Our Highly Trained Restoration Specialists can restore your Portland Home

3/27/2025 (Permalink)

Ceiling was opened and saturated insulation removed to prevent the wet insulation from causing microbial growth and diminished insulating properties.

SERVPRO of Southwest Portland is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Southwest Portland

SERVPRO of Southwest Portland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

IICRC Certified

CCB#205712 WA:SERVPSP833J6

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When Storms or Floods hit Portland, SERVPRO is ready!

3/20/2025 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Portland

SERVPRO of Southwest Portland specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Portland, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 2,000 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 503-777-9739

Meet Our Crew: https://www.SERVPRO.com/locations/or/SERVPRO-of-southwest-portland/about/team

IICRC Certified

CCB#205712 WA:SERVPSP833J6

BBB

Does Your Portland Home Have A Mold Problem?

3/13/2025 (Permalink)

Mold found its way into the bedroom of a Portland resident’s home.

Microscopic mold spores naturally occur almost everywhere, both outdoors and
indoors. This makes it impossible to remove all mold from a home or business.
Therefore, mold remediation reduces the mold spore count back to its natural or
baseline level. Some restoration businesses advertise “mold removal” and even
guarantee to remove all mold, which is a fallacy. Consider the following mold
facts:

- Mold is present almost everywhere, indoors and outdoors.

- Mold spores are microscopic and float along in the air and may enter your
home through windows, doors, or AC/heating systems, or even hitch a ride
indoors on your clothing or a pet.

- Mold spores thrive on moisture. Mold spores can quickly grow into colonies
when exposed to water. These colonies may produce health effects.

- Before mold remediation can begin, any sources of water or moisture must
be addressed. Otherwise, the mold may return.

- Mold often produces a strong, musty odor and can lead you to possible
mold problem areas.

- Even higher-than-normal indoor humidity can support mold growth. Keep
indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your
property and use our specialized training, equipment, and expertise to remediate
your mold infestation.

If You See Signs of Mold, Call Us Today – (503) 777–9739

Meet Our Crew:
https://www.SERVPRO.com/locations/or/SERVPRO-of-southwest-portland/about/team

IICRC Certified
CCB#205712 WA:SERVPSP833J6
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SERVPRO of Southwest Portland 24 Hour Emergency Water Damage Service

3/7/2025 (Permalink)

SERVPRO of Southwest Portland provides 24 hour fire and water damage restoration service in Multnomah County

SERVPRO of Southwest Portland is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready 24/7 to Help

Call Today - 503-777-9739

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Portland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Southwest Portland

SERVPRO of Southwest Portland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: https://franchiseadmin.SERVPRO.com/CrewPhotos/Index

IICRC Certified

CCB#205712 WA:SERVPSP833J6

BBB

Major Shoe Store Survives Water Damage

2/20/2025 (Permalink)

SERVPRO's a SHOE-in for a successful water damage clean up!

Major shoe store suffered a water lost due to a broken pipe. SERVPRO was able to keep the water from damaging the inventory by working through the night and weekend removing the water.

Lab hit by broken pipe damage

3/7/2024 (Permalink)

SERVPRO up to the task during winter storm.

Kashi labs has a major water damage due to broken pipes two entire floors were flooded, water went down the staircases and cover both the first and second floors with standing water. SERVPRO's team went in and extracted all the water from the carpets and tile floors and made flood cuts on the walls to allow drying to happen much more quickly as the lab needed to get back in business. We set dehu's and fans for drying out the areas.  We also sprayed anti-microbial on all areas to reduce any change of mold growth. Please call 503-777-9739 24 hours 365 days a year for water mitigation, fire mitigation, mold remediation, COVID Cleaning, air duct cleaning. Finishing the job by cleaning up all the damaged area to leave it as good as new. 

Small shopping mall damaged from burst pipes

3/7/2024 (Permalink)

Production tech spraying anti-microbial on a white wall.

