How clean is your carpet?

5/5/2022 (Permalink)

We know stains.  Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.  Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, we will walk with you through your home and guide you in the best decisions to care for your carpet. 

A Service Professional will take the time to: 

1) Show you what cleaning option would be best for your carpet's level of soiling.

2) Give you an estimate of time and cost of the carpet cleaning.

3) Explain the benefits of soil protection.

4) Explain the advantages of a clean carpet for good indoor air quality.

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions about our services please call us at 503.777.9739.

Car Cleaning

5/5/2022 (Permalink)

Vandalized car cleaned and restored.

We received a call from the insurance company, one of their customers had recently had their car stolen. The cars was recovered but the back window had been broken out and the car was wet inside from the rain also had the smell of marijuana inside. 

SERVPRO of Southwest Portland took the car back to their location and cleaned out the glass and other items from the car, vacuumed all of the surfaces and wiped down all of the surfaces with anti-microbial. We then set airmovers to dry the car, once dry we set an ozone machine to clear the car of any remaining odor. 

Please call SERVPRO of Southwest Portland when you are in need of that special sort of cleaning. SERVPRO of Southwest Portland is open 24/7/365 503-777-9739.

There's nothing SERVPRO cant clean

1/22/2022 (Permalink)

SERVPRO of Southwest Portland was able to get the tenant back into their home and it only took two days.

SERVPRO of Southwest Portland received a call one afternoon from a retirement plaza in the downtown Portland area regarding an interesting loss. The owner of the plaza called and mentioned that some of they moved the tenant’s belongings in order to replace the flooring and the paint. This removal caused a lot of dust and the current tenant is especially sensitive to dust. 

The owner mentioned that they needed us to perform a thorough cleaning so the tenant is able to move back into their home as soon as possible. Our crew of well-trained professionals loaded up the truck and headed out to the retirement plaza. During the initial walkthrough with the owner, it was apparent that this post-construction clean is coming after the new hardwood floors were installed and concrete fringing to make the floor level. 

The next step for our crew was for our crew chief to make a drying plan and it was as followed. Clean unit complete in order to remove all concrete dust and hardwood floor dust, including closets and cabinets and all the contents in those affected areas. Our crew washed all the dishes then proceeded to put them back into the cabinets with the closets they needed to be lightly dusted since there was a large number of contents in the closet.

The crew of SERVPRO of Southwest Portland was able to clean the entire apartment in only two days returning the apartment back to its preloss conditions. Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say “Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Air Duct Cleaning

5/25/2021 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants

SERVPRO of Southwest Portland Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, 503-777-9739

KEY TO CARPET CLEANING THAT WILL LAST

5/20/2021 (Permalink)

SERVPRO Carpet Cleaning.

Many believe that once carpets are professionally cleaned, they tend to get dirty faster. Why is this? It seems that it takes a couple of years before new carpets need cleaning, but why, after the professional cleaning, do the carpets look dirty in a much shorter time? Are professional cleaners causing a premature need for cleaning with the hopes of boosting business?

Absolutely not! In reality, new carpet is treated by the manufacturer with soil-resistant carpet protector, which allows the carpet to go much longer between cleanings. After about two years, the protector significantly wears off in the areas of daily use. These areas then accumulate soil much faster, as if they have never been treated with the protector.

So what is the solution? Professional carpet cleaners do not cause carpets to soil faster by cleaning them, but they can definitely prevent it! It is simple. If the cleaner restores the soil-resistant carpet protector in those high traffic areas, the carpet will go much longer before the next need for cleaning. Professional cleaners are able to reapply this protector and significantly restore the soil-resistance of the carpet. Reapplication of the soil-resistant carpet protector at the time of cleaning is paramount to restoring carpet and making that cleaning last.

Cleaning for COVID

1/22/2021 (Permalink)

Even during the holidays our team is hard at work.

SERVPRO became a pioneer of signage indicating a higher level of clean–and for good reason! 75% of businesses want to visibly show their cleaning practices to employees and customers. 65% of businesses want to show “proof” of their increased cleaning protocols.

Market analysis suggests our commercial clients’ demand for SERVPRO services is prompted by communities reopening or by COVID-positive cases. The demand for our SERVPRO services is primarily for reactive COVID cleaning and disinfecting, but proactive COVID cleaning is still being performed in the marketplace.

