Reconstruction

9/28/2022 (Permalink)

"Like it never even happened." Only better.

This job had asbestos abatement of the popcorn ceiling. Due to the need for a thorough seal on containment for the abatement, there was wall paper that was impacted and damaged. In order to save money for the customer and insurance client we offered a more cost effective solution than stripping and replacing all the wallpaper in the room. The solution was to install a crown molding that would match the rest of the crown molding in the home to the customers delight and satisfaction this work was approved and scheduled for completion.

Call SERVPRO of Southwest Portland 24 hours a day 7 days a weeks 365 days a year. Our professional team will be there to help you through the process of returning your home to preloss condition. 

Board Up

5/5/2022 (Permalink)

SERVPRO to the rescue day or night.

SERVPRO of Southwest Portland responded to an emergency call from the maintenance manager after hours on Saturday April 16,2022 to come out to a large commercial building complex in downtown Portland to board up two windows that had been broken out. To board up the windows we used two pieces of 2x4 by eights and one full sheet of plywood for each window. The time on site was approximately two hours of work and was performed by our wonderful crew of Hunter, Travis and Andrew. 

During the issues we have had in downtown Portland. SERVPRO has been there to clean up and board up the broken windows, clean up the graffiti, fire and water damage as well as clean for COVID. 

SERVPRO of Southwest Portland should be your first call 503-777-9739.

Norovirus

4/8/2022 (Permalink)

Call SERVPRO to clean your home or business for Norovirus.

SERVPRO of Southwest Portland can clean for Norovirus. Keeping your homes and businesses safe.

Surfaces can get contaminated with norovirus in many ways, including when:

• An infected person touches the surface with their bare hands that have feces or vomit particles on them
• An infected person vomits or has diarrhea that splatters onto surfaces
• Food, water, or objects that are contaminated with norovirus are placed on surfaces
• Tiny particles of vomit spray through the air and land on surfaces or enter a person’s mouth, then he or she swallows it

The Centers for Disease Control and Prevention says each year norovirus causes about 900 deaths, usually among those 65 and older; 109,000 hospitalizations; and 465,000 emergency room visits, mostly from children. 

Norovirus symptoms usually hit 12 hours to two days after infection and hang around for one to three days. "Noravirus can cause health effects"

Please call SERVPRO of Southwest Portland 24/7/365 to come and clean for Norovirus.

SERVPRO of Southwest Portland is here for you! No matter what!

3/7/2022 (Permalink)

No matter the time SERVPRO will load the truck and head your way ASAP.

SERVPRO was founded in 1967 and since then SERVPRO has been the leader in mold, water, fire, and other specialty cleanup restoration services. SERVPRO of Southwest Portland has well trained-professionals that understand the types of smoke and their behavior patterns are extremely vital to proper restoration.

SERVPRO of Southwest Portland provides an itemized, area-by-area loss inventory and accurate inventory that helps keep costs low and reduces job completion time. In addition, we have the ability to pack out your household items or items located inside your business and store them at our location until we return them to you freshly cleaned.

We are lucky enough to have the great support of our customers they leave us great reviews that help keep us at the top of the mold, water, fire cleanup restoration services in the Portland metropolitan area. “I just wanted to say thank you to Tom, Travis, and Nathan! Their team helped us through the process to clean up our home's water damage. They make a stressful situation...a little less stressful. I also appreciated that they were always on time and treated our house like it was their own. Thank you!”

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

SERVPRO is here for you 365 days a year 24/7

3/1/2022 (Permalink)

No matter the size of the loss SERVPRO of Southwest Portland is here for you!

SERVPRO of Southwest Portland wants to ensure that you, your family, and or your staff have a feeling of safety and security when they are in a time of need no matter if it's a water, mold, or fire job.SERVPRO of Southwest Portland is here to serve the Multnomah county and all areas of the Portland metropolitan area. There is no job we cannot handle SERVPRO has responded to property damage emergencies ranging from multi-million dollar jobs such as the Pentagon, White House, and those suffered by individual businesses and homes.

