SERVPRO wants to make sure the city of Portland is prepared!

11/15/2022 (Permalink)

SERVPRO wants you to be the best prepared when wildfires happen.

With the winter season approaching SERVPRO of Southwest Portland wanted to make sure the city of Portland is prepared for the unexpected. The unexpected event was referring to is a wildfire. Wildfires are always unforeseen and can strike almost anywhere a wildfire can cause more than just the damage you can see. If a fire damages your property, it can throw your life into chaos here at SERVPRO we are dedicated to restoring your damaged property and returning it back to its preloss condition.

Even if the wildfire is close to your home and you don't suffer any damage, there may be soot particles and residues that are left to be cleaned up. If it isn't cleaned properly, the odoer and effect will linger long after the fire has been put out. From the structure itself to the contents of the home, SERVPRO of Southwest Portland uses the latest technology and training to leave your property smelling fresh and clean.

Even if your windows and doors are shut and your vents are closed, smoke and soot particles can enter your property, Your HVAC units and air ducts can hold large quantities of soot and disperse it all over your belongings. A wildfire will burn mostly natural materials, but there are times when wildfires burn manmade materials, which can leave soot particles that are very difficult to move.

 SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

There's no fire SERVPRO cant handle

10/13/2022 (Permalink)

The local home had an electrical fire in the garage.

SERVPRO of Southwest Portland received an emergency call because a local home in the Portland area experienced a fire in their garage. Our crew of well-trained professionals arrived on the scene within a half hour of receiving the call. Upon arrival, it was apparent that a board-up would also be needed due to the fire department cutting a massive hole in the garage door. We told the customer that the plan was to get there and extract as much water as possible and once that's done place equipment to start the drying process.

It was determined that the fire was caused by an electrical issue in the garage. The Firefighters used water to put out the fire causing extensive water damage in the garage, kitchen, living room, and hallway. In addition, the significant smoke damage throughout the entire home and attic. Demolition was needed for this job we needed to remove the kitchen tile flooring and underlayment, cabinets in the kitchen, the living room floor tile in the entry carpet along with the pad, and underlayment, the carpet pad in the hallway and underlayment,  and also the drywall and installation in attic.

After the demolition was done we came to the conclusion that the lower cabinets are also affected and the particle board will also be removed in addition to the tile that goes under those cabinets.  Our crew brought in dehumidifiers in order to help with the remaining soot and smoke odor the crew could only place two due to the breakers' constantly breaking due to the amount of power from the equipment.

Our crews were able to get in and out in only five days. No matter the time, or location SERVPRO of Southwest Portland is here for the city of Portland 24 hours a day 365 days a year. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739

Lasting Soot? SERVPRO can come in and handle that for you!

2/9/2022 (Permalink)

SERVPRO cleaned all the contents to make sure the soot smell disappeared.

SERVPRO of Southwest Portland received a call regarding a fire in a local home in the Portland metropolitan area. The customer informed us that a plumber started a fire in the basement and that the fire department came to take care of the fire but they were reaching out to SERVPRO regarding the lingering smoke smell in the three-level home.

Within an hour of receiving the call as promised our crew was on site ready to do whatever it takes to get rid of this odor asap. During the initial walk though it was obvious that the smoke damage had affected 6 rooms in the home. The customer is staying with their family members during the job due to the strong smell.

Our crew then planned a pack out to make sure all the furniture and valuables were going to be taken back to our warehouse and held until the job is finished. Our crew brought in four air movers in addition to four specialty drying equipment. In order to help get the customers home back to pre-fire loss as soon as possible. Our crew was able to get in and out in only 5 days getting the customer back to enjoying their home.

Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Costly Home Damage-Dyer Fire

2/7/2022 (Permalink)

An electric or gas clothes dryer is nearly an essential part of life in most homes. In families with children, the laundry can seem a daunting task, going on forever with washing machines and dryers churning and turning away slowly at a never-ending mountain of laundry.

But, all that convenience carries with it the possibility of a deadly hazard -- a dryer fire -- the leading cause of home fires in this country at the rate of about 15,000 every year.

*Don't dry dangerously*

While today's clothes dryer is in itself a safe piece of machinery and a feat of modern technology, it isn't fail-safe and requires regular preventive maintenance to prevent fires that could start in your lint trap or anywhere within your dryer's venting.

When lint traps aren't cleaned as often as they should be, the resulting build-up in the screen or other areas can cause the dryer to perform poorly, operate at elevated temperatures and possibly overheat -- with dangerous consequences. Vent systems must also be checked and cleaned to maintain proper air flow for the same reasons.

Problems may also occur if consumers place improper items in their dryers, such as foam backed rugs or athletic shoes, or vent their appliances with plastic or vinyl exhaust materials. Make sure that whatever you put in your dryer is approved and safe to place in a dryer. When in doubt, check the washing instructions on the tag of the clothing or consult the manufacturers website for more information.

There's no fire SERVPRO cant handle

2/1/2022 (Permalink)

SERVPRO can help put you guys at ease fire season is a stressful one.

Fire season is a season of fear, anxiety, and nervousness SERVPRO of Southwest  Portland is here to help put you at ease in your time of need. Wildfires can strike almost anywhere and can also cause more damage than you can see. Damages like soot particles and residues left to clean up if cleaned improperly, the odor and effects can linger long after the fire has been put out. 

