewage spilled into the crawlspace on top of the Visqueen and underneath in order to come in and fix the pump we first needed to place a plastic landing in order to have a plumber come in to fix the sump pump. Once we were able to handle all the immediate concerns we needed to create a drying plan. That plan was extraction, get the muck out, remove Visqueen, lay down the hydrated line, and place a new Visqueen in addition to that we will bring in a couple of fans to put in the crawlspace to help dry.

We were able to get the crawlspace dried in only 4 days, the customer was very pleased with our work. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

There's no fire SERVPRO cant handle

10/13/2022 (Permalink)

The local home had an electrical fire in the garage.

SERVPRO of Southwest Portland received an emergency call because a local home in the Portland area experienced a fire in their garage. Our crew of well-trained professionals arrived on the scene within a half hour of receiving the call. Upon arrival, it was apparent that a board-up would also be needed due to the fire department cutting a massive hole in the garage door. We told the customer that the plan was to get there and extract as much water as possible and once that's done place equipment to start the drying process.

It was determined that the fire was caused by an electrical issue in the garage. The Firefighters used water to put out the fire causing extensive water damage in the garage, kitchen, living room, and hallway. In addition, the significant smoke damage throughout the entire home and attic. Demolition was needed for this job we needed to remove the kitchen tile flooring and underlayment, cabinets in the kitchen, the living room floor tile in the entry carpet along with the pad, and underlayment, the carpet pad in the hallway and underlayment,  and also the drywall and installation in attic.

After the demolition was done we came to the conclusion that the lower cabinets are also affected and the particle board will also be removed in addition to the tile that goes under those cabinets.  Our crew brought in dehumidifiers in order to help with the remaining soot and smoke odor the crew could only place two due to the breakers' constantly breaking due to the amount of power from the equipment.

Our crews were able to get in and out in only five days. No matter the time, or location SERVPRO of Southwest Portland is here for the city of Portland 24 hours a day 365 days a year. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Sink gone wrong!

10/13/2022 (Permalink)

Places two air movers tp help speed up the drying process.

Earlier this fall we received a call regarding a huge water loss in a local home in the Portland area. The customer informed us that their sink in the laundry room was overflowing on the second level of their home. Upon arrival, we met with the customers and they were mopping up the water and holding buckets from the water pouring in from the kitchen ceiling. There was water coming from the light fixtures on the kitchen ceiling. It was apparent that there was water behind the drywall that needed to be cut in order to release the water so that it doesn't hold above the drywall material.

After the initial walk through we started creating the drying plan due to there being no standing water to extract so we proceeded to set equipment in all areas that were affected by the water loss. We then set containment in the master bathroom and in the laundry room closet. We then started to detach all affected baseboards and trim in the affected areas, detach the laundry room, and closet door, detach the master bathroom closet door, detach the laundry room vanity toe kick, and build another containment in the kitchen to isolate the affected areas for the best drying method. In addition, we needed to drill 20 cavity holes in the ceiling to dry in place to prevent having to remove and we had to set containment in the water heater room to isolate the affected area.

After 5 days of drying the home, we were able to restore the home to preloss condition. The customer was very pleased with the work and the fact that when we needed them we were there 30 mins within ending that phone call.SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Huge water loss at local home

10/13/2022 (Permalink)

Due to hardwood buckling demolition was needed to pull the hardwood.

SERVPRO of Southwest Portland received a call regarding a water loss, the customer told us that the fridge was leaking and they noticed the hardwood was starting to buckle. Once the call ended our crew of well-trained professionals arrived on the scene within 20 mins. Upon arrival it was apparent that demolition was going to take place we needed to remove the hardwood floor which would require us to detach and reset the cabinetry, in addition, the countertop near the sink is cracked and will break during detachment.

In order for the residents to stay in the home while work is going on on the island and the countertop near the sink will not be touched to give them the opportunity to use the sink. Our crew then came up with the drying plan which was to set containment around and applied anti- microbial to the black mold in the kitchen and dining room once the baseboard is detached. We then proceeded to dry out the crawl space using 6 air movers due to there being no mold apparent in the crawlspace we also removed all installations in the crawlspace.

In only 5 days we were able to restore the home to its preloss condition. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Water valve breaks off !

10/10/2022 (Permalink)

Toilet line failed.

We received a emergency call about a 3 story town home who had a water flooding incident due to the master bathroom toilet water supply line valve breaking off. Customer tried to turn the water off and the shut off valve broke causing water to flood all 3 levels of the home. We arrived on site to extract every area of the home except a couple places that were not affected. We wanted to lift the carpet and remove pad but because of the vast amount of contents we were not able to do so. We noticed the drywall walls and ceilings were bubbling and dripping water in the Garage, Library and Living Room, measurable water was found throughout the home. We Placed EQ and plan to return the following business day to begin mitigation services as well as moving contents in order to remove the pad and dry the carpet. 

Sewage Spill Emergency

10/5/2022 (Permalink)

Make it clean with visqueen.

Today we received an emergency call from a customer who reported that her sewage pump in her crawlspace filled overnight and flooded the crawlspace with CAT 3 sewage. We arrived on site to inspect the crawlspace area where the location is behind the house down the staircase. Customer opened up the hatch and we walked into a crawl space where you can stand up and we detected where the source of sewage was coming from. The sewage has spilled into the crawlspace on top of the Visqueen and underneath. We extract the sewage from her crawlspace, place a plastic lining for the plumber to come in and fix the pump. 

SERVPRO of Southwest Portland is available 24/7/365 to service your home or business. 

Call 503-777-9739. 

Smart Toilet Acts Dumb

10/5/2022 (Permalink)

Smart toilet malfunctions.

We received a emergency call from a customer who reported a water leak from a toilet water supply line. The water was shut off in the Master Bathroom to prevent further damages until a plumber can comes out to inspect the water supply line for repairs. We found ceiling and wall materials saturated in the dining room and kitchen area. In the 3rd level Master Bathroom, we found a smart toilet that was shut off by customers. Then we found that the drywall 2ft above and below and tile flooring was saturated. It appeared the tile flooring was in good condition and we would be able to save.  In the Master Bedroom we found wet carpet and pad. Walls adjacent to the Master Bathroom are saturated We removed the pad and dried out the carpet via carpet lift. 

Floor drying matts to the rescue.

10/5/2022 (Permalink)

Floor matt drying systems.

Toilet overflowed in half bath on the main floor and affected the hardwood flooring in the bathroom and office and went down a heat duct in the office. It affected the ceiling wall and floor in the basement. 

SERVPRO of Southwest Portland was able to dry the flooring in record time, by using a floor drying system that was comprised of two floor suction matts, and a wall cavity drying system. 

SERVPRO of Southwest has the latest equipment from laser measures to thermal cameras to help with the process of finding where the water has gone and making sure we dry every area out. 

Make SERVPRO of Southwest Portland your first call, our professional team of water restoration techs. will be able to get the job done. 

Reconstruction

9/28/2022 (Permalink)

"Like it never even happened." Only better.

This job had asbestos abatement of the popcorn ceiling. Due to the need for a thorough seal on containment for the abatement, there was wall paper that was impacted and damaged. In order to save money for the customer and insurance client we offered a more cost effective solution than stripping and replacing all the wallpaper in the room. The solution was to install a crown molding that would match the rest of the crown molding in the home to the customers delight and satisfaction this work was approved and scheduled for completion.

Call SERVPRO of Southwest Portland 24 hours a day 7 days a weeks 365 days a year. Our professional team will be there to help you through the process of returning your home to preloss condition. 

How clean is your carpet?

5/5/2022 (Permalink)

We know stains.  Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.  Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, we will walk with you through your home and guide you in the best decisions to care for your carpet. 

A Service Professional will take the time to: 

1) Show you what cleaning option would be best for your carpet's level of soiling.

2) Give you an estimate of time and cost of the carpet cleaning.

3) Explain the benefits of soil protection.

4) Explain the advantages of a clean carpet for good indoor air quality.

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions about our services please call us at 503.777.9739.

Car Cleaning

5/5/2022 (Permalink)

Vandalized car cleaned and restored.

We received a call from the insurance company, one of their customers had recently had their car stolen. The cars was recovered but the back window had been broken out and the car was wet inside from the rain also had the smell of marijuana inside. 

SERVPRO of Southwest Portland took the car back to their location and cleaned out the glass and other items from the car, vacuumed all of the surfaces and wiped down all of the surfaces with anti-microbial. We then set airmovers to dry the car, once dry we set an ozone machine to clear the car of any remaining odor. 

Please call SERVPRO of Southwest Portland when you are in need of that special sort of cleaning. SERVPRO of Southwest Portland is open 24/7/365 503-777-9739.

Board Up

5/5/2022 (Permalink)

SERVPRO to the rescue day or night.

SERVPRO of Southwest Portland responded to an emergency call from the maintenance manager after hours on Saturday April 16,2022 to come out to a large commercial building complex in downtown Portland to board up two windows that had been broken out. To board up the windows we used two pieces of 2x4 by eights and one full sheet of plywood for each window. The time on site was approximately two hours of work and was performed by our wonderful crew of Hunter, Travis and Andrew. 

During the issues we have had in downtown Portland. SERVPRO has been there to clean up and board up the broken windows, clean up the graffiti, fire and water damage as well as clean for COVID. 

SERVPRO of Southwest Portland should be your first call 503-777-9739.

Norovirus

4/8/2022 (Permalink)

Call SERVPRO to clean your home or business for Norovirus.

SERVPRO of Southwest Portland can clean for Norovirus. Keeping your homes and businesses safe.

Surfaces can get contaminated with norovirus in many ways, including when:

• An infected person touches the surface with their bare hands that have feces or vomit particles on them
• An infected person vomits or has diarrhea that splatters onto surfaces
• Food, water, or objects that are contaminated with norovirus are placed on surfaces
• Tiny particles of vomit spray through the air and land on surfaces or enter a person’s mouth, then he or she swallows it

The Centers for Disease Control and Prevention says each year norovirus causes about 900 deaths, usually among those 65 and older; 109,000 hospitalizations; and 465,000 emergency room visits, mostly from children. 

Norovirus symptoms usually hit 12 hours to two days after infection and hang around for one to three days. "Noravirus can cause health effects"

Please call SERVPRO of Southwest Portland 24/7/365 to come and clean for Norovirus.

SERVPRO of Southwest Portland is here for you! No matter what!

3/7/2022 (Permalink)

No matter the time SERVPRO will load the truck and head your way ASAP.

SERVPRO was founded in 1967 and since then SERVPRO has been the leader in mold, water, fire, and other specialty cleanup restoration services. SERVPRO of Southwest Portland has well trained-professionals that understand the types of smoke and their behavior patterns are extremely vital to proper restoration.

SERVPRO of Southwest Portland provides an itemized, area-by-area loss inventory and accurate inventory that helps keep costs low and reduces job completion time. In addition, we have the ability to pack out your household items or items located inside your business and store them at our location until we return them to you freshly cleaned.

We are lucky enough to have the great support of our customers they leave us great reviews that help keep us at the top of the mold, water, fire cleanup restoration services in the Portland metropolitan area. “I just wanted to say thank you to Tom, Travis, and Nathan! Their team helped us through the process to clean up our home's water damage. They make a stressful situation...a little less stressful. I also appreciated that they were always on time and treated our house like it was their own. Thank you!”

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

SERVPRO is here for you 365 days a year 24/7

3/1/2022 (Permalink)

No matter the size of the loss SERVPRO of Southwest Portland is here for you!

SERVPRO of Southwest Portland wants to ensure that you, your family, and or your staff have a feeling of safety and security when they are in a time of need no matter if it's a water, mold, or fire job.SERVPRO of Southwest Portland is here to serve the Multnomah county and all areas of the Portland metropolitan area. There is no job we cannot handle SERVPRO has responded to property damage emergencies ranging from multi-million dollar jobs such as the Pentagon, White House, and those suffered by individual businesses and homes.

Here at SERVPRO, we pride ourselves on building relationships with our local communities' business along with insurance companies, and commercial clients of the Portland area. Here is one of our 5-star reviews from a customer who experienced a huge water loss. 

“Everyone at SERVPRO provided excellent service from start to finish when we had a recent water issue. Debi was out within two hours of my call to survey the damage and provide an estimate by the end of the day. Tyler and his colleague were out the next day and worked a long day to get the bulk of the job done, returning the next day to follow up on any loose ends. All the prep work before and clean up afterward was impeccable. Tommy was extremely diligent and helpful in helping us get reconstruction work done quickly, and all the staff at the office were helpful I’m dealing with our insurance company, billing, etc. All in all a great experience, and highly recommended. Thanks to all for the great work!”

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

No need to fear, SERVPRO is here!

3/1/2022 (Permalink)

SERVPRO of Southwest Portland is here to help you please don't forget it!

Whether it's a burst pipe in an office building or a faulty wiring job in an apartment complex, fire and water losses are never planned but so often occur. When they do SERVPRO of Southwest Portland is here for you 24/7 365 days a year. Here at SERVPRO, we understand that there is no such thing as a “small emergency” when it comes to your business or home. 

There are currently over 1,700 franchises worldwide giving their citizens of cities the same message "Like it never even happened.” SERVPRO has been in business for over 45 years the crews of SERVPRO no matter the location has the experience and training in mitigating damages ranging from a single-family household to skyscrapers. In addition, we make sure that our crews specialize in detailed communication throughout the cleaning and restoration process not only does that keep the customer informed it also makes them feel like a priority during this stressful time.

“Troy, Jose, and Shain came after hours to assess, clean up, and mitigate the damage in my flooded basement. They were kind, courteous, and efficient. Troy followed up with me the next day, then Tom came out twice that week to check the equipment and assess the progress of the “drying out” process. He, too, was very kind and helpful. They are also working with my insurance company to process the claim. All in all, I was pleased with and appreciative of their expertise and great customer service.” This quote comes from one of our customer's reviews that go a long way in ensuring that SERVPRO of Southwest Portland is the leader in all of the cleanup restoration services we offer.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Tree Smack

2/28/2022 (Permalink)

SERVPRO to the rescue.

SERVPRO of Southwest Portland to the rescue, tree service on it's way out to remove tree. Home being tarped until roof can be repaired and electricity is being restored to home. All services set up in less that two hours. This weeks weather has turned from bad to worse with high winds and a deluge of rain that has cause several trees to fall in the Portland Metro area. 

SERVPRO of Southwest Portland has been called out to save the day. Our team of professionals are on call 24/7/365 to respond to these calls and get out to the customers home within the hour. 

Please call our offices 24/7/365 to receive the help you need to insure your home is repaired as soon as possible.

Ice can be beautiful just not on your pipes

2/11/2022 (Permalink)

Winter Fun?

When you think of winter weather you probably think of school closings, slippery roads and a driveway to shovel.  Winter weather can cause a lot more issues then those listed above.  If we have below freezing temperatures for 3 days in a row you are at risk for frozen pipes, which can create a major disaster at your home or office.

Typically, frozen pipes are the ones exposed to the cold weather such as basements, attics, garages, and kitchen cabinets. A frozen pipe will usually rupture because of the backflow pressure between the blockage and the water source; this can cause catastrophic damage to your home and office if not addressed quickly.

According to the American Red Cross there several steps you can take to prevent your pipes from freezing:

• Keep your heat set both day and night
• Be sure to completely drain the water from sprinkler lines as well as outside hoses
• Open your kitchen cabinets to let the warm air to circulate near the pipes
• When weather is extremely cold, let water drip from your exposed faucets

If you experience water damage from frozen pipes, call SERVPRO of Southwest Portland 503-777-9739 and let us make it "Like it never even happened."

Rain, rain, go away!

2/10/2022 (Permalink)

No matter the time of day SERVPRO is always here to help!

SERVPRO of Southwest Portland received an after-hours call regarding a massive water loss in a local home of the Portland area. The homeowner alerted us that their basement was flooding and you could tell in their voice they were very frantic and agitated. Within an hour of the call ending, we sent our crew of well-trained professionals with the flood truck loaded up and ready to go. Our crew was told that the flood was caused by heavy rain.

Upon arrival, after going through the initial inspection our amazing crew chief came up with the most efficient drying plan in order to get the basement back to normal as soon as possible. The drying plan was to extract all of the standing water located in the basement and remove the base along with all saturated carpet and pad. Once removed, flood cuts will be needed for the affected walls in the basement. 

The flood in the basement was caused by the rain and the rain caused the window to well and to fill up then the water then entered through the window opening. Water was coming in at a very high rate until the homeowner was able to get back and from home depot and installed a sump pump in the well and pumped out the water.

Our crew brought in multiple dehumidifiers along with multiple air movers as we could fit into the basement in order to dry the basement as soon as possible. SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened”. Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Lasting Soot? SERVPRO can come in and handle that for you!

2/9/2022 (Permalink)

SERVPRO cleaned all the contents to make sure the soot smell disappeared.

SERVPRO of Southwest Portland received a call regarding a fire in a local home in the Portland metropolitan area. The customer informed us that a plumber started a fire in the basement and that the fire department came to take care of the fire but they were reaching out to SERVPRO regarding the lingering smoke smell in the three-level home.

Within an hour of receiving the call as promised our crew was on site ready to do whatever it takes to get rid of this odor asap. During the initial walk though it was obvious that the smoke damage had affected 6 rooms in the home. The customer is staying with their family members during the job due to the strong smell.

Our crew then planned a pack out to make sure all the furniture and valuables were going to be taken back to our warehouse and held until the job is finished. Our crew brought in four air movers in addition to four specialty drying equipment. In order to help get the customers home back to pre-fire loss as soon as possible. Our crew was able to get in and out in only 5 days getting the customer back to enjoying their home.

Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Holy Moly

2/8/2022 (Permalink)

Can this home be saved?

When you have any type of water damage whether in your home or business, it is best to call in the professionals here at SERVPRO of SW Portland to handle the problem.  Water damage can come from storm damage, broken pipe, leaky faucet, faulty appliances, there are many sources water can come from.  Mold hides in various places that, if not dried out properly, can actually accelerate the mold growth process.  We have the knowledge, tools and machines that dry out your water damage quickly and efficiently, killing the mold spores so they do not continue to grow.  Not only does this eliminate the mold problem, treating it expeditiously cuts down on the damage mold can do to your home as well as potential health effects.  

Costly Home Damage-Dyer Fire

2/7/2022 (Permalink)

An electric or gas clothes dryer is nearly an essential part of life in most homes. In families with children, the laundry can seem a daunting task, going on forever with washing machines and dryers churning and turning away slowly at a never-ending mountain of laundry.

But, all that convenience carries with it the possibility of a deadly hazard -- a dryer fire -- the leading cause of home fires in this country at the rate of about 15,000 every year.

*Don't dry dangerously*

While today's clothes dryer is in itself a safe piece of machinery and a feat of modern technology, it isn't fail-safe and requires regular preventive maintenance to prevent fires that could start in your lint trap or anywhere within your dryer's venting.

When lint traps aren't cleaned as often as they should be, the resulting build-up in the screen or other areas can cause the dryer to perform poorly, operate at elevated temperatures and possibly overheat -- with dangerous consequences. Vent systems must also be checked and cleaned to maintain proper air flow for the same reasons.

Problems may also occur if consumers place improper items in their dryers, such as foam backed rugs or athletic shoes, or vent their appliances with plastic or vinyl exhaust materials. Make sure that whatever you put in your dryer is approved and safe to place in a dryer. When in doubt, check the washing instructions on the tag of the clothing or consult the manufacturers website for more information.

Small problem turned into a huge problem but nothing SERVPRO cant handle!

2/7/2022 (Permalink)

From the smallest pipes to the largest if they ever brake give SERVPRO of Southwest Portland a call!

SERVPRO of Southwest Portland received an after-hours call regarding a massive water loss in a local home in the Portland metro area. The homeowner explained to us that a pipe had broken pipe and water was coming out at a fast rate. Within 30 minutes of that call ending our on-call crew arrived at the warehouse and arrived on the scene with our flood truck.

During the initial walkthrough, it was apparent that all 3 rooms affected were in a very bad condition and there was also one inch of standing water. In addition, during the walkthrough, we saw that the pipe that burst was the kitchen sink supply line.

Our crew unloaded the equipment and began the drying plan. We need to first extract all the standing water once that was done we brought in three dehumidifiers to place in each of the three rooms. The water wasn't only in the wood floor but was able to seek through the baseboards of the rooms.

SERVPRO of Southwest Portland was able to get this home completely dried in only 3 days. Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Furnace Under Water?

2/6/2022 (Permalink)

Built a platform for your furnace.

Every winter, especially if you live in a cold climate, your home is under assault from the elements. Eventually, that constant assault can cause your home’s systems to fail. One common result of these failures is water damage. And while any type of water damage is bad, there are certain types of damage that can be worse than others. That’s especially true in the winter.

Perhaps no system in your home is more important in the winter than your furnace. Without it, you’d be in big trouble. So while the impact of home water damage is bad no matter how you look at it, having your furnace damaged when the temps are freezing outside can be catastrophic. So let’s talk about things you can do to protect your furnace from water damage should the worst case scenario happen to you this winter.

Furnaces are hidden from view for a reason. They’re not exactly focal points of a home you want people’s eyes drawn towards. Whether it’s in a crawl space, basement or mechanical closet, it’s typically in a place you naturally don’t find yourself visiting very often. One way to help protect your furnace from water damage is to create an elevated platform upon which the furnace can sit. If it’s the case your furnace is found in an unfinished basement, you can simply pour a concrete block and install the furnace there. If it’s in a closet, it may make more sense to create a wooden box to hold the furnace. In either case, having the additional 18-24″ of height can typically protect against most types of home water damage.  Granted, in massive flood events this isn’t going to have much effect, but then again there isn’t much you can do from a preventative stand point when mother nature decides to take charge.

Please call SERVPRO for any restoration needs that you may have.

Local Hospital experiences mold loss

2/6/2022 (Permalink)

SERVPRO is just a call away!

SERVPRO of Southwest Portland received a call from a local hospital regarding a mold loss in the kitchen area. During the call, it was explained to us that during meal preparation last week one of the cooks knocked over the fire extinguisher. It continued to spray and get all over the grill.

SERVPRO of Southwest Portland sent out our crew to the hospital with all the equipment to get the job done. Once we arrived we did an initial walk-through with the facilities manager once he took apart the grill it was apparent that there was a strong mold smell. The mold was all over the grill on the outside and in between some of the drawers.

Our crew chief got to work coming up with a plan to best remove mold and get this grill back up to working to feed the hospital's employees and their patients.  Our crew was able to move the grill to a back area to make sure we can remove all the mold and make sure it doesn't get anywhere else in the kitchen. 

Due to how easy mold can spread. SERVPRO of Southwest Portland used concrobium mold control which is an EPA-registered solution that remediates and prevents mold without any harmful chemicals. Concrobium dries to form an invisible antimicrobial shield that encapsulates and physically crushes mold spores. We were able to clean and remove the mold in only one day in order to get the kitchen's grill back up and running for everyone who depends on it!

  Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Satisfied Customer Returns

2/1/2022 (Permalink)

Frame your water damage clean-up with the Professionals at SERVPRO of Southwest Portland.

SERVPRO was called out to the frame shop due to a roof leak caused by a hatch on the roof being left open, water coming through the ceiling affecting the walls and ceiling. Leak had been fixed by contractors. SERVPRO remove 28 ft of rubber base trim and set containment over the hole in the ceiling where the ceiling tile fell, we ducted the ceiling and set a dehu to dry out the ceiling and wall cavities. We also set 3 air movers pointed at the walls where rubber base trim was removed. We will leave the on site for 3-5 days until the area is dry. 

Our crews always meet COVID requirements when working in homes and businesses. Please call us 24/7/365. 

Don't Go Broke Fixing a Frozen Pipe

2/1/2022 (Permalink)

Heart breaking the cost of frozen pipes.

As the weather begins to transition into the colder months there are certain precautions homeowners should begin to take to keep their home safe under freezing conditions.

One of the most common headaches homeowners face during the colder months are frozen pipes. 

Have you ever placed a can of soda in the freezer and simply just forgot about it and by the time you realized you forgot the can has already exploded making a mess of your freezer?  Well, when water freezes in a pipe, it expands in the same way.  If it expands enough, the pipe bursts and water escapes leaving serious damage as a result.

Pipes in attics, crawlspaces, and outside walls are all vulnerable to freezing, especially if there are cracks or openings that allow cold, outside air to flow across the pipes.  Holes in an outside wall where television, cable or telephone lines enter can provide access for cold air to reach pipes.

Pipes tend to freeze after consecutive days and nights of freezing (32degrees Fahrenheit) and below freezing temperatures.

Frozen pipes should cause many homeowners concern, for bigger issues may and will arise.  If you are unaware of the status of your pipes or what are some clues of a frozen pipe here’s a few signs that may help you.

1. A slow stream of water, or no water at all coming through.
2. Visible frost on your pipes
3. Unusual loud sounds coming from your faucets
4. Strange odors coming from your faucets

If any of these signs appear then it likely means your pipes have burst.  If this is true, you must act fast, a few things you can do to prevent any further damage.

1. This first step is to always shut down your property’s main water supply. (Depending on the amount of water and location, you may want to first turn off electricity.)
2. If it’s heated water that’s coming from the broken pipe, you should also close the valve attached to your hot water heater.
3. After you’ve shut down the water, call a plumber for help with repairing or replacing the burst pipe.

During this time of need, make SERVPRO Southwest Portland your first call to help you and your local insurance agent assess the damage.  We will work for you to restore your property and your life to make it "Like it never even happened."

Do's & Don't When You Have A Water Damage

2/1/2022 (Permalink)

When water turns to ice!

The most common type of damage SERVPRO sees during these extreme cold weather events is water damage due to frozen pipes. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO Franchise Professionals can quickly and safely repair water damage caused by frozen pipes.

Outdoor pipes most likely to freeze include:

• Outdoor hose bibs
• Swimming pool supply lines
• Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

• Basements
• Crawl spaces
• Garages

Another potential hazard to consider as the snow/ice begins to melt is damage to your roof and ice dams. An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

What you can do until help arrives

After any water damage situation, your primary focus should be safety.

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What Not To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines, or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

WHY SERVPRO?

2/1/2022 (Permalink)

No matter the loss you can count on SERVPRO of Southwest Portland to be there for you during your time of need!

SERVPRO of Southwest Portland gives the people of Portland and their business the feeling of security. The people of Portland have the confidence in us to come in and fix anything from a burst pipe to a fire loss. SERVPRO was founded in 1967 and ever since then, SERVPRO has been the leader in water, fire, mold, and other specialty cleanup restoration services.

 SERVPRO of Southwest Portland’s crew has the experience and training in mitigating damages from a small home to a multi-level skyscraper. Along with that our crews specialize in detailed communication throughout the whole job from start to finish which helps keep you guys informed and up to date.

 Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

There's no fire SERVPRO cant handle

2/1/2022 (Permalink)

SERVPRO can help put you guys at ease fire season is a stressful one.

Fire season is a season of fear, anxiety, and nervousness SERVPRO of Southwest  Portland is here to help put you at ease in your time of need. Wildfires can strike almost anywhere and can also cause more damage than you can see. Damages like soot particles and residues left to clean up if cleaned improperly, the odor and effects can linger long after the fire has been put out. 

Here at SERVPRO of Southwest Portland, we have a great team of professionals that will arrive on-site within the hour with the latest technology and training to leave your property smelling fresh and clean.  Our team will pretest the soot residues to determine the best method of cleaning, helping to ensure no lingering odors. Your SERVPRO professional can thoroughly check your HVAC units and air ducts for soot particles and remove them from your property.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Let get that water mopped up!

2/1/2022 (Permalink)

Quick response to a fire water damage is important.

Large commercial fire & water loss due to a malfunctioning sprinkler system. Three floors were flooded. SERVPRO of Southwest Portland was able to be on side within the hour, placing equipment. The businesses were dry within 3-5 days. 

The tenants of this retirement home did not have to be displaced and we were able to a minimum amount of reconstruction to the walls and flooring. The management was very pleased with the results and we were able to do an Emergency Ready Profile with them 

Do: 

Shut off the source of water if possible or contact a qualified party to stop the water source.

Turn off the circuit breakers for wet areas of the building when acce3ss to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing tabletop and lamps. 

SERVPRO wants to make sure your prepared for fire season!

1/23/2022 (Permalink)

SERVPRO of Southwest Portland wants to make sure we do our best to educate the great city of Portland.

Here at SERVPRO of Southwest Portland, we want to make sure we do our best to educate the great people of the Portland Metropolitan area.

The Clean up afterward is just as important

Wildfires can strike almost anywhere. A wildfire can cause more than just the damage that they see. If a fire damages your property, it can throw your life into chaos. SERVPRO of Southwest Portland professionals is dedicated to restoring your damaged property back to preloss condition and helping your life get back to normal.

Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean up. If cleaned improperly, the odor and effects can linger long after the fire has been put out. From the structure itself to the contents inside, your SERVPRO professionals use the latest technology and training to leave your property smelling fresh and clean.

How soot can get inside your property

Even if your windows, doors are shut, and your vents are closed, smoke and soot particles can still enter your property. Your HVAC units and air ducts can hold large quantities of soot and disperse it all over your belongings.

SERVPRO of Southwest Portland professionals can thoroughly check your HVAC units and air cuts for soot particles and remove them from your property.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “ Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

There's nothing SERVPRO cant clean

1/22/2022 (Permalink)

SERVPRO of Southwest Portland was able to get the tenant back into their home and it only took two days.

SERVPRO of Southwest Portland received a call one afternoon from a retirement plaza in the downtown Portland area regarding an interesting loss. The owner of the plaza called and mentioned that some of they moved the tenant’s belongings in order to replace the flooring and the paint. This removal caused a lot of dust and the current tenant is especially sensitive to dust. 

The owner mentioned that they needed us to perform a thorough cleaning so the tenant is able to move back into their home as soon as possible. Our crew of well-trained professionals loaded up the truck and headed out to the retirement plaza. During the initial walkthrough with the owner, it was apparent that this post-construction clean is coming after the new hardwood floors were installed and concrete fringing to make the floor level. 

The next step for our crew was for our crew chief to make a drying plan and it was as followed. Clean unit complete in order to remove all concrete dust and hardwood floor dust, including closets and cabinets and all the contents in those affected areas. Our crew washed all the dishes then proceeded to put them back into the cabinets with the closets they needed to be lightly dusted since there was a large number of contents in the closet.

The crew of SERVPRO of Southwest Portland was able to clean the entire apartment in only two days returning the apartment back to its preloss conditions. Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

An unknown water loss turned into a mold problem.

1/22/2022 (Permalink)

SERVPRO of Southwest Portland is here to help with any mold jobs!

SERVPRO of Southwest Portland received an early morning call regarding a water loss with apparent mold at a local apartment complex in the downtown Portland area. The owner of the complex called telling us that one of the units has mold in the living room and the bedroom the owner believes that the mold came from an outside water intrusion and the source was unknown.

Within 15 minutes of the call ending, we sent out our crew of well-trained professionals to the scene. After the initial walk-through with the owner, it was apparent that there were more than 10 square feet of mold. Our crew then began to come up with a drying plan, the drying plan is to set containment in both the bedroom and the living room. We then needed to remove the carpet and perform a flood cut to the drywall in the bedroom and the living room. Lastly, we needed to mold scrub and HEPA vacuum the entire containment in both rooms, and place drying equipment in those affected areas.

During the first day on the job, our crew came to the conclusion that they were going to need to bring in specialty drying equipment so we proceeded to bring in three air movers. SERVPRO of Southwest Portland was able to restore the room to preloss condition in only 3 days. Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

There's no fire SERVPRO cant handle

1/19/2022 (Permalink)

If you experience a fire loss we are just a call away and we are ready to help!

SERVPRO of Southwest Portland received a call early in the morning regarding a massive fire loss. The homeowner called and alerted us that earlier this morning the fire department said the fire started in the basement near the ironing board. They had a power outage and then the fire started shortly after.

