I had an after hours emergency with a leaking washer that lead to water leaking from the upstairs laundry room, behind the wall, and through the kitchen roof on the first floor. DeShawn's team, which included Makayla and Jermaine, responded swiftly to my call and handled the cleanup faster than I could have ever anticipated. I could not say enough good things about SERVPRO and this team and how thankful I am to have had them answer my call.

DeShawn came out to do an inspection for a leak we had. He was very diligent and inspected all of the areas in our home for water damage. He had wonderful advice and was very professional. We will ask for him by name the next time we need to use SERVPRO.

DeShawn, Jermaine and Makayla Responded to our emergency immediately. Very professional and easy to work with. Overall job was excellent.

Very punctual and professional. Deshawn and Jermaine were very dependable and cool to work with

Deshawn Blakey and Jermaine, I worked with them, very professional doing their job.

I am extremely pleased with the service from Deshawn Blakey.
He was especially kind and informative. I appreciated his help very much.

Had a great experience with the local SERVPRO team after a water inlet broke. My insurance contacted SERVPRO and Jose was the first point of contact. He reached out 9pm at night ready to come inspect, but we both agreed the next day would be fine.

In the following days, Jose and his team (Travis, Hunter, Charlie, Geo, and Jermaine) made detailed inspections, installed equipment, and followed up daily on progress of drying my floors, walls and ceilings. They brought in a testing service to ensure there was no asbestos before removing flooring and we're back the next day.

In the end, I'm confident the affected areas are dry and free of potential mold. All that's left is some repair and construction to do. I would definitely invite SERVPRO to assist again on the future.

We’ve used SERVPRO of SW Portland twice at our place of business. Both experiences were excellent. A wooden storage shed on our property burned to the ground three or four years ago. SERVPRO’s hazmat team did a superb job cleaning up the huge mess left behind. The water removal work that José, Makayla and Geo did in the basement of our office building yesterday was also extremely well done. Jose and his crew were professional, courteous, friendly, on time, and respectful of our property. I wouldn’t hesitate to call SERVPRO of SW Portland should any future need arise.

Deshawn Blakey (service tech) came to the property in St. Helens for an inspection and estimate for water intrusion in a crawlspace. He was on time and professional. He did a great job explaining the issues and provided an estimate and written statement the same day. I really appreciate the great service received. Thanks!

We worked with a great team including Hunter, Shawn, Travis, Jermaine, Makayla and Geo. They were courteous, knowledgeable and answered all of my questions. I particularly appreciated Hunter’s insight and advice throughout the process. His communication skills are top notch!

Debbie, Hunter, Jermaine, Makayla and Travis were all amazing and wonderful, very professional and helpful. The answered all my questions and explained what they were doing as they went along. They were kind to my dog and he enjoyed their company.

Jose, Hunter and Travis were great! Thank you

I had my septic back up into my house. Damage to wood floor. They responded immediately and checked for dampness under the floor even crawling under the house. Jose Rivera and Denise Willis very professional, answering all my questions and concerns.

Deshawn Blakey was phenomenal to work with- kind, efficient, professional and effective. Hunter and Jermaine came in and took care of the damage with zero inconvenience on me! They kept me in the loop and really made this experience so easy

DeShawn Blakey, Jermaine and crew did a great job on my water damage problems. On time, professional, and good to work with. I would use again.

Great service by DeShawn Blakey and Tyler. Very responsive, informative and professional!

Deshawn Blakey was great! Very practical and straightforward.

Jose, Hunter, Sam, Sergio, Ryan and Makayla did the work. All were very friendly, acted professionally and overall did a great job.

Used this company for flood assessment damage. JOSE and Denise arrived within 30 minutes of my call. They were professional & detailed in the damage assessment. They drew maps & measurements & estimated repair costs. They were also very kind during a traumatic time.

Had a rodent mess in crawl space that I was not aware of for some time. Company responded quickly, scheduled the service and did an amazing job, specifically Debi, Tyler, Bruce, Ryan, and Humberto. Debi walked me through the job and even took the time to walk the parameter of the house with me.

Ann Margaret and Eve handled everything professionally and quickly after I contacted SERVPRO to help me clean up after a fire in my apartment building. Ann Margaret was very easy to communicate with, and she was able to get everything out of my apartment quickly to be cleaned. She was upfront about what needed to be disposed of due to smoke damage so that I could start looking for replacements. I greatly appreciate working with them both.

