Neighbors problem turned into your problem

1/13/2022 (Permalink)

It may be someone else fault but no matter the case SERVPRO of Southwest Portland is here to help!

SERVPRO of Southwest Portland received a call regarding a fire loss. The homeowner explained to us that the neighbor’s trash can caught on fire and now has smoke damage on his patio and inside his home that needs cleaning. Within 10 minutes of the call ending the crew loaded up the truck and headed out to the loss.   

Once we arrived the crew chief went with the homeowner on an initial walk-through to see the soot damage inside the house and on the porch. After that initial walkthrough, the next step of the process is coming up with a drying plan. Performing “cleaning” in a fire damage restoration means removing smoke residues and deodorizing smoke odors. Fire damages present great cleaning challenges due to the many ways that, heat, oxygen, moisture, and gas interact to form smoke residues.

The cleaning plan was simple to find all the residues in the house and then identify the type of residue. Once the residue is identified we will then remove it and properly dispose of it then our crew brought in dry sponges to clean smoke residues from the affected surfaces. Dry cleaning is the safest method to use on unfinished wood surfaces to avoid moisture setting residues into the porous wood.

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.