Within 10 minutes of that call ends, we sent out our crews to the home. Once our crew arrived they had the initial walkthrough with the homeowner and it was very apparent that the furniture has carcinogens in it and we advised our crew to not breathe it in.  The fire also burnt multiple holes in the floor of the home./Our crew luckily packed respirator masks to ensure that they wouldn’t breathe it in.

The first thing our crew needed to do was secure the property which required gating around the outside of the home. Once that was finished our crew begin to board up all the windows affected by the fire. The next problem our crew had to be concerned about was the 10 inches of standing water in the crawl space.

Here at SERVPRO, we understand what can come from comradery and teamwork with that being said we have a great relationship with a third party. That relationship is so strong they were able to come out and assist us with extracting the standing water.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “ Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

When you have a mold problem SERVPRO is here to help

1/17/2022 (Permalink)

Once demolition took place we were able to see the full spread of the mold.

SERVPRO of Southwest Portland received an after-hour call regarding a water loss in a local home. The homeowner let us know that there is a possible mold issue in his furnace room and a possible laundry room caused by a leaking humidifier attached to his furnace. The homeowner also mentioned that they live in a three-story home and he believes that two of the levels may be affected.

Either 20 minutes of that call ends, our crews came to the shop regrouped, and headed out to the home. During the initial walk-through between the homeowner and the crew, our crew chief noticed that the HVAC was improperly installed which is the reason for the loss.  In addition, the humidifier was spraying into the bottom of the furnace causing the flooring in the HVAC and laundry room to get wet. The homeowner came home after a 2-week vacation to the cork laminator tiles being swollen and coming up in the HVAC room and separated in front of the washer machine in the laundry room.

Our crew chief then comes up with a drying plan. The plan was to set containment on the doorways of the HVAC room and laundry room and to set one air scrubber in each of the affected rooms. Then we needed to remove the cork laminate flooring to expose the microbial growth and then perform mold scrub on the subfloor and flood cut the walls that have the microbial growth in the rooms.

Our crew was able to get this job done in only three days. Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

SERVPRO is ready for anything Mold related

1/16/2022 (Permalink)

We set containment on the vaults in order to help speed up the drying process

SERVPRO of  Southwest Portland received an early morning call about a water loss that turned into mold growth in a local business in the Portland area. The owner told us that there was a third-party water leak that leaked into 3 of their vaults and they were starting to notice a smell and opened up the vault to see mold.

Within 20 minutes of the call ending our crew loaded up the truck and arrived on the scene. During the initial walk-through with the owner, it was obvious that the mold smell was very strong. In addition, the owner told us that they would want us to do whatever we could to clean the contents that were affected.

Our crew chief then came up with a plan in order to get the vaults cleaned and back to preloss conditions as soon as possible. We needed a couple of air movers and containment to help dry the vaults and the contents. We loaded up the vaults and headed back to the warehouse. 

There is where we noticed that the blankets were too wet and would need to be replaced. Unfortunately during cleaning out the contents we needed to replace 5 small boxes, 3 medium boxes, and change out 15 damp moving blankets. We were able to have the vaults cleaned and dried in only two days.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

2022 storm season is approaching

1/14/2022 (Permalink)

with the storm season of 2022 approaching have no fear SERVPRO is here!

Storm damage is hard to prepare for. With 2022 beginning SERVPRO  of Southwest Portland wants to let you know that we are here to help wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the cleanup and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry-approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore the property and its contents to preloss conditions helping you survive in a disaster situation.  SERVPRO of Southwest Portland "can manage the damage" and strongly believes in the 3E's (Experience, Expertise, and Equipment) and is proud to serve Multnomah County and other areas of Portland.  

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Neighbors problem turned into your problem

1/13/2022 (Permalink)

It may be someone else fault but no matter the case SERVPRO of Southwest Portland is here to help!

SERVPRO of Southwest Portland received a call regarding a fire loss. The homeowner explained to us that the neighbor’s trash can caught on fire and now has smoke damage on his patio and inside his home that needs cleaning. Within 10 minutes of the call ending the crew loaded up the truck and headed out to the loss.   

Once we arrived the crew chief went with the homeowner on an initial walk-through to see the soot damage inside the house and on the porch. After that initial walkthrough, the next step of the process is coming up with a drying plan. Performing “cleaning” in a fire damage restoration means removing smoke residues and deodorizing smoke odors. Fire damages present great cleaning challenges due to the many ways that, heat, oxygen, moisture, and gas interact to form smoke residues.

The cleaning plan was simple to find all the residues in the house and then identify the type of residue. Once the residue is identified we will then remove it and properly dispose of it then our crew brought in dry sponges to clean smoke residues from the affected surfaces. Dry cleaning is the safest method to use on unfinished wood surfaces to avoid moisture setting residues into the porous wood.

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

SERVPRO is ready for any Biohazard

1/12/2022 (Permalink)

There isn't a biohazard job SERVPRO isn't ready for

SERVPRO of Southwest Portland wants to make sure that we do our best to make sure we are giving the citizens of Portland a clear message of the services we offer at SERVPRO. Regarding biohazard and crime scene cleanup and restoration. SERVPRO of Southwest Portland professionals when regarding bloodborne pathogens jobs we remove and suppose bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Our crew of well-trained professionals thoroughly clean, disinfect and deodorize the structure.  

When it comes to methamphetamine lab jobs many of the chemicals used in the production of illegal drugs such as methamphetamine are violated and can leave harmful residues throughout a structure. SERVPRO of Southwest Portland follows all federal and state guidelines to properly clean all surfaces.

When it comes to crime scenes residues from fingerprints and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Southwest Portland franchise professionals can clean and restore your property and contents. Regarding Arson and Vandalism SERVPRO of Southwest Portland, franchise professionals are recognized as leaders at helping property owners recover quickly from fire or water damage. In addition, we also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, eggs, spoiled foods, and human or animal waste.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Unexpected toilet problems

1/11/2022 (Permalink)

In order to best dry demolition was required to make sure all moisture is removed.

SERVPRO of Southwest Portland received an early call in the spring regarding a water loss in a local home in the Portland area. The homeowner let us know during the initial call that they woke up to the bathroom overflowing with water that affected the bathroom, hallway, entry, one-bedroom, and a closet in that bedroom along with the master bedroom. They let us know that they wanted SERVPRO to come out as soon as possible to extract the water and clean up the damages.

Within 10 minutes of the call ending the crew packed up the food truck with all the necessary equipment in order to restore the home back to conditions pre-water loss. Once our crew of well-trained professionals arrived the crew chief and the homeowner take an initial walkthrough of the home. During that walk through the Crew chief is coming up with a drying plan and once the walk-through is done the crew chief then explains the drying plan.

The drying plan was as follows one we needed to place dehumidifiers to stabilize, while that is happening we start to remove the laminate flooring in the hallway, entry, and the icing room until we’re able to reach the end of the mitigation line.  Along with removing the laminate flooring we also needed to remove all affected carpet and underlayment in the bedrooms and closets.

Once that was finished we began to dry the home we needed to bring in special wall injection systems for drywall cavities we needed to cut a 1 by 1 inspection hole in the drywall in order for them to fit. Demolition was also needed in the flooring and base of certain rooms.

SERVPRO of Southwest Portland was able to get this home back to conditions preloss within only 4 days. Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

The hot water tank went wrong

1/10/2022 (Permalink)

Equipment is placed in utility for drying 1 Air Mover and 1 Dehumidifier

In the early hours of the workweek, SERVPRO of Southwest Portland received a call regarding a water loss in a local home in the Portland area. The water loss was caused by the failure of the water heater located in the utility closet. The customer informed us that the closet was wet along with the thought that the crawl space was also wet.

Our awesome crew here at SERVPRO of Southwest Portland received the call and was out on the job within 45 minutes of the call ending. During the initial walk thought it was obvious that the hardwood was very wet and that the floor was starting to swell. Our crew decided that demolition was going to need in order to help dry the home. They had to pull the affected underlay and the affected wood flooring in the hall. 

The next in the demolition process was to flood cut the walls in the utility room and pull the wet insulation in the crawlspace. A flood cut is a term that means the removal of water from the damaged drywall. Our amazing crew here at SERVPRO of Southwest Portland were able to dry the home in only two days allowing the family comfort knowing that we were able to dry their home with a quickness.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Don't let a roof leak ruin your day!

1/10/2022 (Permalink)

We will only cut out what needs to be removed. SERVPRO is a green company.

When you see what looks like a little water on your ceiling, it most likely is a lot larger than you realize.  That is when you call SERVPRO of Southwest Portland to take a look.  We can tell you if it is worth turning in to your insurance company or maybe you should think about paying out of pocket to save your policy from negative marks on it.  This home had an ice dam that got into the attic area, by the time the owners found it the water had spread causing more damage than they had first realized.

Call us twenty-four hours , seven days a week and our crew will be out there to assess the damage and start the repair to return the home to preloss condition. 

There's no leak SERVPRO can't fix

1/10/2022 (Permalink)

If ur water heater ever leaks please give SERVPRO of Southwest Portland a call and give us the opportunity to restore your home.

SERVPRO of Southwest Portland received an after-hour call regarding a huge water loss. The owner called us and you could tell in her voice that she was very frantic and emotional. They continued to explain that the water heater had a large leak and it leaked through the adjacent wall into the kitchen. The water fully penetrated the wall and went under the flooring, soaking the sub-flooring and the leak continued for almost 24 hours despite them turning the water off to the water heater.

Within 20 minutes of the call ending our crew of well-trained professionals on our on-call crew arrived at the shop and loaded up one of our trucks and headed to the home. During the initial walkthrough with the owner, it was obvious that the water heater is now unusable and needed to be replaced the water has dried.

Our crew chief then came up with a drying plan to restore the home prior to the water loss. Demolition of the walls is required due to the amount of water behind the walls along with the kitchen cabinet needing to be removed due to it being attached to the wall. Laminate flooring also needed to be removed to help speed up the drying process. 

Our crew chief then came up with the drying plan this was going to be a job with a lot of equipment. Due to the water going through the walls into the kitchen and across the hall so the damage affected multiple rooms. Multiple air mover and dehumidifiers to get this job done as soon as possible.

The crew was able to get this job done in only 3 days. Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Mold and Your Business

1/8/2022 (Permalink)

Call and expert before its too late!

SERVPRO of Southwest Portland knows that disaster doesn't just wait to happen when you're awake. Things happen at all times of the day and night. Mitigation has to happen as quickly as possible to keep things from getting worse.  For example, mold can start to grow in a little as 24 hours. When you have water damage I doubt you're going to want to hear from the company you called that you can't be out for a few days. Worse might be when you have something happen in the middle of the night and all you get is the answering machine from a company. 

SERVPRO of Southwest Portland will be there to answer your call no matter what time of day or night.

One small fire turns into multi level loss

1/8/2022 (Permalink)

The whole room is covered with soot caused by the fire

SERVPRO of Southwest Portland received a very shocking call regarding a  fire loss into a home in the Portland metropolitan area. The owner informed us on the call that the fire was caused by their wooden stove the fire loss affected the fule, chimney, attic area, master bedroom, along with the smoke odor affecting the whole house. Along with the fire loss, there was always a lot of water damage caused by the sprinklers to the first floor, the second floor, attach,  along with 30 feet of the home.

SERVPRO of  Southwest Portland’s amazing crew of professionals heads out to the job within 30 minutes of the call ending. Once arriving at the home we realized that the drying process will be delayed due to the size of the home and the content in the home it would take multiple days to complete the pack out.

Once the pack out was compete it was now time for our team will pretest the soot residues to determine the best method of cleaning, helping to ensure no lingering odors. Your SERVPRO  of Southwest Portland professionals can thoroughly check your HVAC units and air ducts for soot particles and remove them from your property.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Wind and Rain 2022

1/4/2022 (Permalink)

SERVPRO can tarp you home and dry it out.

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the clean up and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore the property and its contents to pre loss conditions helping you survive in a disaster situation.  SERVPRO of Southwest Portland "can manage the damage" and strongly believes in the 3E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Any questions please give us a call at 503.777.9739.

Call the people who care

1/4/2022 (Permalink)

SERVPRO's expert crew cares for you and your family!

When the storm season hits, we are there 24 hours a day and 7 days a week.  SERVPRO has been in business for over 50 years in the clean up and the restoration industry and we have the 3E's (Experience, Expertise and Equipment) for any job.  At SERVPRO of Southwest Portland "We can manage the Damage" and is proud to serve Multnomah County and other areas of Portland. The customer was overjoyed at the speed in which we were able to come to the rescue and when the work was completed and SERVPRO was able to turn their home back to them in a condition that was "Like it never even happened." Please call our office with any questions or concerns. Call us at 503.777.9739.

Businesses suffer with COVID

1/3/2022 (Permalink)

SERVPRO cleans for COVID

COVID has shut down businesses large and small.

SERVPRO of Southwest Portland and its professional teams can clean and sanitize your business getting it up and running in no time.

SERVPRO of Southwest Portland understands that you need to get your business up and running as quickly as possible. That could mean any place from your housing association to your one man repair shop. No matter what the situation we are prepared to work thru the night to get you and your clients back with an open sign at the door. 

If your business or property is in Portland area, who better to call then the team that is your neighbor. Our crews are ready and on call to help in any situation. SERVPRO of Southwest Portland even has the ability to store your business contents while getting your place of business ready for business.

Please call SERVPRO of Southwest Portland 24/7/365 at 503-777-9739.

Storm hits Portland. Major damage to businesses

1/3/2022 (Permalink)

Flooded business saved by SERVPRO.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Please call SERVPRO of Southwest Portland 24/7/365.

Emergency 24/7/365 Clean-Up for Flooding

1/3/2022 (Permalink)

24/7/365 Emergency Service

SERVPRO of Southwest Portland knows that disaster doesn't just wait to happen when you're awake. Things happen at all times of the day and night. Mitigation has to happen as quickly as possible to keep things from getting worse.  For example, mold can start to grow in a little as 24 hours. When you have water damage I doubt you're going to want to hear from the company you called that you can't be out for a few days. Worse might be when you have something happen in the middle of the night and all you get is the answering machine from a company. 

SERVPRO of Southwest Portland will be there to answer your call no matter what time of day or night.

Mold that did not go on vacation

1/3/2022 (Permalink)

When mold does not go on vacation!

This customer suffered a mold damage in their finished basement caused by overflowing toilet. The customer was away for summer and discovered the damage when they returned from an extended vacation.

Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO has trained technicians that were able to test and remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

Please call us at 503-777-9739

Trust our team of experts to find the mold

1/3/2022 (Permalink)

Just how much mold is there and where is it?

This home had a sewer line fail so they called in SERVPRO of Southwest Portland to clean up the mess and the damages.  We had to remove part of the wall to get to the mold that accumulated and the category 3 contaminated water damage that was inside the wall cavity.  Our advanced technology equipment gives us the knowledge to remove the contaminated area, get to the source of the problem and get it cleaned up so the home can get back to normal as soon as possible.  Nobody likes it when their home is out of sorts and we get that.  That is why you should call us as soon as you have a problem, so we can make it "Like it never even happened."

Please call us a 503-777-9739 24 hours a day 7 days a week.

A small leak turned into a big problem

12/7/2021 (Permalink)

Once demolition is finished air movers are brought in to help speed up the drying process.

SERVPRO of Southwest Portland received a call regarding huge water damage to a local home. The loss was caused by a leaking pipe in the master bedroom which is right next to the bathroom on the main level of the house. There was a lot of damage to the drywall and the flooring. During the initial inspection, the crew noticed that there were standing puddles of water around the affected area.

Demolition was going to be required in the crawl space and in the master bedroom. The bedroom needed the drywall to be removed along with the insulation, plywood the crawl space needed insulation, and the black plastic. The bathroom as time went on started to show mold and it was unavoidable to remove the vanity sink and the bathtub. In addition, 77 square feet of tiles needed to be removed in the bathroom and the toilet.

In order to dry the master bedroom, the crew of SERVPRO of Southwest Portland needed to place three air movers along with one dehumidifier to help dry the room as soon as possible. After one day of drying our crew noticed the bedroom was so wet that they needed to bring in an extra dehumidifier.  Our team of trained professionals was able to dry the home in only four days.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Local bank has huge fire loss

12/6/2021 (Permalink)

Results of the attempt to steal ATM

SERVPRO of Southwest Portland received a very shocking call regarding a huge fire loss at a local bank. The owner called us early the next morning to explain that individuals attempted to steal the atm out of the front lobby. We were told they had a blow torch in an attempt to steal the atm. The local firefighters were alerted and the owner believes that is what saved the atm from being completely removed.

Within an hour of receiving the call, we sent our well-trained crew that is prepared for all kinds of jobs, out to arrive on the scene ready to work. During the initial walk though it was obvious that the front lobby was going to need a lot of work in addition to the room behind the lobby and the restroom in the room behind the lobby. Our amazing crew chief came up with an amazing plan in order to get the bank back up and running as soon as possible.

The plan was to remove all insulation needed to be removed, the T-grid, and the light fixture will need to be removed and replaced. There was a really bad smoke odor throughout the bank as well. Our crew scrubbed the floors, washed the windows, did extra heavy cleaning for the bathroom, and cleaned any of the additional contents and hardware the owner asked for. Once all the ducting and pipes were out that were exposed to the soot then our crew fogged the entire building on the way out.

For those of you that don’t know what “fogging a room is.” It is a disinfectant spray that comes from a fogging machine to create what looks like fog. It’s a very effective way to disinfect high levels of horizontal surfaces and hard-to-reach areas that are often missed or forgotten. Fogging was perfect for this job due to the height of the ceilings in the bank. 

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Winter is coming! SERVPRO is here to help!

12/1/2021 (Permalink)

SERVPRO is here to make sure you are well aware of things that come with the winter.

SERVPRO of Southwest Portland knows that pacific northwest winters are a serious matter. Whether it’s snow, rain, cold temperatures, or even icy roads. That runs is into our home to instantly turn on the heater or possibly throw a log in the fire to stay warm and relax during the wintertime. We want to go over some do’s or don’t to do during the winter times with potential things that could go wrong during the winter.

Fire and Smoke Damage

Do’s

• If heat is off during the winter, pour RV antifreeze in your sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures
• Wash both sides of leaves on house plants
• Change your HVAC filter, but leave the system off until a trained professional can check out the system.
• Tape double layers of cheesecloth over air registers to stop particles from soot getting in our of the HVAC system.
• If you happen to lose electricity, empty your freezer and refrigerator completely and prop the door open to help prevent odor,

Dont’s

• Consume any food or beverages that may have been stored close to fire, heat, or water due to the potential of them possibly being contaminated.
• Let your fire get out of control that could possibly turn into a fire loss in addition to having the heat on in your home overnight especially if vents are close to contents

SERVPRO of Southwest Portland wants everyone to stay safe during this winter.SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Storm season is coming!

12/1/2021 (Permalink)

SERVPRO of Southwest Portland is just a phone call away.

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the cleanup and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry-approved techniques can save you time and money.
• SERVPRO of Southwest Portland gives you and your business the opportunity to give you that feeling of security.
• SERVPRO of Southwest Portland understands that there is no such thing as a “small emergency” when it comes to your business or home.
• Our crews have the experience and training in mitigating damages ranging from single-family homes to skyscrapers.
• SERVPRO has more than 1,700 franchises around the world giving the same message “Like it never even happened.”

SERVPRO of Southwest Portland prides itself on being timely and efficient when it comes to the loss you may encounter. Our service response guidelines are as follows. With one hour from notice of loss, a team member from SERVPRO of Southwest Portland will contact you or you’re insured to arrange for service. Within four hours of loss notification, we will be on-site to start mitigation services. Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the customer or the adjuster. 

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Storm season is upon us, here at SERVPRO we are ready!

12/1/2021 (Permalink)

No need to worry SERVPRO of Southwest Portland is just a call away.

A storm event can be a widespread or localized event typically caused by a flood, fire, or other natural disasters. Here at SERVPRO of Southwest of Portland are strategically positioned storm teams mobilize crews to deploy with additional equipment and personnel necessary to service property owners on any size loss. No matter the size of the disaster, our team works to advise and assist to provide additional capacity and resources to perform the work needed.

With storms come the two common types of pluvial flooding the two types are surface water floods and flash floods. Surface water floods occur when an urban drainage system is overwhelmed and water flows out into the street and nearby structures.  It occurs gradually, which provides people time to move to safe locations, and the level of water is usually shallow (rarely more than 1 meter deep). It creates no immediate threat to lives but may cause significant economic damage.

Secondly, flash floods are categorized by an intense high-velocity torrent of water by torrential rain falling within a short amount of time within the vicinity or nearby elevated terrain. They can also occur via the sudden release of water from an upstream levee or a dam. Flash floods are very dangerous and destructive not only because of the force of the water but also the hurtling debris is often swept in the flow.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

A huge fire loss, turned into a huge fire and water loss

11/11/2021 (Permalink)

SERVPRO of Southwest Portland working alongside the firefighters.

SERVPRO received a call regarding a local assisted living center that experienced a fire loss in one of the resident’s kitchens.  As promised, SERVPRO arrived on site within an hour of the call ended with a truck full of equipment ready to restore the kitchen to its preloss condition.

Upon arrival one of the workers alerted us that the sprinklers in the building went off and was able to put out the initial flames until the fire crews and were able to cover the rest. By the time the fire was put out five floors in the living center were affected by the water from the sprinklers. SERVPRO was called out to handle the huge fire loss but it became apparent that this job was a dual job, it was both a fire and water damage job.

With that in mind, it didn’t bother us at all SERVPRO has trained professionals for all kinds of losses. We placed our equipment throughout elevators, hallways, residents’ rooms, and also the dining area. Once the equipment read that the floor, walls, drywall, and carpets were dry our crew began to go through the salvageable items from the fire and to start clearing out the soot from the room.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

WHY SERVPRO?

11/10/2021 (Permalink)

Our crews come to jobs prepared to handle any job.

SERVPRO of Southwest Portland gives you and your business the opportunity to give you that feeling of security. Whether it’s a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned but unfortunately, they do occur.

SERVPRO of Southwest Portland understands that there is no such thing as a “small emergency” when it comes to your business or home. Here at SERVPRO we offer a thought contingency plan called an ERP, emergency ready profile which has an emphasis on the first 24-48 hours to help you get your business or home back to normal as quickly as possible. SERVPRO of Southwest Portland will provide you with the assistance to help you complete your ERP.

SERVPRO has more than 1,700 franchises around the world giving the same message "Like it never even happened." There have been over 45 years of business in the cleanup and restoration industry. Our crews have the experience and training in mitigating damages ranging from single-family homes to skyscrapers. In addition, our crews specialize in detailed communication throughout the cleaning and restoration process which helps keep you informed from start to finish.

Restoration services can help you resume normal business functions quickly while avoiding costly construction downtime. Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Week old water loss, turned into massive mold problem

11/9/2021 (Permalink)

Containment is set up to contain heat in that certain location of the home.

SERVPRO of Southwest Portland receives a call regarding a customer smelling mold in their crawlspace were weeks ago they had water down there that caused the mold. The water got into the crawl space because a pipe had burst and that caused the mold to grow at a rapid rate. The customer mentioned that the smell was so strong that the industrial hygienists told the homeowner that they were living in an unsafe situation causing the homeowner to leave their home while we worked.

As promised, our crew was out to the home within the hour of the call ending. During the initial inspection the drying plan was created it was going to be an all hands on deck kind of job. Our crew needed to set containment in the coat closet for crawlspace access, set air scrubber, in addition to all flex ducting and isolation needed to be removed from metal ducting. In the main level of the home, containment was also needed and was outlined in the industrial hygienists’ protocol, also air scrubbers were set in each containment area in order to remove affected drywall and sand any framing that might be stained.

Our crew noticed that demolition was also going to be needed to help with drying. The wet vinyl and underlayment needed to be removed in addition to all water strained drywall in the main level ceiling from previous water damage. While doing the demolition it was noticed that mold spores were noticed throughout the home. 

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Coming home from vacation to a huge mold problem

11/9/2021 (Permalink)

Listed below are ways to control moisture and reduce mold!

SERVPRO of Southwest Portland received a very shocking call regarding a local home. The customer informed us that their home has suffered mold damage in their basement that was caused by an overflowing toilet. The customer also informed us that they were gone for the summer and the damage was discovered as soon as they returned home from vacation.

SERVPRO of Southwest Portland has trained technicians that are able to test and remove mold growth, and then restore the space affected back to preloss condition. Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. Every mold infestation is different, from the extent and type of growth to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

Here are the same ways to control moisture and reduce mold in your home or business:

• Correct any water leaks or standing water
• Remove standing water under cooling coils or air handling units
• Replace washing machine hoses with steel mesh lines
• Move large objects away from the wall to provide good air circulation
• Use exhaust fans in bathrooms, kitchens, and laundry rooms

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Small leak turned into monumental problem

11/8/2021 (Permalink)

Containment was needed throughout the home

SERVPRO of Portland started off the week with a monumental water loss to a local home. The customer informed us that they woke up and noticed that there was a leak coming from the refrigerator and their hardwood floor was buckling. In addition, the customer informed us that a lot of their contents were damaged due to water loss. When your hardwood floor buckles it will begin to rise causing humps and uneven surfaces throughout the hardwood floor. 

As promised our crew of trained professionals was out on the site within the hour of ending the call with the customer. During the initial inspection, our crew knew right away demolition was going to be needed.  Before getting started on restoring the customer’s home the crew needed to carefully pack up all affected contents in order to begin work. 

Also during the initial inspection, our crew came up with a drying plan. The first part of the plan was to set containment around the home and remove the insulation in the crawl space. Once that took place, 6 air movers,  were placed throughout the home and in the crawl space.  This job put our crew to the test both mentally and physically our crew was able to complete the job in only four days.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

After hour call, have no worries SERVPRO is here for you 24/7

11/7/2021 (Permalink)

SERVPRO is on sight working alongside the firefighters to help restore the hotel to preloss conditions.

SERVPRO of Southwest Portland received an after-hour call regarding a massive hotel fire in the Portland area. Our on-call well-trained crew of professionals headed out and arrived on the scene within an hour of the call ending.

We were told that the fire affected three of the corner rooms and was completely burnt from the inside and out. Upon arrival, the fire marshal was on-site giving us the go-ahead for measurements and allowing us to take pictures around the property. The fire spread so quickly that in a short amount of time, three rooms were burnt on the inside with just the majority of the structure still standing. 

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. Our team carefully inspected and tested adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

We are able to go in and clean soot damage and do debris cleanup in the affected units as well as the surrounding ones from the pungent smoke smells. Even though some of the structures will need to be demolished and rebuilt, we can help with the areas and items that need to be zoned. 

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Why should we go with SERVPRO?

11/4/2021 (Permalink)

SERVPRO is the leader of restoration services.

SERVPRO was founded in 1967 and ever since opening SERVPRO has been the leader in water, fire, mold, and other specialty cleanup restoration services. SERVPRO has responded to property damage emergencies ranging from multi-million-dollar jobs such as the Pentagon, the White House, and to those suffered by individual businesses and homes. SERVPRO professionals have established relationships with their local communities and the business in their communities along with insurance companies and commercial clients nationwide. 

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas in the Portland metropolitan area. We have well-trained professionals that know the types of smoke and their behavior patterns are vital to proper restoration. Accurate inventory helps keep costs low and reduces job completion time. SERVPRO of Southwest Portland can provide an itemized, area-by-area loss inventory. In addition, we can pack out your household items and clean and store them at our location until we return them to your freshly clean home. SERVPRO of Southwest Portland “can manage the damage” and we are proud to serve the Multnomah County and the Portland Metropolitan area. Please check out our website, five-star reviews on Google, Facebook, Youtube, Instagram, and Yelp.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Waking up to a home full of water

11/2/2021 (Permalink)

The more air movers the better!

Early in the summer SERVPRO of Southwest Portland received an after-hours call regarding a horrific water loss. The homeowner informed us that a pipe had burst in the upstairs bathroom and that burst caused the basement to flood. They were very shocked to find water everywhere and started to extract water using a wet vacuum.

Our crew of professionals headed out to help extract water before the call had even ended.  During the initial walk through our crew came to the conclusion that demolition was going to be needed to the affected flooring and ceiling of the downstairs hallway/entryway, bedroom, and the family room. Upstairs the baseboards behind the sink would need to be removed in addition to the vinyl flooring in the basement and affected drywall in the ceiling of the downstairs hallway.

We then brought in specialty drying equipment, air movers, and dehumidifiers in order to help speed up the drying process. Our crew was able to help get this family back to enjoying their home in only a matter of 5 days.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Small problem turned into a huge problem

11/1/2021 (Permalink)

Air movers were brought in to get the family back to enjoying their home as soon as possible.

SERVPRO of Southwest Portland received a call regarding an unfortunate leak coming from a refrigerator supply line leak in a local home. The homeowner let us know that the refrigerator leak was repaired but by the time they were able to get it under control the water damage was massive. Our crew headed out and got there as soon as possible during the initial inspection our crew realized that the cabinets in the kitchen needed to be packed out along with the furniture in the dining room and kitchen.

Shortly after the pack out, our crew came up with an amazing drying plan to get this family back to enjoying their home. In the kitchen, our crew had to remove all affected vinyl planking, remove the hardwood flooring in the affected areas, pop toe kicks on the cabinets all the way around the kitchen. The toe kick is also known as a kick space it is the recessed space at the base of most floor-mounted kitchen cabinets.

In addition, we need to set contaminants to prevent dust during the demolition. Our crew wanted to make sure that we took our time because yes we want to get the job done with quickness but we also wanted to make sure we put the love, warmth, and enjoyment back into the family’s kitchen.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Local school experiences a huge water loss

10/31/2021 (Permalink)

A dehumidifier connected to a lay-flat expelling the humidity out of the classroom

A local school in the Portland area reached out to SERVPRO of Southwest Portland regarding water damage. The school, unfortunately, had a toilet supply line burst which affected four bathrooms, six classrooms, and two hallways along with that water extraction was needed in all rooms except one. 

On arrival, SERVPRO of Southwest Portland’s crew realized that demolition would also be needed along with the extraction. Due to COVID-19, our crews made sure to wear the correct personal protective equipment (PPE) the crew members wore heavy-duty gloves, hard hats, high visibility vests, face masks, and nitrile gloves. Here at SERVPRO of Southwest Portland, we take this pandemic very seriously we will do all we can to keep our members, customers, and students safe

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

All hands on deck for this water loss

10/31/2021 (Permalink)

SERVPRO removed the baseboards and brought in air movers to dry

SERVPRO of Southwest Portland received a call in the early hours of the morning regarding a terrible water loss to a local home. The homeowner informed us that the night before they heard a spraying sound but figured it was just the wind but unfortunately woke up to a flooded home. That spraying sound came from one of their bathrooms where their toilet line burst and affected multiple levels of the home.

As soon as the call ended our crew of well-trained professionals packed up the van and headed out and arrived within the hour. The first thing our crew wanted to do was complete a pack out meaning we would have to extract all affected furniture and personal belongings. We perform a pack out in order to protect the content while we dry the home.

Once pack out was performed, our crew then created a drying plan for each level of the home. For the main level of the home, our crew had to remove all bases of the affected walls and needed to drill holes in order to bring in specialty drying equipment and will be placed in the kitchen, hallway, pantry, bathroom, and coat closet.  

With the sub-level of the home, the bedroom carpet was covered with plastic to make sure that all contents are covered. Then drop the ceiling and insulation, remove the affected baseboard, & set the wall cavity drying system. Lastly, in the utility room, our crew removed all insulation from the ceiling, removed all affected rubber bases, and needed to move out the washer and dryer to check the wall for moisture. Demolition of the ceiling was required in order for all the insulation to be removed.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

What to do when the unexpected happens? Give SERVPRO a call.