Daniel and SERVPRO saved stepped in mere hours after our house was attacked by our tree — roof, siding, gutters, fence, deck destroyed, and buried under four tons of spruce. They arranged the tree removal, patched the holes in our roof, rebuilt our porch steps, and restored power to the home, so we could meanwhile focus on keeping the family safe and arranging shelter. Real hero work.

I cannot say enough about this company…they are incredible. I had a water leak running into my crawl space after the huge rain storm yesterday. Called them immediately….they were at my home within 30 minutes. Daniel inspected the problem and told me his crew would be here in the am to take care of everything. The crew was Tyler and Bruce. Very polite and it was obvious they wanted me to know that all will be taken with one day and explained everything they were prepared to do…wow!!!
They placed plastic and heavy paper from the front door to the entry in the crawl space. They then placed plastic over the entire entry hall so the front door space so that no cold weather would be able to enter the rest of my home while they were doing their job. I have used SERVPRO a number of times when there was an issue. Don’t bother calling other companies….they play with the numbers and try to upsell you. This company lets you know everything that needs to be done and completes it as promised and you would never have known they were at your home.

Ann Margaret, Tom and Ryan did a wonderful job in cleaning up water damage in midnight. They were all very responsive and did a thorough job. I really appreciate their timely help in an odd time.

Tom,Travis, Tyler and Jermaine did a great job! !

Wanted to mention specific employees Ann-Margaret Gabor; Humberto and Eve - who were very helpful during the process. Special shout out to Ann-Margaret for how efficiently she is handling the work.

The team did an excellent job cleaning crawl space with massive amount of water. They were good to explain everything .. helped coordinate with insurance .. referrals to other services outside of what they could do .. followed up today to repair an outside vent on the job that was done a while ago! Very responsive and we're out in one day to fix! I highly recommended this company!

The SERVPRO Team Was Great!
Everyone at SERVPRO provided excellent service from start to finish when we had a recent water issue. Debi was out within two hours of my call to survey the damage and provide an estimate by the end of the day. Tyler and his colleague were out the next day and worked a long day to get the bulk of the job done, returning the next day to follow-up on any loose ends. All the prep work before and clean up afterwards was impeccable. Tommy was extremley diligent and helpful in helping us get reconstruction work done quickly, and all the staff at the office were helpful I’m dealing with our insurance company, billing, etc. All in all a great experience, and highly recommended. Thanks to all for the great work!

SERVPRO did an excellent job in mitigating the flood damage in my home. They responded immediately where as other companies had a month long waiting list. I am taking care of my 96 year old mom and we needed the heating system up and running asap! That is what they did! Within the week they had removed the heating ducts, sprayed disinfectant and began the drying process under the house. The following week the heating ducts were replaced. During this time they provided a professional heater which heated my home efficiently even with a cathedral ceiling over the great room. SERVPRO worked with me and the insurance company to keep within my budget. Thank you so much !!

I had a water damage, & SERVPRO came up to clean up the water & did a good job
DEBI. TYLER, TRAVIS JOSE DENISE, RYAN JERMAIN, DANIEL
This crew did a excellent job.very helpful
Group.

They were fantastic - prompt, professional, answered all our questions, and I really appreciated their Covid protocols. Highly recommend!

Fast and efficient. Would use them again if disaster struck. Thanks SERVPRO! Jose is the best!

SERVPRO came to my aid almost the next day..I had no idea of what to do..I called on a Monday morning and SERVPRO was there that next morning to take a look at my situation. Ann the tech assured me not to worry..They could have it dried out and my vapor barrier removed in a short time .SERVPRO also informed me that they could replace the vapor barrier after things got dry.The next day and then her crew showed up with all their gear and looked at my situation and realized I had bigger problems than I could have hoped for..My water is seeping in from somewhere else so I pumped it out and they proceeded to go down there and start removing the vapor barrier after a while I realized this was a futile attempt because the water was still coming in..The fact that they were willing to keep removing the barrier regardless just showed effort for Ann and her crew..These people are on their hands and knees in a crawlspace in mud removing plastic..It just showed a lot of heart anyway my problems never did get solved but it was no lack of effort on SERVPRO’s part..I also appreciate the compassion SERVPRO had for me because I was in dire straits and not in a very good mood ....They treated me and my house with respect as if it were their own..

I highly recommend SERVPRO to anyone looking for someone willing to solve your problem. When needed they arrive quickly, mitigate the situation then restore the area damaged quickly and completely. Rest assured that if your problem is an issue that they deal with they will be your best option to get you back to normal ASAP.

