For the Birds

2/1/2023 (Permalink)

For the birds.

During our latest Portland freeze, pipes broke though-out a bird sanctuary. Frozen pipes broke in multiple locations, causing widespread damage in the offices and in the areas where the injured birds were housed. SERVPRO arrived ASAP to start the clean up removal of the ceiling and floors that were damaged as well as any insulation that was wet. 

The facility lost power. SERVPRO of Southwest Portland brought in a propane generator to provide power to the building and to power our equipment to progress the dryout of the building once the wet materials had been removed. 

We did the pack out of all of the equipment in the hospital area to assure that it was safetly out of harms way while construction was in progress. 

Huge water loss at local software company

11/15/2022 (Permalink)

The HVAC above the software company was the cause of the loss.

SERVPRO of Southwest Portland received a call in the fall from a local software company regarding a water loss. The customer informed us that he noticed his drywall cracking and was not aware of where the water was coming from or what caused the loss. Upon the call ending, we arrived on site within 30 minutes with our crew of well-trained professionals to meet with the customer, During the initial inspection, it was apparent where the drywall was bubbling and cracking on the surface. The customer informed us that he was worried that the water was coming from the level above his business. It turned out that the ceiling had suspicious staining on the back of the drywall ceiling. The cause of the loss was the HVAC system we found signs of old water damage on the plywood near the HVAC system and notified the customer of our findings.

  We then proceeded to build a containment to isolate the affected areas and set equipment in those areas. The next step was to make a drying plan to help get the customer's business back to preloss conditions as soon as possible. Demolition was going to be needed in order to help to dry process the crew removed the ceiling drywall material due to suspicious stains in addition to the cracking and water bubbles. With the equipment and demolition needed, SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Local business in need, no worry SERVPRO is here!

11/15/2022 (Permalink)

SERVPRO brings in an air scrubber to help with drying.

SERVPRO of Southwest Portland received an emergency call from a local commercial business that reported an event where the elevator malfunctioned causing a severe amount of smoke damage to the business. During the initial inspection, we noticed the distinctive heavy electrical smoke odor walking into the building. The closer we got to the elevator and mechanical room, the smell got worse and worse. The mechanical room was unbearable to be in without the proper PPE, we found that the HVAC system was also polluted and contaminated by the smoke damage. 

Once we saw the extent of the damage the drying plan was created, we brought in the specialty drying equipment to assist with removing hazardous smoke air pollutants from affected areas and contents. We brought in six air filtration devices four of them went on the main level and the other two went into the mechanical room, ozone machines were set up in all affected areas excluding the elevator due to access restrictions. Our crew brought in our own SERVPRO fogger lemon fresh deodorizer smoke odor counteractant along with, window cleaner, chem sponges, mops, and buckets to clean floors after the fogging took place. We then placed a plastic covering over the contents prior to cleaning to prevent further damage or cross-contamination.

SERVPRO of Southwest Portland was able to get the customer business back up and running in only 5 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Satisfied Customer Returns

2/1/2022 (Permalink)

Frame your water damage clean-up with the Professionals at SERVPRO of Southwest Portland.

SERVPRO was called out to the frame shop due to a roof leak caused by a hatch on the roof being left open, water coming through the ceiling affecting the walls and ceiling. Leak had been fixed by contractors. SERVPRO remove 28 ft of rubber base trim and set containment over the hole in the ceiling where the ceiling tile fell, we ducted the ceiling and set a dehu to dry out the ceiling and wall cavities. We also set 3 air movers pointed at the walls where rubber base trim was removed. We will leave the on site for 3-5 days until the area is dry. 

Our crews always meet COVID requirements when working in homes and businesses. Please call us 24/7/365. 

Mold and Your Business

1/8/2022 (Permalink)

Call and expert before its too late!

SERVPRO of Southwest Portland knows that disaster doesn't just wait to happen when you're awake. Things happen at all times of the day and night. Mitigation has to happen as quickly as possible to keep things from getting worse.  For example, mold can start to grow in a little as 24 hours. When you have water damage I doubt you're going to want to hear from the company you called that you can't be out for a few days. Worse might be when you have something happen in the middle of the night and all you get is the answering machine from a company. 

SERVPRO of Southwest Portland will be there to answer your call no matter what time of day or night.

Businesses suffer with COVID

1/3/2022 (Permalink)

SERVPRO cleans for COVID

COVID has shut down businesses large and small.

SERVPRO of Southwest Portland and its professional teams can clean and sanitize your business getting it up and running in no time.

SERVPRO of Southwest Portland understands that you need to get your business up and running as quickly as possible. That could mean any place from your housing association to your one man repair shop. No matter what the situation we are prepared to work thru the night to get you and your clients back with an open sign at the door. 

If your business or property is in Portland area, who better to call then the team that is your neighbor. Our crews are ready and on call to help in any situation. SERVPRO of Southwest Portland even has the ability to store your business contents while getting your place of business ready for business.