10/25/2021 (Permalink)

SERVPRO headed out to home ASAP to resolve their massive problem

SERVPRO of Southwest Portland received a very frightening call regarding two trees falling onto the roof of a local home. Not only did two trees fall on their home a lot of water has gotten into the home due to the damage following the trees falling onto the home allowing the rain into the home.

Before starting the drying process our crew had to put a tarp on the roof to stop water from coming through. The next step was to remove all the contents that were affected by the water. During the initial walk thought it was brought to our attention that the insulation in the attic and the drywall will need to be removed and replaced. Once all the affected contents were accounted for and removed the drying process was able to start.

We brought in multiple dehumidifiers and air movers and placed them throughout the house. We also needed to bring in smaller dehumidifiers in order for us to dry areas that were too small for our regular-sized dehumidifiers. We were able to get in and get out to have this family go back to enjoying their living space.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Huge water loss, causing family to leave their home

10/24/2021 (Permalink)

SERVPRO doing whatever they can to allow the family to move back into their home ASAP.

SERVPRO of Southwest Portland received a call after hours received a call regarding a giant water loss in a local home in the Portland area. The customer informed us on the call how stressed and panicked they were when they were woken up to find that their hallway had water and it was all coming from their laundry room. 

Once we arrived on site the homeowner told us that the water loss was caused by the sink in the laundry room overflowing with water. During the initial inspection, it was aware that it affected the upstairs hallway, bedroom, downstairs hallway, bathroom, and two closets downstairs. Our crew benign coming up with a drying plan once affected materials we brought in multiple air mover and dehumidifiers in order to help this family get back on their feet.

With all the air mover and dehumidifiers causing a lot of noise the homeowners decided it would be best that their family leave the home while equipment was in place. We wanted to dry the home as soon as possible we ran into a few problems with the drying process. A circuit popped in the downstairs hallway and bathroom, in addition, the circuit feeds the light and serval other outlets. Our team put their heads together and found alternate ways to power the equipment and was able to dry the home in only three days.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Massive water loss comes from a minuscule problem

10/19/2021 (Permalink)

Flood cut in laundry room

Shortly after closing for the day, SERVPRO of Southwest Portland received a call regarding a huge water loss. The customer informed us that their downstairs finished basement flooded from the mainline drainage. In addition, the customer also informed us that there were multiple rooms affected due to the water loss.

Like always our crew here at SERVPRO of Southwest Portland shortly after ending the call loaded up and headed to the job within the hour. During the initial inspection, the crew noticed that the floor is porcelain tile with a laundry room, bath, and living room the customer did all they could to dry the home upon our arrival.

Our amazing crew here at SERVPRO of Southwest Portland came to the conclusion that demolition was going to be needed in order to help the drying process. They removed the affected drywall located in the laundry room and the utility room while performing a flood cut in both of the rooms. Once demolition was done our crew brought in the equipment that included two small dehumidifiers.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Check out our Brag Book.

10/19/2021 (Permalink)

SERVPRO cleans and repairs the Pentagon after 911.

SERVPRO of SW Portland has been in business for 7 years. Supporting the Portland Metro Area. We have done COVID cleaning for schools, businesses and construction sites. Fire damage restoration for homes, large and small business from one to 5 stories. Water damage mitigation for schools, retirement homes, large and small businesses and homes. We also do bio-hazard cleanups for homes and businesses. We have done bio-hazard clean-ups for the police department as well. 

Our team of professional SERVPRO employees are ready 24 hours a day 7 days a week to go out to your home or business and return it to preloss condition from clean up to complete restoration, we are your one stop company to call when you have a disaster. 

Check out our Brag Book on YouTube:

https://youtu.be/2ZIT2uYwZDQ

After hour call, have no worries SERVPRO is here for you 24/7

10/15/2021 (Permalink)

SERVPRO bringing out all the equipment to restore life in the home as soon as possible.

SERVPRO of Southwest Portland received a call after hours regarding a huge water loss at a local home. From the time the call was answered and the time it was ended within 45 minutes a team of well-trained professionals loaded the trucks and headed to the home. 

Once SERVPRO of Southwest Portland arrived at the home it was stated that the bathtub in the upstairs bathroom overflowed. The water from the bathtub affected the bathroom along with two rooms upstairs, and the garage which was directly below the upstairs bathroom. While going through the home it was noticed that some demolition was needed the drywall in the ceiling was already sagging and needed to be removed. In addition, the garage ceiling needed to be removed from the water damage.

Then proceeded to remove the toilet, vanity, and floors from the bathroom upstairs. Before SERVPRO of Southwest Portland could start drying the home all the affected contents needed to be removed.  In order to dry the home, we had to set up seven air movers throughout the upstairs and downstairs of the home.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

A small problem for a toilet, a large problem for the basement

10/14/2021 (Permalink)

The beginning of SERVPRO saving the customers new carpet

In the early hours of SERVPRO of Southwest Portland’s, workday received a call regarding a water loss in a local home. The homeowner noticed a leak in their basement from his toilet supply line once he noticed he instantly turned it off. Unfountranetly they just purchased a brand new carpet that was also affected by the water damage.

SERVPRO of Southwest Portland headed out and arrived on site within 45 minutes from the call being received. Upon arrival and doing an initial walk through the drying plan was thought out and once it was finished our team of trained professionals got to work. Our team decided that they would be able to extract the water from the carpet in order to keep it.

As time went on it was also decided that the vanity in the bathroom needed to be removed along with the baseboards. SERVPRO of Southwest Portland brought in multiple air movers in order to help speed up the drying process in the basement to get this homeowner back to enjoying the time they spend in the basement.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

3rd floor water leak coming from bathtub

10/13/2021 (Permalink)

During the workday early in the fall SERVPRO of Southwest Portland received a call regarding an interesting water leak from the ceiling of a local home. The homeowner explained that the bathtub on the third story was leaking through the ceiling on the living room on the 2nd floor and it affected multiple contents on the second floor. 

SERVPRO of Southwest Portland loaded up the trucks and headed to the home within 45 minutes of receiving the call. The homeowner drained the tub and turned it off after the initial walk through our crew decided that this job would need certain special drying equipment. The equipment needed was the ceiling injection drying system. This was set in the living room in order to help speed up the drying process in order to get the family back to relaxing in their living room enjoying each other’s company.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Huge water loss due to sump pump failure

10/12/2021 (Permalink)

Local home affected by rain

In the early hours of the morning, SERVPRO of Southwest Portland received a call regarding a huge water loss. There were 3 inches of standing water in the basement of the customer’s home.  The basement was flooded due to the heavy rain and the failure of the sump pump. A sump pump is used to remove water that has accumulated in a water-collecting sump basin it’s commonly found in basements.

The water loss affected the master bedroom, family room, bathroom, office laundry room, and utility room. The crew of SERVPRO of Southwest Portland also had to extract the carpet in the master bedroom along with the one in the office. The damage in the home was so bad the homeowners needed to move into a motel until drying was finished.

Due to the water affecting the outlets, SERVPRO of Southwest Portland’s crew had to use as many air movers as they could due to the limited power at the home. To fix that problem we had to place extra dehumidification to cover the difference. Demolition was also needed the crew had to remove wet carpet and pad due to category 3 water contamination.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Water heater gone wrong!

10/11/2021 (Permalink)

SERVPRO doing its best to dry ASAP!

Shortly after 5 PM SERVPRO of Southwest Portland,  received a call regarding a huge water loss. The loss was caused by the water heater in the basement was leaking there was a few inches of standing water and the homeowners needed help getting the water sucked out. Once our trained professionals arrived they noticed that the water damage affected all flooring, baseboards, and heavy wicking in the drywall.

SERVPRO of Southwest Portland knew right away that two extra-large dehumidifiers were going to be needed for us to dry the basement as soon as possible. To get the family back to enjoying their basement. There was a piano in the basement SERVPRO was able to get it out and store it to ensure that there wouldn’t be any further damage to the remaining contents in the basement.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

How can a small leak affect so much?

10/9/2021 (Permalink)

The removal of 10 square feet to speed up drying process

To start the workweek SERVPRO of Southwest Portland received a call from a homeowner who was very emotional she had just expired a huge water loss. The homeowner explained that her toilet had a leak that affected a lot of the carpet in the master bedroom and the closet in the master bedroom. SERVPRO of Southwest Portland affirmed to the homeowner that we will get out on the job and do our best to do whatever we can to fix their problem as soon as possible.

SERVPRO of Southwest Portland sent out our amazing crew and was on-site within the hour of receiving the call. Upon doing the initial walk through our crew noticed that the ceiling and wall of the living room that was directly under the bathroom was wet as well along with part of the wall and ceiling in the garage. The next step was to come up with a drying plan the crew knew it was going to be a big job so they came prepared with our flood truck filled with equipment. We needed 15 air movers, three extra-large dehumidifiers, and containment equipment for the garage and living room.

The crew came to the conclusion that they will need to remove the vinyl flooring in the bathroom and also removing the underlay of the vinyl flooring. In addition, to cutting ten square feet of drywall ceiling and insulation. Our crew was able to finish this massive water loss in only four days to get the family’s home back to normal. 

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Kitchen fire? That’s no problem for SERVPRO

10/5/2021 (Permalink)

Local client forced to evacuate due to flames coming from next door

A client of ours was in the process of moving their belongings into their apartment when suddenly they had to evacuate the building. The reason for the evacuation was due to flames coming from a neighboring house the smoke and soot from the house were however left on the belonging of the customer.

SERVPRO of Southwest Portland removed the belongings to be cleaned and stored until the customer has found a new home and once the home is found SERVPRO of Southwest Portland will bring the belongings to their home.SERVPRO of Southwest Portland has worked with Farmers Insurance agents for many of their damages and they call us whenever they have a customer. Linda the agent from Farmers Insurance has told SERVPRO of Southwest Portland many times “that we are the only company she will refer her clients to”. 

We are "Here to Help". Please call 503-777-9739 24/7/365.  Please call SERVPRO of Southwest Portland for all your firewater and bio-hazard needs. 

A second-floor problem turned into a whole house problem

10/4/2021 (Permalink)

Installing wall cavity into the kitchen ceiling

SERVPRO of Southwest Portland received a call after hours regarding a water loss at a home. Within the same hour in which were called SERVPRO of Southwest Portland was all hands on deck sending out a crew of professionals to deal with this water loss as soon as possible.

The water loss occurred in a single-family home that was built in 1905. The water loss began on the second level and unfortunately the water leaked through the floor onto the first level and from there into the basement. After inspecting the job SERVPRO of Southwest Portland’s crew put their heads together to come up with a drying plan.

The first step that needed to be taken was to follow all safety standards the importance of the safety of our crew and the family was our top priority. The crew then needed to detach sinks and cabinets in the upstairs bathrooms in addition to capping all of the hot and cold water stops. The crew proceeded to remove vinyl tile, underlay, float carpet, and pad they then went into the basement and placed two air movers blowing up to the subfloor along with one dehumidifier.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Local home experiences a huge fire and water loss

10/3/2021 (Permalink)

The wash cycle has gone wrong

SERVPRO of Southwest Portland received a call regarding a fire and water loss in a three-story home where every story of the home was affected. The cause of this fire and water damage was lint in the dryer, they were also having water damage coming through all of the ceilings and walls affected the carpet, vinyl, and the concrete are affected.

Once we received the call we were there within the hour once arrived at the home the crew came up with a drying plan. This plan consisted of the removal of all affected baseboards and all of the blinds. In addition, the detachment of all fixtures on the third floor including the master bed, master bath, master coast fixtures, and the shower.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

A Local bearing company discovers huge water loss

10/2/2021 (Permalink)

HVAC leaked over the weekend

Earlier this fall SERVPRO of Southwest Portland received a call from a local bearing company regarding a water loss. The HVAC leaked over the weekend into the server room once we got the call our trained professionals got there within the hour.

Once SERVPRO of Southwest Portland arrived they noticed the ceiling was affected, the glued down carpet tiles that now needed to be pulled up. The bearing company had large fans blowing since that morning but there was still a lot of moisture and a smell coming from the room. The next step was to come up with a drying plan to get this water loss taken care of as soon as possible.

SERVPRO of Southwest Portland crew dedicated that they must remove all affected carpet and drywall in the server room. Once it’s all removed the next step was to set containment in the doorway with a dehumidifier exhaust ducted to the hallway to keep the server as cool as possible.

Here at SERVPRO of Southwest Portland, we see our jobs all the way through from start to finish. With the intent to leave the business owners or homeowner with peace of mind by helping with mitigation and restoration to make it “Like it never even happened.”  Whenever you need SERVPRO of Southwest Portland we are here available for you 365 days a year 24 hours a day. If you have any questions please feel free to call us at 503.777.9739

Huge water loss at local home

9/30/2021 (Permalink)

We have dehumidifiers and air-movers out and ready to drive

Earlier this spring SERVPRO of Southwest Portland received an after-hour call regarding a home that had huge water damage. As always, SERVPRO of Southwest Portland gathered up their crew and was en route to the home. Here at SERVPRO of Southwest Portland, we understand the challenges that come along with COVID-19 to combat that our crews wear the correct personal protective equipment (PPE) to protect our crew and customers at all times.

The source of loss came from the refrigerators ice maker line burst and affected the kitchen, dining room, living room, and family room.  The crew of professionals then had to remove laminate flooring in the kitchen, dining room, living room, and family room. Then proceed to remove the base in the kitchen, dining room, living room, and wall of the family room that butts up to the kitchen. 

While onsite the crew came to the agreement that demolition was needed they had the baseboards detached, removal of the lower cabinetry, and removing underlayment and cabinets. Along with the agreement on demolition, the agreement on the drying plan came next. SERVPRO of Southwest Portland brought in three dehumidifiers and plugged them in as soon as possible to start the job.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Water loss at local package delivery company

9/28/2021 (Permalink)

the dehumidifier pushing hot air into the wall to help speed up the drying process

SERVPRO of Southwest Portland received a call regarding a huge water loss at a local package delivery company. Like with every call that is received, SERVPRO of Southwest Portland loads up their very well-trained crew to get to the site as soon as possible. Once the call was received our crew was told the building was approximately 100 years old. 

After arriving on the scene the SERVPRO of Southwest Portland’s crew noticed that the building had been remolded in the ’90s. They also noted that the ceiling, walls, concrete flooring, and contents are affected by a toilet line that had broke from three stories up.

Like every job, the next step upon arrival is to begin coming up with a drying plan. The plan was simple how can we get this dried as soon as possible and get this business back on its feet. A dehumidifier was needed to stabilize the area until the next day. The customer made it very clear to us that they would prefer we not have air movers involved.

SERVPRO of Southwest Portland placed HVAC systems throughout the store to help to dry the store as fast as possible. We saw the job all the way through from start to finish with full mitigation and restoration and were able to give the store owners peace of mind by helping make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Fire season is approaching, SERVPRO of Southwest Portland is here to help

9/27/2021 (Permalink)

Removing items affected to remove odor

Every May to about July brings on wildfire season and here at SERVPRO of Southwest Portland know’s the worry, stress, and trauma it can bring to the people of the great city of Portland. SERVPRO of Southwest Portland received a call regarding a wildfire around a local residential area.

The wildfire burnt completely around the home causing heavy smoke and odor throughout the home. The trained professionals at SERVPRO of Southwest Portland got their crew together and they were on the road as soon as possible. 

Upon arrival, the crew took inventory of all the contents in the home, wrapped furniture, and placed it into two pods on site. One pod for salvageable and the other for unsalvageable pods were then taken to the SERVPRO of Southwest Portland warehouse. In order to remove the odor on the home, we needed to take everything affected by the odor.

Here at SERVPRO of Southwest Portland we cleaned the home, furniture, and removed the odor from the home. SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Storm season is upon us, here at SERVPRO we are ready!

9/26/2021 (Permalink)

No need to worry SERVPRO is here for you!

SERVPRO of Southwest Portland has an elite large-loss specialist that is prequalified and strategically positioned throughout the United States to handle any size disaster. In the event of a large loss, it is supervised by the commercial operations manager to help make sure that seamless communication and timely mitigation.

Here at SERVPRO of Southwest Portland the difference between us and our competitors is our ability to dispatch trained production professionals and cut throughout the strategic placement and oversight of temporary labor professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

• The Hospitality Industry
• Property Managers
• Universities
• Municipalities
• The Pentagon

 Call SERVPRO of Southwest Portland for all your fire, water, mold, and biohazard cleanups. If you have any questions please give us a call at 503.777.9739. 

Experiencing water loss call SERVPRO of Southwest Portland

9/20/2021 (Permalink)

oh no, hurry and call SERVPRO

SERVPRO of Southwest Portland production teams is trained to safely clean and restore your home, utilizing the following procedures:

• Identifying the source/type of water
• Measure temperature and humidity for drying analysis
• Survey the extent of damage and inspect the premises for hidden moisture 
• Perform emergency water extraction
• Move and block furniture and contents
• Inspect carpet pad/carpet and provide service
• Apply necessary treatments (disinfectants/deodorization)
• Utilize advanced drying and monitoring equipment 
• Dispose of refuse 

Your home should be your place of peace, a place where you can come home and kick your feet up to relax. When water begins to leak even the small leaks in areas that aren’t seen in your home could quickly become a place of stress. In addition to the water damage, things that could follow could be anywhere from harmful mold, rot, and unseen damage that can affect your home and the health of loved ones.

Here at SERVPRO of Southwest Portland, we understand how disruptive water damage can be that’s why we offer 24-hour emergency response by trained, uniformed restoration professionals. Our professionals have the top-of-the-line equipment and time-tested cleanup restoration techniques here at SERVPRO of Southwest Portland we have the professionals that have the expertise to help your home feel like a home again.

When it comes to your home and your loved ones, even the small disasters can feel like huge problems. So if you happen to have water damage in your home please give us a call at  503.777.9739. We are here to help 24 hours a day 7 days a week.

Huge water loss at a local daycare

9/20/2021 (Permalink)

Air movers attached to floor drying system to help speed up the drying process

Earlier this fall SERVPRO of Southwest Portland received a call regarding a water loss at a local daycare center. Once our crew noticed that the water loss came from an AC drain pan in the attic it overflowed and dripped through the blown-in insulation and affected multiple rooms, walls, and ceilings. 

The next step is to come up with a drying plan. The plan was to find a dehumidifier that was small enough to fit into the attic. Along with dehumidifiers, the crew will also need specialty drying equipment in order for the wall cavities to dry.

This job brought a lot of challenges to COVID-19, the kids attending the daycare, and trying to do this as quickly as possible without disrupting business. With those challenges in place, we attacked them head-on here at SERVPRO of Southwest Portland we make sure our crew members are wearing regulated personal protective equipment (PPE).

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Huge water loss at local home

9/20/2021 (Permalink)

We have dehumidifiers and air-movers out and ready to drive

Earlier this spring SERVPRO of Southwest Portland received an after-hour call regarding a home that had huge water damage. As always, SERVPRO of Southwest Portland gathered up their crew and was en route to the home. Here at SERVPRO of Southwest Portland, we understand the challenges that come along with COVID-19 to combat that our crews wear the correct personal protective equipment (PPE) to protect our crew and customers at all times.

The source of loss came from the refrigerators ice maker line burst and affected the kitchen, dining room, living room, and family room.  The crew of professionals then had to remove laminate flooring in the kitchen, dining room, living room, and family room. Then proceed to remove the base in the kitchen, dining room, living room, and wall of the family room that butts up to the kitchen. 

While onsite the crew came to the agreement that demolition was needed they had the baseboards detached, removal of the lower cabinetry, and removing underlayment and cabinets. Along with the agreement on demolition, the agreement on the drying plan came next. SERVPRO of Southwest Portland brought in dehumidifiers and air movers and plugged them in as soon as possible to start the job.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

A Legacy of Success

9/16/2021 (Permalink)

SERVPRO Achievements

Since 1967, SERVPRO has helped individuals realize their dreams of business ownership. Our founders, Ted and Doris Isaacson, passionately pursued a vision to "help entrepreneurs succeed."

Even today, SERVPRO's second generation owners have woven together that vision and our rich history with a forward-thinking approach.

From humble beginnings to a nationwide company with a dominant Brand in the marketplace, the possibilities for the future of SERVPRO seem endless.

Achievements

As the Franchise Community that cleaned up damage at the Pentagon after 9/11, an entire school district in Mississippi after Katrina's devastation, and helped restore the U.S. Treasury building, SERVPRO has achieved the following:

• 2016: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2015: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2014: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2013: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2012: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2012: Forbes Magazine ranked SERVPRO as the #5 Top 20 "Franchises For The Buck"

• 2011: Entrepreneur Magazine ranked SERVPRO as the #8 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2011: CNN Money.com ranked SERVPRO as the #7 Franchise Opportunity overall

• 2011: Dunn & Bradstreet rated SERVPRO as the All Business AllStar Franchise and ranked #9 Franchise Opportunity overall

• 2010: SERVPRO Industries, Inc. opens new 120,000 square foot warehouse facility.

• 2010: The SERVPRO System grosses more than $1 Billion for the first time in company history.

• 2010: Entrepreneur Magazine ranks SERVPRO as the #9 Franchise Opportunity in the country, as well as the No. 1 in the “Insurance/disaster restoration & cleaning” category for the sixth consecutive year. 

• Allbusiness.com also ranks SERVPRO as the #9 Franchisor in the country. Dunn and Bradstreet - Ranked #9 FranchiseOpportunity overall.

• 2009: SERVPRO sells its 1,500^th Franchise.

• 2008: The Wall Street Journal chooses SERVPRO from 2,900 Franchise brands as one of the 25 High Performing Franchises.

• 2007: SERVPRO Industries, Inc. is given the Golden Torch Award by the American Society for Training and Development (ASTD) for innovation in practice.

• 2004: Entrepreneur Magazine ranks SERVPRO as #1 in the Restoration Services category. 

• 2002: SERVPRO sets a record, selling 100 Franchises in a year.

• 2000: SERVPRO sells its 1,000th Franchise.

• 1991: The Nashville Business Journal names SERVPRO Small Business of the Year.

Red Cross Blood Drive

9/7/2021 (Permalink)

Wonder turn out for Red Cross Blood Drive.

• Work with your Red Cross representative throughout the process; we’re here to offer advice and answer questions.
• Set the date well in advance, avoiding scheduling conflicts with other major events in your organization.
• Select a location, preferably a large open room (cafeteria, school gym, large conference room) with space to ensure donor interviews are conducted in a private and confidential manner.
• Recruit volunteers to help you sign up donors and to help the day of the drive go smoothly.
• Recruit donors with the help of your volunteers: recruiting is most effective when done face-to-face, and you can reach more people by spreading the effort among your team than doing it alone.
• Sign up donors, using the Red Cross online scheduling system – this will help you keep track of your signups and offer donor reminders and thank you email templates.
• Advertise the drive through newsletters, bulletin boards, hallways and elevators, your organization’s intranet, social media pages, and via email.
• Engage community partners to supply donor incentives, thank you gifts and treats such as extra cookies or pizzas for your donors and volunteers. (Discuss these in advance with your Red Cross rep!).
• Follow our Coordinator Checklists for key steps to complete 12 weeks out, 2 weeks out, the week before and the day before the drive. 

Are You Hiring An IICRC Certified Company

5/26/2021 (Permalink)

Hire an IICRC cleaning professional.

According to IICRC.org, the IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning and Restoration Industries. The mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

Why is it Important to Hire an IICRC Certified Firm?

With an IICRC certified firm you have the peace in mind that the correct guidelines are being followed to restore your property.  In the commercial world health and safety concerns are of upmost importance.  As an IICRC Certified Firm, SERVPRO of Southwest Portland follows the proper guidelines to restore your property to its preloss condition while at the same time providing you with the best practices and standards.

Along with being an IICRC Certified Firm, SERVPRO of Southwest Portland has individually IICRC certified technicians that are background checked and uniformed.  Why is this important? As a business owner or property manager this provides additional peace of mind that not only is your property going to be properly restored, but that your employees, tenants and contents will be safe.

Next time disaster strikes on your property, give the IICRC certified professionals of SERVPRO of Southwest Portland call at 503-777-9739.

Air Duct Cleaning

5/25/2021 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO of Southwest Portland Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, 503-777-9739

KEY TO CARPET CLEANING THAT WILL LAST

5/20/2021 (Permalink)

SERVPRO Carpet Cleaning.

Many believe that once carpets are professionally cleaned, they tend to get dirty faster. Why is this? It seems that it takes a couple of years before new carpets need cleaning, but why, after the professional cleaning, do the carpets look dirty in a much shorter time? Are professional cleaners causing a premature need for cleaning with the hopes of boosting business?

Absolutely not! In reality, new carpet is treated by the manufacturer with soil-resistant carpet protector, which allows the carpet to go much longer between cleanings. After about two years, the protector significantly wears off in the areas of daily use. These areas then accumulate soil much faster, as if they have never been treated with the protector.

So what is the solution? Professional carpet cleaners do not cause carpets to soil faster by cleaning them, but they can definitely prevent it! It is simple. If the cleaner restores the soil-resistant carpet protector in those high traffic areas, the carpet will go much longer before the next need for cleaning. Professional cleaners are able to reapply this protector and significantly restore the soil-resistance of the carpet. Reapplication of the soil-resistant carpet protector at the time of cleaning is paramount to restoring carpet and making that cleaning last.

Are You Prepared for a flood

4/7/2021 (Permalink)

Keeping your gutters clean is a good way to keep water flowing.

Start Preparing For A Future Portland, homeowner wants to think about the possibility of flood damage affecting his or her home. Maybe you've put off preparing for such worst-case scenarios. Deep down, however, you know that it is better to be prepared for flooding in advance than to have high water levels suddenly affect your life without a plan in place. Read on for three ways to start preparing for a future flood right now.

1. Learn About Your Flood Risk

If it seems like floods are a persistent problem in your area, you may live in a flood zone. The best way to find out is by visiting the Federal Emergency Management Agency's online Flood Map Service Center. This allows you to quickly and easily figure out whether or not you are at high risk for flooding so you can purchase flood insurance if needed.

2. Get Your Property Storm-Ready 

Protect your property against future storm damage to the best of your ability. Cleaning gutters and storm drains is a great way to keep water flowing smoothly outside — and only outside — your home. You may also want to consider buying a battery-operated sump pump and finding ways to protect your valuables.

3. Practice an Escape Plan

You will want to make sure that you and your family are ready to escape at a moment’s notice in the event of an emergency. Know where to seek shelter, keep supplies on hand and memorize your exit route. Contact the Red Cross for information about emergency shelters in your community, as well as suggested provisions for both your home and your family, including your pets.

Flooding is not a fun thing to think about, but it is better to be prepared than to be blindsided by a storm with no safety or storm damage restoration plan in place. Follow the three steps above for a greater chance at protecting your home and loved ones the next time flood water threatens your Portland,Or home.

Call SERVPRO of Southwest Portland 503-777-9739

5 Home Fire Prevention Steps

3/24/2021 (Permalink)

Call SERVPRO Professionals to handle your fire damage.

Prevent a Home Fire

The best way to survive a home fire is by preventing one from occurring. Fortunately, fire preparation tasks are straightforward.


Install enough smoke alarms in your home.


Ideally, these alarms should be located inside each bedroom, on every level of the home, at least ten feet from cooking appliances, and in the halls outside of the bedrooms. Don't forget to test the alarms every month and replace the batteries on an annual basis. Make sure that family members know how to recognize the alarm and how to exit safely.


Perform home maintenance consistently and thoroughly.


Greasy buildup in burners, lint in the dryer hose, and neglected chimneys are all cause of fire damage. Many household chores and repairs, such as repairing damaged sockets, have a significant impact on fire preparation and prevention.


Store flammable items safely.


Keep gas for the lawnmower, lighter fluid, and similar products stored in a cool location and out of reach. Additionally, consider the many other potentially combustible items. Go through the cabinets and closets of your home, watching for things such as lighters, matches, chemicals, and other flammable items.


Prepare for emergency situations.


A ten-gallon can of baking soda near the cooktop quickly puts out grease fires, safely and effectively. Fire extinguishers with BC or ABC rating are best. An A rating indicates that pressurized water is in the canister and that the extinguisher is not appropriate for cooking fires.


Teach Your Family Fire Safety


In addition to teaching children not to play with matches, fire safety education should include not throwing laundry over a lamp or leaving papers near heaters. The more your children are aware of how fires start, the better they'll be at avoiding them.

6 Tips to keep you home of business free from mold

3/20/2021 (Permalink)

Call SERVPRO to get your building expertly cleaned.

Mold is never a welcome sight. It’s also not something you should tend to on your own. This is a job for professionals. There is more to taking care of mold than just cleaning it up. You want to make sure it doesn’t come back.

Unfortunately, mold can start to grow in any number of places, and not always obvious ones. If there is excess mositure it can start growing on carpets, behind appliances, in the ceiling, insulation, paper, wood, and even in your ventilation system.

If you discover mold or even suspect you may have it, you should take steps right away to get rid of it. It will spread very quickly and not only pose health effects but can cause damage to the property.

What to Do When You Discover Mold

It is important that you act quickly when mold is discovered. 

1. Alert People

Let people living or working in the building know that there has been mold discovered and move them to a different area. People can experience health effects to the spores let out by growing mold. 

2. Ventilate The Area

Do your best to get air moving through the space. Open doors, windows, or use fans to start getting the moisture down and the air flowing. Once the cleanup starts, the mold spores can get disturbed. 

3. Remove Water

Clean up the water or the leak that is causing the mold to grow. If you are not clear where it is coming from, call your maintenance team or your plumber to check it out.

Clean up all the water that may be pooling in the area. If it is a lot, get professionals to do it for you. The water needs to be removed and the source needs to be stopped.

4. Discard Moldy Items

Remove carpet, books, cloth, boxes, anything that has come in contact with the mold. Anything that can’t be cleaned completely should be bagged up and discarded. Always wear protective gear, like a face mask, gloves, or anything you have available.

5. Call The Professionals

You really need to call professionals to clean up the mold and affected area. They know what to look for, how to identify different types of molds, have the proper cleaning supplies, and the proper clothing protection need.

6. Education and Prevention

Once your building has been given the all-clear, people can return to those areas. It is important that people are aware of the causes and signs of mold or even potential mold.

Everyone should be made aware of the signs to look for and where mold is most likely to appear. Basements, laundry room, breakrooms, washrooms, and mop closets.

Look behind appliances, in corners, on the ceiling, and anywhere there may be damp spots, leaks, or water pooling.

Repair all leaking taps, pipes, or appliances that use water.

Have the HVAC system checked regularly, twice a year is recommended. Spring and fall work best.

Have regular cleaning maintenance on floors, walls, common areas, and basements.

Call SERVPRO of Southwest Portland

Regardless of your role in the commercial building, you should never have to take these types of jobs on yourself. Find a trusted professional team you can count on to service your building regularly.

SERVPRO of Southwest Portland is just such a team. From cleaning to inspecting and damage recovery, we are the company to trust, call 503-777-9739 today!

Why Commercial Cleaning of your facility is important

3/15/2021 (Permalink)

Let SERVPRO clean your building for COVID-19

Some business and public areas need to be open during the pandemic, such as retail stores, nursing homes, grocery stores, and other essential establishments. Keeping people safe and healthy needs to be the number one priority.

Chances are, the staff working or tenants living in the space are already busy enough just trying to do their own jobs. That’s why you need to consider using a professional commercial cleaning service.

Why You Should Use Professional Cleaners

Safety precautions, like masks and social distancing, are very important but can be extremely difficult to enforce. In particular, they are difficult to enforce in larger grocery stores, banks, and retail stores.

Slow The Spread

Doing everything we can to slow the spread of the virus will help keep everyone healthier. Employees often have no choice but to be close to each other, their customers, and delivery people.

All communal areas are at risk of being infected, putting employees and customers at risk. Breakrooms, office areas, washrooms, and the area where the general public are shopping or working.