Commercial clients value the SERVPRO brand and want to associate their business with SERVPRO due to our positioning as the “experts in clean.” Decisionmakers want to align with our brand before, during, and after COVID exposure.

Please call SERVPRO of Southwest Portland at 

503-777-9739.

Board-ups, Griffiti, and Vandalism clean-up

5/31/2020 (Permalink)

Board-ups due to vandalism

SERVPRO of Southwest Portland has never been busier than in the last year with removing graffiti and doing board-ups and repairing damages after vandalism. Our team of SERVPRO professionals are on the job, whenever called out to be one of those front line heroes.

SERVPRO Franchise Professionals will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer all of the following services:
Board-ups
General cleaning and Graffiti Removal
Brick, Stone, and Concrete Cleaning
Odor Removal and Deodorization
Debris Removal
Water Damage Restoration
Fire Damage Restoration
Mold Damage Restoration
Content Cleaning

Please call SERVPRO of Southwest Portland 24/7/365 for all your Restoration and Cleaning needs @ 503-777-9739.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/13/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Southwest Portland today at  503-777-9739 for your Certified: SERVPRO Cleaned consultation.

SERVPRO Cleaning Commercial Buildings for COVID-19

4/3/2020 (Permalink)

SERVPRO employee cleaning an office building in full PPE for COVID-19.

SERVPRO of Southwest Portland can respond quickly and effectively to help minimize business interruption to your company.

SERVPRO franchise professionals are uniquely prepared during this unprecedented times to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters ,tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables at a minimum. These same surfaces are mentioned in the CDC guidance for commercial spaces as well.

Mess of Bricks

1/9/2020 (Permalink)

Car crashed into commercial buiding

When a car went through this building and created this huge dangerous mess for this company, SERVPRO of Southwest Portland was there to clean up the aftermath. Since this was such an unexpected accident, and no one was hurt, the number one priority was to get the walls covered and sealed so the business' equipment wasn't compromised and exposed for theft and vandalism. We covered the exterior area and set up containment for the damage on the inside of the structure while the debris was cleared. Business operation was not affected due to the containment that was in place. We have a wide range of jobs we are called in for, such as this one, that you may not think to call us for, but we are qualified and trained to handle!

Cleaning and Cutting

1/8/2020 (Permalink)

Carpet removed for cleanup

This was the aftermath of a carpet and carpet pad being removed after an incident that happened in this small room. SERVPRO of Southwest Portland was called in to remove the affected carpet, do any thorough cleaning that needed to be done in the surrounding areas, and then have it disposed of properly. Our technicians are certified for the jobs they are sent out on and must go through both on the job and classroom training to be qualified for these jobs. No two jobs are alike, so we train our technicians in the field to be able to do a wide range of services including general residence cleaning, air duct cleaning, commercial property cleaning, commercial kitchen and hood vent cleaning as well as biohazard cleanup.

Pack Out Post Fire

1/3/2020 (Permalink)

Pack out of the kitchen due to fire

Our customer suffered a fire loss and we were there to help clean up the mess! We went through the entire house and did a full completed inventory of her belongings to help clear out the ones that were salvageable and keep them safe from further damage. This is a picture of the devastation in the kitchen, one of many rooms that was affected by the fire. We understand that after a loss, most are looking for a helping hand. At SERVPRO of Southwest Portland, our job doesn't stop at the fire and smoke cleanup it goes further into helping our customers get back on their feet and take some stress out of what is already a hectic situation and what they are already having to go through. 

Cleanup In Empty House

1/3/2020 (Permalink)

Master Bedroom Cleanup

This was a cleanup SERVPRO of Southwest Portland did for a house in the area. Our crew members here are professionally trained in biohazard cleaning and substance removal and proper disposal according to OSHA, EPA, and local health regulations. The floors were thoroughly cleaned with agents specific for this cleanup. Upon arriving, we did not know what we were going to be cleaning up exactly, so all proper precautions had to be taken. The hardwood floors needed to be treated appropriately to prevent further damage. Fortunately for this customer, this was the only room in the home that was affected. SERVPRO of Southwest Portland is ready to work any job no matter the size. Please call us at 503-777-9739. We are a 24 hour emergency service company. 