Please call SERVPRO of Southwest Portland 24/7/365 at 503-777-9739.

Storm hits Portland. Major damage to businesses

1/3/2022 (Permalink)

Flooded business saved by SERVPRO.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Please call SERVPRO of Southwest Portland 24/7/365.

Emergency 24/7/365 Clean-Up for Flooding

1/3/2022 (Permalink)

24/7/365 Emergency Service

SERVPRO of Southwest Portland knows that disaster doesn't just wait to happen when you're awake. Things happen at all times of the day and night. Mitigation has to happen as quickly as possible to keep things from getting worse.  For example, mold can start to grow in a little as 24 hours. When you have water damage I doubt you're going to want to hear from the company you called that you can't be out for a few days. Worse might be when you have something happen in the middle of the night and all you get is the answering machine from a company. 

SERVPRO of Southwest Portland will be there to answer your call no matter what time of day or night.

A huge fire loss, turned into a huge fire and water loss

11/11/2021 (Permalink)

SERVPRO of Southwest Portland working alongside the firefighters.

SERVPRO received a call regarding a local assisted living center that experienced a fire loss in one of the resident’s kitchens.  As promised, SERVPRO arrived on site within an hour of the call ended with a truck full of equipment ready to restore the kitchen to its preloss condition.

Upon arrival one of the workers alerted us that the sprinklers in the building went off and was able to put out the initial flames until the fire crews and were able to cover the rest. By the time the fire was put out five floors in the living center were affected by the water from the sprinklers. SERVPRO was called out to handle the huge fire loss but it became apparent that this job was a dual job, it was both a fire and water damage job.

With that in mind, it didn’t bother us at all SERVPRO has trained professionals for all kinds of losses. We placed our equipment throughout elevators, hallways, residents’ rooms, and also the dining area. Once the equipment read that the floor, walls, drywall, and carpets were dry our crew began to go through the salvageable items from the fire and to start clearing out the soot from the room.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Why should we go with SERVPRO?

11/4/2021 (Permalink)

SERVPRO is the leader of restoration services.

SERVPRO was founded in 1967 and ever since opening SERVPRO has been the leader in water, fire, mold, and other specialty cleanup restoration services. SERVPRO has responded to property damage emergencies ranging from multi-million-dollar jobs such as the Pentagon, the White House, and to those suffered by individual businesses and homes. SERVPRO professionals have established relationships with their local communities and the business in their communities along with insurance companies and commercial clients nationwide. 

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas in the Portland metropolitan area. We have well-trained professionals that know the types of smoke and their behavior patterns are vital to proper restoration. Accurate inventory helps keep costs low and reduces job completion time. SERVPRO of Southwest Portland can provide an itemized, area-by-area loss inventory. In addition, we can pack out your household items and clean and store them at our location until we return them to your freshly clean home. SERVPRO of Southwest Portland “can manage the damage” and we are proud to serve the Multnomah County and the Portland Metropolitan area. Please check out our website, five-star reviews on Google, Facebook, Youtube, Instagram, and Yelp.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Commercial Water Loss From Roof Leak

2/4/2021 (Permalink)

Framing up a water loss.

SERVPRO was called out to the frame shop due to a roof leak caused by a hatch on the roof being left open, water coming through the ceiling affecting the walls and ceiling. Leak had been fixed by contractors. SERVPRO remove 28 ft of rubber base trim and set containment over the hole in the ceiling where the ceiling tile fell, we ducted the ceiling and set a dehu to dry out the ceiling and wall cavities. We also set 3 air movers pointed at the walls where rubber base trim was removed. We will leave the on site for 3-5 days until the area is dry. 

Our crews always meet COVID requirements when working in homes and businesses. Please call us 24/7/365. 

Vandalism and Graffiti

2/1/2021 (Permalink)

Graffiti and Vandalism is getting out of control.

Removing More than Paint and Vandalism from Miami Homes

Much like any major city in the country, Portland has its fair share of individuals caught in the adrenaline-filled days of their youth looking to destroy property to catch someone's attention or feel some rush. When it is your business on the receiving end of this marring, you might find out how challenging removing spray paint or repairing damaged structural components might be. Fortunately, you are not alone in this venture.

How SERVPRO Helps the Aesthetic Appeal of Portland 

We know how frustrating tag 'art' can be on your property, and the challenge of removing these markings only worsens the longer it goes untouched. It can get likened in ways to storm damages that never get repaired. These breaches can continually allow floodwater into your home, leading to more severe situations like mold and microbial growth. Untouched graffiti can feel impossible to remove with traditional cleaning methods, but our SERVPRO team has some advanced strategies, including:

• Powerful cleaning agents
• Media and soda blasting
• Controlled demolition and build back

Your Property Has Been Vandalized, What Do You Do?