Cleaner surfaces mean cleaner air quality. Whether it is an office building or a retail store, professional cleaners know where the germs are most likely to settle and can take of them quickly and efficiently.

Better, Stronger Products

A professional team of cleaners. They will also have access to cleaning and sanitation products that are not available off the shelf. It is vital that your commercial space is disinfected to keep everyone safe.

They will use approved disinfectants to sanitize the entire place, making sure there is less chance of germs settling and spreading. The sanitizing products that professionals use will be approved for COVID.

Professionals are Thorough

While your regular cleaners do a great job of cleaning and maintaining the area, the professionals will be able to come in and clean and disinfect everything. They don’t just do a surface cleaning, but the entire place will get sanitized.

If you need, walls, corners, ceiling, floors, vents, all areas where virus germs may have settled. They won’t just clean the most obvious areas that get a lot of traffic.

Proper Gear

From the protective gear they wear while working to the actual tools they use, you can trust that they will be protected and use the best types of equipment to protect you and your environment.

They know how to use their tools and what to do with them after they have finished. They will come in, do their jobs, and then take everything with them and dispose of it all properly.

A team of professionals will also have access to and follow the cleaning recommended guidelines put out by the CDC. This ensures your commercial area is getting the best possible cleaning for everyone’s safety.

Save Money

Depending on what type of commercial space you have, if you have regular cleaners or expect your employees to clean, that is putting many people at risk of getting sick.

Many people are working from home, but not everyone is willing to follow the rules. Sick time, medical expenses, and prolonged illness are what you really want to avoid.

You can’t be there for what they do in their own time, but you can ensure their safety on yours.

Why not trust your commercial cleaning to the professionals at SERVPRO of Southwest Portland? Please call 503-777-9739 with any questions you might have or to book an appointment.

You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again.

3 Benefits of Connecting With an Emergency Disaster Response Team

3/1/2021 (Permalink)

Faster in any disaster!

Connect With An Emergency Disaster Response Team

When fire, flooding, or storm damage impacts your Portland Metro, business, knowing where to begin with cleanup efforts can be daunting. From draining away standing water to dealing with smoke damage, you may be faced with a variety of issues. Connecting with an emergency disaster response team like SERVPRO has a variety of benefits for your business, including being faster to any size disaster.

1. Peace of Mind
Connecting with a disaster response team can help you feel confident that your business is protected in case of an emergency. One of the major worries most business owners face when a fire, flood, or storm damage happens is where to turn for help. Having a team of experienced disaster technicians who can offer you advice and a plan of action immediately may give you greater peace of mind.

2. Protecting Your Investment
Because SERVPRO is faster to any size disaster, its technicians arrive right away once you call for help. This can help to protect your business investment, reduce closures and prevent business stoppage that could affect your employees and your profits. Financial loss is one of the most serious consequences of a flood or fire, so the faster your response team arrives, the lower the risk of secondary damage that could increase the cost of repairs.

3. Streamlined Insurance Claims
An emergency disaster response service can help you set up an insurance claim and advise you about which actions to take once they arrive. Because each location is locally owned, you can count on a representative to appear quickly and help you begin the process, which may result in a faster turnaround.
Fires, flooding, and severe storm damage can all impact your Fort Collins, CO, business and cause a serious financial loss if you are not prepared to handle them. Connecting with a SERVPRO team that is faster to any size disaster may lower this risk and make the road to recovery a smoother one.

Why SERVPRO!

2/19/2021 (Permalink)

Clear Ice As Soon As Possible

The most common type of damage SERVPRO sees during these extreme cold weather events is water damage due to frozen pipes. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO Franchise Professionals can quickly and safely repair water damage caused by frozen pipes.

Outdoor pipes most likely to freeze include:

• Outdoor hose bibs
• Swimming pool supply lines
• Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

• Basements
• Crawl spaces
• Garages

Another potential hazard to consider as the snow/ice begins to melt is damage to your roof and ice dams. An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

What you can do until help arrives

After any water damage situation, your primary focus should be safety.

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What Not To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines, or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

How to prevent frozen pipes!

2/11/2021 (Permalink)

Bundle up your pipes.

When you think of winter weather you probably think of school closings, slippery roads and a driveway to shovel.  Winter weather can cause a lot more issues then those listed above.  If we have below freezing temperatures for 3 days in a row you are at risk for frozen pipes, which can create a major disaster at your home or office.

Typically, frozen pipes are the ones exposed to the cold weather such as basements, attics, garages, and kitchen cabinets. A frozen pipe will usually rupture because of the backflow pressure between the blockage and the water source; this can cause catastrophic damage to your home and office if not addressed quickly.

According to the American Red Cross there several steps you can take to prevent your pipes from freezing:

• Keep your heat set both day and night
• Be sure to completely drain the water from sprinkler lines as well as outside hoses
• Open your kitchen cabinets to let the warm air to circulate near the pipes
• When weather is extremely cold, let water drip from your exposed faucets

If you experience water damage from frozen pipes, call SERVPRO of Southwest Portland 503-777-9739 and let us make it "Like it never even happened."

Mold what you need to know.

2/8/2021 (Permalink)

Mold has attacked this home.

Ascospores are prominent in nature commonly found in the outdoor environment. Some fungi that belong to the Ascomycete family include the sexual forms of Penicillium/Aspergillus, Chaetominum, etc that may be frequently found growing on damp substrates.

Chaetomium are found on a variety of substrates containing cellulose including paper and plant compost. Several species have been reported to play a major role in the decomposition of cellulose-made materials. These fungi are able to dissolve the cellulose fibers in cotton and paper and thus cause the materials to disintegrate. The process is especially rapid under moist conditions. Their Ascospores are brown or gray with one or two germ pores.

Fusarium is a hydrophilic mold that requires very wet conditions and is frequently isolated from plants and grains. They colonize in continuously damp materials such as damp wallboard and water reservoirs for humidifiers and drip pans. Fusarium is commonly found in organic matter such as soil and plants. This infection cannot be transmitted from person to person. 

Aspergillus and Penecillium are both types of mold are ubiquitous in the environment. Aspergillus tends to colonize continuously damp materials such as damp wallboard and fabrics. Penicillium is commonly found in house dust, wallpaper, decaying fabrics, moist clipboards, etc.

Stachybotrys is the bad boy of them all

Stachybotrys, commonly called "stachy," is a greenish-black, slimy mold found only on cellulose products (such as wood or paper) that have been wet for several days or more. The mold does not grow on concrete, linoleum or tile. Stachybotrys and some other fungi may produce several chemicals called mycotoxins. Mycotoxins can be present in spores and small mold fragments released into the air. Once the mold fragments, mycotoxins and spores are in the air, individuals may breathe them into their lungs.

How to Spot Frozen Pipes

2/5/2021 (Permalink)

Call SERVPRO as pipes start to thaw.

As the weather begins to transition into the colder months there are certain precautions homeowners should begin to take to keep their home safe under freezing conditions.

One of the most common headaches homeowners face during the colder months are frozen pipes. 

Have you ever placed a can of soda in the freezer and simply just forgot about it and by the time you realized you forgot the can has already exploded making a mess of your freezer?  Well, when water freezes in a pipe, it expands in the same way.  If it expands enough, the pipe bursts and water escapes leaving serious damage as a result.

Pipes in attics, crawlspaces, and outside walls are all vulnerable to freezing, especially if there are cracks or openings that allow cold, outside air to flow across the pipes.  Holes in an outside wall where television, cable or telephone lines enter can provide access for cold air to reach pipes.

Pipes tend to freeze after consecutive days and nights of freezing (32degrees Fahrenheit) and below freezing temperatures.

Frozen pipes should cause many homeowners concern, for bigger issues may and will arise.  If you are unaware of the status of your pipes or what are some clues of a frozen pipe here’s a few signs that may help you.

1. A slow stream of water, or no water at all coming through.
2. Visible frost on your pipes
3. Unusual loud sounds coming from your faucets
4. Strange odors coming from your faucets

If any of these signs appear then it likely means your pipes have burst.  If this is true, you must act fast, a few things you can do to prevent any further damage.

1. This first step is to always shut down your property’s main water supply. (Depending on the amount of water and location, you may want to first turn off electricity.)
2. If it’s heated water that’s coming from the broken pipe, you should also close the valve attached to your hot water heater.
3. After you’ve shut down the water, call a plumber for help with repairing or replacing the burst pipe.

During this time of need, make SERVPRO Southwest Portland your first call to help you and your local insurance agent assess the damage.  We will work for you to restore your property and your life to make it "Like it never even happened."

Water Damage Furnace

2/5/2021 (Permalink)

Keep your furnace off the ground.

Every winter, especially if you live in a cold climate, your home is under assault from the elements. Eventually, that constant assault can cause your home’s systems to fail. One common result of these failures is water damage. And while any type of water damage is bad, there are certain types of damage that can be worse than others. That’s especially true in the winter.

Perhaps no system in your home is more important in the winter than your furnace. Without it, you’d be in big trouble. So while the impact of home water damage is bad no matter how you look at it, having your furnace damaged when the temps are freezing outside can be catastrophic. So let’s talk about things you can do to protect your furnace from water damage should the worst case scenario happen to you this winter.

Furnaces are hidden from view for a reason. They’re not exactly focal points of a home you want people’s eyes drawn towards. Whether it’s in a crawl space, basement or mechanical closet, it’s typically in a place you naturally don’t find yourself visiting very often. One way to help protect your furnace from water damage is to create an elevated platform upon which the furnace can sit. If it’s the case your furnace is found in an unfinished basement, you can simply pour a concrete block and install the furnace there. If it’s in a closet, it may make more sense to create a wooden box to hold the furnace. In either case, having the additional 18-24″ of height can typically protect against most types of home water damage.  Granted, in massive flood events this isn’t going to have much effect, but then again there isn’t much you can do from a preventative stand point when mother nature decides to take charge.

Please call SERVPRO for any restoration needs that you may have.

Keep Your Home Safe From Dryer Fire

2/5/2021 (Permalink)

Don't Dry Unsafely!

An electric or gas clothes dryer is nearly an essential part of life in most homes. In families with children, the laundry can seem a daunting task, going on forever with washing machines and dryers churning and turning away slowly at a never-ending mountain of laundry.

But, all that convenience carries with it the possibility of a deadly hazard -- a dryer fire -- the leading cause of home fires in this country at the rate of about 15,000 every year.

*Don't dry dangerously*

While today's clothes dryer is in itself a safe piece of machinery and a feat of modern technology, it isn't fail-safe and requires regular preventive maintenance to prevent fires that could start in your lint trap or anywhere within your dryer's venting.

When lint traps aren't cleaned as often as they should be, the resulting build-up in the screen or other areas can cause the dryer to perform poorly, operate at elevated temperatures and possibly overheat -- with dangerous consequences. Vent systems must also be checked and cleaned to maintain proper air flow for the same reasons.

Problems may also occur if consumers place improper items in their dryers, such as foam backed rugs or athletic shoes, or vent their appliances with plastic or vinyl exhaust materials. Make sure that whatever you put in your dryer is approved and safe to place in a dryer. When in doubt, check the washing instructions on the tag of the clothing or consult the manufacturers website for more information.

Commercial Water Loss From Roof Leak

2/4/2021 (Permalink)

Framing up a water loss.

SERVPRO was called out to the frame shop due to a roof leak caused by a hatch on the roof being left open, water coming through the ceiling affecting the walls and ceiling. Leak had been fixed by contractors. SERVPRO remove 28 ft of rubber base trim and set containment over the hole in the ceiling where the ceiling tile fell, we ducted the ceiling and set a dehu to dry out the ceiling and wall cavities. We also set 3 air movers pointed at the walls where rubber base trim was removed. We will leave the on site for 3-5 days until the area is dry. 

Our crews always meet COVID requirements when working in homes and businesses. Please call us 24/7/365. 

SERVPRO to the Rescue for Fire Damage

2/3/2021 (Permalink)

Unplug appliances when not in use.

When you have a kitchen fire in your home there is more to the cleanup efforts then just replacing some burned cabinets. Many of your belongings will be covered in soot or smell like smoke. It's important not to leave clean up efforts for too long or soot and smoke will stain or ruin the items. We have a specialized crew to clean up the contents of your home after a fire damage. This crew is specialized in content cleanup which is different from structural damage restoration. In the end, both crews are needed to get your home back to preloss conditions. SERVPRO of Southwest Portland has the trained professional technicians to handle the clean-up and restoration in a timely manner. Please call us 245/7/365 at 503-777-9739

SERVPRO Can Help You With Both Fire And Water

2/3/2021 (Permalink)

SERVPRO Technicians Can Remediate Both Fire and Flood Damage After a Disaster

SERVPRO Technicians Can Remediate Both Fire and Flood Damage After a Disaster

When flooding rises high enough to enter an electrical outlet, the usual result is usually just a loss of power. In some cases, however, the resulting sparks and damage can start a fire in a house, apartment, or commercial building.

There are restoration companies that specialized in water damage, but very few have the experience and knowledge to handle the effects of both fire damage and flood damage in Portland Oregon. SERVPRO has decades in the business of returning your home to its original condition; our response teams can pump out a basement and scrub away smoke residues with equal ease.

Fortunately, fire damage caused by a flooded outlet is generally small and primarily smoke damage in nature. Drywall affected by either type of disaster requires removal, so the workload for our team members is not increased by dealing with two disasters on one job site. The rising smoke, however, leaves smoke residue higher up the walls which means that more wall panels require removal. Ceiling tiles may have to be cleaned or replaced as well.

Water damage to an outlet means a replacement from the hardware store; normally less than $5 apiece. The point of ignition is where the fire begins, and in this case, the electrical outlet is only the start of the damage. The wires leading to the outlet are melted to the outlet box and require cutting above any visible damage. An additional inspection is necessary to make certain that the burned wires did not compromise other building material.

If the damage runs very far back along the wires, then they require replacing, so the new outlet is set in the original location. Our technicians can run new wiring from any point in the structure back to the breaker box if needed to rebuild your home’s wiring system. This task is simpler once other team members finish removing the flooded drywall; exposing the electrical system for easier access.

Dealing with damage from a fire or flood is a long, complicated process. Restoring your home and property from both requires a professional service with access to a nationwide support network of equipment and training. SERVPRO of Southwest Portland is proud to call this area home and stands ready to help you whenever a disaster strikes. Call us today at 503-777-9739.

SERVPRO Advises on White House Clean Before Handover

2/3/2021 (Permalink)

SERVPRO Technicians in PPE

While SERVPRO is a leading firm in disaster restoration services, disinfecting the People’s House will present a unique challenge.

We at SERVPRO are very experienced at cleaning up after natural disasters … floods, hurricanes and the like.

SERVPRO was prepared to do it's best restoration work for the American people. "

“We will be true to our motto, "Like it never even happened,” said the spokesperson. 

What a difference four years can make! For the first time since 2016, SERVPRO has been named a Top 10 overall franchise system in the nation by Entrepreneur Magazine's Franchise 500 list. SERVPRO also earned the position as the #1 franchise in the cleaning and restoration industry for the 21st year in a row!

SERVPRO's hard working and tireless franchisees, staff, and crews and our dedicated headquarters team made all this happen. During a year when many businesses were negatively impacted, slowed, or closed due to the COVID-19 pandemic, the SERVPRO system of MVPs adapted and took the brand to greater heights based on our collective goal—to help people in their times of greatest need and make it "Like it never even happened." While much of the world was forced to step back, you stepped up and did whatever it took to get the job done in true ONE TEAM fashion! We could not be more thankful for your service or more proud of your accomplishments!”

Vandalism and Graffiti

2/1/2021 (Permalink)

Graffiti and Vandalism is getting out of control.

Removing More than Paint and Vandalism from Miami Homes

Much like any major city in the country, Portland has its fair share of individuals caught in the adrenaline-filled days of their youth looking to destroy property to catch someone's attention or feel some rush. When it is your business on the receiving end of this marring, you might find out how challenging removing spray paint or repairing damaged structural components might be. Fortunately, you are not alone in this venture.

How SERVPRO Helps the Aesthetic Appeal of Portland 

We know how frustrating tag 'art' can be on your property, and the challenge of removing these markings only worsens the longer it goes untouched. It can get likened in ways to storm damages that never get repaired. These breaches can continually allow floodwater into your home, leading to more severe situations like mold and microbial growth. Untouched graffiti can feel impossible to remove with traditional cleaning methods, but our SERVPRO team has some advanced strategies, including:

• Powerful cleaning agents
• Media and soda blasting
• Controlled demolition and build back

Your Property Has Been Vandalized, What Do You Do?

Contacting our SERVPRO team can get professionals moving quickly to address this issue as soon as you discover it. The faster our professionals can reach these issues, the more effective general cleaning practices become. Faster and more efficient cleaning of graffiti and other vandalism can quickly make it "Like it never even happened."

Need Vandalism and Graffiti Cleanup Services?
Call Us Today – 503-777-9739

Outside Burn Smoked House.

2/1/2021 (Permalink)

Cleaning a soot filled kitchen.

Not every fire does an immense amount of damage to homes. In fact many fires don’t require a large amount of demolition and rebuild; especially ones caused by cooking accidents. Grease fires, protein fires, contained fires or outdoor fires can all do a small amount of damage to homes but they can produce a lot more smoke and residue than people realize.

That smoke, soot, and residue will go throughout your home covering all kinds of surfaces like walls, counter-tops, cabinets, contents, and clothes. The smoke damage leaves behind sticky residue, stains surfaces, odors, and can be toxic to breath long term especially for people with respiratory issues. The residue is not always visible either so the testing process is very important.

A home does not need to be severely damaged after a fire for you to call one of our experts for a free inspection of your home. The size and scope of damage after a small fire can be very surprising to many people when we do our inspection and show how far reaching smoke damage can be and what all is affected. In our inspection we use various cleaning tools and chemicals (made by our chemists at SERVPRO) to determine the best way to restore your home to its before fire condition. 

What goes into a Fire Cleaning and Restoration Project?

Projects vary based on a variety of factors such as:

• Size and scope of the damage
• Source of the fire
• Odor level
• Type of materials affected 

To get a good idea of what is necessary for your particular situation it is best to give us a call and schedule a free inspection and estimate to determine what processes are best suited to restore your home. Typically many of our fire restoration projects include:

• Board Up
• Dry cleaning with a sponge or HEPA vacuum
• Wet cleaning with solutions or enzymes
• Ozone treatment for odor
• Thermal for odor
• Content pack-out for off site cleaning (more severe fire damage situation)
• Duct cleaning

We deal with fires all year around and we are ready to help you take back your home after fire. Make sure you review these fire damage tips and give us a call today for an inspection today at 503-777-9739

Never Tamper With The Fire Sprinklers

2/1/2021 (Permalink)

Never tamper with a fire sprinkler system.

A fire suppression system is any product designed to stop a fire from spreading. It gets the name suppression system as it aims to hold back the fire and the damage it may cause. Preventing the fire from spreading mitigates losses and allows time for emergency personnel to respond. One example of a fire suppression system is a fire sprinkler system. 

While sprinkler systems are the most common type of fire suppression system, some applications require special hazard fire suppression systems that do not use water.

The loss we show here was caused by a tenant trying to uninstall a fire suppression system. 

SERVPRO was required to clean and dry all of the surfaces for water. We also needed to perform demo of the drywall behind the vanity. 

Cleaning for COVID

1/22/2021 (Permalink)

Even during the holidays our team is hard at work.

SERVPRO became a pioneer of signage indicating a higher level of clean–and for good reason! 75% of businesses want to visibly show their cleaning practices to employees and customers. 65% of businesses want to show “proof” of their increased cleaning protocols.

Market analysis suggests our commercial clients’ demand for SERVPRO services is prompted by communities reopening or by COVID-positive cases. The demand for our SERVPRO services is primarily for reactive COVID cleaning and disinfecting, but proactive COVID cleaning is still being performed in the marketplace.

Commercial clients value the SERVPRO brand and want to associate their business with SERVPRO due to our positioning as the “experts in clean.” Decisionmakers want to align with our brand before, during, and after COVID exposure.

Please call SERVPRO of Southwest Portland at 

503-777-9739.

Food Cart with Mold

1/22/2021 (Permalink)

No matter how large or small the structure.

The food cart had a fire early in the year and was tarped up. The tarping did not keep the moisture out so it grew on the surfaces in the kitchen area. 

We fixed the roof area and sprayed anti-microbial to stop the growth and cleaned the area. 

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Southwest Portland, who will respond quickly and work fast to manage the situation.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
• Highly Trained Mold and Water Damage Restoration Specialists

Have a mold problem. Call SERVPRO 24/7/365 at 503-777-9739.

Non-salvage food items

1/19/2021 (Permalink)

Fire damaged foods

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Chillin & Grillin

1/19/2021 (Permalink)

Keep an eye on your grill when cooking.

Duplex fire loss due to outside grill. Both sides of the duplex were damaged. 

Limit movement in the home to prevent soot particles from being embedded into the carpet. 

Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.

Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

If electricity is off, empty freezer and refrigerator completely and prop open to help prevent odor.

Wipe soot from chrome on kitchen and bathroom faucets , trim and appliances, then protect these surfaces with a light coating of lubricant.

If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes. 

Wash both sides of leaves on house plants. 

Change HVAC filter, but leave system off until trained professional can check.

Large Fire Loss

1/19/2021 (Permalink)

SERVPRO ready when you need them.

This is a picture of a Fire/Water Damage we completed a few short moths ago from a cooking incident on the third story of an apartment complex in the Portland Metro area. This is just one of MANY photos taken at this loss, but this shows a little of the damage received from the water used to put out the fire. Approximately the entire complex was affected--27 units, therefore, this is what we call a Large Loss. As for the fire damage, we had to remove a significant amount of insulation, soot had to be cleaned throughout two levels of hallways, stairwells as well as some units. After intense cleaning and mitigation, we ended with giving all affected areas a carpet cleaning and a well needed duct cleaning to make things "Like it never even happened." 

How To Remove Mold

1/18/2021 (Permalink)

Let SERVPRO help you with your mold issue.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

1. Emergency Contact - 503-777-9739

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

2. Inspection and Mold Damage Assessment

Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

3. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

4. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

6. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

7. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

40 Years of Experience.

1/18/2021 (Permalink)

SERVPRO has over 40 years of experience.

SERVPRO is unique in the national restoration industry because of our experience, and our resources.

Many end-users don't know that SERVPRO employs its own chemist, who formulates and manages the company's own line of cleaning products. The products take in 40 years worth of experiences in the field to provide products that are truly state of the art. It is important to us that these products are safe and friendly to the customers we serve in Portland Metro area. 

One of the recent great additions to our stable is  SERVPROXIDE, an EPA-registered, stabilized chlorine dioxide based disinfectant and sanitizer. The great thing about SERVPROXIDE is that it carries the EPA's lowest toxicity rating and is safe for everyday use.  This product is designed to kill harmful bacteria, viruses and mold on hard surfaces and is an effective sanitizer for soft surfaces.  On top of all the great things this product provides, it can be used just about any where!

Of course our principle mission is to remove mold from properties, where it is found to be at excess concentrations. However, as a backup it is important to have safe, effective tools that can provide efficient kill characteristics that can reduce the risk of future growth.

SERVPRO of Southwest Portland is excited to put this new product to use on our next mold job! 

Answering the call!

1/14/2021 (Permalink)

Have an arborist check out your trees.

On January 12th and 13th 2021. Portland was hit with a massive rain and wind storm. We answered over 50 calls for water damage to homes and downed trees. Our crews worked through the night to answer the calls and product water damages and tree removal. Power outages and continued rain and wind added to the situation. 

SERVPRO of Southwest Portland has the experience to meet the needs of the community both with fire and water damages and restoration. We have also been called out for board-ups and to do COVID cleans in the community.

We want to thank you for your support! Please stay well and stay safe. We are available 24/7/365 to talk your calls and come out to your homes and businesses. Please call 503-777-9739.

Storms Today

1/13/2021 (Permalink)

Watch out for standing water.

Global floods and extreme rainfall events have surged by more than 50% this decade, and are now occurring at a rate four times higher than in 1980, according to a new report.

Other extreme climatological events such as storms, droughts and heatwaves have increased by more than a third this decade and are being recorded twice as frequently as in 1980, the paper by the European Academies’ Science Advisory Council (Easac) says.

The paper, based partly on figures compiled by the German insurance company Munich Re, also shows that climate-related loss and damage events have risen by 92% since 2010.

Prof Michael Norton, Easac’s environmental program director, said that greenhouse gas emissions were “fundamentally responsible for driving these changes”.

Trends towards extremes are continuing,” he said. “People have experienced extreme weather already - big switches [between] warm and cold winters - but the frequency of these shifts may be changing.”

“Some of the underlying drivers of extreme weather which were speculative four years ago are now looking less speculative and [more like] credible hypotheses. That is the weakening of the Gulf Stream and the meandering behavior of the jet stream.”

The Easac study, Extreme weather events in Europe: Preparing for climate change adaptation, looked at new data and models focused on a potential slowdown of the Atlantic Gulf Stream, due to an influx of freshwater from melted ice sheets in Greenland.

It was compiled by experts from 27 national science academies in the EU, Norway and Switzerland, although the data was not peer-reviewed.

The UN’s Intergovernmental Panel on Climate Change (IPCC) has assessed the probability of a slowdown before 2100 at more than 90% - or “very likely”. However, a complete “switch off of the gulf stream – or Atlantic Meridional Overturning Circulation (AMOC) – is increasingly thought possible by some scientists.

Some studies say this could lower land temperatures in the UK, Greenland, Iceland and Scandinavia by up to 9C.

UK arrays positioned in the north Atlantic measured a 30% drop in AMOC strength between 2009-10, the Easac study says. And while uncertainties persist about the pace and scale of possible future changes, the decline in Gulf Stream strength itself has now been “confirmed”.

Citing “gathering evidence of an emerging negative phase” in Atlantic temperature swings driven by a weakening Gulf Stream, the study calls for research to be stepped up.

Did you know there are different types of flood events. They are all dangerous yet all come with very different types dangers. Knowing where you live and the type of flood your family and home could be subjected too is essential in how you prepare for them. Zurich insurance put a wonderful article about the various types of flood for you to assess.

To plan for floods, you need to understand the type - or types - of flood you may face. Each one bears a different impact in terms of how it occurs, how it is forecast, the damage it causes, and type of protection you need.

Fluvial floods (river floods)

A fluvial, or river flood, occurs when the water level in a river, lake or stream rises and overflows onto the surrounding banks, shores and neighboring land. The water level rise could be due to excessive rain or snowmelt.

The damage from a river flood can be widespread as the overflow affects smaller rivers downstream, which can cause dams and dikes to break and swamp nearby areas..

To determine the probability of river flooding, models consider past precipitation, forecasted precipitation, current river levels, and well as soil and terrain conditions.

The severity of a river flood is determined by the duration and intensity (volume) of rainfall in the catchment area of the river. Other factors include soil water saturation due to previous rainfall, and the terrain surrounding the river system. In flatter areas, floodwater tends to rise more slowly and be shallower, and it often remains for days. In hilly or mountainous areas, floods can occur within minutes after a heavy rain, drain very quickly, and cause damage due to debris flow.

To determine the probability of river flooding, models consider past precipitation, forecasted precipitation, current river levels, and well as soil and terrain conditions.

Pluvial floods (flash floods and surface water)

A pluvial flood occurs when an extreme rainfall event creates a flood independent of an overflowing water body. A common misconception about flood is that you must be located near a body of water to be at risk. Yet pluvial flooding can happen in any location, urban or rural; even in areas with no water bodies in the vicinity. There are two common types of pluvial flooding:

• Surface water floods occur when an urban drainage system is overwhelmed and water flows out into streets and nearby structures. It occurs gradually, which provides people time to move to safe locations, and the level of water is usually shallow (rarely more than 1 meter deep). It creates no immediate threat to lives but may cause significant economic damage.
• Flash floods are characterized by an intense, high velocity torrent of water triggered by torrential rain falling within a short amount of time within the vicinity or on nearby elevated terrain. They can also occur via sudden release of water from an upstream levee or a dam. Flash floods are very dangerous and destructive not only because of the force of the water, but also the hurtling debris that is often swept up in the flow.

Coastal flood (storm surge)

Coastal flooding is the inundation of land areas along the coast by seawater. Common causes of coastal flooding are intense windstorm events occurring at the same time as high tide (storm surge), and tsunamis.

Storm surge is created when high winds from a windstorm force water onshore — this is the leading cause of coastal flooding and often the greatest threat associated with a windstorm. The effects increase depending on the tide - windstorms that occur during high tide result in devastating storm surge floods. In this type of flood, water overwhelms low-lying land and often causes devastating loss of life and property.

The severity of a coastal flood is determined by several other factors, including the strength, size, speed, and direction of the windstorm. The onshore and offshore topography also plays an important role. To determine the probability and magnitude of a storm surge, coastal flood models consider this information in addition to data from historical storms that have affected the area.

Below you will find a link not including 2020 as we are still running through the list of named storm for the seasons. We are currently in one of the most active seasons in recorded history.

High Winds Down Trees

1/13/2021 (Permalink)

Plan for a wind storm.

The damage a storm can cause is unsettling for many homeowners.  A storm with strong winds and heavy rain can cause tremendous damage to homes that may cause homeowners to react quickly.  The days that follow after a huge storm are the most crucial in returning to normalcy. Here are a few tips for homeowners that will help them transition back into their normal day to day lives.  

1. Remember, stay safe: Avoid power lines and large pools of water.  With large pools of standing water mold may and can appear.  It would do homeowners good to have professionals come out to access any damages before returning to their homes. 
2. Document the damage and contact your insurance company: It’s always helpful to have pictures secured of your home before an impending storm.  After the storm if your home is safe to enter document any damages and contact your insurance company immediately, they will help you act fast and stop any further damages that may occur.
3. Plan, plan, plan: Once you are aware that a storm is coming to your area have a full proof plan that will keep you and your family safe.  Have an evacuation plan in motion that you and your family have practiced. Have a safe place where you and your family can go, an expense plan and a plan to get your families life back on track.         

During this time of need, make SERVPRO of Southwest Portland your first call to help you and your local insurance agent assess the damage.  We will work for you to restore your property and your life to make it "Like it never even happened."

Commercial Water Loss

1/11/2021 (Permalink)

SERVPRO of Southwest Portland, ready 24/7/365.

"Faster to Any Disaster."  Emergency mitigation means that under normal circumstances, a SERVPRO Professional is on-site within four hours to begin drying your building and restorable contents. Remember the faster the water is removed, the less chance of serious damage to your facility.  Each SERVPRO of Southwest Portland Professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your home or building is quickly and thoroughly dried, which helps prevent secondary water damages.  SERVPRO of Southwest Portland strongly believes in the 3 E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week.

Mold at its worst!

1/11/2021 (Permalink)

Picture of mold on the wall.

This mold Damage was preceded by heavy water damage. It doesn’t take long for mold to get a foothold and begin growing. You can see the extent of mold growth that had took place in just a few days. When SERVPRO of Southwest Portland was called in to remediate both the water and mold damage it was apparent that dry wall would need to be removed as part of the mold cleanup project. Then a drying and dehumidification process began. The after picture shows that SERVPRO of Southwest Portland made it seem “Like it never even happened.” We are available 24/7 to help with your emergency. Just call 503-777-9739 to get one of our teams rolling. 

We will make it, "Like it never even happened."

Your flooded office.

1/11/2021 (Permalink)

Ready to mitigate your water damage and restore your office to preloss condition.

If you have a water loss in your business, it is critical to get SERVPRO of Southwest Portland get on site immediately to begin assessing the situation. Once on site they will determine what is needed to get the restoration process started. SERVPRO has the team and training in place to handle the loss from start to finish. 

Typically the first step is to start extracting the water. Once all of the water is extracted, drying equipment can be placed throughout the facility. Each day a SERVPRO team member will monitor the drying process to make sure that the property is drying quickly and efficiently. Once the drying is complete SERVPRO will remove the equipment and take plenty of pictures. 