Here at SERVPRO of Southwest Portland, we have a great team of professionals that will arrive on-site within the hour with the latest technology and training to leave your property smelling fresh and clean.  Our team will pretest the soot residues to determine the best method of cleaning, helping to ensure no lingering odors. Your SERVPRO professional can thoroughly check your HVAC units and air ducts for soot particles and remove them from your property.

SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Let get that water mopped up!

2/1/2022 (Permalink)

Quick response to a fire water damage is important.

Large commercial fire & water loss due to a malfunctioning sprinkler system. Three floors were flooded. SERVPRO of Southwest Portland was able to be on side within the hour, placing equipment. The businesses were dry within 3-5 days. 

The tenants of this retirement home did not have to be displaced and we were able to a minimum amount of reconstruction to the walls and flooring. The management was very pleased with the results and we were able to do an Emergency Ready Profile with them 

Do: 

Shut off the source of water if possible or contact a qualified party to stop the water source.

Turn off the circuit breakers for wet areas of the building when acce3ss to the power distribution panel is safe from electrical shock.

Remove as much excess water as possible by mopping and blotting.

Wipe excess water from wood furniture after removing tabletop and lamps. 

SERVPRO wants to make sure your prepared for fire season!

1/23/2022 (Permalink)

SERVPRO of Southwest Portland wants to make sure we do our best to educate the great city of Portland.

Here at SERVPRO of Southwest Portland, we want to make sure we do our best to educate the great people of the Portland Metropolitan area.

The Clean up afterward is just as important

Wildfires can strike almost anywhere. A wildfire can cause more than just the damage that they see. If a fire damages your property, it can throw your life into chaos. SERVPRO of Southwest Portland professionals is dedicated to restoring your damaged property back to preloss condition and helping your life get back to normal.

Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean up. If cleaned improperly, the odor and effects can linger long after the fire has been put out. From the structure itself to the contents inside, your SERVPRO professionals use the latest technology and training to leave your property smelling fresh and clean.

How soot can get inside your property

Even if your windows, doors are shut, and your vents are closed, smoke and soot particles can still enter your property. Your HVAC units and air ducts can hold large quantities of soot and disperse it all over your belongings.

SERVPRO of Southwest Portland professionals can thoroughly check your HVAC units and air cuts for soot particles and remove them from your property.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “ Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

There's no fire SERVPRO cant handle

1/19/2022 (Permalink)

If you experience a fire loss we are just a call away and we are ready to help!

SERVPRO of Southwest Portland received a call early in the morning regarding a massive fire loss. The homeowner called and alerted us that earlier this morning the fire department said the fire started in the basement near the ironing board. They had a power outage and then the fire started shortly after.

Within 10 minutes of that call ends, we sent out our crews to the home. Once our crew arrived they had the initial walkthrough with the homeowner and it was very apparent that the furniture has carcinogens in it and we advised our crew to not breathe it in.  The fire also burnt multiple holes in the floor of the home./Our crew luckily packed respirator masks to ensure that they wouldn’t breathe it in.

The first thing our crew needed to do was secure the property which required gating around the outside of the home. Once that was finished our crew begin to board up all the windows affected by the fire. The next problem our crew had to be concerned about was the 10 inches of standing water in the crawl space.

Here at SERVPRO, we understand what can come from comradery and teamwork with that being said we have a great relationship with a third party. That relationship is so strong they were able to come out and assist us with extracting the standing water.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “ Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Neighbors problem turned into your problem

1/13/2022 (Permalink)

It may be someone else fault but no matter the case SERVPRO of Southwest Portland is here to help!

SERVPRO of Southwest Portland received a call regarding a fire loss. The homeowner explained to us that the neighbor’s trash can caught on fire and now has smoke damage on his patio and inside his home that needs cleaning. Within 10 minutes of the call ending the crew loaded up the truck and headed out to the loss.   

Once we arrived the crew chief went with the homeowner on an initial walk-through to see the soot damage inside the house and on the porch. After that initial walkthrough, the next step of the process is coming up with a drying plan. Performing “cleaning” in a fire damage restoration means removing smoke residues and deodorizing smoke odors. Fire damages present great cleaning challenges due to the many ways that, heat, oxygen, moisture, and gas interact to form smoke residues.

The cleaning plan was simple to find all the residues in the house and then identify the type of residue. Once the residue is identified we will then remove it and properly dispose of it then our crew brought in dry sponges to clean smoke residues from the affected surfaces. Dry cleaning is the safest method to use on unfinished wood surfaces to avoid moisture setting residues into the porous wood.

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

One small fire turns into multi level loss

1/8/2022 (Permalink)

The whole room is covered with soot caused by the fire

SERVPRO of Southwest Portland received a very shocking call regarding a  fire loss into a home in the Portland metropolitan area. The owner informed us on the call that the fire was caused by their wooden stove the fire loss affected the fule, chimney, attic area, master bedroom, along with the smoke odor affecting the whole house. Along with the fire loss, there was always a lot of water damage caused by the sprinklers to the first floor, the second floor, attach,  along with 30 feet of the home.

SERVPRO of  Southwest Portland’s amazing crew of professionals heads out to the job within 30 minutes of the call ending. Once arriving at the home we realized that the drying process will be delayed due to the size of the home and the content in the home it would take multiple days to complete the pack out.