Contacting our SERVPRO team can get professionals moving quickly to address this issue as soon as you discover it. The faster our professionals can reach these issues, the more effective general cleaning practices become. Faster and more efficient cleaning of graffiti and other vandalism can quickly make it "Like it never even happened."

Need Vandalism and Graffiti Cleanup Services?
Call Us Today – 503-777-9739

Warehouse Commercial Restoration

1/4/2021 (Permalink)

SERVPRO at its best.

SERVPRO of Southwest Portland understands that you need to get your business up and running as quickly as possible. That could mean any place from your housing association to your one man repair shop. No matter what the situation we are prepared to work thru the night to get you and your clients back with an open sign at the door. 

If your business or property is in Portland area, who better to call then the team that is your neighbor. Our crews are ready and on call to help in any situation. SERVPRO of Southwest Portland even has the ability to store your business contents while getting your place of business ready for business.

Please call SERVPRO of Southwest Portland 24/7/365 at 503-777-9739.

Water Damage At Your Business

1/4/2021 (Permalink)

Faster in any disaster.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Please call SERVPRO of Southwest Portland 24/7/365.

When A Storm Affects Your Business

1/4/2021 (Permalink)

Faster in any disaster

SERVPRO of Southwest Portland knows that disaster doesn't just wait to happen when you're awake. Things happen at all times of the day and night. Mitigation has to happen as quickly as possible to keep things from getting worse.  For example, mold can start to grow in a little as 24 hours. When you have water damage I doubt you're going to want to hear from the company you called that you can't be out for a few days. Worse might be when you have something happen in the middle of the night and all you get is the answering machine from a company. 

SERVPRO of Southwest Portland will be there to answer your call no matter what time of day or night.

Water leads to mold unless you get it right away.

1/4/2021 (Permalink)

Call us as soon as you have water damage.

Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your Baltimore's Inner Harbor home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Commercial Water Loss

11/25/2020 (Permalink)

Faster to Any Disaster.  Emergency mitigation means that under normal circumstances, a SERVPRO Professional is on-site within four hours to begin drying your building and restorable contents. Remember the faster the water is removed, the less chance of serious damage to your facility.  Each SERVPRO of Southwest Portland Professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your home or building is quickly and thoroughly dried, which helps prevent secondary water damages.  SERVPRO of Southwest Portland strongly believes in the 3 E's (Experience, Expertise and Equipment) and is proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week.

SERVPRO Saves The Day

11/16/2020 (Permalink)

SERVPRO saves the day.

Disaster can come in all shapes and sizes.  Mistakes happen and when they do you can trust SERVPRO of SW Portland to save the day.  A concrete contractor accidently drilled through the ceiling of a this server room releasing water and dust that caused thousands of dollars worth of damage.  The cleanup saved millions of dollars worth of damage to the equipment and data and the day was saved!

Post Mitigation of the server room shows Air Scrubbers and Portable AC unit to counter heat given off from cleaning practices and equipment usage.

SERVPRO of Southwest Portland was there to make it "Like it never even happened."

Please call us at 503-777-9739 twenty-four hours a day seven days a week for all your needs. 

Certified: SERVPRO Cleaned

9/30/2020 (Permalink)

Market clean for covid.

CSC Description of Services

Overview of the various services offered as a part of the Certified: SERVPRO Cleaned program.

The Certified: SERVPRO Cleaned (CSC) program is centered around the three C’s – Consult, Clean, and Certify. The production Division needs to understand the various services that your franchise is offering local businesses through the Certified: SERVPRO Cleaned program.

Consult

Your franchise can partner with the property owner to: [1] evaluate their current cleaning processes, [2] make recommendations of how they can improve their existing cleaning process, and [3] propose additional services (Standard Service or Enhanced Service) that SERVPRO can offer to minimize the potential transmission of COVID-19. You can also suggest how frequently these services should occur. Higher frequency service is recommended for businesses with high traffic and an inability to implement health screening of people entering the business.

Standard Service

Standard services focus on cleaning and disinfectant application to frequently contacted touch points such as doorknobs, light switches, countertops, keyboards, and desks to minimize the potential transmission of COVID-19. This includes cleaning visibly soiled touch points, disinfecting of nonporous touch points, sanitizing porous touch points, and wiping/cleaning surfaces to eliminate product streaking and/or residues.

Enhanced Service

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touch points such as the front, sides, and backs of desks, counters, tables, vanities, or equipment to minimize the potential transmission of COVID-19. This includes cleaning visibly soiled surfaces, disinfecting nonporous, sanitizing of porous, and wiping/cleaning surfaces to eliminate product streaking and/or residues. 

Emergency Service

Your franchise can perform Enhanced Service whenever the customer needs you, specifically when they have a confirmed COVID-19 case. This may involve more cleaning since their internal cleaning may not have occurred due to the incident.