After drying, SERVPRO of Southwest Portland can help with the rebuilding process. If you have any questions feel free to contact our office at anytime by calling 503-777-9739

Tree fell during storm

1/11/2021 (Permalink)

The winter months bring strong winds and a lot of rain.

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the clean up and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore the property and its contents to pre loss conditions helping you survive in a disaster situation.  SERVPRO of Southwest Portland "can manage the damage" and strongly believes in the 3E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Any questions please give us a call at 503.777.9739.

Warehouse Commercial Restoration

1/4/2021 (Permalink)

SERVPRO at its best.

SERVPRO of Southwest Portland understands that you need to get your business up and running as quickly as possible. That could mean any place from your housing association to your one man repair shop. No matter what the situation we are prepared to work thru the night to get you and your clients back with an open sign at the door. 

If your business or property is in Portland area, who better to call then the team that is your neighbor. Our crews are ready and on call to help in any situation. SERVPRO of Southwest Portland even has the ability to store your business contents while getting your place of business ready for business.

Please call SERVPRO of Southwest Portland 24/7/365 at 503-777-9739.

Water Damage At Your Business

1/4/2021 (Permalink)

Faster in any disaster.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Please call SERVPRO of Southwest Portland 24/7/365.

When A Storm Affects Your Business

1/4/2021 (Permalink)

Faster in any disaster

SERVPRO of Southwest Portland knows that disaster doesn't just wait to happen when you're awake. Things happen at all times of the day and night. Mitigation has to happen as quickly as possible to keep things from getting worse.  For example, mold can start to grow in a little as 24 hours. When you have water damage I doubt you're going to want to hear from the company you called that you can't be out for a few days. Worse might be when you have something happen in the middle of the night and all you get is the answering machine from a company. 

SERVPRO of Southwest Portland will be there to answer your call no matter what time of day or night.

Water leads to mold unless you get it right away.

1/4/2021 (Permalink)

Call us as soon as you have water damage.

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your Baltimore's Inner Harbor home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Mold in the attic

1/4/2021 (Permalink)

Let us remove the black mold in your attic.

What you see here is black mold growth in a home's attic. The cause was over time the home's roof has aged, and has small leaks whenever there is moisture outside.  With the constant temperate change in the attic and dark atmosphere it's an ideal place for mold to grow.  While the attic is not the worst place for mold to grow it still should be removed and taken care of properly.  SERVPRO of Southwest Portland was able to come out and clean the mold up in one day's time!  The roof was sprayed with a chemical that will prevent mold from growing as fast.  Also a sealant was applied, so that until the homeowner can replace the roof the leaking will not be as severe. If this was not taken care of it would have continued to spread and caused health effects.  SERVPRO of Southwest Portland leaving another job "Like it never even happened."

Fire Damage in the kitchen.

1/4/2021 (Permalink)

Be careful when working in the kitchen.

Here we see the aftermath of a kitchen.  A oven mitt was left to close to the stove while a pot of water was left to boil.  The homeowner had walked away thinking they had some time before it would boil.  What they did not notice was the oven mitt they had left to close to the open flame which then ignited. Before they could contain it the fire took over the entire kitchen leaving them with no choice but to evacuate and wait for fire fighters.  After the fire was put out this was the result of the corner of the kitchen where the refrigerator was located. SERVPRO of Southwest Portland was called upon to cleanup the extreme damage the fire left behind.  The entire kitchen was gutted and the whole house needed to be treated for smoke damage.  Once this was completed the restoration process could begin. 

Water Damage Over The Weekend

1/4/2021 (Permalink)

Ready to help 24/7/365.

This flood occurred on the weekend in Portland, Or first thing in the morning. The owner of the building did not know how to react due to the fact this had never happened to him before with a backed up toilet. As they googled a service SERVPRO of Southwest Portland was at the top of the list and were called in and had crews ready to respond quickly. The water was extracted, dried and the floors and walls were treated with our chemicals to get the business back up and running as soon as possible. Always be prepared for the worst and ready to call SERVPRO of Southwest Portland whenever trouble strikes.

We will make it “Like it never even happened.”

Please call 503-777-9739 24/7/365.

COVID Clean

1/4/2021 (Permalink)

Get Your Business Certified: SERVPRO Cleaned for COVID.

SERVPRO of Southwest Portland was able to clean 4 vehicles and 5,000 square feet for COVID in an auto parts store. In less than a day our crew had the building ready to be open and ready for business.  Each surface needed to be wiped down and then the building fogged for COVID. When you have a COVID outbreak at your business, your customers and employees need to feel that everything has been done to make the area safe for them again. SERVPRO of Southwest Portland can do that and leave the area with a door sticker that lets your customers and employees know that it has been Certified: SERVPRO Cleaned. Please call our offices at 503-777-9739 24/7/365 to set up and appointment for an inspection. 

Wind and Rain Damage Buildings

1/4/2021 (Permalink)

SERVPRO here to help!

During the winter here in Portland the wind and rain take their toll on home and businesses. Like this shed in the picture. Not all structure all meant to withstand the damaging high winds of any storm that comes to our state. Thankfully SERVPRO of Southwest Portland are the experts in storm damages in restorations and cleans up and making easier for homeowners, business owner, and property management to recover from a severe storm. We never have to worry about another storm when you have SERVPRO of Southwest Portland assisting and helping in all your storm repairs and needs. The homeowner was happy that some of his shed withstood the storm and how quickly the crew came out to assist him.

Please call us 24/7/365 at 503-777-9739.

Water damage in a hotel.

1/4/2021 (Permalink)

SERVPRO of Southwest Portland is here with the right equipment for the job.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Portland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Water Logged Hardwoods

12/17/2020 (Permalink)

Hardwood Floors - Flood/Water Damage Restoration

When a disaster happens and you have damage or deterioration due to water or flood issues in your home or business, your hardwood floors can suffer heavy consequences. They become warped and water logged from extended exposure to water. This can be a very expensive dilemma if you just decide to gut the floors and have new ones installed. 

SERVPRO can step in and offer a much more cost effective option that will give you fantastic results that match preloss condition.

This customers hardwoods were so water damaged they were deemed unsalvageable and the damaged section was removed during water mitigation. We have skilled professionals at our fingertips to lace in new replacement boards, utilize dustless sanding and refinish them to make it all look “Like it never even happened.”

Fire Up Close & Personal

12/10/2020 (Permalink)

Knowing the different types of smoke damage and their particular behavior allows SERVPRO to restore the damaged regions to preloss condition, completing proper damage restoration.

This mishap was an emergency response and occurred in the Hillsboro region of Oregon from an unkown source.

Structure damage, unsalvageable furniture and other contents were packed out during the process to be thoroughly cleaned and restored before being packed back in to the residence. 

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same.

Our team carefully inspected and tested adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Please call SERVPRO of Southwest Portland 24/7 503-777-9739 

Job Done Right!

12/7/2020 (Permalink)

Daniel putting the finishing touches to bathroom.

This project was not complete until our project manager put the final detail on this full basement remodel after a freshwater pipe burst and flooded the entire 800sqft fully finished basement. After our team mitigated this loss the following Reconstruction/Restoration project included: Insulation Replacement, Drywall Replacement, Detailed texture to match the existing perfectly without indicating it had been 2’ flood cut, Unique base trim install on bull nose corned drywall, Varied methods and colors of paint application including the final detail here in this picture, Custom Wains Coat manufacturing and installation to match the customer's requests, High End Carrera Marble Vanity installation, Toilet and bathroom fixture installation, Electrical circuit Mega Testing to make sure all circuits were safe after being impacted by water. On a project of this size and while working in an extremely high-end home with customers' expectations of the end product being at a higher caliber than most, there were a couple hiccups. Our team corrected all issues to repair the customers' satisfaction. Upon the final visit the customer requested the caulking be detail painted to match the walls. We took that opportunity to make things right and ended up with the final results. A Happy Customer that will come back for more and recommend us to their friends and family. SERVPRO of Southwest Portland. Putting lives and homes back on track. 503-777-9739

Don't Be A Statistic

12/1/2020 (Permalink)

Kitchen Fire

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States.  However when you suffer a fire, only one fire matters to you.  Personal belongings are a treasure of life, and a reflection of hard work and achievements.  Photographs, books, and other personal items have a value that cannot be put into words.  A SERVPRO Professional has the ability to help restore your belongings.

Emergency Fire Damage Tips:

• Limit movements to prevent further damage
• Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Southwest Portland
• Don't attempt to shampoo carpet or upholstered furniture without first contacting SERVPRO of Southwest Portland

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro.  Any questions please give us a call at 503.777.9739.

Storm Damage is Unexpected

12/1/2020 (Permalink)

Winter storm caused tree to fall on house.

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the clean up and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore the property and its contents to pre loss conditions helping you survive in a disaster situation.  SERVPRO of Southwest Portland "can manage the damage" and strongly believes in the 3E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Any questions please give us a call at 503.777.9739.

Knee deep in water in your basement?

11/30/2020 (Permalink)

Shut off electrical items before entering flooded area.

There is no such thing as a small disaster.  Especially when the water you don't see contains bacteria - or causes mold, rot and other unseen damage.  Water damage can affect the value of your property.  So before you get out the mop bucket and box fan to try to clean it up yourself, consider how this will affect your property and your safety.  Do not enter rooms with standing water where electrical shock hazards may exist.  Your SERVPRO Professional understands how disruptive unseen water damage can be for your home or business.  For this reason, a SERVPRO Professional under normal circumstances, will have a trained, uniformed Professional on-site within four hours to begin emergency mitigation services.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739.

Smoke & Soot Damage!

11/30/2020 (Permalink)

Soot covers ceiling after fire damage.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO Professionals can help prevent fire damage from creating long-term problems.  We at SERVPRO of Southwest Portland can provide a timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to pre loss condition when possible. "Like it never even happened."  We at SERVPRO of Southwest Portland believe in the 3E's (Experience, Expertise and Equipment) and are proud to serve Multnomah County and other areas of Portland Metro.   Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Mold can damage your home and business

11/25/2020 (Permalink)

Intrusion of water in your home or place of business can result in mold growth. When water intrusions are not addressed right away, the resulting damage can present increased risk of mold growth.  Excessive mold growth can lead to environmental conditions that may cause health effects.  SERVPRO of Southwest Portland is professionally trained in mold remediation and will examine the structure for any visible signs of mold.  We care about the proper restoration of your structure and can make it "Like it never even happened."  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of the Portland area. Any questions please call us at 503.777.9739. Please call us twenty-four hours a day seven days a week. Thank You. 

Commercial Water Loss

11/25/2020 (Permalink)

Faster to Any Disaster.  Emergency mitigation means that under normal circumstances, a SERVPRO Professional is on-site within four hours to begin drying your building and restorable contents. Remember the faster the water is removed, the less chance of serious damage to your facility.  Each SERVPRO of Southwest Portland Professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your home or building is quickly and thoroughly dried, which helps prevent secondary water damages.  SERVPRO of Southwest Portland strongly believes in the 3 E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week.

The SERVPRO Team

11/20/2020 (Permalink)

Team in front of truck

Accidents happen and when they do you can count on the team at SERVPRO of Southwest Portland to handle the job.

Our team can clean-up fire, water and soot. We do water removal and dehumidification and mold mitigation and remediation. Respond to catastrophic storms. We also move out your contents and do restoration on them. We can do document drying and have an excellent contents claim inventory service.

SERVPRO of Southwest Portland can also do air duct and HVAC cleaning. We also clean carpets, upholstery,drapes and blinds, ceiling, walls and hard floors. We also deodorize your items after a fire or water damage. 

When you call 503.777.9739 we have the experience and the expertise to make it "Like it never even happened."

SERVPRO can eliminate your mold problems.

11/16/2020 (Permalink)

Our tech can find the mold and eliminate it.

This home had a sewer line fail so they called in SERVPRO of Southwest Portland to clean up the mess and the damages.  We had to remove part of the wall to get to the mold that accumulated and the category 3 contaminated water damage that was inside the wall cavity.  Our advanced technology equipment gives us the knowledge to remove the contaminated area, get to the source of the problem and get it cleaned up so the home can get back to normal as soon as possible.  Nobody likes it when their home is out of sorts and we get that.  That is why you should call us as soon as you have a problem, so we can make it "Like it never even happened."

Please call us a 503-777-9739 24 hours a day 7 days a week.

SERVPRO Saves The Day

11/16/2020 (Permalink)

SERVPRO saves the day.

Disaster can come in all shapes and sizes.  Mistakes happen and when they do you can trust SERVPRO of SW Portland to save the day.  A concrete contractor accidently drilled through the ceiling of a this server room releasing water and dust that caused thousands of dollars worth of damage.  The cleanup saved millions of dollars worth of damage to the equipment and data and the day was saved!

Post Mitigation of the server room shows Air Scrubbers and Portable AC unit to counter heat given off from cleaning practices and equipment usage.

SERVPRO of Southwest Portland was there to make it "Like it never even happened."

Please call us at 503-777-9739 twenty-four hours a day seven days a week for all your needs. 

Certified: SERVPRO Cleaned

9/30/2020 (Permalink)

Market clean for covid.

CSC Description of Services

Overview of the various services offered as a part of the Certified: SERVPRO Cleaned program.

The Certified: SERVPRO Cleaned (CSC) program is centered around the three C’s – Consult, Clean, and Certify. The production Division needs to understand the various services that your franchise is offering local businesses through the Certified: SERVPRO Cleaned program.

Consult

Your franchise can partner with the property owner to: [1] evaluate their current cleaning processes, [2] make recommendations of how they can improve their existing cleaning process, and [3] propose additional services (Standard Service or Enhanced Service) that SERVPRO can offer to minimize the potential transmission of COVID-19. You can also suggest how frequently these services should occur. Higher frequency service is recommended for businesses with high traffic and an inability to implement health screening of people entering the business.

Standard Service

Standard services focus on cleaning and disinfectant application to frequently contacted touch points such as doorknobs, light switches, countertops, keyboards, and desks to minimize the potential transmission of COVID-19. This includes cleaning visibly soiled touch points, disinfecting of nonporous touch points, sanitizing porous touch points, and wiping/cleaning surfaces to eliminate product streaking and/or residues.

Enhanced Service

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touch points such as the front, sides, and backs of desks, counters, tables, vanities, or equipment to minimize the potential transmission of COVID-19. This includes cleaning visibly soiled surfaces, disinfecting nonporous, sanitizing of porous, and wiping/cleaning surfaces to eliminate product streaking and/or residues. 

Emergency Service

Your franchise can perform Enhanced Service whenever the customer needs you, specifically when they have a confirmed COVID-19 case. This may involve more cleaning since their internal cleaning may not have occurred due to the incident.

Test

Testing is not required to utilize the Certified: SERVPRO Cleaned window cling or table tents. Your franchise can choose to conduct testing to evaluate and document the effectiveness of the service, such as [1] utilization of an ATP meter for general bio-contamination detection designed to evaluate the level of surface cleanliness and overall hygiene of biohazard impacted materials, or [2] utilization of new surface tests specifically focused on the presence of COVID-19. 

Cleaning for Bio-Hazard

9/25/2020 (Permalink)

Cleaning for Bio-hazard

SERVPRO is a leading vendor for Bio-hazard, Vandalism and Crime Cleanup and Restoration. 

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO professionals offer fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial owners. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. 

A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

We are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products we will turn an unsafe environment into a clean safe home or office.

Wildfires 2020

9/24/2020 (Permalink)

Wildfires in Mill city devastated town.

SERVPRO of Southwest Portland has sent crews to rural areas to set air filtration devices and help clean smoke damaged homes and businesses. Neighborhoods were devastated with only a few homes left on the street. The people we met with were very happy to see us and saw us as a hope to return to their homes. To be of service to these hard hit communities is an honor. Debi and I were able to go from home to home to deliver air filtration devices to start cleaning the air, make sketches and sign the documents to get the homes ready to be cleaned and to document with pictures for the Insurance adjusters. It is an honor to be able to serve in these hard hit communities. 

Air Filtration Devices Can Help Remove Soot & Smoke

9/16/2020 (Permalink)

XL Air Filtration Device supplied by SERVPRO

Portable Air Filtration Devices in your home or at your business can help remove particulates from your indoor air that can affect human health. Some of these pollutants come from outdoors, and others come from indoor sources and activities, such as cooking, cleaning, secondhand smoke, building materials, consumer products, and home furnishings. These indoor air pollutants can be particles or gases, including volatile organic compounds (VOCs). Common contaminants that can be found indoors include particulate matter (including PM2.5 [fine] and PM10 [coarse]), formaldehyde, mold, and pollen. Since most people spend about 90% of their time indoors, the most effective ways to improve your indoor air are to reduce or remove the sources of pollutants and to ventilate with clean outdoor air. In addition, research shows that filtration can be an effective supplement to source control and ventilation. Using a portable air cleaner can help to improve indoor air quality. Portable air cleaners, also known as air purifiers or air sanitizers, are designed to filter the air in a single room or area. Portable air cleaners can reduce indoor air pollution.

Water Damage at Downtown Store

9/9/2020 (Permalink)

Downtown Retail Store

SERVPRO of Southwest Portland was called out to a retail store after hours to clean and restore a 5010 square foot retail store area.

Two floors were involved in the water damage caused by a toilet line break in the bathroom upstairs.

The flooring needed to be removed in some areas due to a delay in being able to set equipment.

Coping was also removed in areas where water had moved up the wall. 

Contents were moved within the store where the flooring needed to be removed. 

A desiccant dehumidifier was used due to the large area involved in the water damage as well as air movers and large dehumidifiers. 

Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups.

Kitchen Fire

9/8/2020 (Permalink)

Kitchen damaged by fire.

One of our clients was in the process of moving their belongings into an apartment when they had to evacuate the apartment due to flames coming from a neighboring house. The smoke and soot from the house fire were however left on the belonging of the customer. SERVPRO of Southwest Portland removed the belongings to be cleaning and stored until the customer has found a new home then we will bring the belongings to their new home. Farmers Insurance agent has used SERVPRO of Southwest for many of their damages and calls us whenever they have a customer. Linda the agent has told me many times that we are the only company she will refer her clients to. Please call SERVPRO of Southwest Portland for all your fire, water, and mold cleanups. 

A client of ours was in the process of moving their belongings into their apartment when suddenly they had to evacuate the building. The reason for the evacuation was due to flames coming from a neighboring house the smoke and soot from the house were however left on the belonging of the customer.

SERVPRO of Southwest Portland removed the belongings to be cleaned and stored until the customer has found a new home and once the home is found SERVPRO of Southwest Portland will bring the belongings to their home. SERVPRO of Southwest Portland has worked with Farmers Insurance agents for many of their damages and they call us whenever they have a customer. Linda the agent from Farmers Insurance has told SERVPRO of Southwest Portland many times “that we are the only company she will refer her clients to”. 

We are "Here to Help". Please call 503-777-9739 24/7/365.  Please call SERVPRO of Southwest Portland for all your firewater and bio-hazard needs. 

Water Damage at a Local School

9/1/2020 (Permalink)

Water Damage at a Local School Dried Out BY SERVPRO.

SERVPRO of Southwest Portland was on the job over the weekend when a rainstorm flooded a school and affected a school computer lab. We were there within an hour of the call and had all hands on deck to place equipment and start drying the computer lab. No computers were lost during the water damage. 

One of the outside drains of the school became clogged and there were two inches of standing water in five of the classrooms. 

The wonderful team at SERVPRO brought air movers and dehumidifiers as well as air scrubbers and placed them at the appropriate places to dry the school as soon as possible with the least amount of downtime for the students. 

Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need.

SERVPRO to the Rescue During Storm Season

9/1/2020 (Permalink)

SERVPRO Trucks rolling our for Storm Season.

Our thoughts and prayers are with the victims and families of these disasters, struggling to piece their lives back together after the tragic events that are happening due to Hurricane Dorian. Since 1967, SERVPRO has been a leader in helping people and businesses recover from disasters. Our professional services network of nearly 1,700 Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar events like Hurricane Katrina.  SERVPRO is proud to help communities pick up the pieces by providing a service that allows customers to return to their homes and businesses as quickly as possible, especially in the face of natural disasters like this.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739.

High Rise Fire

9/1/2020 (Permalink)

High Rise Fire. SERVPRO called to mitigate.

Terwilliger Plaza has trusted SERVPRO of Southwest Portland to meet the needs of their residents when they have fire and water damages. A fire set off the water sprinklers at Terwilliger Plaza and flooded three floors of the building. SERVPRO of Southwest Portland was able to bring in their crews and start mitigating the damages within an hour of being called out. Other than having to remove some of the carpet and a small bit of the drywall we were able to save the building and not have to move the residents out. 

The management of Terwilliger Plaza is great to work with and we are creating an Emergency Ready Plan for them that will show all of the shutoffs for water, gas and electricity and will give all of the local emergency numbers.

Local Fun Park Dried Out

9/1/2020 (Permalink)

Bowling alley dry out.

Due to a mechanical malfunction in the mechanical room of a bowling alley four thousand square feet of a bowling alley were damaged by water. SERVPRO of Southwest Portland was called out late on a Sunday evening to go out and start mitigating the water damage. SERVPRO of Southwest Portland was able to save the floors of the bowling alley. The dining room and storage room were also affected by the water damage. 

The managers of the bowling alley were very pleased with the quick response and amazed at the speed at which we’re able to start drying out the bowling alley and getting it ready to have customers be able to start bowling again. 

Please call SERVPRO of Southwest Portland for all your fire, water and bio-hazard needs. 

Storms, we're ready, are you?

9/1/2020 (Permalink)

Tornado ripped through town.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

• The Hospitality Industry
• Property Managers
• Universities
• Municipalities
• The Pentagon

 Call SERVPRO of Southwest Portland for all your fire, water, mold, and biohazard cleanups. 

Should a storm or major event strike, call 503-777-9739

Fogging and Cleaning for COVID

9/1/2020 (Permalink)

Suited up and fogging for COVID

SERVPRO of Southwest Portland has been tasked to do the cleanup for Fire, Water, and COVID-19 damage that has happened, and we have also done board-ups. 

Our SERVPRO of Southwest Team is trained in doing the cleaning and restoration for Fire, Water, and Bio-hazard including COVID-19. SERVPRO of Southwest Portland wears PPE and uses only CDC-recommended cleaners to do the job. No matter the time of day or the day of the week we are ready to perform your clean-ups. 

Help your employees and customers feel safer by having a professional cleaning company that has the experience to do the job. Let us give your business a "Certified: SERVPRO Cleaned" badge. 

We are "Here to Help". Please call 503-777-9739 24/7/365. 

COVID-19 has come with its fair share of problems with the introduction of COVID-19 SERVPRO of Southwest Portland is trained in doing the cleaning and restoration for Fire, Water, and Bio-hazard including COVID-19. If given the opportunity SERVPRO of Southwest Portland wears personal protective equipment (PPE) and uses only CDC-recommended cleaners to do the job. 

No matter the time of day or the day of the week we are ready to perform your clean-ups. SERVPRO of Southwest Portland has been tasked to do cleanup for Fire, Water, and COVID-19 damages that have happened, and we also have done board-ups.

Give SERVPRO of Southwest of Portland the chance to help you and your employees feel safer by having a professional cleaning company that has the experience to do the job and do it right. Let SERVPRO of Southwest Portland give your business a “Certified: SERVPRO Cleaned” badge.

We are "Here to Help". Please call 503-777-9739 24/7/365.

Board-ups, Griffiti, and Vandalism clean-up

5/31/2020 (Permalink)

Board-ups due to vandalism

SERVPRO of Southwest Portland has never been busier than in the last year with removing graffiti and doing board-ups and repairing damages after vandalism. Our team of SERVPRO professionals are on the job, whenever called out to be one of those front line heroes.

SERVPRO Franchise Professionals will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer all of the following services:
Board-ups
General cleaning and Graffiti Removal
Brick, Stone, and Concrete Cleaning
Odor Removal and Deodorization
Debris Removal
Water Damage Restoration
Fire Damage Restoration
Mold Damage Restoration
Content Cleaning

Please call SERVPRO of Southwest Portland 24/7/365 for all your Restoration and Cleaning needs @ 503-777-9739.

#1 Cleaning Company

5/21/2020 (Permalink)

#1 Cleaning company , crew cleaning.

SERVPRO has served over 27,000 customers by doing a certified , commercial and residential cleaning for COVID-19. The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned. Our processes and supplies are EPA and CDC certified. We can fog with Deco 30, it will disinfect in 30 seconds and does not leave a residue. We also wipe down high traffic services and leave a door cling that lets your employees and customers know that your premises have been cleaned by a professional company and are SERVPRO Clean. Please call our offices 24/7/365 at 503-777-9739

Certified: SERVPRO Cleaned – a defensive cleaning program

5/13/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Southwest Portland today at  503-777-9739 for your Certified: SERVPRO Cleaned consultation.

We are Cleaning Experts

4/15/2020 (Permalink)

"Here to Help"

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southwest Portland 503-777-9739

SERVPRO on the Frontlines with Emergency Response

4/3/2020 (Permalink)

SERVPRO employee spraying for the COVID-19 virus in an office building.

SERVPRO of Southwest Portland is being called on by numerous businesses and community leaders to perform the necessary bioremedation services to clean, disinfect and sanitize their properties.

SERVPRO of Southwest Portland started in early March to clean schools, construction sites, office buildings and homes for COVID-19.

SERVPRO uses EPA approved products that follow CDC guidelines for cleaning. If you are interested inquiring about our services we are here to help 24 hours a day seven days a week, while life gets back to normal in the communities we call home.

Please call our office at 503-777-9739.  

Please stay safe. You and your employees and families are in our thoughts and prayers.

SERVPRO Cleaning Commercial Buildings for COVID-19

4/3/2020 (Permalink)

SERVPRO employee cleaning an office building in full PPE for COVID-19.

SERVPRO of Southwest Portland can respond quickly and effectively to help minimize business interruption to your company.

SERVPRO franchise professionals are uniquely prepared during this unprecedented times to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters ,tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables at a minimum. These same surfaces are mentioned in the CDC guidance for commercial spaces as well.

Why SERVPRO for FIRE!

3/9/2020 (Permalink)

Fire damage in bedroom.

Fires can be alarming and devastating when they occur, especially in your home. Here are a few reminders from SERVPRO of Southwest Portland if you or your loved ones experience a fire or smoke damage. 

Do:

• Limit movement in the home to prevent soot particles from being embedded into upholstry and carpet. 
• Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. 
• Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
• If electricity is off, empty freezer and refrigerator completely and prop doors open to prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating lubricant.
• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
• Wash both sides on leaves on house plants. 
• Change HVAC filter, but leave system off until trained professional can check the system. 
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 

Why SERVPRO for Water

3/9/2020 (Permalink)

Water damage to carpet.

Even if you experience a water loss with clean water, there are still some steps to take to prevent further damage to your belongings and your homes integrity.

Do:

• Shut off the source of water if possible or contact a qualified party to stop the water source. 
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
• Remove as much excess water as possible by mopping and blotting. 
• Wipe excess water from wood furniture after removing lamps and tabletop items. 
• Remove and prop up wet upholstery cushions for even drying. 
• Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. 
• Use wooden clothespins to keep furniture skirting off damp floors. 
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors. 
• Hang furs and leather goods to dry separately at room temperature. 

General Cleaning

3/6/2020 (Permalink)

House clean with full PPE

SERVPRO has been in the cleaning and restoration industry for over 45 years. With the proper equipment SERVPRO is always ready for the job! We use specialty air movers and deodorization equipment to mitigate damage ranging from single family homes to skyscrapers.

General house or business cleaning and mitigation of airborne particles, no job is too large for SERVPRO of Southwest Portland. 

Flu season? Remember to wash your hands often, stay home if you're feeling ill, and avoid touching your nose, mouth and eyes. SERVPRO has got you covered with the rest! 

It is important to keep your living space in healthy order for you and your loved ones. Routine duct and HVAC cleaning can:

-Reduce allergens and pet dander

-Eliminate offensive odors

-Improve operating conditions and efficiency

Right Equipment for the Job!

3/6/2020 (Permalink)

Floor coverage through main hallway.

SERVPRO of Southwest Portland takes pride in our work, which often includes customers homes. We know how important it is to keep the home you and your family value in the most livable condition, even after you have suffered a loss. 

By placing protective equipment throughout the job site, we are keeping the integrity of your home safe from damage. 

Here you see floor and wall coverage throughout the main hallway following a large water damage. We focus on major walkways where we will be carrying large equipment through to perform services. 

When placing equipment throughout your home, please let your production techs know if you have any major concerns we need to pay attention through. SERVPRO of Southwest Portland is here to help, and we want to make sure the quality of service you expect is always exceeded. 

The Right Equipment

3/6/2020 (Permalink)

Burnt structure after a garage fire.

SERVPRO understands that using professional equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. Certainly, the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration. 

Wet Smoke - Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke - Paper and Wood; Fast burning, high temperatures, dry, nonsmeary residues.

Protein - Virtually invisible; extreme pungent odor.

Fuel Oil Soot - Furnace Puff Backs.

Other Types - Tear gas, fingerprint powder and fire extinguisher residue.

Pretesting determines the proper cleaning method and allows us to focus on saving your precious items. 

Why SERVPRO!

3/2/2020 (Permalink)

Why choose SERVPRO

SERVPRO Franchise Professionals blend customer service and accountability with proven methods of mitigating damage after water and fire losses. 

SERVPRO of Southwest Portland prides itself on being timely and efficient when it comes to the loss you may encounter. Our service response guidelines are as follows:

With one hour from notice of loss, a team member from SERVPRO of Southwest Portland will contact you or your insured to arrange for service. 

Within four hours of loss notification, we will be on-site to start mitigation services. 

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the customer or the adjuster. 

Working with a company that is professionally trained in all your restoration needs is going to be crucial when getting the job done correctly the first time. SERVPRO has been an IICRC-approved school since 1997. In this training there are five major classes to cover the work we do. 

Fire Then Water Damage

2/27/2020 (Permalink)

Fire and water damage in a local assisted living centers affecting multiple floors.

This multi-story assisted living center on the hills of downtown Portland experienced a fire break out in one of the resident's kitchens. The sprinklers in the building went off to put out the initial flames and then fire crews arrived to cover the rest. By the time the fire had been put out five floors had significant amounts of water damage. SERVPRO of Southwest Portland went in to first remove the water damage that had occurred and then start to clear out the initial problem, the fire and soot damage. We placed equipment throughout elevators, hallways, resident rooms, and dining area. After the meters read the floor, walls, drywall, and carpets were dry. We began to go through salvageable items from the fire and start to clear the soot out of the room. This was a long process, but the finished product looked good as new! 

Hotel Fire

2/11/2020 (Permalink)

Hotel three room fire

Three rooms in the corner area of this hotel burnt from the inside out a couple weeks ago over a weekend. SERVPRO of Southwest Portland was there within an hour getting pictures of the damage and measuring the scope of the project. The fire marshal was onsite giving us the go ahead for measurements and pictures around the property. The fire spread so quickly that in a short amount of time, three rooms were burnt on the inside with just the majority of the structure still standing. We are able to go in and clean soot damage and do debris cleanup in the affected units as well as the surrounding ones from the pungent smoke smells. Even though some of the structure will need to be demolished and rebuilt, we can help with the areas and items that need to be ozoned. 

Basement Water Damage

2/11/2020 (Permalink)

Basement wall pipe broke and flooded walls and carpet

Unfortunately for this customer, they have suffered two major water losses in their basement, in a short amount of time. SERVPRO of Southwest Portland was there to get this second job done quickly and correctly. A pipe broke behind a wall that traveled alongside the basement, poured out of the baseboards, and down towards electrical sockets. The owner caught it quickly enough before other damage had occurred, so it was our job to get in their and extract all the major water that was now underneath the carpet and pad as well. After about four days of dehumidifying and airing out the basement, the carpet was back to dry and preloss condition, no demolition was necessary, the carpet could be placed back down, and furniture could be reset. Their plumber came to fix the piping in the walls, and you would never believe a loss occurred in that basement!