Water damage from an overflowing downspout was quickly and efficiently taken care of. Tenant was pleased with the final look and elimination of all odor from the water in the carpet.

Daniel, the owner, was very responsive to my request for diagnostic and remediation help with a relatively minor, by most standards, (but still a major problem for me) water damage issue in my kitchen. I was extremely appreciative of his personal attention and his flexibility in getting to me within hours of my call, despite the fact that the company had bigger emergencies to deal with at the time. He put my mind at rest as to the severity of my problem. He knows his stuff and made my whole unpleasant and unexpected emergency a far less stressful experience. Very kind man, calm, empathetic and a pleasure to work with. I will definitely call again if I ever have another issue that SERVPRO SW can help with.

I just wanted to say thank you to Tom, Travis and Nathan! Their team helped us through the process to clean up our home's water damage. They make a stressful situation...a little less stressful. I also appreciated that they were always on time and treated our house like it was their own. Thank you!

Daniel came to finish up some work and a very good job. Daniel is very kind and helpful, he went beyond the call of duty.

Tom from SERVPRO was great to work with.

Very nice crew, and a job well done. Prompt and courteous!

Tom and crew were the best part of my hot water heater leaking 40 gallons over the basement. Nice, good people. There is a reason SERVPRO has such a good reputation. There was a kerfuffle with my insurance. (Farmers). Ginny at SERVPRO was amazingly nice. And, she is VERY patient. It took a LONG while, but, ends up all right.

Tom from SERVPRO was great to work with.

Daniel came to finish up some work and a very good job. Daniel is very kind and helpful, he went beyond the call of duty.

I just wanted to say thank you to Tom, Travis and Nathan! Their team helped us through the process to clean up our home's water damage. They make a stressful situation...a little less stressful. I also appreciated that they were always on time and treated our house like it was their own. Thank you!

Jose Rivera and his crew Shied, Hunter, Shane and Ryan were fantastic! Gave them all goldstars!

Daniel, the owner, was very responsive to my request for diagnostic and remediation help with a relatively minor, by most standards, (but still a major problem for me) water damage issue in my kitchen. I was extremely appreciative of his personal attention and his flexibility in getting to me within hours of my call, despite the fact that the company had bigger emergencies to deal with at the time. He put my mind at rest as to the severity of my problem. He knows his stuff and made my whole unpleasant and unexpected emergency a far less stressful experience. Very kind man, calm, empathetic and a pleasure to work with. I will definitely call again if I ever have another issue that SERVPRO SW can help with.

Professionalism, Punctuality, Quality, Responsiveness. Words to describe SERVPRO of Southwest Portland.

Water damage from an overflowing downspout was quickly and efficiently taken care of. Tenant was pleased with the final look and elimination of all odor from the water in the carpet.

Justin, Deb, Ann Margarette, Rogelio, Tyler, Joshua, and Maria did an awesome job at our home. Couldn’t of asked for a better crew. They were always on time very focused on their jobs in hand just all around great workers very caring about your situation. People you wouldn’t mind sitting down with to have a cup of coffee. People that you miss when they’re gone after the job is done. Thank you all so much. It was as awesome of an experience as you can have going through such a difficult time. You most definitely made the tradition back to our lives easier.

Nick and George performed an inspection of the crawl space of my rental house for standing water because of a plumbing problem. They took tons of helpful photos showing some maintenance repairs that need to be done but discovered there was no standing water at all. Their inspection was thorough and they were very professional and knowledgeable. I would use them again in a heart beat! Thanks Nick and George!

The speed and helpfulness of Troy and Debi at SERVPRO were unbelievable. We had desperately been mopping our finished basement floor for days, searching for someone with an opening to come fix water leaking in through the exterior foundation wall. A leak detection specialist had diagnosed our problem as a groundwater pipe penetration leak, which would require masonry work and/or waterproofing. We contacted multiple businesses that provided such services, but they were all booked up for weeks and weeks in advance. When we called SERVPRO and talked with Troy, he noted that although they didn't do that kind of work, one of his coworkers (Debi) was a thorough and insightful troubleshooter. Debi came out after regular hours that same day and meticulously looked at all the clues. After some investigation, she concluded our problem most likely was a plumbing-related issue after all. She suggested we turn off our water at the street overnight to see if we had any leaks. No leaks appeared the next day, so she was correct. In addition, before she left that evening, she also contacted a colleague and identified a plumber who would help us. With a correct diagnosis, we now are addressing the real problem. Troy and Debi were life savers!