Test

Testing is not required to utilize the Certified: SERVPRO Cleaned window cling or table tents. Your franchise can choose to conduct testing to evaluate and document the effectiveness of the service, such as [1] utilization of an ATP meter for general bio-contamination detection designed to evaluate the level of surface cleanliness and overall hygiene of biohazard impacted materials, or [2] utilization of new surface tests specifically focused on the presence of COVID-19. 

Cleaning for Bio-Hazard

9/25/2020 (Permalink)

Cleaning for Bio-hazard

SERVPRO is a leading vendor for Bio-hazard, Vandalism and Crime Cleanup and Restoration. 

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO professionals offer fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial owners. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. 

A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

We are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products we will turn an unsafe environment into a clean safe home or office.

Water Damage at Downtown Store

9/9/2020 (Permalink)

Downtown Retail Store

SERVPRO of Southwest Portland was called out to a retail store after hours to clean and restore a 5010 square foot retail store area.

Two floors were involved in the water damage caused by a toilet line break in the bathroom upstairs.

The flooring needed to be removed in some areas due to a delay in being able to set equipment.

Coping was also removed in areas where water had moved up the wall. 

Contents were moved within the store where the flooring needed to be removed. 

A desiccant dehumidifier was used due to the large area involved in the water damage as well as air movers and large dehumidifiers. 

Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups.

Fogging and Cleaning for COVID

9/1/2020 (Permalink)

Suited up and fogging for COVID

SERVPRO of Southwest Portland has been tasked to do the cleanup for Fire, Water, and COVID-19 damage that has happened, and we have also done board-ups. 

Our SERVPRO of Southwest Team is trained in doing the cleaning and restoration for Fire, Water, and Bio-hazard including COVID-19. SERVPRO of Southwest Portland wears PPE and uses only CDC-recommended cleaners to do the job. No matter the time of day or the day of the week we are ready to perform your clean-ups. 

Help your employees and customers feel safer by having a professional cleaning company that has the experience to do the job. Let us give your business a "Certified: SERVPRO Cleaned" badge. 

We are "Here to Help". Please call 503-777-9739 24/7/365. 

COVID-19 has come with its fair share of problems with the introduction of COVID-19 SERVPRO of Southwest Portland is trained in doing the cleaning and restoration for Fire, Water, and Bio-hazard including COVID-19. If given the opportunity SERVPRO of Southwest Portland wears personal protective equipment (PPE) and uses only CDC-recommended cleaners to do the job. 

No matter the time of day or the day of the week we are ready to perform your clean-ups. SERVPRO of Southwest Portland has been tasked to do cleanup for Fire, Water, and COVID-19 damages that have happened, and we also have done board-ups.

Give SERVPRO of Southwest of Portland the chance to help you and your employees feel safer by having a professional cleaning company that has the experience to do the job and do it right. Let SERVPRO of Southwest Portland give your business a “Certified: SERVPRO Cleaned” badge.

We are "Here to Help". Please call 503-777-9739 24/7/365.

Fire Then Water Damage

2/27/2020 (Permalink)

Fire and water damage in a local assisted living centers affecting multiple floors.

This multi-story assisted living center on the hills of downtown Portland experienced a fire break out in one of the resident's kitchens. The sprinklers in the building went off to put out the initial flames and then fire crews arrived to cover the rest. By the time the fire had been put out five floors had significant amounts of water damage. SERVPRO of Southwest Portland went in to first remove the water damage that had occurred and then start to clear out the initial problem, the fire and soot damage. We placed equipment throughout elevators, hallways, resident rooms, and dining area. After the meters read the floor, walls, drywall, and carpets were dry. We began to go through salvageable items from the fire and start to clear the soot out of the room. This was a long process, but the finished product looked good as new! 

Commercial Water Loss Affecting Four Businesses

2/5/2020 (Permalink)

One business affected by the loss

A water loss started from a sink in an upstairs office bathroom. The water continued to travel into the adjacent business office and then down to the offices below them. There was standing water in both of the downstairs businesses and all of the flooring and textiles throughout, were made of different materials. Two server rooms were affected by the loss so electric was a huge concern. Making sure water didn't get into the equipment and make matters worse. Major water extraction was necessary right away. Some of the flooring was natural textiles, so proper care for the specific material was also necessary for drying. The water was removed and drying equipment was placed for four days to dry the rest of walls, floors, and ceiling areas that came in contact with the water. 

Packout and Clean

1/16/2020 (Permalink)

Tenant clean out

SERVPRO of Southwest Portland is always available to pack out and clean apartments and homes, as well as buildings after tenants, leave and dispose of the contents. We also can clean and leave the apartment in perfect order for the next commercial or residential tenant. Some of our services include asbestos abatement, mold remediation, cleaning, pack out and pack back, carpet cleaning, air duct cleaning, clean out of crawl spaces and attics. We do the soot removal, cleaning and rebuild after a fire or water damage.

Office Space Water Damage

1/15/2020 (Permalink)

Individual office showing the water damage on the carpet.

