Certified: SERVPRO Cleaned

9/30/2020 (Permalink)

Market clean for covid.

CSC Description of Services

Overview of the various services offered as a part of the Certified: SERVPRO Cleaned program.

The Certified: SERVPRO Cleaned (CSC) program is centered around the three C’s – Consult, Clean, and Certify. The production Division needs to understand the various services that your franchise is offering local businesses through the Certified: SERVPRO Cleaned program.

Consult

Your franchise can partner with the property owner to: [1] evaluate their current cleaning processes, [2] make recommendations of how they can improve their existing cleaning process, and [3] propose additional services (Standard Service or Enhanced Service) that SERVPRO can offer to minimize the potential transmission of COVID-19. You can also suggest how frequently these services should occur. Higher frequency service is recommended for businesses with high traffic and an inability to implement health screening of people entering the business.

Standard Service

Standard services focus on cleaning and disinfectant application to frequently contacted touch points such as doorknobs, light switches, countertops, keyboards, and desks to minimize the potential transmission of COVID-19. This includes cleaning visibly soiled touch points, disinfecting of nonporous touch points, sanitizing porous touch points, and wiping/cleaning surfaces to eliminate product streaking and/or residues.

Enhanced Service

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touch points such as the front, sides, and backs of desks, counters, tables, vanities, or equipment to minimize the potential transmission of COVID-19. This includes cleaning visibly soiled surfaces, disinfecting nonporous, sanitizing of porous, and wiping/cleaning surfaces to eliminate product streaking and/or residues. 

Emergency Service

Your franchise can perform Enhanced Service whenever the customer needs you, specifically when they have a confirmed COVID-19 case. This may involve more cleaning since their internal cleaning may not have occurred due to the incident.

Test

Testing is not required to utilize the Certified: SERVPRO Cleaned window cling or table tents. Your franchise can choose to conduct testing to evaluate and document the effectiveness of the service, such as [1] utilization of an ATP meter for general bio-contamination detection designed to evaluate the level of surface cleanliness and overall hygiene of biohazard impacted materials, or [2] utilization of new surface tests specifically focused on the presence of COVID-19.