Debi Willis, the Crew Chief that was sent to handle the crawlspaces here on our property. Before we got in contact with Debi, we had tried to get multiple vendors out here to help us, for over a year and no one had helped. Debi came to the rescue, got us a bid super fast. She was also able to schedule a  plumber at the same time. Debbie has been a big life saver. We are so happy to have her on her team.

I was shocked to find my finished basement 3/4 covered in water. Fortunately I found SERVPRO of Southwest Portland who were just amazing at all stages of the clean up/dry out. Debi with her team (Devin, Tyler, Travis and Jason) explained what they would do/quoted me a price and then worked quickly to give me my sanity back! It was overwhelming at the start but I now have a dry basement being put back together and am so appreciative of her expertise, patience, easy to reach and fabulous follow through! I referred to them as the dream team at some point and really did find them to be that as well as the folks back at the office. It's good to know that such conscientious and talented folks are in our area!!! 3/24/21

Deb did a stellar job! The level of detail in her inspection was incredible. The inspection she did was for a duplex apartment that had been absolutely trashed by a tenant and full of cat pee. She did a wonderful job! Highly recommend their services

Debbie and Devon and their team did the first part of my water damaged basement with amazing results! I've already written about their wonderful work. This review is for the two gentlemen, Jose Rivera and Humberto Rivera. They worked as a great team moving very heavy furniture out of my dinning room back into the basement. The basement had been newly painted due to the needed repairs and not a mark was left by them trying to squeeze large pieces around awkward openings! They were wonderful and their work was much appreciated.

Our house was damaged in the recent storm and we called SERVPRO. The entire process was seamless. Daniel came over, assessed our damage, helped us with drying out our walls and walked us through the process of getting everything fixed. Not only did Daniel help in walking us through the next steps, he recommended great service providers - we would use any of them again. I would highly recommend SERVPRO SW Portland.

Troy, Jose and Shane came after hours to assess, clean up, and mitigate the damage in my flooded basement. They were kind, courteous and efficient. Troy followed up with me the next day, then Tom came out twice that week to check the equipment and assess the progress of the “drying out” process. He, too, was very kind and helpful. They are also working my insurance company to process the claim. All in all, I was pleased with and appreciative of their expertise and great customer service.

José and Shane were wonderful, super efficient. Made us feel comforted and helped us through our crisis.

Tom was awesome. Quick to respond. On top of every step. Really appreciate his professionalism.

Josh got back to me quickly. We spoke about the damage. He gave me a clear path to accomplish what needs to be done. I am very grateful.

Amazing people and service. Prompt , polite, professional, great communication. Highly recommend.

Tom ,George, Humberto, Jason, Chris and Ann Margaret were very helpful and professional. I highly recommend SERVPRO of Southwest Portland

Great crew, we worked with John, Tom, Troy. Safe and efficient. Did the job quickly and well.

Water damage fixed! John and the SERVPRO team were nothing short of pleasant and professional. Having water damage in your home is never cool but somehow this disruption and inconvenience was made greatly minimized by the confident, competent and friendly crew. Thanks for making my house livable again!

Josh and John are awesome!

My experience with JJ and SERVPRO of SW Portland was nothing short of excellent. Every encounter was timely and efficient; JJ was very responsive and a treat to work with. Our COVID cleaning went smoothly, and we feel confident in and pleased with their performance.

Outstanding job helping us respond to extensive water damage to hardwood floors, basement, crawl space in our home. Responded quickly in emergency situation; thorough, empirical testing for damage; secured home while demolition and drying work was underway; helped coordinate with insurance company; responded immediately to questions and concerns. Troy was fantastic. Highly recommend.

Josh with SERVPRO of Southwest Portland was extremely professional. He responded right away to my call and explained in full detail what the charges would be. Service was prompt and the job was done right the first time. I will call on them again. Thanks, SERVPRO of Southwest Portland!

I highly recommend SERVPRO SW. I manage an apartment building in the SW and they have been very helpful each time I have needed assistance. One time they had to remediate a big flood from one of the apartments . They came to evaluate the day I called, kept me informed, and got the job done well and as quickly as possible. The other time I called SERVPRO, I anticipated needing a similar service with removal of baseboard, holes in walls, and noisy fans. Although they are fairly priced, I was still not looking forward to this unexpected expense. Instead, Josh did not recommend any action from them. He did however spend some time with me on the phone to help inform my next actions. I appreciated his honesty and knowledge. It saved me time and money and I will always recommend this service provider.