During the wet, and rainy season here in the Pacific Northwest, we sometimes get dumped on with large amounts of rain at once. This was an office building that had large amounts of water come through the front doors and across the carpet into other individual office spaces. Since there is no turning the water "off" at the source, different steps are taken to prevent further damage to the structure, equipment, power sources, and personal belongings. With the help of a flood truck to remove the standing water, and redirection of free-flowing water, we were able to start setting up our drying equipment for the interior of the office building. The drying equipment was set to dry overnight so the staff could still work during their regular business hours.

Containment For Demolition

1/15/2020 (Permalink)

Containment setup for demolition in an office.

Throughout this office, there was water damage that affected the carpets and up the sides of each wall, especially in the hallway. We set up containment for demolition around certain work areas so no office equipment would be compromised from the demo. Each individual office was tested for water damage from floor to ceiling and the affected drywall was then cut out to be disposed of and replaced down the road with all new drywall. We had to rip out the carpets and the thin carpet padding down the hallways and in one of the rooms due to a mold test that came back positive. The rest of the carpet throughout the office we were able to dry down and restore back to the original condition. 

Store Flood

1/7/2020 (Permalink)

Water through the front of the structure soaked the carpet.

The front rooms of this business were affected by heavy and quick water coming in from outside. SERVPRO of Southwest Portland was on the job to stop the source of the water, and in this case, it was coming from the store's front wall. The next step to mitigation was to help move furniture and office equipment out of the affected rooms into the other portion of the building. Roughly 200 square feet of carpet was affected by this water leak, so the plan of action was to set up dehumidification in heavily soaked rooms and air movers around the office to quickly dry the carpets. Once completely dry, thorough cleaning was done to the hard floors and the carpet to restore the business back to original condition.

Pioneer Place

1/2/2020 (Permalink)

Front of Structure water damage

The ceiling of the Pioneer Place Shopping Mall was compromised by a broken pipe. The main level of the food court had a few inches of standing water that needed to be removed. Since the water damage was in an area where mall traffic is heavy, the water needed to be removed as quickly as possible so the businesses could operate during open hours. The water loss happened on the third floor making the affected space quite large. Our team was able to locate the site where the water was coming from and were able to turn it off while they worked on getting the standing water picked up. Our team was able to have the water cleaned up, demolition work done, and everything restored back to preloss condition the same day the loss occurred! 

Woodland Music School

1/2/2020 (Permalink)

Front of structure for Woodland Music School

SERVPRO Of Southwest Portland was called out to Woodland Music School during their holiday break due to water damage in a crawlspace. We placed multiple air movers and dehumidifiers to dry the space in just a few days to allow the school to open as soon as possible. 

Woodland Music School has five locations in the greater Vancouver area. We are proud to be able to service the schools and keep them open and running during the stormy days of fall and winter. We are open 24 hours a day and 7 days a week, please call 503-777-9739 for all your fire, water, mold, and biohazard cleanups. We are located right off of I-5 to make it easier to reach locations in Portland and Vancouver.

Concorde Career College

1/2/2020 (Permalink)

Front of structure for Concorde Career College

This water damage happened after a coffee machine malfunctioned and was dripping throughout the night. A team from SERVPRO of Southwest Portland was called out to assess the damage first thing the following morning so we didn't interfere with students attending classes at the school. Accidents can happen unexpectedly, therefore, we are here to help twenty-four hours a day and seven days a week. This water damage was caught early on before other damage occurred from the dripping coffee machine. We were able to have the water cleaned up and all monitoring done around the schools operating hours so students were not affected by the loss and cleanup. Working around a schedule that works best for our customers is important to us, please give us a call and we can work around a time frame is convenient for you!

Holy Family Catholic School

1/2/2020 (Permalink)

Front of structure for Holy Family Catholic School

There was a drain backed up in this school causing water damage that affected five rooms along with some other materials. SERVPRO of Southwest Portland was called out to place drying equipment in the damaged areas. Our certified technicians had to do some demolition due to damaged carpet and walls in multiple rooms. Since the structure was built in 1946, additional inspection and testing was needed before moving forward with removal or drywall and flooring. Water damage can be devastating and no matter the size, SERVPRO of Southwest Portland is here to help twenty-four hours a day -and seven days a week. We know damage can be unpredictable, so we are open every day of the year. Please give us a call at 503-777-9739 for help with your water cleanup. 

Flooded office building

10/1/2019 (Permalink)

Water main break flooded office building

Founded in 1967, SERVPRO is a leader of water, fire, mold and other specialty cleanup and restoration services.  SERVPRO's Professionals have responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon to those suffered by individual businesses and homes.  SERVPRO professionals have established relationships with major insurance companies and commercial clients nationwide.  SERVPRO of Southwest Portland "can manage the damage" and get your business back.  We are proud to serve Multnomah County and other areas of the Portland Metro. SERVPRO professionals are trained and have been background checked. Your place of business could not be in better hands than those of SERVPRO of Southwest Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Retirement Home Fire

10/1/2019 (Permalink)

Large commercial fire & water loss due to a malfunctioning sprinkler system. Three floors were flooded. SERVPRO of Southwest Portland was able to be on side within the hour, placing equipment. The businesses were dry within 3-5 days. 