Once the pack out was compete it was now time for our team will pretest the soot residues to determine the best method of cleaning, helping to ensure no lingering odors. Your SERVPRO  of Southwest Portland professionals can thoroughly check your HVAC units and air ducts for soot particles and remove them from your property.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Local bank has huge fire loss

12/6/2021 (Permalink)

Results of the attempt to steal ATM

SERVPRO of Southwest Portland received a very shocking call regarding a huge fire loss at a local bank. The owner called us early the next morning to explain that individuals attempted to steal the atm out of the front lobby. We were told they had a blow torch in an attempt to steal the atm. The local firefighters were alerted and the owner believes that is what saved the atm from being completely removed.

Within an hour of receiving the call, we sent our well-trained crew that is prepared for all kinds of jobs, out to arrive on the scene ready to work. During the initial walk though it was obvious that the front lobby was going to need a lot of work in addition to the room behind the lobby and the restroom in the room behind the lobby. Our amazing crew chief came up with an amazing plan in order to get the bank back up and running as soon as possible.

The plan was to remove all insulation needed to be removed, the T-grid, and the light fixture will need to be removed and replaced. There was a really bad smoke odor throughout the bank as well. Our crew scrubbed the floors, washed the windows, did extra heavy cleaning for the bathroom, and cleaned any of the additional contents and hardware the owner asked for. Once all the ducting and pipes were out that were exposed to the soot then our crew fogged the entire building on the way out.

For those of you that don’t know what “fogging a room is.” It is a disinfectant spray that comes from a fogging machine to create what looks like fog. It’s a very effective way to disinfect high levels of horizontal surfaces and hard-to-reach areas that are often missed or forgotten. Fogging was perfect for this job due to the height of the ceilings in the bank. 

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Winter is coming! SERVPRO is here to help!

12/1/2021 (Permalink)

SERVPRO is here to make sure you are well aware of things that come with the winter.

SERVPRO of Southwest Portland knows that pacific northwest winters are a serious matter. Whether it’s snow, rain, cold temperatures, or even icy roads. That runs is into our home to instantly turn on the heater or possibly throw a log in the fire to stay warm and relax during the wintertime. We want to go over some do’s or don’t to do during the winter times with potential things that could go wrong during the winter.

Fire and Smoke Damage

Do’s

• If heat is off during the winter, pour RV antifreeze in your sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures
• Wash both sides of leaves on house plants
• Change your HVAC filter, but leave the system off until a trained professional can check out the system.
• Tape double layers of cheesecloth over air registers to stop particles from soot getting in our of the HVAC system.
• If you happen to lose electricity, empty your freezer and refrigerator completely and prop the door open to help prevent odor,

Dont’s

• Consume any food or beverages that may have been stored close to fire, heat, or water due to the potential of them possibly being contaminated.
• Let your fire get out of control that could possibly turn into a fire loss in addition to having the heat on in your home overnight especially if vents are close to contents

SERVPRO of Southwest Portland wants everyone to stay safe during this winter.SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

After hour call, have no worries SERVPRO is here for you 24/7

11/7/2021 (Permalink)

SERVPRO is on sight working alongside the firefighters to help restore the hotel to preloss conditions.

SERVPRO of Southwest Portland received an after-hour call regarding a massive hotel fire in the Portland area. Our on-call well-trained crew of professionals headed out and arrived on the scene within an hour of the call ending.

We were told that the fire affected three of the corner rooms and was completely burnt from the inside and out. Upon arrival, the fire marshal was on-site giving us the go-ahead for measurements and allowing us to take pictures around the property. The fire spread so quickly that in a short amount of time, three rooms were burnt on the inside with just the majority of the structure still standing. 

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. Our team carefully inspected and tested adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

We are able to go in and clean soot damage and do debris cleanup in the affected units as well as the surrounding ones from the pungent smoke smells. Even though some of the structures will need to be demolished and rebuilt, we can help with the areas and items that need to be zoned. 

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Kitchen fire? That’s no problem for SERVPRO

10/5/2021 (Permalink)

Local client forced to evacuate due to flames coming from next door

A client of ours was in the process of moving their belongings into their apartment when suddenly they had to evacuate the building. The reason for the evacuation was due to flames coming from a neighboring house the smoke and soot from the house were however left on the belonging of the customer.

SERVPRO of Southwest Portland removed the belongings to be cleaned and stored until the customer has found a new home and once the home is found SERVPRO of Southwest Portland will bring the belongings to their home.SERVPRO of Southwest Portland has worked with Farmers Insurance agents for many of their damages and they call us whenever they have a customer. Linda the agent from Farmers Insurance has told SERVPRO of Southwest Portland many times “that we are the only company she will refer her clients to”. 

We are "Here to Help". Please call 503-777-9739 24/7/365.  Please call SERVPRO of Southwest Portland for all your firewater and bio-hazard needs. 

Local home experiences a huge fire and water loss

10/3/2021 (Permalink)

The wash cycle has gone wrong

SERVPRO of Southwest Portland received a call regarding a fire and water loss in a three-story home where every story of the home was affected. The cause of this fire and water damage was lint in the dryer, they were also having water damage coming through all of the ceilings and walls affected the carpet, vinyl, and the concrete are affected.