I was dealing with a fire at my apartment building and wasn’t having a great experience dealing with my insurance. Called SERVPRO to get a quote and they came out right away and made me feel like my time actually mattered. They were friendly, understanding and extremely empathetic to my situation. I had never been in this situation before and they explained every part of the process in detail with me. Hopefully I won’t be in this situation again but if I am, I won’t hesitate one bit to call them again. Thank you so much for making a bad situation a bit easier.

Josh Jensen at SERVPRO was very professional. He absolutely went above and beyond during trying times to evaluate my property for water damage, adjusting his schedule on short notice. I highly recommend his team at SERVPRO.

Josh and Maggie came out to my house on very short notice as we were having health issues and were concerned about mold in our house. He located the source quickly and came up with some great solutions for how we could eradicate the mold and return to normal life. We really appreciated his service and would highly recommend.

Thanks to Chris, Ann Margaret, Antonio, Dillon and Ansar for giving me such care and concern for helping us get through our plumbing leak. You made the clean up so easy. As a Realtor I would definitely call SERVPRO again should I need them.

Thank you to the SW PDX SERVPRO team. Dillan, Ian, Ansar and Christopher. You all were professional, enthusiastic and caring about our home and you all worked hard to resolve our issue. I will recommend your team to anyone. Mike Stack

We discovered a mold problem in our closet and Jose from SERVPRO came out to clean it up, remove the stains, and treat the mold so it wouldn't come back. Great job by Jose--he was quick, professional, courteous and thorough. Highly recommended!

Ansar and Gabe were awesome!! Steve was great too! Everyone was very helpful throughout the entire process!

No one hopes or wants to need to call someone to pull water out of there house, but life happens. We had a dishwasher decide it didn’t like us anymore and SERVPRO was on it. They were fast and efficient and their team was incredibly helpful, knowledgeable and friendly. Special shout out to Daniel and Dillon who came in the middle of the night to help us out.

This company was the third company to come out and give me their estimate. They were professional from start to finish. Steve answered ALL of my questions, gave me everything in writing as requested and their estimate came in lower than all the others. Ansil and Dillon were cheerful, efficient, and very professional throughout. They even suited BACK up just to take extra photos for me to assuage any concerns I had. I highly recommend them.

Great customer service. Dillian Mattice and Steven Coleman was super nice and the best!!

We have used SERVPRO a couple of times and as usual, they never disappoint with their amazing customer service. From the first phone call to the end when Dillon Mattice and the rest of the crew wrapped us up, they were courteous and patient with us during this highly frustrating situation of not having use of our bathroom from water damage. They will be the first I will call if we need them to restore the peace. Don’t hesitate to do the same. Thank you, SERVPRO.

Excellent service. Very professional and efficient

I have recommended SERVPRO several times and they have always gone above and beyond my expectations. They have an extensive knowledge base to help with a variety of problems and are extremely helpful in educating customers on how to solve their problems.

Love this company! Always so professional! Everyone there is so nice and willing to help in the most stressful situations! Their ‘can do’ attitude gets my 5 star review!

Nick and George performed an inspection of the crawl space of my rental house for standing water because of a plumbing problem. They took tons of helpful photos showing some maintenance repairs that need to be done but discovered there was no standing water at all. Their inspection was thorough and they were very professional and knowledgeable. I would use them again in a heart beat! Thanks Nick and George!

Justin, Deb, Ann Margarette, Rogelio, Tyler, Joshua, and Maria did an awesome job at our home. Couldn’t of asked for a better crew. They were always on time, very focused on their jobs on hand, just all around great workers, very caring about your situation. People you wouldn’t mind sitting down with to have a cup of coffee. People that you miss when they’re gone after the job is done. Thank you all so much. It was as awesome of an experience as you can have going through such a difficult time. You most definitely made the tradition back to our lives easier.

We hired SERVPRO to perform our semi monthly COVID fogging, in addition, they've worked on other projects with very short turn around time windows. All staff we've engaged with have been knowledgeable, friendly, HELPFUL, and over-all truly go above and beyond. They behave as if they care as much about your situation as you do.