Here at SERVPRO, we pride ourselves on building relationships with our local communities' business along with insurance companies, and commercial clients of the Portland area. Here is one of our 5-star reviews from a customer who experienced a huge water loss. 

“Everyone at SERVPRO provided excellent service from start to finish when we had a recent water issue. Debi was out within two hours of my call to survey the damage and provide an estimate by the end of the day. Tyler and his colleague were out the next day and worked a long day to get the bulk of the job done, returning the next day to follow up on any loose ends. All the prep work before and clean up afterward was impeccable. Tommy was extremely diligent and helpful in helping us get reconstruction work done quickly, and all the staff at the office were helpful I’m dealing with our insurance company, billing, etc. All in all a great experience, and highly recommended. Thanks to all for the great work!”

 Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

No need to fear, SERVPRO is here!

3/1/2022 (Permalink)

SERVPRO of Southwest Portland is here to help you please don't forget it!

Whether it's a burst pipe in an office building or a faulty wiring job in an apartment complex, fire and water losses are never planned but so often occur. When they do SERVPRO of Southwest Portland is here for you 24/7 365 days a year. Here at SERVPRO, we understand that there is no such thing as a “small emergency” when it comes to your business or home. 

There are currently over 1,700 franchises worldwide giving their citizens of cities the same message "Like it never even happened.” SERVPRO has been in business for over 45 years the crews of SERVPRO no matter the location has the experience and training in mitigating damages ranging from a single-family household to skyscrapers. In addition, we make sure that our crews specialize in detailed communication throughout the cleaning and restoration process not only does that keep the customer informed it also makes them feel like a priority during this stressful time.

“Troy, Jose, and Shain came after hours to assess, clean up, and mitigate the damage in my flooded basement. They were kind, courteous, and efficient. Troy followed up with me the next day, then Tom came out twice that week to check the equipment and assess the progress of the “drying out” process. He, too, was very kind and helpful. They are also working with my insurance company to process the claim. All in all, I was pleased with and appreciative of their expertise and great customer service.” This quote comes from one of our customer's reviews that go a long way in ensuring that SERVPRO of Southwest Portland is the leader in all of the cleanup restoration services we offer.

Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened.” Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Do's & Don't When You Have A Water Damage

2/1/2022 (Permalink)

When water turns to ice!

The most common type of damage SERVPRO sees during these extreme cold weather events is water damage due to frozen pipes. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. SERVPRO Franchise Professionals can quickly and safely repair water damage caused by frozen pipes.

Outdoor pipes most likely to freeze include:

• Outdoor hose bibs
• Swimming pool supply lines
• Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

• Basements
• Crawl spaces
• Garages

Another potential hazard to consider as the snow/ice begins to melt is damage to your roof and ice dams. An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

What you can do until help arrives

After any water damage situation, your primary focus should be safety.

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What Not To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines, or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

WHY SERVPRO?

2/1/2022 (Permalink)

No matter the loss you can count on SERVPRO of Southwest Portland to be there for you during your time of need!

SERVPRO of Southwest Portland gives the people of Portland and their business the feeling of security. The people of Portland have the confidence in us to come in and fix anything from a burst pipe to a fire loss. SERVPRO was founded in 1967 and ever since then, SERVPRO has been the leader in water, fire, mold, and other specialty cleanup restoration services.

 SERVPRO of Southwest Portland’s crew has the experience and training in mitigating damages from a small home to a multi-level skyscraper. Along with that our crews specialize in detailed communication throughout the whole job from start to finish which helps keep you guys informed and up to date.

 Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Storm season is coming!

12/1/2021 (Permalink)

SERVPRO of Southwest Portland is just a phone call away.

Storm damage is hard to prepare for.  Wind and rain can cause severe water problems and your SERVPRO Professional can manage the damage.

