Lab hit by broken pipe damage

3/7/2024 (Permalink)

SERVPRO up to the task during winter storm.

Kashi labs has a major water damage due to broken pipes two entire floors were flooded, water went down the staircases and cover both the first and second floors with standing water. SERVPRO's team went in and extracted all the water from the carpets and tile floors and made flood cuts on the walls to allow drying to happen much more quickly as the lab needed to get back in business. We set dehu's and fans for drying out the areas.  We also sprayed anti-microbial on all areas to reduce any change of mold growth. Please call 503-777-9739 24 hours 365 days a year for water mitigation, fire mitigation, mold remediation, COVID Cleaning, air duct cleaning. Finishing the job by cleaning up all the damaged area to leave it as good as new. 

Small shopping mall damaged from burst pipes

3/7/2024 (Permalink)

Production tech spraying anti-microbial on a white wall.

SERVPRO performed a moisture check and job walk to determine if structure has is dried out. We have double confirmed by also checking behind positive ceiling materials for the Kitchen, Hallway and Office Space. We spoke with business owner of  Building Manager, We inspected work performed, The subfloor structure has reduced in swelling and appears to be visible stable thanks to drying methods to restore to avoid additional recon cost. We took post mitigation photos just in case. In the restaurant we checked work performed by technicians to determine remaining scope of work to be performed post abatement. Previous visit team was on site to pick up staged EQ, complete remaining demo we are able to complete before abatement services then clean exposed framing and wood structures. We did discover suspicious staining on the back wall in the Office Space where cabinets blocked off the exterior wall and flooring underneath. We marked the wall for a flood cut once our crew returns for final day demo and cleaning. Job progression is at 85% completion. HEPA 500 AFD has been moved from Kitchen/Entry to Kitchen B set under negative pressure for dust control and cross contamination purposes. We swapped out the filter before departure. We secured building upon departure.

Winter Storm Damage Due To Tree Falling On House

3/7/2024 (Permalink)

Tree has fallen on house durning winter storm.

Arrived on site, introduced our self to customer and husband & went over the loss , the roof has been tarped off and tree removed , House was  inspected , a total of 7 affected areas , main level living room, drywall ceiling has collapsed damaging living contents , as well as the kitchen/dining area drywall ceiling collapsed hardwood floor damaged and showing signs of warping ,the guest bathroom some ceiling drywall has collapsed , hallway carpet got damaged and is wet , 1 office room , one art room and one normal room in main level were not affected nor showed any signs of moisture damaged so I did not estimate for those but did the sketch of the rooms just in case we run into something while performing mitigation, basement living room heavily affected water pipe burst during snow stone , damaging ceiling tiles and a lot of visible growth all throughout the living room as well on some of the contents , the majority of customers contents are stored in plastic boxes covered so hopefully they’re not damaged and good to go for the pack out that’s needed before mitigation ,i moisture checked the basement bathroom and all walls and ceiling are affected and needs mitigation , both rooms including closet were not affected and had no signs moisture damaged , SERVPRO still went ahead and sketched the areas , over the whole house will need a pack out of salvageable contents , we let customer know we will be handling the pack out and getting an electrician and plumber as well out here & asbestos testing before any mitigation , will also get ahold of their adjuster and notify him/her of today’s inspection and get approvals of scope of work and pack out

Flooded Church

11/8/2023 (Permalink)

Church Flood abated by SERVPRO

Huge rainstorm dumbed massive amount of rain and clogged drain outside, flooding two carpeted classrooms. We arrived on site to meet with the customer Debi to inspect the water damaged caused from the back entry Staircase. Storm water built up around the drain with debris causing clog that lead to water intruding into the bottom level of the church. They reported water for into the Hallway and 2 classrooms. We found saturated vinyl tile, glued down carpets and drywall materials. We check 7 surrounding areas to be certain of findings. We explained the process, access complications and drying plan. Customer has agreed to move forward with EMS services in the morning. We built drybook, estimate and signed all initial paperwork including standard of compliance forms. We have performed all moisture mapping and labeled all affected areas. Before departure we discussed weekend monitoring, solution contact one of 2 pastors to perform monitoring and pull equipment once areas deemed dry.

For the Birds

2/1/2023 (Permalink)

For the birds.

During our latest Portland freeze, pipes broke though-out a bird sanctuary. Frozen pipes broke in multiple locations, causing widespread damage in the offices and in the areas where the injured birds were housed. SERVPRO arrived ASAP to start the clean up removal of the ceiling and floors that were damaged as well as any insulation that was wet. 

The facility lost power. SERVPRO of Southwest Portland brought in a propane generator to provide power to the building and to power our equipment to progress the dryout of the building once the wet materials had been removed. 

We did the pack out of all of the equipment in the hospital area to assure that it was safetly out of harms way while construction was in progress. 

Weight Room

2/1/2023 (Permalink)

SERVPRO to the rescue during the Christmas Holidays.

Water pipes broke during the recent freeze, during the winter holiday. SERVPRO of Southwest Portland had teams working Christmas Eve and Christmas Day to place equipment. 

A local school had major damage in its weight and locker rooms. 

SERVPRO removed all the standing water and moved the weight room and exercise equipment to areas that had not been affected. 