I always say "TRUST THE EXPERTS!", & Josh and his team are first rate! From the sit-down consult, to the scheduling, and the follow up post treatment, they are excellent! We have their team come in every three weeks for a "COVID-FOG" which keeps our customer's loyalty & trust as strong as ever! Josh's team will continue to be a integral part of our "Covid Clean Team!". Erik K Peterson Owner/Operator Phil's Meat Market & Delicatessen (est. 1979)

Within four hours of our boiler relief valve failing, and the flooding that followed, SERVPRO had cleaned up the water and installed fans and heaters to dry out the house. Because they were so fast, they limited the amount of damage and were able to save our beautiful cherry hardwood flooring. Josh and his crew kept us updated and informed throughout the entire process, and they were always energetic and positive. We are so glad to have had their help!

I called SERVPRO because we needed a thorough cleaning. They called back within the hour and scheduled for first thing the next day. Josh and his team were right on time and did a great job.

Did you know there’s water pouring out of the wall in your bathroom says my friend. Egad! Found the leak and called State Farm and they gave me some names for companies to call for assistance. I selected SERVPRO Southwest Portland. From the moment their crew chief, Debi, walked in with a plan to tackle the job I felt relief and good about my decision to select them. Debi consulted with me to plan the coming process, Tom was great about getting the equipment for their work in place and working. Chris kept tabs on the humidity levels. They all pulled together and make a great team.

You guys did a very good job of doing minimal demolition and saved us a bunch so I really appreciate that. Thank You.

We found a bit of mold in our bathroom and made the call to SERVPRO. It was amazing to watch true professionals, keep up the great work.

Kevin was excellent.  He was extremely professional and helpful.  I would request him and SERVPRO if something like this ever happened in the future.  

SERVPRO of Southwest Portland was able to come to our office complex and save our building from a flood that covered all five floors. 

With the help of SERVPRO we were able to get our home back to live in conditions quickly.  The mold was growing rapidly and they responded quickly to get to work. Thank you!

We had a great experience.  The work required took more then we could handle on our own.  We were referred to by a co worker and we would recommend to any of our own.  Thank you!

Long story short I have a short-term property and discovered there was a leak to my basement which lead to the 3rd floor bathroom. I quickly hit up a plumber and they said we would have to rip out the wall to see where the leak is. I then gave my insurance Farmers a call and talked to my agent Linda Elliot which she recommended me to SERVPRO of Southwest and called them for me as well. Within minutes SERVPRO called me back and sent out a worker within 30minutes. Wow. Melinda Yorba was my SERVPRO contractor and she was absolutely amazing. She used a device that detected water and we both soon discovered that it was a cracked joint on the base floor. Within about 15 minutes she helped solved my problem and now I can save hundreds even thousands instead of ripping my wall apart to find the leak. I am a happy customer! Thank you Linda and SERVPRO - Melinda

I thought a small fire ruined my family Bible. Luckily you were able to removal all the soot from it. Many thanks for the great work!

The techs were prompt and got right to work. They were pleasant and knowledgeable. It was a great experience in a bad situation.

Highly recommend.   Called the office and got a call back from Daniel within 20 minutes....he was there shortly thereafter and has taken care of everything since then professionally and friendly.  Follows up consistently and cares about the work that is done. The accent is just a bonus.

We had a car crash into our building, like through the wall, and into the building. SERVPRO showed up quickly, handled all the cleanup, and boarded everything up securely. So glad they were there for us!

Everyone who came by was very professional, and also very patient with my kids asking them a thousand questions! Especially Kevin. Thanks for making a stressful situation less so.

Providers Department 1 review

Dawn Sahms and her team at SERVPRO, in Southwest Portland, are outstanding. If you have a broken pipe or some leakage in your house, or any kind of fire damage or biohazard, Dawn Sahms is the one to call.

I have her number in my phone, on speed dial, should an issue occur. They'll be there within no time and can save you literally thousands in otherwise irreparable damage. Dawn really cares about the people she works with. She has a great personal touch and is available 24-7 to take your call.

You can't go wrong with SERVPRO, they know what they're doing and they've been in the business a long time.

Highly recommended.

Ted Jackson 3 reviews

5 days ago- Incredible service by Daniel, Jose', and the rest of the team. Flooded basement was quickly pumped out and dried. Damaged files were salvaged. Thanks guys!

Excellent service every time. Courteous and professional. Job gets done right the first time.

Daniel and his team are simply phenomenal!  It's refreshing to have a locally owned business that provides such a high level of service and quality to each customized job.  I refer all of my friends and family for any fire, water, mold and biohazard clean up.