• SERVPRO has been in business for 50 years in the cleanup and restoration industry.
• Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
• Professional equipment and industry-approved techniques can save you time and money.
• SERVPRO of Southwest Portland gives you and your business the opportunity to give you that feeling of security.
• SERVPRO of Southwest Portland understands that there is no such thing as a “small emergency” when it comes to your business or home.
• Our crews have the experience and training in mitigating damages ranging from single-family homes to skyscrapers.
• SERVPRO has more than 1,700 franchises around the world giving the same message “Like it never even happened.”

SERVPRO of Southwest Portland prides itself on being timely and efficient when it comes to the loss you may encounter. Our service response guidelines are as follows. With one hour from notice of loss, a team member from SERVPRO of Southwest Portland will contact you or you’re insured to arrange for service. Within four hours of loss notification, we will be on-site to start mitigation services. Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the customer or the adjuster. 

SERVPRO of Southwest Portland professionals can give you peace of mind by helping full mitigation and restoration from start to finish to make it “Like it never even happened.” Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. Any questions please call us at 503.777.9739.

WHY SERVPRO?

11/10/2021 (Permalink)

Our crews come to jobs prepared to handle any job.

SERVPRO of Southwest Portland gives you and your business the opportunity to give you that feeling of security. Whether it’s a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned but unfortunately, they do occur.

SERVPRO of Southwest Portland understands that there is no such thing as a “small emergency” when it comes to your business or home. Here at SERVPRO we offer a thought contingency plan called an ERP, emergency ready profile which has an emphasis on the first 24-48 hours to help you get your business or home back to normal as quickly as possible. SERVPRO of Southwest Portland will provide you with the assistance to help you complete your ERP.

SERVPRO has more than 1,700 franchises around the world giving the same message "Like it never even happened." There have been over 45 years of business in the cleanup and restoration industry. Our crews have the experience and training in mitigating damages ranging from single-family homes to skyscrapers. In addition, our crews specialize in detailed communication throughout the cleaning and restoration process which helps keep you informed from start to finish.

Restoration services can help you resume normal business functions quickly while avoiding costly construction downtime. Here at SERVPRO of Southwest Portland, we make sure to make your home or business look just as good as new or how we like to say "Like it never even happened." Please call SERVPRO of Southwest Portland twenty-four a day seven days a week for any Fire, Water, Mold, or Bio-hazard clean-ups. If you have any questions please give us a call at 503.777.9739.

Check out our Brag Book.

10/19/2021 (Permalink)

SERVPRO cleans and repairs the Pentagon after 911.

SERVPRO of SW Portland has been in business for 7 years. Supporting the Portland Metro Area. We have done COVID cleaning for schools, businesses and construction sites. Fire damage restoration for homes, large and small business from one to 5 stories. Water damage mitigation for schools, retirement homes, large and small businesses and homes. We also do bio-hazard cleanups for homes and businesses. We have done bio-hazard clean-ups for the police department as well. 

Our team of professional SERVPRO employees are ready 24 hours a day 7 days a week to go out to your home or business and return it to preloss condition from clean up to complete restoration, we are your one stop company to call when you have a disaster. 

Check out our Brag Book on YouTube:

https://youtu.be/2ZIT2uYwZDQ

A Legacy of Success

9/16/2021 (Permalink)

SERVPRO Achievements

Since 1967, SERVPRO has helped individuals realize their dreams of business ownership. Our founders, Ted and Doris Isaacson, passionately pursued a vision to "help entrepreneurs succeed."

Even today, SERVPRO's second generation owners have woven together that vision and our rich history with a forward-thinking approach.

From humble beginnings to a nationwide company with a dominant Brand in the marketplace, the possibilities for the future of SERVPRO seem endless.

Achievements

As the Franchise Community that cleaned up damage at the Pentagon after 9/11, an entire school district in Mississippi after Katrina's devastation, and helped restore the U.S. Treasury building, SERVPRO has achieved the following:

• 2016: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2015: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2014: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2013: Entrepreneur Magazine ranked SERVPRO as the #7 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2012: Entrepreneur Magazine ranked SERVPRO as the #4 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2012: Forbes Magazine ranked SERVPRO as the #5 Top 20 "Franchises For The Buck"

• 2011: Entrepreneur Magazine ranked SERVPRO as the #8 Franchise Opportunity overall, as well as the #1 Opportunity in the Restoration Services category

• 2011: CNN Money.com ranked SERVPRO as the #7 Franchise Opportunity overall

• 2011: Dunn & Bradstreet rated SERVPRO as the All Business AllStar Franchise and ranked #9 Franchise Opportunity overall

• 2010: SERVPRO Industries, Inc. opens new 120,000 square foot warehouse facility.