Crawlspace Water Loss

2/11/2020 (Permalink)

Dripping water into crawlspace damage

This customer followed a slow, dripping leak from their kitchen into their crawlspace and found a much larger damage underneath the house. This leak had been running for quite some time and was soaking the insulation in the crawlspace directly under the kitchen. The water was shut off, and now it was time to track the leak source and then tearing out all the affected insulation so we could dry the structure underneath it. There was some mold detected underneath the insulation that needed to be mitigated as well. Since this was a multi-step project for us, it was important to test and check for any further damage underneath the house. The customer was starting to notice the moldy smell, which they caught early in the spore growth process. 

Front Porch Fire

2/11/2020 (Permalink)

Insulation damage in attic/crawlspace

A car battery charging on this customers front porch combusted and set the structure on fire. The fire went up through the attic that hangs over the porch, into the front room, and kitchen areas. The house needed to be completely gutted due to heavy smoke damage throughout. The debris all over was picked up and the damaged insulation was extracted from the attic and crawlspace. The ceiling eventually was removed to start the rebuild. There was no one home at the time so everyone was safe from the rapid moving flames. We were out to the property within an hour to board up any areas that were at risk for weather and vandalism before we were able to start on the rest of the fire damage cleanup and salvage.

Shower Wall Water Damage

2/11/2020 (Permalink)

Dry rot in shower underneath window

This customer had a leak coming from their ceiling into the kitchen downstairs. At first the problem seemed to be coming from the tiles in the shower so the customer started their to see if they could track down the problem. After coming up with dry material underneath the tile, they moved to where the window seal was up the side wall of the shower. The customer came across a dry rotted area right below the corner of the window and down to the first floor in the kitchen. They called us out to look at the damage and what the next steps were to get this problem taken care of as quickly as possible. The mold was tested and removed for rebuild and the process has just begun! 

Bathroom Water Damage

2/11/2020 (Permalink)

Shower caused damage and leaked onto the floor

What started out as a small leak dripping out of their guest bathroom shower, ended up coming through the ceiling into the laundry room on the first floor. The water had been slowly moving under the flooring in the bathroom and then moved down to the first floor in the house. The customer never would have known if it wasn't for the ceiling leak. SERVPRO of Southwest Portland went in to help the customer locate the source of the water and dry the areas that could still be salvaged. The first floor ceiling was dried out and the floor in the bathroom has since been replaced. Although the floor damage looks bad, the wood floor underneath was able to be dried out instead of removed for less demolition work and less mess!

The Source? Exploding Plastic Water Bottles!

2/11/2020 (Permalink)

Mold damage in a crawlspace pantry

In this carpeted pantry located under the stairs the owner noticed a change in temperature and then the carpet soaked over the next few days. Thinking this was just an exterior temperature change and no water lines or roof parts touching the area, the cause was a little tricky to pinpoint at first. With the closet being filled with items it wasn't until the smell became stronger and stronger over a short period of time that the items were all removed and the source was discovered! An entire case of plastic water bottles in the back of the closet had combusted and spilled water all throughout the carpet. Not knowing this could have been the cause, the water then sat underneath the carpet and created several mold spores. The area was dried out and the mold was completely removed in the baseboards so the carpet could be replaced!

Commercial Water Loss Affecting Four Businesses

2/5/2020 (Permalink)

One business affected by the loss

A water loss started from a sink in an upstairs office bathroom. The water continued to travel into the adjacent business office and then down to the offices below them. There was standing water in both of the downstairs businesses and all of the flooring and textiles throughout, were made of different materials. Two server rooms were affected by the loss so electric was a huge concern. Making sure water didn't get into the equipment and make matters worse. Major water extraction was necessary right away. Some of the flooring was natural textiles, so proper care for the specific material was also necessary for drying. The water was removed and drying equipment was placed for four days to dry the rest of walls, floors, and ceiling areas that came in contact with the water. 

Packout and Clean

1/16/2020 (Permalink)

Tenant clean out

SERVPRO of Southwest Portland is always available to pack out and clean apartments and homes, as well as buildings after tenants, leave and dispose of the contents. We also can clean and leave the apartment in perfect order for the next commercial or residential tenant. Some of our services include asbestos abatement, mold remediation, cleaning, pack out and pack back, carpet cleaning, air duct cleaning, clean out of crawl spaces and attics. We do the soot removal, cleaning and rebuild after a fire or water damage.

State of the art equipment

1/16/2020 (Permalink)

SERVPRO of Southwest Portland has the state of the art equipment to dry out your home or business and save you money by not having to move your tenants out of the area also keeps the cost of demo down it totally eliminates the need for demo. Tenants are no longer displaced from their homes or businesses.

The DBK Boost Mat Target Drying Systems increase the evaporation rate of bound moisture in materials through the use of the Boost Heat Box and patented-design, coated PVC mesh mats. Using an air mover with a minimum of 800 CFMs, the system provides controlled, targeted heat and air to affected surfaces.

Please call SERVPRO of Southwest Portland for all your Fire, Water, Mold and Bio-Hazard Cleanups 503-777-9739

Office Space Water Damage

1/15/2020 (Permalink)

Individual office showing the water damage on the carpet.

During the wet, and rainy season here in the Pacific Northwest, we sometimes get dumped on with large amounts of rain at once. This was an office building that had large amounts of water come through the front doors and across the carpet into other individual office spaces. Since there is no turning the water "off" at the source, different steps are taken to prevent further damage to the structure, equipment, power sources, and personal belongings. With the help of a flood truck to remove the standing water, and redirection of free-flowing water, we were able to start setting up our drying equipment for the interior of the office building. The drying equipment was set to dry overnight so the staff could still work during their regular business hours.

Containment For Demolition

1/15/2020 (Permalink)

Containment setup for demolition in an office.

Throughout this office, there was water damage that affected the carpets and up the sides of each wall, especially in the hallway. We set up containment for demolition around certain work areas so no office equipment would be compromised from the demo. Each individual office was tested for water damage from floor to ceiling and the affected drywall was then cut out to be disposed of and replaced down the road with all new drywall. We had to rip out the carpets and the thin carpet padding down the hallways and in one of the rooms due to a mold test that came back positive. The rest of the carpet throughout the office we were able to dry down and restore back to the original condition. 

Mold In Apartments

1/14/2020 (Permalink)

Containment for mold in an apartment complex

Mold can be annoying and smelly, but it can also be dangerous. Apartments and buildings that touch one another run a risk of spreading the mold through the walls with other adjoining rooms, especially where the water lines run through. This picture shows a containment for the mold used in an apartment complex where mold was present in several units as well as units on top of one another. It is important to know how to properly clean, handle, and disinfect mold when you come across it. Our certified trained technicians here at SERVPRO of Southwest Portland are skilled professionals in complete mold removal. If you are using at home cleaning products, you may just be removing discoloration from the surface. To keep you, and your family, safe, please give us a call at 503-777-9739 with all your mold questions or concerns! 

School Flood

1/10/2020 (Permalink)

this is a picture of the front of structure

Huge rainstorm left the first floor of the school with four inches of standing water. SERVPRO of Southwest Portland responded over the weekend to go out and remove all the water and place the contents out of harms way. We packed out the tables and chairs as well as books from the library to start the dry out. Computers also needed to be moved in order to save them from the water. We set up drying equipment in the form of airmovers and dehu's to help with the drying. Floor cuts were required to the water being CAT3. If your home or business experiences a flood. Please call SERVPRO of Southwest Portland twenty-four hours a day seven days a week for our excellent service 503-777-9739.

Church Storm Damage

1/10/2020 (Permalink)

Water on floor of church

The first big rain and wind storm of the found a leak in the ceiling of the church. Water flowed in overnight causing the church to have standing water in the main area. SERVPRO of Southwest Portland was called in to manage the damage and make,"Like it never even happened." SERVPRO of Southwest Portland was able to work into the evening to clean to the water and start the drying process. We also cleaned the upholstery on the pews and dry them in place. When you call SERVPRO of Southwest Portland you can be sure of quick and efficient service twenty-four hours a day seven days a week 365 days a year. Please call our office located in SW Portland, serving all of the Portland Metro areas at 503-777-9739.

Ceiling Collapses

1/10/2020 (Permalink)

Ceiling damaged due to storm

The wind blew a tree down and damaged a ceiling in a two-story house. The pipes ran through the attic of this home, so several were broken after the storm. Our highly trained production team went in and cleared the debris, water, and other damage around the kitchen area. Large amounts of standing water needed to be removed with one of our larger trucks and the smaller amounts of water in the attic were removed by hand by one of our technicians. With a large water loss in a ceiling, electrical wires are one of the main concerns. Making sure all power is turned off and there are no harmful live wires is going to be a main concern for the homeowner and our team! It is important to keep yourself safe even after the loss has happened!

Flood cuts

1/9/2020 (Permalink)

Home needed flood cuts due to contaminated water.

With the rainy season here now is the time for you to think about how you would react if your home was flooded.

We responded, acted and served around the clock making sure all clients were taken care of. With storm damages it is important to remember a couple of key tips.

1. If you experience back water flooding it is important to remember the water is contaminated. Make sure to decontaminate any items that may have come in contact with the water.

2. Do not drive in rising water. Wait until water recedes to go into your home.

3. Take pictures, plenty of pictures. It is important to remember to include time stamps to show insurance companies when image was taken.

4. If a hurricane is coming towards your area, collect any important paperwork that you would need in case you need to evacuate.

Commercial Storm Damage

1/9/2020 (Permalink)

Commercial building with ceiling tiles coming down due to storm-damaged roof.

A heavy storm came through this office and caused a lot of equipment damage. There was standing water throughout and water coming through the ceilings onto the floors as well as through the electrical system. This was a step-by-step process to make sure office staff, property managers, the SERVPRO production team, and anyone else involved in this commercial loss, was safe and satisfied with the project. Entering a large complex that has had severe water damage to its electrical system can be very dangerous if there isn't great communication from the team working on the project. Safety is the number one concern and SERVPRO of Southwest Portland has highly trained and certified technicians to send out for jobs this size to make sure the job is done start to finish cautiously and precise. 

Mess of Bricks

1/9/2020 (Permalink)

Car crashed into commercial buiding

When a car went through this building and created this huge dangerous mess for this company, SERVPRO of Southwest Portland was there to clean up the aftermath. Since this was such an unexpected accident, and no one was hurt, the number one priority was to get the walls covered and sealed so the business' equipment wasn't compromised and exposed for theft and vandalism. We covered the exterior area and set up containment for the damage on the inside of the structure while the debris was cleared. Business operation was not affected due to the containment that was in place. We have a wide range of jobs we are called in for, such as this one, that you may not think to call us for, but we are qualified and trained to handle!

Stove Fire

1/9/2020 (Permalink)

Stove fire caused by grease

Grease fires in our kitchens can happen at any time. It is important to keep the stove and surrounding areas clean from any hazardous material. This small kitchen fire happened quickly due to grease under one of the back burners that burst into flames. This customer has to follow the fire cleanup with demolition of the hood vent, a portion of the ceiling, cabinets, and a stove replacement. Since a kitchen grease fire can happen to anyone it is important to know some simple precautions, if you experience one of your own. If cooking with a pot or a pan when the fire occurs, it is safer to leave the pot on the stove, and not try and transport it outside to a different area. Also, remember not to pour water onto a grease fire. It is safer to smother or cover the flames, if they are still manageable.

Full PPE & Blood Cleanup

1/8/2020 (Permalink)

Blood spatter on the wall and floor

This is one of our professionally trained and certified crew chiefs cleaning up a large saturated blood spot on the floor and some spatter off the walls. An incident occurred in a business park gym that was an open area for several employees and visitors, so this biohazard needed proper cleaning and disposal right away. To prevent others from coming in contact with the hazardous area and drawing attention to the mess, we went in at night after business hours to get it cleared away. All the layers of the flooring where the blood pooled were cut out, removed, and taken to be disposed of. The floor was later replaced to match the original, and the area looks the same as it did prior to this incident. 

Cleaning and Cutting

1/8/2020 (Permalink)

Carpet removed for cleanup

This was the aftermath of a carpet and carpet pad being removed after an incident that happened in this small room. SERVPRO of Southwest Portland was called in to remove the affected carpet, do any thorough cleaning that needed to be done in the surrounding areas, and then have it disposed of properly. Our technicians are certified for the jobs they are sent out on and must go through both on the job and classroom training to be qualified for these jobs. No two jobs are alike, so we train our technicians in the field to be able to do a wide range of services including general residence cleaning, air duct cleaning, commercial property cleaning, commercial kitchen and hood vent cleaning as well as biohazard cleanup.

Broken Water Line From A Hit and Run Accident

1/7/2020 (Permalink)

Wall damage due to a hit and run accident

Accidents can happen at any time of the day! A broken water line was the result of a hit and run into the wall of this healthcare facility. The building walls both interior and exterior suffered some major damage along with the floors, equipment, and furniture where the accident occurred. Then once the water started flowing in through the broken pipes, the carpets were covered in water and quickly became soaked. Since this healthcare facility operated during regular business hours, SERVPRO of Southwest Portland set up a containment area to separate the damage from the incoming patients and staff. Following the larger containment, we set up a smaller containment area to focus on the water damage and to dry the affected area quickly. The office was able to stay open for business keeping their patients as their priority!

Small Fire, Not So Small Damage.

1/7/2020 (Permalink)

Fire and smoke residue in apartment kitchen

What started out as a small fire, quickly spread into other parts and floors in this apartment unit. There was broken glass, smoke damage, and structural damage after the fire department came to put out the flames. The smoke damage was heavier on the kitchen walls and ceiling, but around the house, you could find other soot residues that were in need of cleaning up! The fire started near the kitchen window of the apartment unit and spread across the flooring and ceiling in that room. There was heavy floor damage in front of the stove across from the kitchen window as well as some smoke damage in the attached living room. After the windows, floors, and ceilings were replaced, this unit looked like nothing ever happened!

Car Mold?

1/7/2020 (Permalink)

Truck floorboards with water and mold damage.

You may think this is a unique mold job, but SERVPRO of Southwest Portland is prepared to handle any mold clean up you may need! This customer gave us a call on about his pick up truck that he used daily. He noticed water near the floor of the driver-side and the odor in the car was progressively getting musky and stronger. After inspection, we got to work drying and cleaning out the affected area. We made sure the source of the water was sealed to prevent further damage and cleaned up the discoloration on the floor. When you live in a wetter climate, mold can be found places you least expect it. Check for visible mold and any mold-related smells often, don't let the problem go because the problem will grow! 

Store Flood

1/7/2020 (Permalink)

Water through the front of the structure soaked the carpet.

The front rooms of this business were affected by heavy and quick water coming in from outside. SERVPRO of Southwest Portland was on the job to stop the source of the water, and in this case, it was coming from the store's front wall. The next step to mitigation was to help move furniture and office equipment out of the affected rooms into the other portion of the building. Roughly 200 square feet of carpet was affected by this water leak, so the plan of action was to set up dehumidification in heavily soaked rooms and air movers around the office to quickly dry the carpets. Once completely dry, thorough cleaning was done to the hard floors and the carpet to restore the business back to original condition.

Outside Fire

1/7/2020 (Permalink)

A small fire on the outside of a house.

Luckily for this customer, this fire was extinguished before it caused any major structural damage. Taking into consideration the location of the fire, it would have easily moved from different parts of the house, including underneath it. Every job that we are called out to is a new experience is different, no two losses are the same, and a different approach must be made every time. SERVPRO of Southwest Portland was able to catch the fire before any major disaster happened, and we cleaned up the mess surrounding the area. This may look like a small job, but we are always willing to help no matter the size. Before compromising the home from under the deck, the customer was able to put it out. We came in to make sure no further damage was done and had gone unseen. 

Garage Fire

1/3/2020 (Permalink)

This is the front of the house which had a garage fire.

A fire that started in the garage and then came through the house caused extensive damage to this family home. SERVPRO of Southwest Portland worked closely with an electrician on this project due to a lot of damaged wires throughout the garage and the house. We were able to go into the home and get everything that was salvageable packed up and had to clear out the items that were non-salvageable as well. Since the location of the start of the fire was close to basement rooms that were fully furnished, this process was slightly more challenging and time-consuming to go through salvageable and non-salvageable items. Although our customer suffered a tremendous loss, we were there to help with all their needs and we have fully restored their home back to preloss condition.

Local Bar Fire

1/3/2020 (Permalink)

Front of structure for the bar

What started as a small kitchen fire on their flat top grill, this structure quickly went up in flames compromising the majority of the building. SERVPRO of Southwest Portland came to pack out the interior of the bar and began cleaning the structure and anything else that could be salvaged. This historical fixture is slated to reopen soon in the heart of Multnomah Village after an extensive renovation. With the reopening, customers in the area will see a newly updated neighborhood bar and grill featuring their brand new rooftop bar. We take pride in our community and we knew how important this was that we got this local hangout spot back up and running as quickly as we possibly could. Welcome back to the neighborhood Renner's Grill!

MAACO Collision Center Fire

1/3/2020 (Permalink)

Cause of fire in MAACO garage

SERVPRO of Southwest Portland was called out to a fire that tore through a collision shop and destroyed the interior and exterior of the structure, cars, and belongings. As the damage was sorted through, there were a few items that we were able to restore to preloss condition. We went through garages, offices, and hallways, and replaced what we could to get the business up and running smoothly again. Looking back at the pictures of how devastating this fire once was, the after pictures make it look "Like it never even happened." With professional cleaning and a crew of certified fire/smoke individuals, this MAACO suffered a tragic and sudden loss and we were there to help! Please call SERVPRO of Southwest Portland for all your Fire, Water, Mold and Bio-hazard cleanups.

You Can't Always See The Mold

1/3/2020 (Permalink)

Mold up closet wall

The mold may not always be visible when you first start noticing signs of it in your home. Mold can grow in places like closets that are too cold, underneath your bathroom sink, in your attic, and in the bathroom cabinets. Pay attention to musty odors in your home as well as be on the lookout for mold that is visible. Any past moisture problems you may have had could have caused mold spores to grow and it may have gone undetected. Mold can also grow in areas that you have excessive humidity. There are several ways mold can start growing in your home which includes, but is not limited to plumbing, storm drains, and equipment failures either inside or outside of your house. This is mold that was slowly growing in a bedroom closet that wasn't vented correctly. 

Pack Out Post Fire

1/3/2020 (Permalink)

Pack out of the kitchen due to fire

Our customer suffered a fire loss and we were there to help clean up the mess! We went through the entire house and did a full completed inventory of her belongings to help clear out the ones that were salvageable and keep them safe from further damage. This is a picture of the devastation in the kitchen, one of many rooms that was affected by the fire. We understand that after a loss, most are looking for a helping hand. At SERVPRO of Southwest Portland, our job doesn't stop at the fire and smoke cleanup it goes further into helping our customers get back on their feet and take some stress out of what is already a hectic situation and what they are already having to go through. 

Cleanup In Empty House

1/3/2020 (Permalink)

Master Bedroom Cleanup

This was a cleanup SERVPRO of Southwest Portland did for a house in the area. Our crew members here are professionally trained in biohazard cleaning and substance removal and proper disposal according to OSHA, EPA, and local health regulations. The floors were thoroughly cleaned with agents specific for this cleanup. Upon arriving, we did not know what we were going to be cleaning up exactly, so all proper precautions had to be taken. The hardwood floors needed to be treated appropriately to prevent further damage. Fortunately for this customer, this was the only room in the home that was affected. SERVPRO of Southwest Portland is ready to work any job no matter the size. Please call us at 503-777-9739. We are a 24 hour emergency service company. 

PPE used on the job

1/3/2020 (Permalink)

SERVPRO tech in PPE at jobe site

SERVPRO of Southwest employees use PPE on the job to keep themselves and others safe from contamintes both airborne and on the surface of contents. PPE is required for jobs that involve bloodborne pathogens, methamphetamine labs, crime scene and sewage back up as well as mold and asbestos abatement. Personal Protective Equipment can be full or half-face masks, a Tyvek suit, glove, a respirator. Trained SERVPRO employees follow federal and state guidelines in the use of Personal Protective Equipment. We also protect your home or business by setting up containment chambers to allow the technicians to remove the Personal Protective Equipment and dispose of the gear inside of trash bags to keep the contamination from entering areas not already exposed. Please call us 24 hours a day.  

When a storm hits your home.

1/3/2020 (Permalink)

Storm damage to home and car.

SERVPRO of Southwest Portland can be there for you when a storm or flood impacts your home or business. We understand the shock and dismay, and we promise to restore order from chaos in the quickest, and most efficient and cost-effective way possible. Our experience and resources allow us to travel near and far to assist our neighbors in distress. You can trust our Green Fleet to arrived swiftly, equipped with the best gear, to contain the damage. We are proud to make it "Like it never even happened." 503-777-9739. Please call SERVPRO of Southwest Portland for all your Fire, Water, Mold, Bio-hazard and Storm cleanups. Call us a 503-777-9739 twenty-four hours an day seven days a week.

Heavy Winds

1/3/2020 (Permalink)

Heavy winds hit the area

Heavy winter wind and rain blew through the area leaving houses and businesses with a lot of clean up to do. Windows were broken and roofs were damaged by flying objects. SERVPRO of Southwest Portland was ready with a crew to go out and tarp up the roofs and windows as well as to clean up the fallen debris keeping the rain out of your homes and businesses. Much of the work we do is to dry out homes where we have been called in to late and there is standing water in the home damaging walls, ceilings, and floors. Left unattended this can lead to mold a major health hazard furthering increasing the cost to you from the storm. Please call us at 503-777-9739.

Fire Storm

1/3/2020 (Permalink)

A fire went through this home destroying the living room area

When the winds have whipped a forest fire and the flames are headed for your home know that SERVPRO of Southwest Portland can help restore your home to preloss condition. We have teams across the United States that help to restore homes ravished by fire, winds and floods. We are an emergency service company trained to mitigate the damage done to your home and business. We are trained to work with you and your insurance company to make the loss easier on you and your family. Our hour a day, seven days a week response teams will be available when you call. Please call SERVPRO of Southwest Portland 24 hours a day seven days a week at 503-777-9739 for all your Fire, Water, Mold and Storm damages. 

Why SERVPRO

1/3/2020 (Permalink)

Storm with SERVPRO Truck and Trailer

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company's competitive advantage.

SERVPRO Franchise Professionals offer cleaning services ranging from air duct cleaning to removing biohazard contaminants. Their residential cleaning services will not only ease the burden of the constant maintenance of your home but will also create a safe, clean, and comfortable living environment for your family.

Why SERVPRO is the right choice to make.  All of our employees that enter your home are trained to safely clean and restore your home.

With over 1,600 Locations And 24/7 Service. SERVPRO® Is Always There For You. Advanced Technology. Highly Trained Specialist. 24 Hour Service. Faster to Any Size Disaster.

Library Water Damage

1/3/2020 (Permalink)

Leaking roof caused damage to library

Library damaged by a leaking roof. A major storm hit the area over the Christmas Holiday bring high wind and rain that caused roof damage to the library. SERVPRO of Southwest tarped the roof and cleaned up the water from the ceiling, walls and carpets. We were also able to dry the books in our drying chamber. Much to the Library's relief, we were able to save the books and keep further damage from occurring to the building and its contents. Our team was ready to roll on the job in less than an hour with all the equipment that they needed already on the trucks. All of our crews are professionally trained to be able to mitigate a loss quickly. Call us 24 hours a day seven days a week 503-777-9739.

Pioneer Place

1/2/2020 (Permalink)

Front of Structure water damage

The ceiling of the Pioneer Place Shopping Mall was compromised by a broken pipe. The main level of the food court had a few inches of standing water that needed to be removed. Since the water damage was in an area where mall traffic is heavy, the water needed to be removed as quickly as possible so the businesses could operate during open hours. The water loss happened on the third floor making the affected space quite large. Our team was able to locate the site where the water was coming from and were able to turn it off while they worked on getting the standing water picked up. Our team was able to have the water cleaned up, demolition work done, and everything restored back to preloss condition the same day the loss occurred! 

Woodland Music School

1/2/2020 (Permalink)

Front of structure for Woodland Music School

SERVPRO Of Southwest Portland was called out to Woodland Music School during their holiday break due to water damage in a crawlspace. We placed multiple air movers and dehumidifiers to dry the space in just a few days to allow the school to open as soon as possible. 

Woodland Music School has five locations in the greater Vancouver area. We are proud to be able to service the schools and keep them open and running during the stormy days of fall and winter. We are open 24 hours a day and 7 days a week, please call 503-777-9739 for all your fire, water, mold, and biohazard cleanups. We are located right off of I-5 to make it easier to reach locations in Portland and Vancouver.

Concorde Career College

1/2/2020 (Permalink)

Front of structure for Concorde Career College

This water damage happened after a coffee machine malfunctioned and was dripping throughout the night. A team from SERVPRO of Southwest Portland was called out to assess the damage first thing the following morning so we didn't interfere with students attending classes at the school. Accidents can happen unexpectedly, therefore, we are here to help twenty-four hours a day and seven days a week. This water damage was caught early on before other damage occurred from the dripping coffee machine. We were able to have the water cleaned up and all monitoring done around the schools operating hours so students were not affected by the loss and cleanup. Working around a schedule that works best for our customers is important to us, please give us a call and we can work around a time frame is convenient for you!

Holy Family Catholic School

1/2/2020 (Permalink)

Front of structure for Holy Family Catholic School

There was a drain backed up in this school causing water damage that affected five rooms along with some other materials. SERVPRO of Southwest Portland was called out to place drying equipment in the damaged areas. Our certified technicians had to do some demolition due to damaged carpet and walls in multiple rooms. Since the structure was built in 1946, additional inspection and testing was needed before moving forward with removal or drywall and flooring. Water damage can be devastating and no matter the size, SERVPRO of Southwest Portland is here to help twenty-four hours a day -and seven days a week. We know damage can be unpredictable, so we are open every day of the year. Please give us a call at 503-777-9739 for help with your water cleanup. 

Oriel Apartments

1/2/2020 (Permalink)

Front of structure for Oriel Apartments

There was mold detected on a ceiling and attic in one of the units. It was then determined the mold would need to be removed with minor demolition to affected areas. SERVPRO of Southwest Portland worked to control and remove mold contaminants while protecting the health and safety of the building occupants. The master bedroom was affected by visible mold in the ceiling so further testing of the mold spores was needed to continue the job. These conditions required the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and any other water damage problems. Please give SERVPRO of Southwest Portland a call for all your fire, water, mold, and biohazard needs at 503-777-9739 twenty four hours a day and seven days a week. 

Fire On Front Porch

1/2/2020 (Permalink)

Front of house

We were called out to this fire job from the property management company. They had a fire on the front porch that damaged walls, flooring, the ceiling, and the attic as well as multiple rooms. The most damage occurred in the attic space where our crew had to clean out a lot of insulation and damaged wood in the structure. It is not always apparent what damage has happened due to smoke residues. For this specific loss, we also had to remove carpet pads in multiple rooms because of the fire and smoke damage. Since this was a rental property, it was our main goal to get the job done promptly so the house could be ready for new tenants to move in. Please call us at 503-777-9739

Water Damage at Oral Surgeon's Office

1/2/2020 (Permalink)

Front of the office where water damage occurred

This professional office space suffered a loss from a broken pipe in the building. Although a plumber was called to deal with the damaged pipe, SERVPRO of Southwest Portland was able to help with the water cleanup and drying in the affected areas. Since the source was determined quickly, we were able to work with the office to get the job done around patient schedules so the business could continue to operate regularly. No matter the size of the loss, we are here to help! Please give us a call twenty-four hours a day seven days a week. Since losses can be unexpected, we are open every day of the year! Please call us at 503-777-9739 for all your Fire, Water, Mold and Bio-hazard cleanups.

Biohazard Cleanup

1/2/2020 (Permalink)

Biohazard cleanup area

This mess was left on the ground outside a local bank. We scheduled a time to set up a containment tent and get the biohazard cleaned up discretely. It was important to set up containment for the safety of others and the bank could stay open for business. There were a lot of used syringes and debris to sort through and dispose of properly. We had a team out there that is certified in biohazard cleanup and it took them a few hours from start to finish. In the picture you can see the conditions of what the crew had to clean through and make sure everything was picked up. Whether you experience fire, water, mold or biohazard SERVPRO of Southwest Portland is here to help! Please give us a call at 503-777-9739

Water Damage at Wine Storage

1/2/2020 (Permalink)

Water damage from a roof leak

This water damage at a wine storage facility was caused by a roof that was exposed before a storm came. The water came in through the attic causing damage to the structure from above and there was standing water in certain areas around the building as well as some damaged carpet and fixtures. This company is responsible for storing wine bottles for other companies and customer's personal wine collections. We needed to make sure that wine wasn't going to be affected by the water damage and the temperature needed to be closely watched while we were cleaning up the water. This was a very unfortunate accident, but SERVPRO of Southwest Portland was there within an hour to get the water cleared out and everything secured to prevent further damage. 

Kitchen Sink Overflowed

1/2/2020 (Permalink)

Water damage from sink that overflowed

Accidents can happen at any time! A sink in an apartment complex overflowed leaving water damage through the kitchen, the hallway, and into the first bedroom. The carpet was soaked and needed to be dried with a dehumidifier. There was also water damage found in some of the walls near the sink so our team set up a wall cavity drying system to focus drying on the affected walls. Luckily for this customer, it was just a water mess and nothing else had further damage. SERVPRO of Southwest Portland is ready to help any size of a water, fire, mold and biohazard loss or damage. We are a twenty-four-hour emergency service company so we can have a team out any time day or night!

Damaged Hot Water Heater Lead to Mold

1/2/2020 (Permalink)

Drying out water damage in an apartment unit

This customer had a damaged hot water heater when we got the initial call. Upon testing the surrounding areas we got positive readings for mold so began remediation and drying. The areas that were affected with mold needed to be demolished and debris needed to be removed, these areas included the walls and carpet near the hot water heater. We were able to cut away exposed walls along the baseboards and then set up containment to dry out the water in the structure. We had equipment at the site for two days then the customer was able to move forward with their reconstruction of the drywall and the underlayment in the unit by the third day. The affected areas that were left were restored to preloss condition. 

5 Apartment Units Affected by Water Damage

1/2/2020 (Permalink)

Water damage in hallway of one apartment unit

This was a large water loss due to backed-up sewage drainage for the bathrooms in this apartment complex. Due to the size of the loss, 5 units had category 3 water damage and had to have demo work done and debris gathered from the units. Anything that came into contact with the water needed to be disposed of including kitchen cabinets, decor, carpets, walls, and much more due to the water being contaminated. This is a picture of the water damage that came out of the bathroom into the hallway in one of the units affected by the sewage back up. Our crew went in with full protective gear on and was able to clear out all the mess and everything that was damaged by the contaminated water. 

Mold Damage from HVAC Pump Failure

1/2/2020 (Permalink)

Carpet removed from mold damage.

This customer had water damage in their basement and the cause of the loss came from the condensation removal pump on their AC unit and the water had soaked into the walls and carpets below. Upon inspection of the water damage, the surrounding areas tested positive for mold. We started with baseboard removal to assess the amount of mold in the area and then continued with carpet removal and drywall removal. Our crew placed air movers around the basement to dry out the water. The mold damage was not visible but the mold and mold odor still needed to be removed. From the looks of the water damage, it may have been slowly leaking for quite a while before the signs were obvious. Please call us 503-777-9739.