In the rush to get things ready for Christmas, I didn't think it would be possible to complete the job and provide time for the restoration. Your crew was wonderful and we are pleased with the efforts and your work.

I could not have imagined getting my fire damage repaired would be so easy. Thank You!

SERVPRO of Southwest Portland. Your team has made my mold problem disappear! I couldn't be happier with the results! 

Thank You,

Michael

Dear Daniel , Melinda, Randy,

Thank you so much for taking care of our water damage to our business Oblation Papers & Press. 

Perhaps you read in our faces that we now crave a little spa therapy after our adventure. 

Our renovations are coming along quickly. We hope to start construction in 6-8 weeks, So it will not be long before we can have you all back over for the grand re-opening. 

In the meantime take care.

Our Best,

Kara , David and most of all Annie Hopkins

I wanted to give you some feedback on Melinda Yorba and how she helped me. 

I have a form of chemotherapy that makes me sick to my stomach a lot. When the water leaked into the apartment in my basement it became a serious problem. My handyman was really busy. He told me to call SERVPRO. I looked up and found the Southwest location of SERVPRO and called your office. Melinda Yorba came to my house to assess the damage. Literally from the moment she arrived and spoke to me, I knew it was going to be okay. She really knows what she is talking about. 

Having been a working woman for 25 years, working with lots of different kinds of Oregon business people, I have a sense of who I can trust to do a good job. Immediately I knew I could trust Melinda. She took care of the job and was very helpful explaining things to me. 

Thank You. 

I had a big sewer pipe leak in the crawlspace. Called SERVPRO and they came and gave me an estimate pronto. I scheduled them for the work and was so impressed. They were on time, communicated every step of the way and even came by after hours to check on the drying process. Everyone on the crew was professional and courteous. Shout out to Dan for a great job done.

Condo trashed by renter, total smoke damage on purpose, a total re do which required cleaning every surface. I called Daniel and he took it from there, from beginning to end.
What great service!
We are almost back on the market and many thanks to Daniel and his team.

We came home from work one evening to find our front yard flooded. It turned out that our irrigation system had ruptured where it intersected with our main water line. We called SERVPRO and they were on site within 30 minutes. Daniel was able to stop the flow of water and assess the damage to our home. Unfortunately, our entire crawlspace had flooded with over 10k gallons of water. Daniel was able to setup pumps that cleared the water overnight. His team then came back twice over the next week to ensure that we were dry and to help us identify which contractors we should reach out to in order to repair the damage. Thankfully, the damage was minimal! We are so thankful that SERVPRO exists and extra thankful that Daniel and his crew were friendly and calming during a stressful time for our family.

Thank you for stopping by today to check in on the job that SERVPRO did for us recently when we had our drinking fountain flood. I would like to take this opportunity to let you to know how impressed I was with SERVPRO of Southwest Portland. The team arrive shortly after we discovered the flood and they immediately got to work to ensure that the water from the flood was cleaned up quickly and that drying took place effectively to reduce the water damage. Communication was open and my questions were answered with clarity. I appreciated the SERVPRO team working with the insurance adjustor and contractors to make sure that our job was completed by the time our school needed to be back in session.       Kind regards,

Sharilyn Smith   Principal Rivergate Adventist Elementary

Highly recommend.   Called the office and got a call back from Daniel within 20 minutes....he was there shortly thereafter and has taken care of everything since then professionally and friendly.  Follows up consistently and cares about the work that is done. The accent is just a bonus.

We were totally overwhelmed, the basement was totally awash, and they were totally calming, comforting and efficient. From the moment they arrived, we knew we were in good hands, and they did a fantastic job, saving everything that could be saved, giving excellent advice and encouragement, keeping us informed and leaving us ready to move on. Thank you!

Highly recommend.   Called the office and got a call back from Daniel within 20 minutes....he was there shortly thereafter and has taken care of everything since then professionally and friendly.  Follows up consistently and cares about the work that is done. The accent is just a bonus.

SERVPRO of Southwest Portland is the only SERVPRO i refer my customers to Daniel at SERVPRO of SW Portland when they need attic inspections for potential mold issues due to inadequate ventilation. He calls the customer quickly and is very prompt with his inspection and follow-up estimate if mold remediation is needed. He is honest with the customer to explain the extent of the problem and what the options are to fix it. I always get good comments back from my customers after meeting with Daniel and using SERVPRO.