Once we received the call we were there within the hour once arrived at the home the crew came up with a drying plan. This plan consisted of the removal of all affected baseboards and all of the blinds. In addition, the detachment of all fixtures on the third floor including the master bed, master bath, master coast fixtures, and the shower.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Fire season is approaching, SERVPRO of Southwest Portland is here to help

9/27/2021 (Permalink)

Removing items affected to remove odor

Every May to about July brings on wildfire season and here at SERVPRO of Southwest Portland know’s the worry, stress, and trauma it can bring to the people of the great city of Portland. SERVPRO of Southwest Portland received a call regarding a wildfire around a local residential area.

The wildfire burnt completely around the home causing heavy smoke and odor throughout the home. The trained professionals at SERVPRO of Southwest Portland got their crew together and they were on the road as soon as possible. 

Upon arrival, the crew took inventory of all the contents in the home, wrapped furniture, and placed it into two pods on site. One pod for salvageable and the other for unsalvageable pods were then taken to the SERVPRO of Southwest Portland warehouse. In order to remove the odor on the home, we needed to take everything affected by the odor.

Here at SERVPRO of Southwest Portland we cleaned the home, furniture, and removed the odor from the home. SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

Keep Your Home Safe From Dryer Fire

2/5/2021 (Permalink)

Don't Dry Unsafely!

An electric or gas clothes dryer is nearly an essential part of life in most homes. In families with children, the laundry can seem a daunting task, going on forever with washing machines and dryers churning and turning away slowly at a never-ending mountain of laundry.

But, all that convenience carries with it the possibility of a deadly hazard -- a dryer fire -- the leading cause of home fires in this country at the rate of about 15,000 every year.

*Don't dry dangerously*

While today's clothes dryer is in itself a safe piece of machinery and a feat of modern technology, it isn't fail-safe and requires regular preventive maintenance to prevent fires that could start in your lint trap or anywhere within your dryer's venting.

When lint traps aren't cleaned as often as they should be, the resulting build-up in the screen or other areas can cause the dryer to perform poorly, operate at elevated temperatures and possibly overheat -- with dangerous consequences. Vent systems must also be checked and cleaned to maintain proper air flow for the same reasons.

Problems may also occur if consumers place improper items in their dryers, such as foam backed rugs or athletic shoes, or vent their appliances with plastic or vinyl exhaust materials. Make sure that whatever you put in your dryer is approved and safe to place in a dryer. When in doubt, check the washing instructions on the tag of the clothing or consult the manufacturers website for more information.

SERVPRO to the Rescue for Fire Damage

2/3/2021 (Permalink)

Unplug appliances when not in use.

When you have a kitchen fire in your home there is more to the cleanup efforts then just replacing some burned cabinets. Many of your belongings will be covered in soot or smell like smoke. It's important not to leave clean up efforts for too long or soot and smoke will stain or ruin the items. We have a specialized crew to clean up the contents of your home after a fire damage. This crew is specialized in content cleanup which is different from structural damage restoration. In the end, both crews are needed to get your home back to preloss conditions. SERVPRO of Southwest Portland has the trained professional technicians to handle the clean-up and restoration in a timely manner. Please call us 245/7/365 at 503-777-9739

Outside Burn Smoked House.

2/1/2021 (Permalink)

Cleaning a soot filled kitchen.

Not every fire does an immense amount of damage to homes. In fact many fires don’t require a large amount of demolition and rebuild; especially ones caused by cooking accidents. Grease fires, protein fires, contained fires or outdoor fires can all do a small amount of damage to homes but they can produce a lot more smoke and residue than people realize.

That smoke, soot, and residue will go throughout your home covering all kinds of surfaces like walls, counter-tops, cabinets, contents, and clothes. The smoke damage leaves behind sticky residue, stains surfaces, odors, and can be toxic to breath long term especially for people with respiratory issues. The residue is not always visible either so the testing process is very important.

A home does not need to be severely damaged after a fire for you to call one of our experts for a free inspection of your home. The size and scope of damage after a small fire can be very surprising to many people when we do our inspection and show how far reaching smoke damage can be and what all is affected. In our inspection we use various cleaning tools and chemicals (made by our chemists at SERVPRO) to determine the best way to restore your home to its before fire condition. 

What goes into a Fire Cleaning and Restoration Project?

Projects vary based on a variety of factors such as:

• Size and scope of the damage
• Source of the fire
• Odor level
• Type of materials affected 

To get a good idea of what is necessary for your particular situation it is best to give us a call and schedule a free inspection and estimate to determine what processes are best suited to restore your home. Typically many of our fire restoration projects include:

• Board Up
• Dry cleaning with a sponge or HEPA vacuum
• Wet cleaning with solutions or enzymes
• Ozone treatment for odor
• Thermal for odor
• Content pack-out for off site cleaning (more severe fire damage situation)
• Duct cleaning

We deal with fires all year around and we are ready to help you take back your home after fire. Make sure you review these fire damage tips and give us a call today for an inspection today at 503-777-9739

Non-salvage food items

1/19/2021 (Permalink)

Fire damaged foods

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Chillin & Grillin

1/19/2021 (Permalink)

Keep an eye on your grill when cooking.

Duplex fire loss due to outside grill. Both sides of the duplex were damaged. 