PPE used on the job

1/3/2020 (Permalink)

SERVPRO tech in PPE at jobe site

SERVPRO of Southwest employees use PPE on the job to keep themselves and others safe from contamintes both airborne and on the surface of contents. PPE is required for jobs that involve bloodborne pathogens, methamphetamine labs, crime scene and sewage back up as well as mold and asbestos abatement. Personal Protective Equipment can be full or half-face masks, a Tyvek suit, glove, a respirator. Trained SERVPRO employees follow federal and state guidelines in the use of Personal Protective Equipment. We also protect your home or business by setting up containment chambers to allow the technicians to remove the Personal Protective Equipment and dispose of the gear inside of trash bags to keep the contamination from entering areas not already exposed. Please call us 24 hours a day.  

We Can Clean Most Anything

1/18/2019 (Permalink)

Water in the basement

A few months ago SERVPRO of SW Portland got a call from a customer that had a water leak in their basement.  When we got there they didn't know how long the leak had been going or where it came from.  After clearing out a path to get around the basement, we found the source was a water heater that failed.  The entire basement was damaged, bedroom carpet, walls and most of the contents in it.  We started removing damaged items, which was hampered because of the intense amount of hoarding.  Many of the homeowner's items had to be thrown out due to damage or mold, causing a large loss of personal property to the owner. SERVPRO of SW Portland boxed up over 400 boxes of belongings so the basement could be dried out and restored.  When the basement was finished all of her belongings were taken back, all in boxes and labeled so she can find things she might be looking for. 

Please call us at 503-777-9739

SERVPRO Cleans

1/18/2019 (Permalink)

Livingroom Cleanup

There are times a homeowner or business owner is forced to use a fire extinguisher.  When it comes time for the clean up you should call in the professionals at SERVPRO of SW Portland to handle the job.  The dry chemical will get all over the place and it can be hard to clean up and to take on personally, we are trained in environmental safety and will make sure the job is complete.  This job took one Air Scrubber and 3 HEPA Vacuums to clear the air, as well as the floor, shelves and furniture.  The room that would have taken days to clean and sanitize took less than 4 hours. Please call SERVPRO of Southwest Portland for all your Fire, Water, Mold and Bio-hazard cleanups.

Spring Cleaning

1/18/2019 (Permalink)

Spring Cleaning

Now that the holiday season is over and the tree is down  it is time to think about your home.    We offer Air Duct and HVAC Cleaning, we can inspect your system and duct work.  We will restore your system to peak energy efficiency and eliminate offensive odors while improving your air quality.

We also do Carpet Cleaning and Hard Floor Care to remove trapped soils from the deepest carpet pile.  You will be amazed with our work.

Stain Removal is another one of our home cleaning services that we offer.  Using IICRC standards for carpet as a guide, we will show you which cleaning option is best for your individual carpet or upholstery need.  Your home will look better than before in no time!

Please call us at 503-777-9739. 

Carpet Cleaning

1/8/2019 (Permalink)

Carpets need cleaning?

Now that the holiday season is over and the tree is down  it is time to think about your home.    We offer Air Duct and HVAC Cleaning, we can inspect your system and duct work.  We will restore your system to peak energy efficiency and eliminate offensive odors while improving your air quality.

We also do Carpet Cleaning and Hard Floor Care to remove trapped soils from the deepest carpet pile.  You will be amazed with our work.

Stain Removal is another one of our home cleaning services that we offer.  Using IICRC standards for carpet as a guide, we will show you which cleaning option is best for your individual carpet or upholstery need.  Your home will look better than before in no time!

Please call us at 503-777-9739. 

Fire Cleanup

1/8/2019 (Permalink)

Fire Damage

There are times a homeowner or business owner is forced to use a fire extinguisher.  When it comes time for the clean up you should call in the professionals at SERVPRO of SW Portland to handle the job.  The dry chemical will get all over the place and it can be hard to clean up and to take on personally, we are trained in environmental safety and will make sure the job is complete.  This job took one Air Scrubber and 3 HEPA Vacuums to clear the air, as well as the floor, shelves and furniture.  The room that would have taken days to clean and sanitize took less than 4 hours. 

Please call us at 503-777-9739.