SERVPRO performed a moisture check and job walk to determine if structure has is dried out. We have double confirmed by also checking behind positive ceiling materials for the Kitchen, Hallway and Office Space. We spoke with business owner of  Building Manager, We inspected work performed, The subfloor structure has reduced in swelling and appears to be visible stable thanks to drying methods to restore to avoid additional recon cost. We took post mitigation photos just in case. In the restaurant we checked work performed by technicians to determine remaining scope of work to be performed post abatement. Previous visit team was on site to pick up staged EQ, complete remaining demo we are able to complete before abatement services then clean exposed framing and wood structures. We did discover suspicious staining on the back wall in the Office Space where cabinets blocked off the exterior wall and flooring underneath. We marked the wall for a flood cut once our crew returns for final day demo and cleaning. Job progression is at 85% completion. HEPA 500 AFD has been moved from Kitchen/Entry to Kitchen B set under negative pressure for dust control and cross contamination purposes. We swapped out the filter before departure. We secured building upon departure.

Winter Storm Damage Due To Tree Falling On House

3/7/2024 (Permalink)

Tree has fallen on house durning winter storm.

Arrived on site, introduced our self to customer and husband & went over the loss , the roof has been tarped off and tree removed , House was  inspected , a total of 7 affected areas , main level living room, drywall ceiling has collapsed damaging living contents , as well as the kitchen/dining area drywall ceiling collapsed hardwood floor damaged and showing signs of warping ,the guest bathroom some ceiling drywall has collapsed , hallway carpet got damaged and is wet , 1 office room , one art room and one normal room in main level were not affected nor showed any signs of moisture damaged so I did not estimate for those but did the sketch of the rooms just in case we run into something while performing mitigation, basement living room heavily affected water pipe burst during snow stone , damaging ceiling tiles and a lot of visible growth all throughout the living room as well on some of the contents , the majority of customers contents are stored in plastic boxes covered so hopefully they’re not damaged and good to go for the pack out that’s needed before mitigation ,i moisture checked the basement bathroom and all walls and ceiling are affected and needs mitigation , both rooms including closet were not affected and had no signs moisture damaged , SERVPRO still went ahead and sketched the areas , over the whole house will need a pack out of salvageable contents , we let customer know we will be handling the pack out and getting an electrician and plumber as well out here & asbestos testing before any mitigation , will also get ahold of their adjuster and notify him/her of today’s inspection and get approvals of scope of work and pack out

Flooded Church

11/8/2023 (Permalink)

Church Flood abated by SERVPRO

Huge rainstorm dumbed massive amount of rain and clogged drain outside, flooding two carpeted classrooms. We arrived on site to meet with the customer Debi to inspect the water damaged caused from the back entry Staircase. Storm water built up around the drain with debris causing clog that lead to water intruding into the bottom level of the church. They reported water for into the Hallway and 2 classrooms. We found saturated vinyl tile, glued down carpets and drywall materials. We check 7 surrounding areas to be certain of findings. We explained the process, access complications and drying plan. Customer has agreed to move forward with EMS services in the morning. We built drybook, estimate and signed all initial paperwork including standard of compliance forms. We have performed all moisture mapping and labeled all affected areas. Before departure we discussed weekend monitoring, solution contact one of 2 pastors to perform monitoring and pull equipment once areas deemed dry.

For the Birds

2/1/2023 (Permalink)

For the birds.

During our latest Portland freeze, pipes broke though-out a bird sanctuary. Frozen pipes broke in multiple locations, causing widespread damage in the offices and in the areas where the injured birds were housed. SERVPRO arrived ASAP to start the clean up removal of the ceiling and floors that were damaged as well as any insulation that was wet. 

The facility lost power. SERVPRO of Southwest Portland brought in a propane generator to provide power to the building and to power our equipment to progress the dryout of the building once the wet materials had been removed. 

We did the pack out of all of the equipment in the hospital area to assure that it was safetly out of harms way while construction was in progress.