Limit movement in the home to prevent soot particles from being embedded into the carpet. 

Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.

Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

If electricity is off, empty freezer and refrigerator completely and prop open to help prevent odor.

Wipe soot from chrome on kitchen and bathroom faucets , trim and appliances, then protect these surfaces with a light coating of lubricant.

If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes. 

Wash both sides of leaves on house plants. 

Change HVAC filter, but leave system off until trained professional can check.

Large Fire Loss

1/19/2021 (Permalink)

SERVPRO ready when you need them.

This is a picture of a Fire/Water Damage we completed a few short moths ago from a cooking incident on the third story of an apartment complex in the Portland Metro area. This is just one of MANY photos taken at this loss, but this shows a little of the damage received from the water used to put out the fire. Approximately the entire complex was affected--27 units, therefore, this is what we call a Large Loss. As for the fire damage, we had to remove a significant amount of insulation, soot had to be cleaned throughout two levels of hallways, stairwells as well as some units. After intense cleaning and mitigation, we ended with giving all affected areas a carpet cleaning and a well needed duct cleaning to make things "Like it never even happened." 

Fire Damage in the kitchen.

1/4/2021 (Permalink)

Be careful when working in the kitchen.

Here we see the aftermath of a kitchen.  A oven mitt was left to close to the stove while a pot of water was left to boil.  The homeowner had walked away thinking they had some time before it would boil.  What they did not notice was the oven mitt they had left to close to the open flame which then ignited. Before they could contain it the fire took over the entire kitchen leaving them with no choice but to evacuate and wait for fire fighters.  After the fire was put out this was the result of the corner of the kitchen where the refrigerator was located. SERVPRO of Southwest Portland was called upon to cleanup the extreme damage the fire left behind.  The entire kitchen was gutted and the whole house needed to be treated for smoke damage.  Once this was completed the restoration process could begin. 

Fire Up Close & Personal

12/10/2020 (Permalink)

Knowing the different types of smoke damage and their particular behavior allows SERVPRO to restore the damaged regions to preloss condition, completing proper damage restoration.

This mishap was an emergency response and occurred in the Hillsboro region of Oregon from an unkown source.

Structure damage, unsalvageable furniture and other contents were packed out during the process to be thoroughly cleaned and restored before being packed back in to the residence. 

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same.

Our team carefully inspected and tested adjoining rooms of the property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Please call SERVPRO of Southwest Portland 24/7 503-777-9739 

Don't Be A Statistic

12/1/2020 (Permalink)

Kitchen Fire

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States.  However when you suffer a fire, only one fire matters to you.  Personal belongings are a treasure of life, and a reflection of hard work and achievements.  Photographs, books, and other personal items have a value that cannot be put into words.  A SERVPRO Professional has the ability to help restore your belongings.

Emergency Fire Damage Tips:

• Limit movements to prevent further damage
• Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Southwest Portland
• Don't attempt to shampoo carpet or upholstered furniture without first contacting SERVPRO of Southwest Portland

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro.  Any questions please give us a call at 503.777.9739.

Smoke & Soot Damage!

11/30/2020 (Permalink)

Soot covers ceiling after fire damage.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO Professionals can help prevent fire damage from creating long-term problems.  We at SERVPRO of Southwest Portland can provide a timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to pre loss condition when possible. "Like it never even happened."  We at SERVPRO of Southwest Portland believe in the 3E's (Experience, Expertise and Equipment) and are proud to serve Multnomah County and other areas of Portland Metro.   Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Wildfires 2020

9/24/2020 (Permalink)

Wildfires in Mill city devastated town.

SERVPRO of Southwest Portland has sent crews to rural areas to set air filtration devices and help clean smoke damaged homes and businesses. Neighborhoods were devastated with only a few homes left on the street. The people we met with were very happy to see us and saw us as a hope to return to their homes. To be of service to these hard hit communities is an honor. Debi and I were able to go from home to home to deliver air filtration devices to start cleaning the air, make sketches and sign the documents to get the homes ready to be cleaned and to document with pictures for the Insurance adjusters. It is an honor to be able to serve in these hard hit communities. 

Air Filtration Devices Can Help Remove Soot & Smoke

9/16/2020 (Permalink)

XL Air Filtration Device supplied by SERVPRO

Portable Air Filtration Devices in your home or at your business can help remove particulates from your indoor air that can affect human health. Some of these pollutants come from outdoors, and others come from indoor sources and activities, such as cooking, cleaning, secondhand smoke, building materials, consumer products, and home furnishings. These indoor air pollutants can be particles or gases, including volatile organic compounds (VOCs). Common contaminants that can be found indoors include particulate matter (including PM2.5 [fine] and PM10 [coarse]), formaldehyde, mold, and pollen. Since most people spend about 90% of their time indoors, the most effective ways to improve your indoor air are to reduce or remove the sources of pollutants and to ventilate with clean outdoor air. In addition, research shows that filtration can be an effective supplement to source control and ventilation. Using a portable air cleaner can help to improve indoor air quality. Portable air cleaners, also known as air purifiers or air sanitizers, are designed to filter the air in a single room or area. Portable air cleaners can reduce indoor air pollution.

Kitchen Fire

9/8/2020 (Permalink)

Kitchen damaged by fire.