The tenants of this retirement home did not have to be displaced and we were able to a minimum amount of reconstruction to the walls and flooring. The management was very pleased with the results and we were able to do an Emergency Ready Profile with them 

Do: 

Shut off the source o9f water if possible or contact a qualified party to stop the water source.

Turn off the circuit breakers for wet areas of the building when acce3ss to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing tabletop and lamps. 

Parklane Mattress

9/15/2019 (Permalink)

Parklane Mattress building

The water heater in a local Parklane Mattress store broke and leaked water throughout the store. SERVPRO of Southwest Portland was able to send their crews to mitigate the water and stop further damage to the store. Other than placing equipment such as air movers , dehu's and air scrubbers we only needed to pull the water from the floor. When I met with the manager of the store he told me that SERVPRO had certainly come to the rescue in a timely manner and had saved the Parklane Mattress store thousands of dollars that they would have had to spend if we had not been so prompt and ready to take action. If your business experiences a fire or water loss please call 503-777-9739.  

T-Mobile

9/9/2019 (Permalink)

T-Mobile water damage.

A water pipe broke at the T-Mobile location in Clackamas flooding the store. SERVPRO of Southwest Portland came to the rescue and pulled the water from the location. The T-Mobile store was happy we were able to take care of the store even when it happened over the weekend. SERVPRO of Southwest Portland services major account customers across the country. SERVPRO are a seven day a week company three-hundred and sixty-five days a year. You can find our green trucks and cars on the seen 24 hours of the day. Each SERVPRO is individually owned and operated across the country. We are now part of Blackstone an International company so you will be seeing SERVPRO expand to other countries. Please call us at 503-777-9739. 

Commercial Fire Loss

1/18/2019 (Permalink)

Commercial Fire Loss

How SERVPRO Professionals can make it "Like it never even happened."  Pretesting helps SERVPRO Professionals determine what type of fire has taken place.  Knowing the types of smoke and their behavior patterns are vital to proper restoration.  Accurate inventory helps keep costs low and reduces job completion time.  We can provide an itemized, area-by-area loss inventory. We pack out your household items and clean and store them at our location until we can return them to your fresh clean home.  "We can manage the damage."  SERVPRO is Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro. Please check out our five star reviews on Google, Facebook and Yelp. If you have any questions please call us at 503.777.9730. 

Commercial Water Loss

1/18/2019 (Permalink)

Commercial Water Loss

Founded in 1967, SERVPRO is a leader of water, fire, mold and other specialty cleanup and restoration services.  SERVPRO's Professionals have responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes.  SERVPRO Professionals have established relationships with major insurance companies and commercial clients nationwide.  SERVPRO of Southwest Portland "can manage the damage" and get your business back.  We are proud to serve Multnomah County and other areas of the Portland Metro. SERVPRO professional are trained and have been background checked. Your place of business could not be in better hands than those of SERVPRO of Southwest Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Green Machine to the Rescue

1/18/2019 (Permalink)

The Green Machine to the Rescue

This auto repair shop here in Portland, OR was the victim of an overnight fire.  With all of the oil, gas, oil filled rags, vehicles and fluids this type of business is very susceptible to fire.  This one happened to be started by an old, faulty electrical panel.

After the fire was out, the owner knew they could depend on SERVPRO of SW Portland to get them back up and running.  As you can imagine, the amount of items that were damaged was very large but not all of it was thrown away.  Many items were taken to our warehouse and cleaned up with our wide range of specific cleaning supplies.  When they were taken back to the shop the owner was thrilled that they didn't have to be thrown out.

Crash

1/18/2019 (Permalink)

Hole in the Wall Gang

When the unfortunate instance of vandalisim takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".  

DO

• Hose or wash egg damage from building exterior as soon as possible.
• Vacuum glass particles from carpets and upholstery.
• Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

Don't

• Attempt to remove ink, paint or cosmetic stains. 
• Operate damaged lamps or appliances
• Discard furniture wood chips, broken pieces from porcelain, furniture or art objects

Vehicle collisions with businesses can come unexpected. Trust that we can respond quickly to get business rolling on and the place cleaned up.

Hotel Bathroom

1/8/2019 (Permalink)

Hotel Bathroom

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened."

DO:

• Avoid all contact with sewage and items contaminated from sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON’T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can occur because items that aren't meant to be flushed get flushed and stuck.  

Do's and Dont's of Vandalism

1/8/2019 (Permalink)

When the unfortunate instance of vandalism takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the cleanup. SERVPRO of Southwest Portland helping to make it "Like it never even happened".  