Mold Damage in Ceiling

1/2/2020 (Permalink)

Mold damage after reconstruction

This customer had mold damage due to a water leak on their terrace near the upstairs bedroom. The water leak started out slow and then progressively grew worse. The water damaged some of their carpets and also their ceiling. Another company started the reconstruction while we were able to help clear out the mold spores with an air scrubber in a containment. The amount of mold damage took up about ten feet by five feet mostly in the ceiling. We were able to get into the house and out within two days to do mold remediation so the customer could continue with fixing the hole in the roof. SERVPRO of Southwest Portland is here to help twenty-four hours a day and seven days a week. Please give us a call for any fire, water, mold, or biohazard damage at 503-777-9739

Wind whips tree onto home.

10/1/2019 (Permalink)

Storm damage as the tree is blown over at home.

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the cleanup and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry-approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore the property and its contents to preloss conditions helping you survive in a disaster situation.  SERVPRO of Southwest Portland "can manage the damage" and strongly believes in the 3E's (Experience, Expertise, and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Any questions please give us a call at 503.777.9739.

Flooded office building

10/1/2019 (Permalink)

Water main break flooded office building

Founded in 1967, SERVPRO is a leader of water, fire, mold and other specialty cleanup and restoration services.  SERVPRO's Professionals have responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon to those suffered by individual businesses and homes.  SERVPRO professionals have established relationships with major insurance companies and commercial clients nationwide.  SERVPRO of Southwest Portland "can manage the damage" and get your business back.  We are proud to serve Multnomah County and other areas of the Portland Metro. SERVPRO professionals are trained and have been background checked. Your place of business could not be in better hands than those of SERVPRO of Southwest Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Fire Fire Everywhere

10/1/2019 (Permalink)

The fire consumed most of the warehouse

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States.  However, when you suffer a fire, only one fire matters to you.  Personal belongings are a treasure of life and a reflection of hard work and achievements.  Photographs, books, and other personal items have a value that cannot be put into words.  A SERVPRO Professional can help restore your belongings.

Emergency Fire Damage Tips:

• Limit movements to prevent further damage
• Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Southwest Portland
• Don't attempt to shampoo carpet or upholstered furniture without first contacting SERVPRO of Southwest Portland

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro.  Any questions please give us a call at 503.777.9739.

Retirement Home Fire

10/1/2019 (Permalink)

Large commercial fire & water loss due to a malfunctioning sprinkler system. Three floors were flooded. SERVPRO of Southwest Portland was able to be on side within the hour, placing equipment. The businesses were dry within 3-5 days. 

The tenants of this retirement home did not have to be displaced and we were able to a minimum amount of reconstruction to the walls and flooring. The management was very pleased with the results and we were able to do an Emergency Ready Profile with them 

Do: 

Shut off the source o9f water if possible or contact a qualified party to stop the water source.

Turn off the circuit breakers for wet areas of the building when acce3ss to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing tabletop and lamps. 

The unexpected can happen at any time.

9/19/2019 (Permalink)

House fire.

One of our clients were in the process of moving their belongings into an apartment when they had to evacuate the apartment due to flames coming from a neighboring house. The smoke and soot from the house fire was however left on the belonging of the customer. SERVPRO of Southwest Portland removed the belongings to be cleaning and stored until the customer has found a new home then we will bring the belongings to their new home. Farmers Insurance agent has used SERVPRO of Southwest for many of their damages and calls us whenever they have a customer. Linda the agent has told me many times that we are the only company she will refer her clients to. Please call SERVPRO of Southwest Portland for all your fire, water and mold cleanups. 

Parklane Mattress

9/15/2019 (Permalink)

Parklane Mattress building

The water heater in a local Parklane Mattress store broke and leaked water throughout the store. SERVPRO of Southwest Portland was able to send their crews to mitigate the water and stop further damage to the store. Other than placing equipment such as air movers , dehu's and air scrubbers we only needed to pull the water from the floor. When I met with the manager of the store he told me that SERVPRO had certainly come to the rescue in a timely manner and had saved the Parklane Mattress store thousands of dollars that they would have had to spend if we had not been so prompt and ready to take action. If your business experiences a fire or water loss please call 503-777-9739.  

School Computer Lab

9/9/2019 (Permalink)

Computer Lab damaged by water.

SERVPRO of Southwest Portland was on the job over the weekend when a rainstorm flooded a school and affected a school computer lab we were there within an hour of the call and had all hands on deck to place equipment and start drying the computer lab no computers were lost during the water damage. 

One of the outside drains of the school became clogged and there was two inches of standing water in five of the classrooms. 

The wonderful team at SERVPRO brought air movers and dehu's as well as air scrubbers and placed them at the appropriate places to dry the school as soon as possible with the least amount of downtime for the students. 

Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. 

Tornadoes

9/9/2019 (Permalink)

SERVPRO helping the communities

Our thoughts and prayers are with the victims and families of these disasters; struggling to piece their lives back together after the tragic events that are happening due to Hurricane Dorian Since 1967, SERVPRO has been a leader in helping people and businesses recover from disasters. Our professional services network of nearly 1,700 Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar events like Hurricane Katrina.  SERVPRO is proud to help communities pick up the pieces by providing a service that allows customers to return to their homes and businesses as quickly as possible, especially in the face of natural disasters like this.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739.

Terwilliger Plaza

9/9/2019 (Permalink)

SERVPRO trucks

Terwilliger Plaza has trusted SERVPRO of Southwest Portland to meet the needs of their residents when they have a fire and water damages. A fire set off the water sprinklers at Terwilliger Plaza and flooded three floors of the building. SERVPRO of Southwest Portland was able to bring in their crews and start mitigating the damages within an hour of being called out. Other than having to remove some of the carpet and a small bit of the drywall we were able to save the building and not have to move the residents out. 

The management of Terwilliger Plaza is great to work with and we are creating an Emergency Ready Plan for them that will show all of the shutoffs for water, gas and electric and will give all of the local emergency numbers. 

Water Damage a Bowling Alley

9/9/2019 (Permalink)

Bowling Alley

Due to a mechanical malfunction in the mechancial room of a bowling alley four thousand square feet of a bowling alley were damaged by water. SERVPRO of Southwest Portland was called out late on a Sunday evening to go out and start mitigating the water damage. SERVPRO of Southwest Portland was able to save the floors of the bowling alley. The dining room and storage room were also affected by the water damage. 

The managers of the bowling alley were very pleased with the quick response and amazed at the speed in which were able to start drying out the bowling alley and getting it ready to have customers be able to start bowling again. 

Please call SERVPRO of Southwest Portland for all your fire water and bio-hazard needs. 

Storm Team

9/9/2019 (Permalink)

Storm Team and equipment.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

• The Hospitality Industry
• Property Managers
• Universities
• Municipalities
• The Pentagon

 Call SERVPRO of Southwest Portland for all your fire, water, mold and bio-hazard cleanups. 

Should a storm or major event strike, call 503-777-9739

T-Mobile

9/9/2019 (Permalink)

T-Mobile water damage.

A water pipe broke at the T-Mobile location in Clackamas flooding the store. SERVPRO of Southwest Portland came to the rescue and pulled the water from the location. The T-Mobile store was happy we were able to take care of the store even when it happened over the weekend. SERVPRO of Southwest Portland services major account customers across the country. SERVPRO are a seven day a week company three-hundred and sixty-five days a year. You can find our green trucks and cars on the seen 24 hours of the day. Each SERVPRO is individually owned and operated across the country. We are now part of Blackstone an International company so you will be seeing SERVPRO expand to other countries. Please call us at 503-777-9739. 

The right equipment for the job.

3/22/2019 (Permalink)

Mold controlled by SERVPRO

This customer suffered a mold damage in their finished basement caused by overflowing toilet. The customer was away for summer and discovered the damage when they returned from an extended vacation.

Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO has trained technicians that were able to test and remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

Please call us at 503-777-9739

5 Story office water damage.

3/22/2019 (Permalink)

Equipment on the job.

SERVPRO of Southwest Portland responded to a five-story office complex water damage with all five floors being affected. The job came in a 3 in the afternoon and the crew we on the job by four and worked through the night and on the weekend to contain and mitigate the water damage. 

The carpet was dried in place and trim was removed to allow for cavity drying systems to be placed. Only two small places were flood cut to allow for drying and that was done to allow one of the tenants to be up and running sooner. 

The building management, insurance agent and adjuster were very happy with the quick response and lack of demo that was needed on the job. 

SERVPRO of Southwest Portland is on the job 24 hours a day seven days as week. 

PPE Personal Protection Equipment

3/22/2019 (Permalink)

Dillion in PPE

A lovely couple had there home damaged by a water pipe break under the house that filled the crawlspace with water and also damaged the underlying flooring and some of the wood flooring, SERVPRO of Southwest Portland was able to dry most of the hardwood floor with a floor drying system. 

The carpet pad was removed as well where needed to allow for drying. Trim was also removed to be able to place cavity drying systems.

Our crew needed PPE to go down in the crawlspace to remove the wet insulation and ducting. The safety of our employees is always at the top of mind with SERVPRO of Southwest Portland. 

SERVPRO of Southwest Portland has training on a weekly bases on Safety and use of PPE.

CE Classes

3/22/2019 (Permalink)

Law & Ethics CE Class

SERVPRO of Southwest Portland provides CE Classes for Insurance Agents, Adjusters and Property managers free of charge every year.

The classes cover subjects such as Mold remediation, Fire Damage remediation, Water damage remediation, Bio-hazard, Law, and Ethics. 

Our teachers are certified in the subjects that they teach and credit is given to the Insurance agents, Adjusters and Property managers at the state level both in Oregon and Washington. 

The class being taught here at our location is Law & Ethics were also provide some onsite CE Class for Insurance Companies and Property Managers. 

We have been told that the classes are much more enjoyable live verus doing them on line and the Insurance Agents and Property managers enjoy the interaction with SERVPRO of Southwest Portland. 

We will have a LAW & Ethics class at our office on May 7th. Please email me at dsahm@SERVPROsouthwestportland.com to hold your spot we do require a refundable deposit of $25.00 to hold your spot, it is returned when you attend the class. 

SERVPRO of Southwest Portland a great place to work

3/22/2019 (Permalink)

Barbecue

SERVPRO of Portland is a great place to work. We work hard but also enjoy a summer barbecue and are looking forward to a Spring team building event and a Winter holiday get together to bond with a trip to cut down a tree, go on a hayride, meet Santa Claus and drink hot chocolate. 

All of the team supports the efforts of each other from our office staff coordination the right amount of manpower and equipment to the job, and everyone pitching in to get the equipment on site and be on the job in a timely manner.

If you are looking for a great place to work please send your resume to office@SERVPROsouthwestportland.com. We are hiring for production techs and crew chiefs.

SERVPRO saves the day sewer break

3/12/2019 (Permalink)

SERVPRO of Southwest Portland saves the day.

This home had a sewer line fail so they called in SERVPRO of Southwest Portland to clean up the mess and the damages.  We had to remove part of the wall to get to the mold that accumulated and the category 3 contaminated water damage that was inside the wall cavity.  Our advanced technology equipment gives us the knowledge to remove the contaminated area, get to the source of the problem and get it cleaned up so the home can get back to normal as soon as possible.  Nobody likes it when their home is out of sorts and we get that.  That is why you should call us as soon as you have a problem, so we can make it "Like it never even happened."

Please call us a 503-777-9739 24 hours a day 7 days a week.

CAT 3 Water Damage

1/18/2019 (Permalink)

CAT3 Water Damage

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened."

DO:

• Avoid all contact with sewage and items contaminated from sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON’T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can occur because items that aren't meant to be flushed get flushed and stuck.  

SW SERVPRO is the best

1/18/2019 (Permalink)

Water Damage

DO:

Shut off the source of water if possible or contact a qualified party to stop the water source.

Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing lamps and tabletop items.

Remove and prop up wet upholstery cushions for even drying.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

Use wooden clothespins to keep furniture skirting off damp floors.

Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

Hang furs and leather goods to dry separately at room temperature.

DON'T:

Enter rooms with standing water where electrical shock hazards may exist.

Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Leave books, newspapers, magazines or other colored rugs on wet carpets or floors to cause staining.

Leave Oriental rugs or other colored rugs on wet wall to wall carpets to cause staining.

Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

Turn on wet ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

How Do I Handle a Fire Damage

1/18/2019 (Permalink)

Fire Damage

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Cupboards Covered in Soot?

1/18/2019 (Permalink)

Kitchen Fire

We are starting off our Blog with the Dos and Don’ts to help reduce damage and increase the chances of a successful restoration.

Fire & Smoke Damage

 Dos

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

Don’ts

• Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
• Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
• Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service. 

Demo Of Ceiling

1/18/2019 (Permalink)

Ceiling Demo

When you see what looks like a little water on your ceiling, it most likely is a lot larger than you realize.  That is when you call SERVPRO of Southwest Portland to take a look.  We can tell you if it is worth turning in to your insurance company or maybe you should think about paying out of pocket to save your policy from negative marks on it.  This home had an ice dam that got into the attic area, by the time the owners found it the water had spread causing more damage than they had first realized.

Call us twenty-four hours , seven days a week and our crew will be out there to assess the damage and start the repair to return the home to preloss condition. 

Quicker Action Could Save Money

1/18/2019 (Permalink)

Quick Action Could Have Saved Them Money

This customer suffered a mold damage in their finished basement caused by overflowing toilet. The customer was away for summer and discovered the damage when they returned from an extended vacation.

Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO has trained technicians that were able to test and remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

Please call us at 503-777-9739

Living Room Under Water

1/18/2019 (Permalink)

Livingroom under water

When the storm season hits, we are there 24 hours a day and 7 days a week.  SERVPRO has been in business for over 50 years in the clean up and the restoration industry and we have the 3E's (Experience, Expertise and Equipment) for any job.  At SERVPRO of Southwest Portland "We can manage the Damage" and is proud to serve Multnomah County and other areas of Portland. The customer was overjoyed at the speed in which we were able to come to the rescue and when the work was completed and SERVPRO was able to turn their home back to them in a condition that was "Like it never even happened." Please call our office with any questions or concerns. Call us at 503.777.9739

Commercial Fire Loss

1/18/2019 (Permalink)

Commercial Fire Loss

How SERVPRO Professionals can make it "Like it never even happened."  Pretesting helps SERVPRO Professionals determine what type of fire has taken place.  Knowing the types of smoke and their behavior patterns are vital to proper restoration.  Accurate inventory helps keep costs low and reduces job completion time.  We can provide an itemized, area-by-area loss inventory. We pack out your household items and clean and store them at our location until we can return them to your fresh clean home.  "We can manage the damage."  SERVPRO is Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro. Please check out our five star reviews on Google, Facebook and Yelp. If you have any questions please call us at 503.777.9730. 

Commercial Water Loss

1/18/2019 (Permalink)

Commercial Water Loss

Founded in 1967, SERVPRO is a leader of water, fire, mold and other specialty cleanup and restoration services.  SERVPRO's Professionals have responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes.  SERVPRO Professionals have established relationships with major insurance companies and commercial clients nationwide.  SERVPRO of Southwest Portland "can manage the damage" and get your business back.  We are proud to serve Multnomah County and other areas of the Portland Metro. SERVPRO professional are trained and have been background checked. Your place of business could not be in better hands than those of SERVPRO of Southwest Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Windy Day Storm Damage

1/18/2019 (Permalink)

Tree Falls On House

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the clean up and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore the property and its contents to pre loss conditions helping you survive in a disaster situation.  SERVPRO of Southwest Portland "can manage the damage" and strongly believes in the 3E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Any questions please give us a call at 503.777.9739.

OUCH!

1/18/2019 (Permalink)

Ouch

Here in Portland, OR we have had an unusual number of winter storms this year, many with high winds and many with unprecedented snow.  This home was the victim of high winds, a tree was thrown into the house breaking windows and damaging the siding, roof and gutters.  Good thing they called SERVPRO of SW Portland to do the clean up!  

We were able to respond within the same day due to the nature of the damage.  The inside of the home was cleaned up, side of the home was covered with a tarp as well as the roof.  This very happy customer can now have the home repaired leaving little or no down time.

Call SERVPRO of SW Portland for any damages you might have and we will respond to your damage as soon as we can!

We Can Clean Most Anything

1/18/2019 (Permalink)

Water in the basement

A few months ago SERVPRO of SW Portland got a call from a customer that had a water leak in their basement.  When we got there they didn't know how long the leak had been going or where it came from.  After clearing out a path to get around the basement, we found the source was a water heater that failed.  The entire basement was damaged, bedroom carpet, walls and most of the contents in it.  We started removing damaged items, which was hampered because of the intense amount of hoarding.  Many of the homeowner's items had to be thrown out due to damage or mold, causing a large loss of personal property to the owner. SERVPRO of SW Portland boxed up over 400 boxes of belongings so the basement could be dried out and restored.  When the basement was finished all of her belongings were taken back, all in boxes and labeled so she can find things she might be looking for. 

Please call us at 503-777-9739

Green Machine to the Rescue

1/18/2019 (Permalink)

The Green Machine to the Rescue

This auto repair shop here in Portland, OR was the victim of an overnight fire.  With all of the oil, gas, oil filled rags, vehicles and fluids this type of business is very susceptible to fire.  This one happened to be started by an old, faulty electrical panel.

After the fire was out, the owner knew they could depend on SERVPRO of SW Portland to get them back up and running.  As you can imagine, the amount of items that were damaged was very large but not all of it was thrown away.  Many items were taken to our warehouse and cleaned up with our wide range of specific cleaning supplies.  When they were taken back to the shop the owner was thrilled that they didn't have to be thrown out.

SERVPRO Cleans

1/18/2019 (Permalink)

Livingroom Cleanup

There are times a homeowner or business owner is forced to use a fire extinguisher.  When it comes time for the clean up you should call in the professionals at SERVPRO of SW Portland to handle the job.  The dry chemical will get all over the place and it can be hard to clean up and to take on personally, we are trained in environmental safety and will make sure the job is complete.  This job took one Air Scrubber and 3 HEPA Vacuums to clear the air, as well as the floor, shelves and furniture.  The room that would have taken days to clean and sanitize took less than 4 hours. Please call SERVPRO of Southwest Portland for all your Fire, Water, Mold and Bio-hazard cleanups.

Stud Mold

1/18/2019 (Permalink)

Stud Mold

When you have any type of water damage whether in your home or business, it is best to call in the professionals here at SERVPRO of SW Portland to handle the problem.  Water damage can come from storm damage, broken pipe, leaky faucet, faulty appliances, there are many sources water can come from.  Mold hides in various places that, if not dried out properly, can actually accelerate the mold  growth process.  We have the knowledge, tools and machines that dry out your water damage quickly and efficiently, killing the mold spores so they do not continue to grow.  Not only does this eliminate the mold problem, treating it expeditiously cuts down on the damage mold can do to your home as well as potential health effects.  

Spring Cleaning

1/18/2019 (Permalink)

Spring Cleaning

Now that the holiday season is over and the tree is down  it is time to think about your home.    We offer Air Duct and HVAC Cleaning, we can inspect your system and duct work.  We will restore your system to peak energy efficiency and eliminate offensive odors while improving your air quality.

We also do Carpet Cleaning and Hard Floor Care to remove trapped soils from the deepest carpet pile.  You will be amazed with our work.

Stain Removal is another one of our home cleaning services that we offer.  Using IICRC standards for carpet as a guide, we will show you which cleaning option is best for your individual carpet or upholstery need.  Your home will look better than before in no time!

Please call us at 503-777-9739. 

SERVPRO Bio-Hazard Team

1/18/2019 (Permalink)

Blood

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazards can contribute to unhealthy and even dangerous environments.

Here are some quick Do’s and Don’ts if you encounter a situation where you might be exposed to a biohazard or trauma situation:

Do:

• Stay out of affected areas.

• Call emergency service personnel if the situation is life-threatening.

• Treat all bodily fluids as if they are contaminated.

Don’t:

• Attempt cleanup of any kind.

• Touch or handle items that might be contaminated with bodily fluids.

Your local SERVPRO Franchise Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations don't risk your health and the health of others cleaning it up incorrectly.

Sewer in the Shower

1/18/2019 (Permalink)

Sewer in the Shower

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".

DO

• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON'T

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC if there is possibility of spreading contaminated air.
• Use low CFM household fans to dry the structure and spread contaminates.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can come at any time due to unforeseen circumstances. Call on us to decontaminate and dry on what needs to be saved.

Crash

1/18/2019 (Permalink)

Hole in the Wall Gang

When the unfortunate instance of vandalisim takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".  

DO

• Hose or wash egg damage from building exterior as soon as possible.
• Vacuum glass particles from carpets and upholstery.
• Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

Don't

• Attempt to remove ink, paint or cosmetic stains. 
• Operate damaged lamps or appliances
• Discard furniture wood chips, broken pieces from porcelain, furniture or art objects

Vehicle collisions with businesses can come unexpected. Trust that we can respond quickly to get business rolling on and the place cleaned up.

Tree in the house

1/18/2019 (Permalink)

Tree in the House

A high wind storm caused a large Cedar to crash through the roof on this house while the owner was inside. SERVPRO of Southwest Portland was called in to clean up the mess.  The roof is now tarped for water resistance, the ceiling was dropped in order for the structural engineer to give full assessment, hardwood floors are dried out from the rain damage and the home is now ready for the contractors to fix Quickly. Owners belongings are boxed up and HEPA Vacuumed of all the glass debris, furniture is covered and in storage until they can return home.  Being at the site immediately upon notice is key to any emergency to alleviate further damage to the property and contents as well as asses safety of the affected areas.

Please call us at 503-777-9739. 

Overflowing toliet

1/8/2019 (Permalink)

Overflow toilet causes major mold damage.

This customer suffered a mold damage in their finished basement caused by overflowing toilet. The customer was away for summer and discovered the damage when they returned from an extended vacation.

Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO has trained technicians that were able to test and remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

Please call us at 503-777-9739

Wind & Rain What a Pain!

1/8/2019 (Permalink)

Roof leaked

When you see what looks like a little water on your ceiling, it most likely is a lot larger than you realize.  That is when you call SERVPRO of Southwest Portland to take a look.  We can tell you if it is worth turning in to your insurance company or maybe you should think about paying out of pocket to save your policy from negative marks on it.  This home had an ice dam that got into the attic area, by the time the owners found it the water had spread causing more damage than they had first realized.

Call us twenty-four hours , seven days a week and our crew will be out there to assess the damage and start the repair to return the home to preloss condition. 

Kitchen Smoke Damage

1/8/2019 (Permalink)

Kitchen fire with smoke damage.

We are starting off our Blog with the Dos and Don’ts to help reduce damage and increase the chances of a successful restoration.

Fire & Smoke Damage

 Dos

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

Don’ts

• Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
• Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
• Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.

What to do and not do in a fire.

1/8/2019 (Permalink)

Fire Damaged Kitchen

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

The do's and don't of a water damage

1/8/2019 (Permalink)

Water Damaged Bedroom

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Hotel Bathroom

1/8/2019 (Permalink)

Hotel Bathroom

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened."

DO:

• Avoid all contact with sewage and items contaminated from sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON’T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can occur because items that aren't meant to be flushed get flushed and stuck.  

The do's and don't of a Bio-hazard splill.

1/8/2019 (Permalink)

Biohazard

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazards can contribute to unhealthy and even dangerous environments.

Here are some quick Do’s and Don’ts if you encounter a situation where you might be exposed to a biohazard or trauma situation:

Do:

• Stay out of affected areas.

• Call emergency service personnel if the situation is life-threatening.

• Treat all bodily fluids as if they are contaminated.

Don’t:

• Attempt cleanup of any kind.

• Touch or handle items that might be contaminated with bodily fluids.

Your local SERVPRO Franchise Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations don't risk your health and the health of others cleaning it up incorrectly.

Make SERVPRO of Southwest Portland Your First Call

1/8/2019 (Permalink)

Sewer Backup

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".

DO

• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON'T

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC if there is possibility of spreading contaminated air.
• Use low CFM household fans to dry the structure and spread contaminates.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can come at any time due to unforeseen circumstances. Call on us to decontaminate and dry on what needs to be saved.

Do's and Dont's of Vandalism

1/8/2019 (Permalink)

When the unfortunate instance of vandalism takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the cleanup. SERVPRO of Southwest Portland helping to make it "Like it never even happened".  

DO

• Hose or wash egg damage from building exterior as soon as possible.
• Vacuum glass particles from carpets and upholstery.
• Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

Don't

• Attempt to remove ink, paint or cosmetic stains. 
• Operate damaged lamps or appliances
• Discard furniture wood chips, broken pieces from porcelain, furniture or art objects

Vehicle collisions with businesses can come unexpected. Trust that we can respond quickly to get business rolling on and the place cleaned up.

Windy day

1/8/2019 (Permalink)

Windy Day

It begins again! The wind and rain! Here in Portland, OR we have had an unusual number of winter storms this year, many with high winds and many with unprecedented snow.  This home was the victim of high winds, a tree was thrown into the house breaking windows and damaging the siding, roof and gutters.  Good thing they called SERVPRO of SW Portland to do the clean up!  

We were able to respond within the same day due to the nature of the damage.  The inside of the home was cleaned up, side of the home was covered with a tarp as well as the roof.  This very happy customer can now have the home repaired leaving little or no downtime.

Call SERVPRO of SW Portland for any damages you might have and we will respond to your damage as soon as we can!

Carpet Cleaning

1/8/2019 (Permalink)

Carpets need cleaning?

Now that the holiday season is over and the tree is down  it is time to think about your home.    We offer Air Duct and HVAC Cleaning, we can inspect your system and duct work.  We will restore your system to peak energy efficiency and eliminate offensive odors while improving your air quality.

We also do Carpet Cleaning and Hard Floor Care to remove trapped soils from the deepest carpet pile.  You will be amazed with our work.

Stain Removal is another one of our home cleaning services that we offer.  Using IICRC standards for carpet as a guide, we will show you which cleaning option is best for your individual carpet or upholstery need.  Your home will look better than before in no time!

Please call us at 503-777-9739. 

Mold Oh No!

1/8/2019 (Permalink)

Mold Oh No!

When you have any type of water damage whether in your home or business, it is best to call in the professionals here at SERVPRO of SW Portland to handle the problem.  Water damage can come from storm damage, broken pipe, leaky faucet, faulty appliances, there are many sources water can come from.  Mold hides in various places that, if not dried out properly, can actually accelerate the mold growth process.  We have the knowledge, tools and machines that dry out your water damage quickly and efficiently, killing the mold spores so they do not continue to grow.  Not only does this eliminate the mold problem, treating it expeditiously cuts down on the damage mold can do to your home as well as potential health effects.  

Fire Cleanup

1/8/2019 (Permalink)

Fire Damage

There are times a homeowner or business owner is forced to use a fire extinguisher.  When it comes time for the clean up you should call in the professionals at SERVPRO of SW Portland to handle the job.  The dry chemical will get all over the place and it can be hard to clean up and to take on personally, we are trained in environmental safety and will make sure the job is complete.  This job took one Air Scrubber and 3 HEPA Vacuums to clear the air, as well as the floor, shelves and furniture.  The room that would have taken days to clean and sanitize took less than 4 hours. 

Please call us at 503-777-9739.

Please call us twenty-four hours a day seven days a week 

Commercial Fire Damage

1/8/2019 (Permalink)

Fire Damage

This auto repair shop here in Portland, OR was the victim of an overnight fire.  With all of the oil, gas, oil filled rags, vehicles and fluids this type of business is very susceptible to fire.  This one happened to be started by an old, faulty electrical panel.

After the fire was out, the owner knew they could depend on SERVPRO of SW Portland to get them back up and running.  As you can imagine, the amount of items that were damaged was very large but not all of it was thrown away.  Many items were taken to our warehouse and cleaned up with our wide range of specific cleaning supplies.  When they were taken back to the shop the owner was thrilled that they didn't have to be thrown out.

Pack-In Pack Out

1/8/2019 (Permalink)

SERVPRO of Southwest Portland Saves the Day

A few months ago SERVPRO of SW Portland got a call from a customer that had a water leak in their basement.  When we got there they didn't know how long the leak had been going or where it came from.  After clearing out a path to get around the basement, we found the source was a water heater that failed.  The entire basement was damaged, bedroom carpet, walls and most of the contents in it.  We started removing damaged items, which was hampered because of the intense amount of hoarding.  Many of the homeowner's items had to be thrown out due to damage or mold, causing a large loss of personal property to the owner. SERVPRO of SW Portland boxed up over 400 boxes of belongings so the basement could be dried out and restored.  When the basement was finished all of her belongings were taken back, all in boxes and labeled so she can find things she might be looking for. 

Please call us at 503-777-9739

Stormy Weather

1/8/2019 (Permalink)

Wind one . House None.

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the clean up and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore the property and its contents to pre loss conditions helping you survive in a disaster situation.  SERVPRO of Southwest Portland "can manage the damage" and strongly believes in the 3E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Any questions please give us a call at 503.777.9739.

Water Water Everywhere!

1/8/2019 (Permalink)

Flooded home.

When the storm season hits, we are there 24 hours a day and 7 days a week.  SERVPRO has been in business for over 50 years in the clean up and the restoration industry and we have the 3E's (Experience, Expertise and Equipment) for any job.  At SERVPRO of Southwest Portland "We can manage the Damage" and is proud to serve Multnomah County and other areas of Portland. The customer was overjoyed at the speed in which we were able to come to the rescue and when the work was completed and SERVPRO was able to turn their home back to them in a condition that was "Like it never even happened." Please call our office with any questions or concerns. Call us at 503.777.9739.

Mold in Your Bathroom

1/7/2019 (Permalink)

Mold in the draws.

Mold can grow places that we don't even think about if the area is even remotely damp.  Bathrooms and kitchens are the biggest offenders since they have so many nooks and crannies that might get missed in routine cleaning.  SERVPRO of Southwest Portland can get rid of the mold in any place it might decide to grow.  You should leave the clean-up to the professionals so it doesn't get any worse!

Mold is more likely to spread when an environment has been the subject for moisture for a long period of time. If your property has sustained a recent water damage it is vital to remove excess water and dry the structure promptly.

If excessive mold growth is present additional assistance may be required.

Mold under the sink

1/7/2019 (Permalink)

Mold Growing Under the Sink

Under your kitchen sink could be one of the dirtiest places in your house. Keeping moisture away as well as cleaning products upright and in a safe place goes a long way!  Keep mold, mildew, dampness away by keeping things neat and orderly.

Water intrusions can result from storm damage , plumbing or equipment failures, long standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments . If the humidity and moisture levels in a water damaged environment is not promptly returned to normal mold spore may go and multiple causing health issues.

SERVPRO professionals work to control and remove mold contaminants while protecting the health and safety of building occupants

Commercial Job at Eye Clinic

1/7/2019 (Permalink)

Commercial Job Eye Clinic

A water dispenser faulty switch broke,  inside eye clinic flooding the entire office it had ran for two days during the weekend. SERVPRO was able to extract the water and set the office back to normal in just five days.

The Eye Clinic was very happy with quick response from our SERVPRO team. Our highly trained staff was on the job in less than an hour after being called. 

SERVPRO corrected the water leak and removed the standing water. We use humidifiers and replace west or visibly moldy insulation materials. 

The SERVPRO difference is we reduce potential for mold growth , remediate bacteria, fungi and mold and eliminate offensive odors. We also give written inspections and estimates. 

Please call us at 503-777-9739 twenty-four hours a day seven days a week. 

Roof Mold Under Eves

1/7/2019 (Permalink)

Roof Mold

Pictured here is the underside of a roof. There had been a leak and the mold took over. After remediating the mold, SERVPRO was able to apply a antimicrobial coating to help prevent future mold growth in that area. We always strive to make every situation, "Like it never even happened."

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

If there is a ongoing moisture problem in the building, it is important to be alert for , the presence of visible mold, strong musty odors which may indicate mold is present, any evidence of past moisture problems that might have caused undetected mold growth and excessive humidity. 