One of our clients was in the process of moving their belongings into an apartment when they had to evacuate the apartment due to flames coming from a neighboring house. The smoke and soot from the house fire were however left on the belonging of the customer. SERVPRO of Southwest Portland removed the belongings to be cleaning and stored until the customer has found a new home then we will bring the belongings to their new home. Farmers Insurance agent has used SERVPRO of Southwest for many of their damages and calls us whenever they have a customer. Linda the agent has told me many times that we are the only company she will refer her clients to. Please call SERVPRO of Southwest Portland for all your fire, water, and mold cleanups. 

A client of ours was in the process of moving their belongings into their apartment when suddenly they had to evacuate the building. The reason for the evacuation was due to flames coming from a neighboring house the smoke and soot from the house were however left on the belonging of the customer.

SERVPRO of Southwest Portland removed the belongings to be cleaned and stored until the customer has found a new home and once the home is found SERVPRO of Southwest Portland will bring the belongings to their home. SERVPRO of Southwest Portland has worked with Farmers Insurance agents for many of their damages and they call us whenever they have a customer. Linda the agent from Farmers Insurance has told SERVPRO of Southwest Portland many times “that we are the only company she will refer her clients to”. 

We are "Here to Help". Please call 503-777-9739 24/7/365.  Please call SERVPRO of Southwest Portland for all your firewater and bio-hazard needs. 

High Rise Fire

9/1/2020 (Permalink)

High Rise Fire. SERVPRO called to mitigate.

Terwilliger Plaza has trusted SERVPRO of Southwest Portland to meet the needs of their residents when they have fire and water damages. A fire set off the water sprinklers at Terwilliger Plaza and flooded three floors of the building. SERVPRO of Southwest Portland was able to bring in their crews and start mitigating the damages within an hour of being called out. Other than having to remove some of the carpet and a small bit of the drywall we were able to save the building and not have to move the residents out. 

The management of Terwilliger Plaza is great to work with and we are creating an Emergency Ready Plan for them that will show all of the shutoffs for water, gas and electricity and will give all of the local emergency numbers.

Hotel Fire

2/11/2020 (Permalink)

Hotel three room fire

Three rooms in the corner area of this hotel burnt from the inside out a couple weeks ago over a weekend. SERVPRO of Southwest Portland was there within an hour getting pictures of the damage and measuring the scope of the project. The fire marshal was onsite giving us the go ahead for measurements and pictures around the property. The fire spread so quickly that in a short amount of time, three rooms were burnt on the inside with just the majority of the structure still standing. We are able to go in and clean soot damage and do debris cleanup in the affected units as well as the surrounding ones from the pungent smoke smells. Even though some of the structure will need to be demolished and rebuilt, we can help with the areas and items that need to be ozoned. 

Front Porch Fire

2/11/2020 (Permalink)

Insulation damage in attic/crawlspace

A car battery charging on this customers front porch combusted and set the structure on fire. The fire went up through the attic that hangs over the porch, into the front room, and kitchen areas. The house needed to be completely gutted due to heavy smoke damage throughout. The debris all over was picked up and the damaged insulation was extracted from the attic and crawlspace. The ceiling eventually was removed to start the rebuild. There was no one home at the time so everyone was safe from the rapid moving flames. We were out to the property within an hour to board up any areas that were at risk for weather and vandalism before we were able to start on the rest of the fire damage cleanup and salvage.

Stove Fire

1/9/2020 (Permalink)

Stove fire caused by grease

Grease fires in our kitchens can happen at any time. It is important to keep the stove and surrounding areas clean from any hazardous material. This small kitchen fire happened quickly due to grease under one of the back burners that burst into flames. This customer has to follow the fire cleanup with demolition of the hood vent, a portion of the ceiling, cabinets, and a stove replacement. Since a kitchen grease fire can happen to anyone it is important to know some simple precautions, if you experience one of your own. If cooking with a pot or a pan when the fire occurs, it is safer to leave the pot on the stove, and not try and transport it outside to a different area. Also, remember not to pour water onto a grease fire. It is safer to smother or cover the flames, if they are still manageable.

Small Fire, Not So Small Damage.

1/7/2020 (Permalink)

Fire and smoke residue in apartment kitchen

What started out as a small fire, quickly spread into other parts and floors in this apartment unit. There was broken glass, smoke damage, and structural damage after the fire department came to put out the flames. The smoke damage was heavier on the kitchen walls and ceiling, but around the house, you could find other soot residues that were in need of cleaning up! The fire started near the kitchen window of the apartment unit and spread across the flooring and ceiling in that room. There was heavy floor damage in front of the stove across from the kitchen window as well as some smoke damage in the attached living room. After the windows, floors, and ceilings were replaced, this unit looked like nothing ever happened!

Outside Fire

1/7/2020 (Permalink)

A small fire on the outside of a house.

Luckily for this customer, this fire was extinguished before it caused any major structural damage. Taking into consideration the location of the fire, it would have easily moved from different parts of the house, including underneath it. Every job that we are called out to is a new experience is different, no two losses are the same, and a different approach must be made every time. SERVPRO of Southwest Portland was able to catch the fire before any major disaster happened, and we cleaned up the mess surrounding the area. This may look like a small job, but we are always willing to help no matter the size. Before compromising the home from under the deck, the customer was able to put it out. We came in to make sure no further damage was done and had gone unseen. 