DO

• Hose or wash egg damage from building exterior as soon as possible.
• Vacuum glass particles from carpets and upholstery.
• Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

Don't

• Attempt to remove ink, paint or cosmetic stains. 
• Operate damaged lamps or appliances
• Discard furniture wood chips, broken pieces from porcelain, furniture or art objects

Vehicle collisions with businesses can come unexpected. Trust that we can respond quickly to get business rolling on and the place cleaned up.

Commercial Fire Damage

1/8/2019 (Permalink)

Fire Damage

This auto repair shop here in Portland, OR was the victim of an overnight fire.  With all of the oil, gas, oil filled rags, vehicles and fluids this type of business is very susceptible to fire.  This one happened to be started by an old, faulty electrical panel.

After the fire was out, the owner knew they could depend on SERVPRO of SW Portland to get them back up and running.  As you can imagine, the amount of items that were damaged was very large but not all of it was thrown away.  Many items were taken to our warehouse and cleaned up with our wide range of specific cleaning supplies.  When they were taken back to the shop the owner was thrilled that they didn't have to be thrown out.

Commercial Job at Eye Clinic

1/7/2019 (Permalink)

Commercial Job Eye Clinic

A water dispenser faulty switch broke,  inside eye clinic flooding the entire office it had ran for two days during the weekend. SERVPRO was able to extract the water and set the office back to normal in just five days.

The Eye Clinic was very happy with quick response from our SERVPRO team. Our highly trained staff was on the job in less than an hour after being called. 

SERVPRO corrected the water leak and removed the standing water. We use humidifiers and replace west or visibly moldy insulation materials. 

The SERVPRO difference is we reduce potential for mold growth , remediate bacteria, fungi and mold and eliminate offensive odors. We also give written inspections and estimates. 

Please call us at 503-777-9739 twenty-four hours a day seven days a week. 

Commercial Loss

10/4/2018 (Permalink)

High Rise Rehab.

How SERVPRO Professionals can make it "Like it never even happened."  Pretesting helps SERVPRO Professionals determine what type of fire has taken place.  Knowing the types of smoke and their behavior patterns are vital to proper restoration.  Accurate inventory helps keep costs low and reduces job completion time.  We can provide an itemized, area-by-area loss inventory. We pack out your household items and clean and store them at our location until we can return them to your fresh clean home.  "We can manage the damage."  SERVPRO is Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro. Please check out our five star reviews on Google, Facebook and Yelp. If you have any questions please call us at 503.777.9730. 

Server

8/8/2018 (Permalink)

Disaster can come in all shapes and sizes.  Mistakes happen and when they do you can trust SERVPRO of SW Portland to save the day.  A concrete contractor accidently drilled through the ceiling of a this server room releasing water and dust that caused thousands of dollars worth of damage.  The cleanup saved millions of dollars worth of damage to the equipment and data and the day was saved!

Post Mitigation of the server room shows Air Scrubbers and Portable AC unit to counter heat given off from cleaning practices and equipment usage.

SERVPRO of Southwest Portland was there to make it "Like it never even happened."

Please call us at 503-777-9739 twenty-four hours a day seven days a week for all your needs. 

Daycare Center

8/1/2018 (Permalink)

Daycare center fire.

Founded in 1967, SERVPRO is a leader of water, fire, mold and other specialty cleanup and restoration services.  SERVPRO's Professionals have responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes.  SERVPRO Professionals have established relationships with major insurance companies and commercial clients nationwide.  SERVPRO of Southwest Portland "can manage the damage" and get your business back.  We are proud to serve Multnomah County and other areas of the Portland Metro. SERVPRO professional are trained and have been background checked. Your place of business could not be in better hands than those of SERVPRO of Southwest Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Water Fountain Malfunction

8/1/2018 (Permalink)

Water Fountain Malfunction

The local church had a water damage due to the water fountain malfunctioning. The downstairs area of the church was flooded. SERVPRO of Southwest Portland was able to be on the job in less than an hour making the damage far less than it would have been had the customer had to wait for hours for someone to start the cleanup. Speed to the job is essential in a water to damage to prevent greater loss of the water wicking up the walls and spreading to other areas that were not affected. Mold can also start to grow within 72 hours or less if left unattended. Please call SERVPRO of Southwest Portland for all your fire, water, mold and bio-hazard needs. Please call us at 503-777-9739.

Water Heater at Insurance Company

8/1/2018 (Permalink)

Water Heater

SERVPRO of Southwest Portland as your Franchise Professional can identify the source and type of water, which determines the proper course of action.Drying equipment controls temperature and humidity, minimizing secondary damage. 

SERVPRO works to control mol and remediate or while protecting the health and safety of building occupants.

We inspect fabrics and test to determine the safest and most effective cleaning method. Office furniture can be cleaned to effectively extend its useful life. 

We use the latest IICRC training as well as state-of the art equipment to remove entrapped soils from deep within your carpet's pile and backing. Using IICRC standards for carpet as a guide will show you what cleaning options would be best for your carpets level of soiling and explain the benefits of soil protection. 