Bathroom Mold in Wall Cavity

1/7/2019 (Permalink)

Ick Mold in Wall Cavity

Water leakage caused the dormant mold spores to develop into large mold colonies along this wall. We demolished the lower two feet of the drywall after we sealed this part of the house to prevent the cross contamination of mold spores, fungi particles, and dust.

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Even through some forms of mold can add value to our lives , other forms can be harmful. Excessive amounts of mold, different types of mold exposure may present health concerns for some people.  After a day, we verified that the exposed area was back to normal moisture levels, so we then buttoned up the drywall and left the challenge of taping, finishing, and painting the wall to the homeowner as per his request.

Commercial Loss

10/4/2018 (Permalink)

High Rise Rehab.

How SERVPRO Professionals can make it "Like it never even happened."  Pretesting helps SERVPRO Professionals determine what type of fire has taken place.  Knowing the types of smoke and their behavior patterns are vital to proper restoration.  Accurate inventory helps keep costs low and reduces job completion time.  We can provide an itemized, area-by-area loss inventory. We pack out your household items and clean and store them at our location until we can return them to your fresh clean home.  "We can manage the damage."  SERVPRO is Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro. Please check out our five star reviews on Google, Facebook and Yelp. If you have any questions please call us at 503.777.9730. 

SERVPRO to the Rescue

9/4/2018 (Permalink)

Benson Hotel

Faster to Any Disaster.  Emergency mitigation means that under normal circumstances, a SERVPRO Professional is on-site within four hours to begin drying your building and restorable contents. Remember the faster the water is removed, the less chance of serious damage to your facility.  Each SERVPRO of Southwest Portland Professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your home or building is quickly and thoroughly dried, which helps prevent secondary water damages.  SERVPRO of Southwest Portland strongly believes in the 3 E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week.

Fire Storms

9/4/2018 (Permalink)

SERVPRO to the Rescue

Our thoughts and prayers are with the victims and families of these disasters; struggling to piece their lives back together.  Since 1967, SERVPRO has been a leader in helping people and businesses recover from disasters. Our professional services network of nearly 1,700 Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar events like Hurricane Katrina.  SERVPRO is proud to help communities pick up the pieces by providing a service that allows customers to return to their homes and businesses as quickly as possible, especially in the face of natural disasters like this.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739. SERVPRO of Southwest Portland is your 24/7/365 team.

Basement Flood

9/4/2018 (Permalink)

Basement Flood

There is no such thing as a small disaster.  Especially when the water you don't see contains bacteria - or causes mold, rot and other unseen damage.  Water damage can affect the value of your property.  So before you get out the mop bucket and box fan to try to clean it up yourself, consider how this will affect your property and your safety.  Do not enter rooms with standing water where electrical shock hazards may exist.  Your SERVPRO Professional understands how disruptive unseen water damage can be for your home or business.  For this reason, a SERVPRO Professional under normal circumstances will have a trained, uniformed Professional on-site within four hours to begin emergency mitigation services.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739.

Smoke gets in your eyes.

9/4/2018 (Permalink)

Smoke gets in your eyes

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO Professionals can help prevent fire damage from creating long-term problems.  We at SERVPRO of Southwest Portland can provide a timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to pre loss condition when possible. "Like it never even happened."  We at SERVPRO of Southwest Portland believe in the 3E's (Experience, Expertise and Equipment) and are proud to serve Multnomah County and other areas of Portland Metro.   Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Motor Home

8/9/2018 (Permalink)

Motor Home Fire

Camper caught on fire and cause damage to the side of the house and smoke to one room of the house. SERVPRO of Southwest Portland was on the job within an hour , assuring the customer we would take care of their needs and make it."Like it never even happened."

The first 48 hours after a fire damage can make the difference between restoring, versus replacing your property and personal belongings. SERVPRO 1-4-8 Service Response Guidelines can help prevent fire damage from creating long-term problems. SERVPRO Professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible. 

Fire on the Barbie

8/8/2018 (Permalink)

Fire caused by Grilling

Summer is the peak season for grill fires and since outdoor grilling is one of the most popular ways to cook food, here are some simple tips to be on your way to safe grilling.

1) Propane and charcoal BBQ grills should only be used outdoors.

2) The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.

3) Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

4) Never leave your grill unattended.

5) Always make sure your gas grill lid is open before lighting it

6) When you are finished grilling on a charcoal grill, let the coals completely cool before disposing in a metal container.

7) Always keep a Dry Chemical Fire Extinguisher handy.

SERVPRO of Southwest Portland is proudly serving Multnomah County.  Any questions or grilling recipes please call us at 503-777-9739.

Server

8/8/2018 (Permalink)

Disaster can come in all shapes and sizes.  Mistakes happen and when they do you can trust SERVPRO of SW Portland to save the day.  A concrete contractor accidently drilled through the ceiling of a this server room releasing water and dust that caused thousands of dollars worth of damage.  The cleanup saved millions of dollars worth of damage to the equipment and data and the day was saved!

Post Mitigation of the server room shows Air Scrubbers and Portable AC unit to counter heat given off from cleaning practices and equipment usage.

SERVPRO of Southwest Portland was there to make it "Like it never even happened."

Please call us at 503-777-9739 twenty-four hours a day seven days a week for all your needs. 

Men in White

8/8/2018 (Permalink)

Men in White

This home had a sewer line fail so they called in SERVPRO of Southwest Portland to clean up the mess and the damages.  We had to remove part of the wall to get to the mold that accumulated and the category 3 contaminated water damage that was inside the wall cavity.  Our advanced technology equipment gives us the knowledge to remove the contaminated area, get to the source of the problem and get it cleaned up so the home can get back to normal as soon as possible.  Nobody likes it when their home is out of sorts and we get that.  That is why you should call us as soon as you have a problem, so we can make it "Like it never even happened."

Please call us a 503-777-9739 24 hours a day 7 days a week.

Mold is not our friend

8/1/2018 (Permalink)

AC water leak which caused mold in the flooring of the basement. 

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage , plumbing or equipment failures, long standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increase risk of harmful mold growth. Some amount of mold spores are normally present in must environments. If the humidity and moisture levels in a water-damaged environment are not returned to normal, mold spores may grow and mulitply. Organic materials found inside a building , such as wood, paper, drywall and insulation , provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. 

Drew in Crawl Space

8/1/2018 (Permalink)

We know stains. Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.

Refrigerator line leaked for two months causing major damage to home. Drew down in crawl space cleaning. 

We know stains.  Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.  Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, we will walk with you through your home and guide you in the best decisions to care for your carpet. 

A Service Professional will take the time to: 

1) Show you what cleaning option would be best for your carpet's level of soiling.

2) Give you an estimate of time and cost of the carpet cleaning.

3) Explain the benefits of soil protection.

4) Explain the advantages of a clean carpet for good indoor air quality.

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions about our services please call us at 503.777.9739.

Daycare Center

8/1/2018 (Permalink)

Daycare center fire.

Founded in 1967, SERVPRO is a leader of water, fire, mold and other specialty cleanup and restoration services.  SERVPRO's Professionals have responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes.  SERVPRO Professionals have established relationships with major insurance companies and commercial clients nationwide.  SERVPRO of Southwest Portland "can manage the damage" and get your business back.  We are proud to serve Multnomah County and other areas of the Portland Metro. SERVPRO professional are trained and have been background checked. Your place of business could not be in better hands than those of SERVPRO of Southwest Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Fire Loss

8/1/2018 (Permalink)

Duplex fire loss due to outside grill. Both sides of the duplex were damaged. 

Limit movement in the home to prevent soot particles from being embedded into the carpet. 

Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.

Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

If electricity is off, empty freezer and refrigerator completely and prop open to help prevent odor.

Wipe soot from chrome on kitchen and bathroom faucets , trim and appliances, then protect these surfaces with a light coating of lubricant.

If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes. 

Wash both sides of leaves on house plants. 

Change HVAC filter, but leave system off until trained professional can check.

New CE Class

8/1/2018 (Permalink)

CE Class

Had a wonderful show of insurance agents for our in- house Law and Ethics CE Class.

We always enjoy meeting with the insurance agents and having the share and interact with each other and the teacher of the class. 

As the law continue to change daily in the insurance industry it is very important to continue to update yourself and your agents on the newest laws.

Please check on Facebook page for all the latest class schedules. 

Social Media has really helped us to reach out to new clients in the area as well as being able to update our clients with our latest information in the way of blogs both on facebook and on our website. Please see our facebook blogs. 

Please call us a 503-777-9739.

Water Fountain Malfunction

8/1/2018 (Permalink)

Water Fountain Malfunction

The local church had a water damage due to the water fountain malfunctioning. The downstairs area of the church was flooded. SERVPRO of Southwest Portland was able to be on the job in less than an hour making the damage far less than it would have been had the customer had to wait for hours for someone to start the cleanup. Speed to the job is essential in a water to damage to prevent greater loss of the water wicking up the walls and spreading to other areas that were not affected. Mold can also start to grow within 72 hours or less if left unattended. Please call SERVPRO of Southwest Portland for all your fire, water, mold and bio-hazard needs. Please call us at 503-777-9739.

Water Heater at Insurance Company

8/1/2018 (Permalink)

Water Heater

SERVPRO of Southwest Portland as your Franchise Professional can identify the source and type of water, which determines the proper course of action.Drying equipment controls temperature and humidity, minimizing secondary damage. 

SERVPRO works to control mol and remediate or while protecting the health and safety of building occupants.

We inspect fabrics and test to determine the safest and most effective cleaning method. Office furniture can be cleaned to effectively extend its useful life. 

We use the latest IICRC training as well as state-of the art equipment to remove entrapped soils from deep within your carpet's pile and backing. Using IICRC standards for carpet as a guide will show you what cleaning options would be best for your carpets level of soiling and explain the benefits of soil protection. 

Saw Dust Commercial

7/2/2018 (Permalink)

Sawdust coating the room from ceiling to floor.

SERVPRO of Southwest Portland was called out to clean a room that was full of sawdust. We were able to remove the sawdust from the ceiling, floors and walls, returning the room to a clean condition. There was 1/4 inch of sawdust in the room. SERVPRO of Southwest Portland made the room appear "Like it never even happened." Please call SERVPRO of Southwest Portland for all your jobs. Call 24/7 365our number is 503-777-9739.

Do's and Don'ts : 

Dont's attempt to wash walls or painted surfaces without first consulting your SERVPRO Franchise  Professional.

Attempt to shampoo carpets or upholstered furniture without first consulting your SERVPRO Professional.

Attempt to clean any electrical appliances that may have been close to fire , water or heat. 

Broken Toilet Tank

7/2/2018 (Permalink)

Broken toilet tank

The customer had a basement area flood from a broken toilet tank. The areas involved were the bathroom, bedroom, sewing room, utility room and main hallway. 

SERVPRO of Southwest Portland was able to arrive at the job within an hour of the call. We set up 2 dehu's and 14 air blowers. 

The customer was very happy with the results. Telling us how easy we were to work with and how happy he was that we could get the drying down in only three days. 

Please call SERVPRO of Southwest Portland at the first sign of water damage, we can stop more damage from happening and stop mold from growing , leaving you family open to getting sick.

Please call us 24/7 at 503-777-9739.

Commercial Vandalism

5/9/2018 (Permalink)

This is not what it looks like. They are cleaning the graffiti.

Vandalism happens and when it does happen you can count on the professionals at SERVPRO of Southwest Portland to make it "Like it never even happened."  SERVPRO has been in business since 1967 helping businesses and homes cope with graffiti and other issues that may happen. SERVPRO of Southwest Portland professionals are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.  Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean safe offices, businesses and homes. SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro.  Any questions please call us at 503.777.9739.  We are here to help.

Making vandalism disappear.

Winter Storm

2/23/2018 (Permalink)

Winter has come to Portland.

Winter has come and you can have "faith" in SERVPRO of Southwest Portland.  Frozen pipes that can break and cause flooding as well as other types of water and fire damage that can cause trouble to your home or business are never convenient.  At SERVPRO "We can Manage the Damage" and have been helping customers deal with disaster for over 50 years.  SERVPRO of Southwest Portland has the 3E's (Experience, Equipment and Expertise).  Besides water and fire damage we do mold mitigation and remediation.  Move outs and contents restoration.  We do Document drying and we also clean air ducts and HVAC, carpets, upholstery, drapes and hard floors.  We also do Biohazard, crime scene and vandalism which includes board ups. We service Multnomah County and all areas of Portland metro.  Please call us at 503.777.9739 if you have any questions.

Wall Covered in Mold

2/8/2018 (Permalink)

Wall covered in mold.

This St. Johns Mold Damage was preceded by heavy water damage. It doesn’t take long for mold to get a foothold and begin growing. You can see the extent of mold growth that had took place in just a few days. When SERVPRO of Southwest Portland was called in to remediate both the water and mold damage it was apparent that dry wall would need to be removed as part of the mold cleanup project. Then a drying and dehumidification process began. The after picture shows that SERVPRO of North Fulton County made it seem “Like it never even happened.” We are available 24/7 to help with your emergency. Just call 503-777-9739 to get one of our teams rolling. 

We will make it," Like it never even happened."

When Business Mistakes Happen

2/2/2018 (Permalink)

This restaurant fire was put out but the damage was done.

Just when your back is turned mistakes can happen.  When this restaurant had a fire SERVPRO was there to help this business get back to work.  There was not only fire and smoke damage but water damage as well due to putting out the fire.  Your business is important and SERVPRO of Southwest Portland has the equipment and resources to mitigate any sort of disaster that anyone might have.  We can manage the damage.  The equipment used on this job not only saved the insurance company money but got the restaurant up and running in record time.  We believe in the 3E's (Experience, Expertise and Equipment) and are proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 and you can also program us into your phone.

Tree blown over on house

1/17/2018 (Permalink)

One of our crazy wind storms blew a tree over on this house.

Here in Portland, OR we have had an unusual number of winter storms this year, many with high winds and many with unprecedented snow.  This home was the victim of high winds, a tree was thrown into the house breaking windows and damaging the siding, roof and gutters.  Good thing they called SERVPRO of SW Portland to do the clean up!  

We were able to respond within the same day due to the nature of the damage.  The inside of the home was cleaned up, side of the home was covered with a tarp as well as the roof.  This very happy customer can now have the home repaired leaving little or no down time.

Call SERVPRO of SW Portland for any damages you might have and we will respond to your damage as soon as we can!

Hoarding can be very costly and dangerous.

1/17/2018 (Permalink)

Hoarding can be very costly and dangerous.

A few months ago SERVPRO of SW Portland got a call from a customer that had a water leak in their basement.  When we got there they didn't know how long the leak had been going or where it came from.  After clearing out a path to get around the basement, we found the source was a water heater that failed.  The entire basement was damaged, bedroom carpet, walls and most of the contents in it.  We started removing damaged items, which was hampered because of the intense amount of hoarding.  Many of the homeowner's items had to be thrown out due to damage or mold, causing a large loss of personal property to the owner. SERVPRO of SW Portland boxed up over 400 boxes of belongings so the basement could be dried out and restored.  When the basement was finished all of her belongings were taken back, all in boxes and labeled so she can find things she might be looking for. 

Please call us at 503-777-9739

Auto Repair Shop Suffers Fire Damage

1/17/2018 (Permalink)

Getting back to before loss condition

This auto repair shop here in Portland, OR was the victim of an overnight fire.  With all of the oil, gas, oil filled rags, vehicles and fluids this type of business is very susceptible to fire.  This one happened to be started by an old, faulty electrical panel.

After the fire was out, the owner knew they could depend on SERVPRO of SW Portland to get them back up and running.  As you can imagine, the amount of items that were damaged was very large but not all of it was thrown away.  Many items were taken to our warehouse and cleaned up with our wide range of specific cleaning supplies.  When they were taken back to the shop the owner was thrilled that they didn't have to be thrown out.

Fire Extinguisher Clean Up

1/17/2018 (Permalink)

Let a professional do the clean-up.

There are times a homeowner or business owner is forced to use a fire extinguisher.  When it comes time for the clean up you should call in the professionals at SERVPRO of SW Portland to handle the job.  The dry chemical will get all over the place and it can be hard to clean up and to take on personally, we are trained in environmental safety and will make sure the job is complete.  This job took one Air Scrubber and 3 HEPA Vacuums to clear the air, as well as the floor, shelves and furniture.  The room that would have taken days to clean and sanitize took less than 4 hours. 

Please call us at 503-777-9739.

Please call us twenty-four hours a day seven days a week 

Mold can be hiding where least expected

1/17/2018 (Permalink)

Mold can be very bad for your health.

When you have any type of water damage whether in your home or business, it is best to call in the professionals here at SERVPRO of SW Portland to handle the problem.  Water damage can come from storm damage, broken pipe, leaky faucet, faulty appliances, there are many sources water can come from.  Mold hides in various places that, if not dried out properly, can actually accelerate the mold  growth process.  We have the knowledge, tools and machines that dry out your water damage quickly and efficiently, killing the mold spores so they do not continue to grow.  Not only does this eliminate the mold problem, treating it expeditiously cuts down on the damage mold can do to your home as well as potential health effects.  

Time to get those carpets and ducts cleaned

1/17/2018 (Permalink)

Getting that trapped dirt out of the carpet can save your carpet and you money.

Now that the holiday season is over and the tree is down  it is time to think about your home.    We offer Air Duct and HVAC Cleaning, we can inspect your system and duct work.  We will restore your system to peak energy efficiency and eliminate offensive odors while improving your air quality.

We also do Carpet Cleaning and Hard Floor Care to remove trapped soils from the deepest carpet pile.  You will be amazed with our work.

Stain Removal is another one of our home cleaning services that we offer.  Using IICRC standards for carpet as a guide, we will show you which cleaning option is best for your individual carpet or upholstery need.  Your home will look better than before in no time!

Please call us at 503-777-9739. 

Tree blown over on house

1/17/2018 (Permalink)

Large Cedar crushes home.

A high wind storm caused a large Cedar to crash through the roof on this house while the owner was inside. SERVPRO of Southwest Portland was called in to clean up the mess.  The roof is now tarped for water resistance, the ceiling was dropped in order for the structural engineer to give full assessment, hardwood floors are dried out from the rain damage and the home is now ready for the contractors to fix Quickly. Owners belongings are boxed up and HEPA Vacuumed of all the glass debris, furniture is covered and in storage until they can return home.  Being at the site immediately upon notice is key to any emergency to alleviate further damage to the property and contents as well as asses safety of the affected areas.

Please call us at 503-777-9739. 

Vandalism of Commercial Building

1/17/2018 (Permalink)

Business had vandalism.

When the unfortunate instance of vandalisim takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".  

DO

• Hose or wash egg damage from building exterior as soon as possible.
• Vacuum glass particles from carpets and upholstery.
• Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

Don't

• Attempt to remove ink, paint or cosmetic stains. 
• Operate damaged lamps or appliances
• Discard furniture wood chips, broken pieces from porcelain, furniture or art objects

Vehicle collisions with businesses can come unexpected. Trust that we can respond quickly to get business rolling on and the place cleaned up.

What to do until help arrives. Sewer Backup

1/17/2018 (Permalink)

Sewer backed up into the shower.

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".

DO

• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON'T

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC if there is possibility of spreading contaminated air.
• Use low CFM household fans to dry the structure and spread contaminates.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can come at any time due to unforeseen circumstances. Call on us to decontaminate and dry on what needs to be saved.

What to do until help arrives. Biohazard

1/17/2018 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazards can contribute to unhealthy and even dangerous environments.

Here are some quick Do’s and Don’ts if you encounter a situation where you might be exposed to a biohazard or trauma situation:

Do:

• Stay out of affected areas.

• Call emergency service personnel if the situation is life-threatening.

• Treat all bodily fluids as if they are contaminated.

Don’t:

• Attempt cleanup of any kind.

• Touch or handle items that might be contaminated with bodily fluids.

Your local SERVPRO Franchise Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations don't risk your health and the health of others cleaning it up incorrectly.

Water Damage From Contaminated Water

1/17/2018 (Permalink)

A backed up toilet in a hotel caused damage to multiple floors.

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened."

DO:

• Avoid all contact with sewage and items contaminated from sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON’T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can occur because items that aren't meant to be flushed get flushed and stuck.  

What to do until help arrives. Water damage.

1/17/2018 (Permalink)

Water damage can happen to anyone.

DO:

Shut off the source of water if possible or contact a qualified party to stop the water source.

Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing lamps and tabletop items.

Remove and prop up wet upholstery cushions for even drying.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

Use wooden clothespins to keep furniture skirting off damp floors.

Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

Hang furs and leather goods to dry separately at room temperature.

DON'T:

Enter rooms with standing water where electrical shock hazards may exist.

Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Leave books, newspapers, magazines or other colored rugs on wet carpets or floors to cause staining.

Leave Oriental rugs or other colored rugs on wet wall to wall carpets to cause staining.

Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

Turn on wet ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

What to do until help arrives. Fire Damage

1/17/2018 (Permalink)

Soot can permanently damage and stain carpets, drapes and furniture if not dealt with properly.

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Stove Fire

1/17/2018 (Permalink)

Stove fire causes thousands of dollars of fire damage.

We are starting off our Blog with the Dos and Don’ts to help reduce damage and increase the chances of a successful restoration.

Fire & Smoke Damage

 Dos

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

Don’ts

• Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
• Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
• Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service. 

Roof Leaks

1/17/2018 (Permalink)

Roof leaked and ceiling was damaged.

When you see what looks like a little water on your ceiling, it most likely is a lot larger than you realize.  That is when you call SERVPRO of Southwest Portland to take a look.  We can tell you if it is worth turning in to your insurance company or maybe you should think about paying out of pocket to save your policy from negative marks on it.  This home had an ice dam that got into the attic area, by the time the owners found it the water had spread causing more damage than they had first realized.

Call us twenty-four hours , seven days a week and our crew will be out there to assess the damage and start the repair to return the home to preloss condition. 

Mold in the basement

1/17/2018 (Permalink)

This customer suffered a mold damage in their finished basement caused by overflowing toilet.

This customer suffered a mold damage in their finished basement caused by overflowing toilet. The customer was away for summer and discovered the damage when they returned from an extended vacation.

Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO has trained technicians that were able to test and remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

Please call us at 503-777-9739

We Have the Experience For the Job

1/12/2018 (Permalink)

Storm damage caused this indoor flood.

When the storm season hits, we are there 24 hours a day and 7 days a week.  SERVPRO has been in business for over 50 years in the clean up and the restoration industry and we have the 3E's (Experience, Expertise and Equipment) for any job.  At SERVPRO of Southwest Portland "We can manage the Damage" and is proud to serve Multnomah County and other areas of Portland. The customer was overjoyed at the speed in which we were able to come to the rescue and when the work was completed and SERVPRO was able to turn their home back to them in a condition that was "Like it never even happened." Please call our office with any questions or concerns. Call us at 503.777.9739.

We Can Manage The Damage

10/26/2017 (Permalink)

This office fire was contained but the damage was done.

How SERVPRO Professionals can make it "Like it never even happened."  Pretesting helps SERVPRO Professionals determine what type of fire has taken place.  Knowing the types of smoke and their behavior patterns are vital to proper restoration.  Accurate inventory helps keep costs low and reduces job completion time.  We can provide an itemized, area-by-area loss inventory. We pack out your household items and clean and store them at our location until we can return them to your fresh clean home.  "We can manage the damage."  SERVPRO is Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro. Please check out our five star reviews on Google, Facebook and Yelp. If you have any questions please call us at 503.777.9730. 

Get Your Business Back

10/19/2017 (Permalink)

Severe water damage has flooded this business.

Founded in 1967, SERVPRO is a leader of water, fire, mold and other specialty cleanup and restoration services.  SERVPRO's Professionals have responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes.  SERVPRO Professionals have established relationships with major insurance companies and commercial clients nationwide.  SERVPRO of Southwest Portland "can manage the damage" and get your business back.  We are proud to serve Multnomah County and other areas of the Portland Metro. SERVPRO professional are trained and have been background checked. Your place of business could not be in better hands than those of SERVPRO of Southwest Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Winter Is Coming

10/13/2017 (Permalink)

A storm caused this tree to fall causing severe damage to this home.

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the clean up and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore the property and its contents to pre loss conditions helping you survive in a disaster situation.  SERVPRO of Southwest Portland "can manage the damage" and strongly believes in the 3E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Any questions please give us a call at 503.777.9739.

Only One Fire Matters To You

10/6/2017 (Permalink)

This kitchen fire was contained but damaged belongings and surfaces throughout the entire house.

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States.  However when you suffer a fire, only one fire matters to you.  Personal belongings are a treasure of life, and a reflection of hard work and achievements.  Photographs, books, and other personal items have a value that cannot be put into words.  A SERVPRO Professional has the ability to help restore your belongings.

Emergency Fire Damage Tips:

• Limit movements to prevent further damage
• Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Southwest Portland
• Don't attempt to shampoo carpet or upholstered furniture without first contacting SERVPRO of Southwest Portland

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro.  Any questions please give us a call at 503.777.9739.

Fire Damage

9/29/2017 (Permalink)

Cleaning up after a kitchen fire that is showing the soot damage.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO Professionals can help prevent fire damage from creating long-term problems.  We at SERVPRO of Southwest Portland can provide a timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to pre loss condition when possible. "Like it never even happened."  We at SERVPRO of Southwest Portland believe in the 3E's (Experience, Expertise and Equipment) and are proud to serve Multnomah County and other areas of Portland Metro.   Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Beware of Water Hazards

9/22/2017 (Permalink)

Standing water in a basement with electrical cords can be dangerous.

There is no such thing as a small disaster.  Especially when the water you don't see contains bacteria - or causes mold, rot and other unseen damage.  Water damage can affect the value of your property.  So before you get out the mop bucket and box fan to try to clean it up yourself, consider how this will affect your property and your safety.  Do not enter rooms with standing water where electrical shock hazards may exist.  Your SERVPRO Professional understands how disruptive unseen water damage can be for your home or business.  For this reason, a SERVPRO Professional under normal circumstances, will have a trained, uniformed Professional on-site within four hours to begin emergency mitigation services.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions please call us at 503.777.9739.

When Water Damages Occur

9/8/2017 (Permalink)

Water damage at an Historic Portland Landmark.

Faster to Any Disaster.  Emergency mitigation means that under normal circumstances, a SERVPRO Professional is on-site within four hours to begin drying your building and restorable contents. Remember the faster the water is removed, the less chance of serious damage to your facility.  Each SERVPRO of Southwest Portland Professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your home or building is quickly and thoroughly dried, which helps prevent secondary water damages.  SERVPRO of Southwest Portland strongly believes in the 3 E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week.

CE Classes - Information That Makes A Difference

9/1/2017 (Permalink)

SERVPRO of Southwest Portland is proud to have CE Classes at our facility.

CE Classes are a great benefit and SERVPRO of Southwest Portland is right there to make sure that you get the information that will make a difference. With upcoming classes such as water damage, mold remediation, bio-hazard, fire damage and other categories, we are here with our experience and expertise to help with your continuing education and show you the value that SERVPRO of Southwest Portland has to offer.  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland. We can give classes at your location or have a centrally located office at 9155 SW Barbur Blvd. Portland, Or. Any questions about an upcoming class or if you want to register please feel free to call us at 503.777.9739.

SERVPRO Training saves the day.

8/25/2017 (Permalink)

Mold found in a basement behind a wall due a water leak.

Intrusion of water in your home or place of business can result in mold growth. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Excessive mold growth can lead to environmental conditions that pose a health threat.  A SERVPRO of Southwest Portland is professionally trained in mold remediation and will examine the structure for any visible signs of mold.  We care about the proper restoration of your structure and can make it "Like it never even happened."  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of the Portland area. Any questions please call us at 503.777.9739. Please call us twenty-four hours a day seven days a week. 

Carpet Cleaning

8/18/2017 (Permalink)

Chris Carrion of SERVPRO works hard to make sure that "Southwest is the Best"

We know stains.  Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.  Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, we will walk with you through your home and guide you in the best decisions to care for your carpet. 

A Service Professional will take the time to: 

1) Show you what cleaning option would be best for your carpet's level of soiling.

2) Give you an estimate of time and cost of the carpet cleaning.

3) Explain the benefits of soil protection.

4) Explain the advantages of a clean carpet for good indoor air quality.

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions about our services please call us at 503.777.9739.

SERVPRO of Southwest Portland New Location

8/11/2017 (Permalink)

"Southwest is the Best"

We have moved and are up and running in our new location at 9155 SW Barbur Blvd in Portland Oregon. We are ready with our fleet and have the resources along with our experience and expertise to handle any emergency and make it "Like it never even happened." We are experts in water and fire damage restoration and mold remediation as well as duct cleaning and carpet cleaning, biohazard , crime scene and vandalism clean-up. We at SERVPRO of Southwest Portland are proud to serve Multnomah County. 

Each SERVPRO is individually owned and operated, we look forward to meeting you at the Hillsdale Business Association or the Multnomah Village Business Association.  Any questions please call us at 503.777.9739 twenty-four hours a day seven days a week.

Grilling Safety

8/4/2017 (Permalink)

There is nothing like outdoor grilling.

Summer is the peak season for grill fires and since outdoor grilling is one of the most popular ways to cook food, here are some simple tips to be on your way to safe grilling.

1) Propane and charcoal BBQ grills should only be used outdoors.

2) The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.

3) Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

4) Never leave your grill unattended.

5) Always make sure your gas grill lid is open before lighting it

6) When you are finished grilling on a charcoal grill, let the coals completely cool before disposing in a metal container.

7) Always keep a Dry Chemical Fire Extinguisher handy.

SERVPRO of Southwest Portland is proudly serving Multnomah County.  Any questions or grilling recipes please call us at 503-777-9739.

Portland Oregon Smoke and Soot Cleanup

7/19/2017 (Permalink)

Portland Oregon soot damage cleaning in progress

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Portland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today- 503-777-9739

Who are you going to call?

6/23/2017 (Permalink)

"Southwest is the Best!"

Accidents happen and when they do you can count on the team at SERVPRO of Southwest Portland to handle the job.

Our team can clean-up fire, water and soot. We do water removal and dehumidification and mold mitigation and remediation. Respond to catastrophic storms. We also move out your contents and do restoration on them. We can do document drying and have an excellent contents claim inventory service.

SERVPRO of Southwest Portland can also do air duct and HVAC cleaning. We also clean carpets, upholstery,drapes and blinds, ceiling, walls and hard floors. We also deodorize your items after a fire or water damage. 

When you call 503.777.9739 we have the experience and the expertise to make it "Like it never even happened."

Mistakes Happen

5/15/2017 (Permalink)

Post Mitigation of the server room showing Air Scrubbers and Portable AC unit to counter heat given off from cleaning practices and equipment usage.

Disaster can come in all shapes and sizes.  Mistakes happen and when they do you can trust SERVPRO of SW Portland to save the day.  A concrete contractor accidently drilled through the ceiling of a this server room releasing water and dust that caused thousands of dollars worth of damage.  The cleanup saved millions of dollars worth of damage to the equipment and data and the day was saved!

Post Mitigation of the server room shows Air Scrubbers and Portable AC unit to counter heat given off from cleaning practices and equipment usage.

SERVPRO of Southwest Portland was there to make it "Like it never even happened."

Please call us at 503-777-9739 twenty-four hours a day seven days a week for all your needs. 

We will do what it takes to get to the source

2/17/2017 (Permalink)

Call us when your plumbing lines fail

This home had a sewer line fail so they called in SERVPRO of Southwest Portland to clean up the mess and the damages.  We had to remove part of the wall to get to the mold that accumulated and the category 3 contaminated water damage that was inside the wall cavity.  Our advanced technology equipment gives us the knowledge to remove the contaminated area, get to the source of the problem and get it cleaned up so the home can get back to normal as soon as possible.  Nobody likes it when their home is out of sorts and we get that.  That is why you should call us as soon as you have a problem, so we can make it "Like it never even happened."

Please call us a 503-777-9739 24 hours a day 7 days a week.