Garage Fire

1/3/2020 (Permalink)

This is the front of the house which had a garage fire.

A fire that started in the garage and then came through the house caused extensive damage to this family home. SERVPRO of Southwest Portland worked closely with an electrician on this project due to a lot of damaged wires throughout the garage and the house. We were able to go into the home and get everything that was salvageable packed up and had to clear out the items that were non-salvageable as well. Since the location of the start of the fire was close to basement rooms that were fully furnished, this process was slightly more challenging and time-consuming to go through salvageable and non-salvageable items. Although our customer suffered a tremendous loss, we were there to help with all their needs and we have fully restored their home back to preloss condition.

Local Bar Fire

1/3/2020 (Permalink)

Front of structure for the bar

What started as a small kitchen fire on their flat top grill, this structure quickly went up in flames compromising the majority of the building. SERVPRO of Southwest Portland came to pack out the interior of the bar and began cleaning the structure and anything else that could be salvaged. This historical fixture is slated to reopen soon in the heart of Multnomah Village after an extensive renovation. With the reopening, customers in the area will see a newly updated neighborhood bar and grill featuring their brand new rooftop bar. We take pride in our community and we knew how important this was that we got this local hangout spot back up and running as quickly as we possibly could. Welcome back to the neighborhood Renner's Grill!

MAACO Collision Center Fire

1/3/2020 (Permalink)

Cause of fire in MAACO garage

SERVPRO of Southwest Portland was called out to a fire that tore through a collision shop and destroyed the interior and exterior of the structure, cars, and belongings. As the damage was sorted through, there were a few items that we were able to restore to preloss condition. We went through garages, offices, and hallways, and replaced what we could to get the business up and running smoothly again. Looking back at the pictures of how devastating this fire once was, the after pictures make it look "Like it never even happened." With professional cleaning and a crew of certified fire/smoke individuals, this MAACO suffered a tragic and sudden loss and we were there to help! Please call SERVPRO of Southwest Portland for all your Fire, Water, Mold and Bio-hazard cleanups.

Fire On Front Porch

1/2/2020 (Permalink)

Front of house

We were called out to this fire job from the property management company. They had a fire on the front porch that damaged walls, flooring, the ceiling, and the attic as well as multiple rooms. The most damage occurred in the attic space where our crew had to clean out a lot of insulation and damaged wood in the structure. It is not always apparent what damage has happened due to smoke residues. For this specific loss, we also had to remove carpet pads in multiple rooms because of the fire and smoke damage. Since this was a rental property, it was our main goal to get the job done promptly so the house could be ready for new tenants to move in. Please call us at 503-777-9739

Fire Fire Everywhere

10/1/2019 (Permalink)

The fire consumed most of the warehouse

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States.  However, when you suffer a fire, only one fire matters to you.  Personal belongings are a treasure of life and a reflection of hard work and achievements.  Photographs, books, and other personal items have a value that cannot be put into words.  A SERVPRO Professional can help restore your belongings.

Emergency Fire Damage Tips:

• Limit movements to prevent further damage
• Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Southwest Portland
• Don't attempt to shampoo carpet or upholstered furniture without first contacting SERVPRO of Southwest Portland

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro.  Any questions please give us a call at 503.777.9739.

The unexpected can happen at any time.

9/19/2019 (Permalink)

House fire.

One of our clients were in the process of moving their belongings into an apartment when they had to evacuate the apartment due to flames coming from a neighboring house. The smoke and soot from the house fire was however left on the belonging of the customer. SERVPRO of Southwest Portland removed the belongings to be cleaning and stored until the customer has found a new home then we will bring the belongings to their new home. Farmers Insurance agent has used SERVPRO of Southwest for many of their damages and calls us whenever they have a customer. Linda the agent has told me many times that we are the only company she will refer her clients to. Please call SERVPRO of Southwest Portland for all your fire, water and mold cleanups. 

Terwilliger Plaza

9/9/2019 (Permalink)

SERVPRO trucks

Terwilliger Plaza has trusted SERVPRO of Southwest Portland to meet the needs of their residents when they have a fire and water damages. A fire set off the water sprinklers at Terwilliger Plaza and flooded three floors of the building. SERVPRO of Southwest Portland was able to bring in their crews and start mitigating the damages within an hour of being called out. Other than having to remove some of the carpet and a small bit of the drywall we were able to save the building and not have to move the residents out. 

The management of Terwilliger Plaza is great to work with and we are creating an Emergency Ready Plan for them that will show all of the shutoffs for water, gas and electric and will give all of the local emergency numbers. 

How Do I Handle a Fire Damage

1/18/2019 (Permalink)

Fire Damage

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Cupboards Covered in Soot?

1/18/2019 (Permalink)

Kitchen Fire

We are starting off our Blog with the Dos and Don’ts to help reduce damage and increase the chances of a successful restoration.

Fire & Smoke Damage

 Dos

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

Don’ts

• Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
• Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
• Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service. 

Kitchen Smoke Damage

1/8/2019 (Permalink)

Kitchen fire with smoke damage.

We are starting off our Blog with the Dos and Don’ts to help reduce damage and increase the chances of a successful restoration.

Fire & Smoke Damage

 Dos

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

Don’ts

• Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
• Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
• Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.