We then removed any wet material from the ceilings. The base trim around the walls allowing us to get air into the walls by drilling holes to allow us to place wall drying systems. This saved the customer money by not damaging the walls above the trim that can be replaced after drying. 

We set air movers and dehu's enough to manage the drying of the areas. 

Winter Storm Damage

2/1/2023 (Permalink)

Holiday mishap

Today we arrived on site to visit a customer who reported water damage during the winter storm event. We met on site and was greeted by the customers. Upon arrival we had visible damage from the COL (cause of loss). We found heavy water marks on ceiling tile and drywall from top to bottom in most areas. Some standing water remained but not enough to justify extraction. According to the customer they extracted and clean up from the water loss. The carpet mats on the main level and large carpets for Living, Bedrooms and 1 closet were still saturated. The customers said the water was on leaking up to 4-5 days. We found the information received to be accurate based on the severe porous materials and wood structure. We found suspicious staining on certain areas, window in Bedroom B is broken and needs to be boarded up to maintain temperature control. Due to lack of HVAC systems we will need heaters to achieve drying for wood structures. CAT 3 job status due to time and conditions. We initial paperwork and collected insurance information. This job will require extensive coordination due to complications, Large amount of contents needing to be maneuvered, Packed and protected during mitigation services. Customer was given up to 48 hours to locate asbestos and lead testing before we will make the request in order to complete job accordingly. 

Huge water loss at local home

11/15/2022 (Permalink)

The cause of damage was removed in order to start the drying process.

SERVPRO of Southwest Portland received an emergency call in the middle regarding a water loss in a local home in the Portland area that is causing the drywall to bubble. The customer informed us that before calling us they called out a plumber to meet us on-site to help determine the cause of the loss. Our crews arrived on the scene within 20 minutes of the phone call ends. Upon arrival, we were met by the plumber who let us know that the cause of loss was the master bedrooms defective toilet O ring and that it could potentially leak Category 3 water into the walls cavities, and flooring. The plumber was able to fix the toilet mount and the O ring and inform us that once mitigation and remediation services were completed they would re-set all toilets.

After the initial inspection, it was time to put together a drying plan to restore this home to preloss condition as soon as possible. In the bathroom, we detached the door, built containment, poly barrier, and ram board to protect the shower and tub,  and we set air filtration devices under negative pressure. In addition, we placed floor protection and removed all affected drywall and insulation. In the recreation room, we built containment, placed floor protection, and removed the drywall ceiling and wall with suspicious staining. In the recreation washroom, we built containment, placed air filtration devices under the negative press, place ram board to protect countertops, and detached upper cabinets.

SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

There is no water loss to big for SERVPRO

11/15/2022 (Permalink)

Bedroom closet was affected in order to increase drying carpet had to be lifted.

SERVPRO of  Southwest Portland received an emergency call regarding a water loss in a local home in the Portland area. The customer informed us that her daughter found standing water coming into the finished basement through a defective window from a heavy rain storm. Within 20 minutes of the phone call ending, our well-trained crews arrived on site to meet the customers and immediately start work. We began to extract the water, perform minor content manipulation, detach doors, lift to dry area rugs, and place stabilizing and drying equipment. 

Once we were able to start work our amazing crew chief came up with a drying plan in order to restore the customer's home back to preloss condition as soon as possible. In the bedroom we had to detach the door, reim, baseboards, crown molding, content manipulation, extract, lift large area rugs to dry, and cavity holes on exterior walls to dry within the walls. In the bedroom closet, we did the same and in the hallway outside of the room, we also had to lift the rug to dry, put cavity holes to dry the wall from within, removed engineered wood flooring, detach baseboards, crown molding, and detach trim.

SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

What to do when the unexpected happens? Give SERVPRO a call.

11/15/2022 (Permalink)

The Dishwasher loss caused damage to the crawlspace.

SERVPRO of Southwest Portland received an emergency call in the early hours of the morning. The customer informed us that they had a water loss caused to a defective dishwasher. Within 30 minutes of the phone call ending our crew of well-trained professionals met the customer on-site along with their adjuster. During the initial walk-through, we discussed with the customer and the adjuster methods and ways in order to save the cabinetry and hardwood floors that were just recently installed. We began work immediately,  starting with the crawlspace mitigation we dropped insulation from the subfloor in order to prevent microorganisms we found that the sub for the ceiling was highly saturated.

Once work was started the drying plan was created the drying plan would be in the affected areas, the kitchen, the entryway, and the crawl space. In the kitchen, we built containment, detached baseboards, toe kicks, detached cabinet doors, drilled cavity holes for the injection system with the cab walls, and exposed drywall within the outside walls. In addition, we had to remove all drywall and insulation had to be removed since they were exposed due to the place the dishwasher was placed we then removed the glued hardwood flooring and exposed the subfloor to help with drying. In the Entryway, we had to build containment to isolate affected areas, tear out baseboards, do minor content manipulation, lift the carpet in order for it to dry in place, and remove the affected carpet pad and tack strip. Our crew then cut a 2ft flood cut to remove affected drywall and to expose the back of cabinets to dry within the wall adjacent to the kitchen.

Finally the crawlspace, we had to drop and remove wet insulation, built containment, remove and replace Visqueen, place equipment in the center of the affected area and sprayed antimicrobial onto the ceiling surface. SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739