Commercial Vandalism

5/9/2018 (Permalink)

This is not what it looks like. They are cleaning the graffiti.

Vandalism happens and when it does happen you can count on the professionals at SERVPRO of Southwest Portland to make it "Like it never even happened."  SERVPRO has been in business since 1967 helping businesses and homes cope with graffiti and other issues that may happen. SERVPRO of Southwest Portland professionals are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.  Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean safe offices, businesses and homes. SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro.  Any questions please call us at 503.777.9739.  We are here to help.

Making vandalism disappear.

When Business Mistakes Happen

2/2/2018 (Permalink)

This restaurant fire was put out but the damage was done.

Just when your back is turned mistakes can happen.  When this restaurant had a fire SERVPRO was there to help this business get back to work.  There was not only fire and smoke damage but water damage as well due to putting out the fire.  Your business is important and SERVPRO of Southwest Portland has the equipment and resources to mitigate any sort of disaster that anyone might have.  We can manage the damage.  The equipment used on this job not only saved the insurance company money but got the restaurant up and running in record time.  We believe in the 3E's (Experience, Expertise and Equipment) and are proud to serve Multnomah County and other areas of Portland.  Please call us at 503.777.9739 and you can also program us into your phone.

Auto Repair Shop Suffers Fire Damage

1/17/2018 (Permalink)

Getting back to before loss condition

This auto repair shop here in Portland, OR was the victim of an overnight fire.  With all of the oil, gas, oil filled rags, vehicles and fluids this type of business is very susceptible to fire.  This one happened to be started by an old, faulty electrical panel.

After the fire was out, the owner knew they could depend on SERVPRO of SW Portland to get them back up and running.  As you can imagine, the amount of items that were damaged was very large but not all of it was thrown away.  Many items were taken to our warehouse and cleaned up with our wide range of specific cleaning supplies.  When they were taken back to the shop the owner was thrilled that they didn't have to be thrown out.

Vandalism of Commercial Building

1/17/2018 (Permalink)

Business had vandalism.

When the unfortunate instance of vandalisim takes place in your life, know SERVPRO of Southwest Portland will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the clean up. SERVPRO of Southwest Portland helping to make it "Like it never even happened".  

DO

• Hose or wash egg damage from building exterior as soon as possible.
• Vacuum glass particles from carpets and upholstery.
• Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

Don't

• Attempt to remove ink, paint or cosmetic stains. 
• Operate damaged lamps or appliances
• Discard furniture wood chips, broken pieces from porcelain, furniture or art objects

Vehicle collisions with businesses can come unexpected. Trust that we can respond quickly to get business rolling on and the place cleaned up.

We Can Manage The Damage

10/26/2017 (Permalink)

This office fire was contained but the damage was done.

How SERVPRO Professionals can make it "Like it never even happened."  Pretesting helps SERVPRO Professionals determine what type of fire has taken place.  Knowing the types of smoke and their behavior patterns are vital to proper restoration.  Accurate inventory helps keep costs low and reduces job completion time.  We can provide an itemized, area-by-area loss inventory. We pack out your household items and clean and store them at our location until we can return them to your fresh clean home.  "We can manage the damage."  SERVPRO is Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro. Please check out our five star reviews on Google, Facebook and Yelp. If you have any questions please call us at 503.777.9730. 

Get Your Business Back

10/19/2017 (Permalink)

Severe water damage has flooded this business.

Founded in 1967, SERVPRO is a leader of water, fire, mold and other specialty cleanup and restoration services.  SERVPRO's Professionals have responded to property damage emergencies ranging from multi-million dollar disasters such as the Pentagon, to those suffered by individual businesses and homes.  SERVPRO Professionals have established relationships with major insurance companies and commercial clients nationwide.  SERVPRO of Southwest Portland "can manage the damage" and get your business back.  We are proud to serve Multnomah County and other areas of the Portland Metro. SERVPRO professional are trained and have been background checked. Your place of business could not be in better hands than those of SERVPRO of Southwest Portland.  Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Mistakes Happen

5/15/2017 (Permalink)

Post Mitigation of the server room showing Air Scrubbers and Portable AC unit to counter heat given off from cleaning practices and equipment usage.

Disaster can come in all shapes and sizes.  Mistakes happen and when they do you can trust SERVPRO of SW Portland to save the day.  A concrete contractor accidently drilled through the ceiling of a this server room releasing water and dust that caused thousands of dollars worth of damage.  The cleanup saved millions of dollars worth of damage to the equipment and data and the day was saved!

Post Mitigation of the server room shows Air Scrubbers and Portable AC unit to counter heat given off from cleaning practices and equipment usage.

SERVPRO of Southwest Portland was there to make it "Like it never even happened."

Please call us at 503-777-9739 twenty-four hours a day seven days a week for all your needs.