What to do and not do in a fire.

1/8/2019 (Permalink)

Fire Damaged Kitchen

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Smoke gets in your eyes.

9/4/2018 (Permalink)

Smoke gets in your eyes

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO Professionals can help prevent fire damage from creating long-term problems.  We at SERVPRO of Southwest Portland can provide a timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to pre loss condition when possible. "Like it never even happened."  We at SERVPRO of Southwest Portland believe in the 3E's (Experience, Expertise and Equipment) and are proud to serve Multnomah County and other areas of Portland Metro.   Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Motor Home

8/9/2018 (Permalink)

Motor Home Fire

Camper caught on fire and cause damage to the side of the house and smoke to one room of the house. SERVPRO of Southwest Portland was on the job within an hour , assuring the customer we would take care of their needs and make it."Like it never even happened."

The first 48 hours after a fire damage can make the difference between restoring, versus replacing your property and personal belongings. SERVPRO 1-4-8 Service Response Guidelines can help prevent fire damage from creating long-term problems. SERVPRO Professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible. 

Fire on the Barbie

8/8/2018 (Permalink)

Fire caused by Grilling

Summer is the peak season for grill fires and since outdoor grilling is one of the most popular ways to cook food, here are some simple tips to be on your way to safe grilling.

1) Propane and charcoal BBQ grills should only be used outdoors.

2) The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.

3) Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

4) Never leave your grill unattended.

5) Always make sure your gas grill lid is open before lighting it

6) When you are finished grilling on a charcoal grill, let the coals completely cool before disposing in a metal container.

7) Always keep a Dry Chemical Fire Extinguisher handy.

SERVPRO of Southwest Portland is proudly serving Multnomah County.  Any questions or grilling recipes please call us at 503-777-9739.

Fire Loss

8/1/2018 (Permalink)

Duplex fire loss due to outside grill. Both sides of the duplex were damaged. 

Limit movement in the home to prevent soot particles from being embedded into the carpet. 

Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.

Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

If electricity is off, empty freezer and refrigerator completely and prop open to help prevent odor.

Wipe soot from chrome on kitchen and bathroom faucets , trim and appliances, then protect these surfaces with a light coating of lubricant.

If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes. 

Wash both sides of leaves on house plants. 

Change HVAC filter, but leave system off until trained professional can check.

What to do until help arrives. Fire Damage

1/17/2018 (Permalink)

Soot can permanently damage and stain carpets, drapes and furniture if not dealt with properly.

How to help reduce damage and increase your chances of a successful restoration continued!

Fire & Smoke Damage

Dos

• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
• Wash both sides of leaves on house plants.
• Change HVAC filter, but leave system off until a trained professional can check the system.
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Don’ts

• Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
• Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
• Send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

Check back next week when we start the Dos and Dont for water damage!

Stove Fire

1/17/2018 (Permalink)

Stove fire causes thousands of dollars of fire damage.

We are starting off our Blog with the Dos and Don’ts to help reduce damage and increase the chances of a successful restoration.

Fire & Smoke Damage

 Dos

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
• Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
• Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

Don’ts

• Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
• Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
• Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service. 

Only One Fire Matters To You

10/6/2017 (Permalink)

This kitchen fire was contained but damaged belongings and surfaces throughout the entire house.

National fire statistics indicate that a residential fire occurs approximately every 90 seconds somewhere in the United States.  However when you suffer a fire, only one fire matters to you.  Personal belongings are a treasure of life, and a reflection of hard work and achievements.  Photographs, books, and other personal items have a value that cannot be put into words.  A SERVPRO Professional has the ability to help restore your belongings.

Emergency Fire Damage Tips:

• Limit movements to prevent further damage
• Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Southwest Portland
• Don't attempt to shampoo carpet or upholstered furniture without first contacting SERVPRO of Southwest Portland

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland Metro.  Any questions please give us a call at 503.777.9739.

Fire Damage

9/29/2017 (Permalink)

Cleaning up after a kitchen fire that is showing the soot damage.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO Professionals can help prevent fire damage from creating long-term problems.  We at SERVPRO of Southwest Portland can provide a timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to pre loss condition when possible. "Like it never even happened."  We at SERVPRO of Southwest Portland believe in the 3E's (Experience, Expertise and Equipment) and are proud to serve Multnomah County and other areas of Portland Metro.   Please call us at 503.777.9739 twenty-four hours a day seven days a week. 

Grilling Safety

8/4/2017 (Permalink)

There is nothing like outdoor grilling.

Summer is the peak season for grill fires and since outdoor grilling is one of the most popular ways to cook food, here are some simple tips to be on your way to safe grilling.

1) Propane and charcoal BBQ grills should only be used outdoors.

2) The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.

3) Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

4) Never leave your grill unattended.

5) Always make sure your gas grill lid is open before lighting it

6) When you are finished grilling on a charcoal grill, let the coals completely cool before disposing in a metal container.

7) Always keep a Dry Chemical Fire Extinguisher handy.

SERVPRO of Southwest Portland is proudly serving Multnomah County.  Any questions or grilling recipes please call us at 503-777-9739.

Portland Oregon Smoke and Soot Cleanup

7/19/2017 (Permalink)

Portland Oregon soot damage cleaning in progress

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Portland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today- 503-777-9739