Please call us twenty-four hours a day seven days a week 

Pack-In Pack Out

1/8/2019 (Permalink)

SERVPRO of Southwest Portland Saves the Day

A few months ago SERVPRO of SW Portland got a call from a customer that had a water leak in their basement.  When we got there they didn't know how long the leak had been going or where it came from.  After clearing out a path to get around the basement, we found the source was a water heater that failed.  The entire basement was damaged, bedroom carpet, walls and most of the contents in it.  We started removing damaged items, which was hampered because of the intense amount of hoarding.  Many of the homeowner's items had to be thrown out due to damage or mold, causing a large loss of personal property to the owner. SERVPRO of SW Portland boxed up over 400 boxes of belongings so the basement could be dried out and restored.  When the basement was finished all of her belongings were taken back, all in boxes and labeled so she can find things she might be looking for. 

Please call us at 503-777-9739

Drew in Crawl Space

8/1/2018 (Permalink)

We know stains. Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.

Refrigerator line leaked for two months causing major damage to home. Drew down in crawl space cleaning. 

We know stains.  Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.  Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, we will walk with you through your home and guide you in the best decisions to care for your carpet. 

A Service Professional will take the time to: 

1) Show you what cleaning option would be best for your carpet's level of soiling.

2) Give you an estimate of time and cost of the carpet cleaning.

3) Explain the benefits of soil protection.

4) Explain the advantages of a clean carpet for good indoor air quality.

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions about our services please call us at 503.777.9739.

Hoarding can be very costly and dangerous.

1/17/2018 (Permalink)

Hoarding can be very costly and dangerous.

A few months ago SERVPRO of SW Portland got a call from a customer that had a water leak in their basement.  When we got there they didn't know how long the leak had been going or where it came from.  After clearing out a path to get around the basement, we found the source was a water heater that failed.  The entire basement was damaged, bedroom carpet, walls and most of the contents in it.  We started removing damaged items, which was hampered because of the intense amount of hoarding.  Many of the homeowner's items had to be thrown out due to damage or mold, causing a large loss of personal property to the owner. SERVPRO of SW Portland boxed up over 400 boxes of belongings so the basement could be dried out and restored.  When the basement was finished all of her belongings were taken back, all in boxes and labeled so she can find things she might be looking for. 

Please call us at 503-777-9739

Fire Extinguisher Clean Up

1/17/2018 (Permalink)

Let a professional do the clean-up.

There are times a homeowner or business owner is forced to use a fire extinguisher.  When it comes time for the clean up you should call in the professionals at SERVPRO of SW Portland to handle the job.  The dry chemical will get all over the place and it can be hard to clean up and to take on personally, we are trained in environmental safety and will make sure the job is complete.  This job took one Air Scrubber and 3 HEPA Vacuums to clear the air, as well as the floor, shelves and furniture.  The room that would have taken days to clean and sanitize took less than 4 hours. 

Please call us at 503-777-9739.

Please call us twenty-four hours a day seven days a week 

Time to get those carpets and ducts cleaned

1/17/2018 (Permalink)

Getting that trapped dirt out of the carpet can save your carpet and you money.

Now that the holiday season is over and the tree is down  it is time to think about your home.    We offer Air Duct and HVAC Cleaning, we can inspect your system and duct work.  We will restore your system to peak energy efficiency and eliminate offensive odors while improving your air quality.

We also do Carpet Cleaning and Hard Floor Care to remove trapped soils from the deepest carpet pile.  You will be amazed with our work.

Stain Removal is another one of our home cleaning services that we offer.  Using IICRC standards for carpet as a guide, we will show you which cleaning option is best for your individual carpet or upholstery need.  Your home will look better than before in no time!

Please call us at 503-777-9739. 

Carpet Cleaning

8/18/2017 (Permalink)

Chris Carrion of SERVPRO works hard to make sure that "Southwest is the Best"

We know stains.  Since 1967 SERVPRO professionals have been handling stains and soils of all types, from residential homes to commercial facilities.  Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, we will walk with you through your home and guide you in the best decisions to care for your carpet. 

A Service Professional will take the time to: 

1) Show you what cleaning option would be best for your carpet's level of soiling.

2) Give you an estimate of time and cost of the carpet cleaning.

3) Explain the benefits of soil protection.

4) Explain the advantages of a clean carpet for good indoor air quality.

SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of Portland.  Any questions about our services please call us at 503.777.9739.