I highly recommend SERVPRO of SW Portland. We had water damage in our guest bathroom and they quickly took care of the problem and we now have a beautiful new tile floor! We also had water damage and asbestos tiles in our basement and they took care of everything. Our basement looks as good as new!

SERVPRO SW Portland is a life saver...I had a devastating fire at my business and they quickly, responsibly, professionally stepped up and with great care and patience help us get to a place where we could move forward! They have been and continue to be with us whenever and wherever we need them! I can't recommend them enough. I hope you will not need them but if you need such a service, this is the place to call.

Daniel and his team provided reliable, professional remediation after I had water damage from a condo above me. Highly recommended!

Thanks to Daniel and his crew for an awesome job in cleaning up a big mess from a sewage leak under my house. They kept me informed on the progress of the work, were courtesy and prompt Daniel even stopped by at 8 pm one evening to check on the equipment being used to dry out the space. Even got a brand new vapor barrier to boot. I am very happy that I chose this company to do the work. So pleased with the results!

I called SERVPRO of Southwest Portland and was greeted by Daniel who not only vacuumed up all the water but left a wonderful fan that dry the carpet in a very short period of time.

Given that I have allergies to mold, it was imperative that the flood is taking care of in a very short period of time. I gave these review five stars because it's rare to have such great customer service. I highly recommend SERVPRO Southwest Portland.

These guys are superheroes! We came home to a foot of water in our basement late one afternoon, and SERVPRO of Southwest Portland was our first phone call. Despite the late hour, Melinda, Randy, T, and Daniel were on site within 45 minutes and took charge of correcting what, for us, was a major calamity. They could not have been more invested in the results if it had been their own homes that flooded. It is clear that the SERVPRO folks take great pride in the service that they provide.

SERVPRO of Southwest Portland, we are very grateful for your help and for being so professional yet so personal. Thank you.

Will definitely recommend SERVPRO of Southwest Portland to friends. Great service!

They did and amazing job and went above and beyond what I thought could be done.

SERVPRO came out to help me during the rainstorm last December. Being a homeowner, it was a very stressful time for me, but the team was wonderful. Daniel and his crew were responsive, respectful, polite, and did a great job! I am so thankful for the work that you did. I highly recommend them!

SERVPRO came to the rescue after a leak under my bathroom sink ruined my vanity and floor. Melinda was amazing throughout the dry out process and checked in after the repairs were complete. I highly recommend this team!!!!

We had a car crash into our building, like through the wall, and into the building. SERVPRO showed up quickly, handled all the cleanup, and boarded everything up securely. So glad they were there for us!

I didn't have any direct damage related issues, but I needed someone to help me with asbestos abatement so that we could start our renovation project immediately. I tried 11-other abatement services before calling SERVPRO for help. Daniel is the most friendly and helpful person. He was kind and thoughtful and referred me to his asbestos abatement contact. I would most likely use SERVPRO of SW Portland, because of my excellent customer service experience with Daniel.

I could not be more impressed with Daniel and the SERVPRO team. I had a major flood with sewage in my basement and they took care of absolutely everything efficiently, thoroughly and quickly. I happened to be leaving town the day after it happened and they took care of everything so I had peace of mind on my trip. On my return I met the team in person and was even more impressed with how pleasant and professional everyone was. Having never gone through this before I wasn't sure what to do but they took care of everything including communicating with my insurance company and the environmental group for asbestos removal. I wish there was a rating higher than five stars!

I had water damage in my kitchen from the upstairs neighbor. Though I didn't contact SERVPRO of Southwest Portland directly, the general contractor I hired did. And I am really glad for it. Daniel and the team were knowledgeable and very professional. They answered all my questions and even provided additional information that I didn't think of. If the need ever arises, I will definitely be using them again.

Insurance coverage is limited for flooding related to sump pumps.  We estimated our out-of-pocket expense could have been in excess of $30,000 to replace the carpeting, pad and much of the furniture.  Due to the efficiency of Daniel Spark and his SERVPRO of Southwest Portland employees,  all furniture was saved and our insurance covered nearly the entire cost of their services.

Daniel Spark and his staff are competent, efficient and operate with integrity.  We have high expectations when hiring professionals.  Our expectations were far surpassed.

Daniel and the SERVPRO team were very knowledgeable and easy to work with. They made a difficult experience as manageable as humanly possible. Best of all, they were very dog friendly. I definitely recommend them.