• 2010: The SERVPRO System grosses more than $1 Billion for the first time in company history.

• 2010: Entrepreneur Magazine ranks SERVPRO as the #9 Franchise Opportunity in the country, as well as the No. 1 in the “Insurance/disaster restoration & cleaning” category for the sixth consecutive year. 

• Allbusiness.com also ranks SERVPRO as the #9 Franchisor in the country. Dunn and Bradstreet - Ranked #9 FranchiseOpportunity overall.

• 2009: SERVPRO sells its 1,500^th Franchise.

• 2008: The Wall Street Journal chooses SERVPRO from 2,900 Franchise brands as one of the 25 High Performing Franchises.

• 2007: SERVPRO Industries, Inc. is given the Golden Torch Award by the American Society for Training and Development (ASTD) for innovation in practice.

• 2004: Entrepreneur Magazine ranks SERVPRO as #1 in the Restoration Services category. 

• 2002: SERVPRO sets a record, selling 100 Franchises in a year.

• 2000: SERVPRO sells its 1,000th Franchise.

• 1991: The Nashville Business Journal names SERVPRO Small Business of the Year.

Are You Hiring An IICRC Certified Company

5/26/2021 (Permalink)

Hire an IICRC cleaning professional.

According to IICRC.org, the IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning and Restoration Industries. The mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

Why is it Important to Hire an IICRC Certified Firm?

With an IICRC certified firm you have the peace in mind that the correct guidelines are being followed to restore your property.  In the commercial world health and safety concerns are of upmost importance.  As an IICRC Certified Firm, SERVPRO of Southwest Portland follows the proper guidelines to restore your property to its preloss condition while at the same time providing you with the best practices and standards.

Along with being an IICRC Certified Firm, SERVPRO of Southwest Portland has individually IICRC certified technicians that are background checked and uniformed.  Why is this important? As a business owner or property manager this provides additional peace of mind that not only is your property going to be properly restored, but that your employees, tenants and contents will be safe.

Next time disaster strikes on your property, give the IICRC certified professionals of SERVPRO of Southwest Portland call at 503-777-9739.

Are You Prepared for a flood

4/7/2021 (Permalink)

Keeping your gutters clean is a good way to keep water flowing.

Start Preparing For A Future Portland, homeowner wants to think about the possibility of flood damage affecting his or her home. Maybe you've put off preparing for such worst-case scenarios. Deep down, however, you know that it is better to be prepared for flooding in advance than to have high water levels suddenly affect your life without a plan in place. Read on for three ways to start preparing for a future flood right now.

1. Learn About Your Flood Risk

If it seems like floods are a persistent problem in your area, you may live in a flood zone. The best way to find out is by visiting the Federal Emergency Management Agency's online Flood Map Service Center. This allows you to quickly and easily figure out whether or not you are at high risk for flooding so you can purchase flood insurance if needed.

2. Get Your Property Storm-Ready 

Protect your property against future storm damage to the best of your ability. Cleaning gutters and storm drains is a great way to keep water flowing smoothly outside — and only outside — your home. You may also want to consider buying a battery-operated sump pump and finding ways to protect your valuables.

3. Practice an Escape Plan

You will want to make sure that you and your family are ready to escape at a moment’s notice in the event of an emergency. Know where to seek shelter, keep supplies on hand and memorize your exit route. Contact the Red Cross for information about emergency shelters in your community, as well as suggested provisions for both your home and your family, including your pets.

Flooding is not a fun thing to think about, but it is better to be prepared than to be blindsided by a storm with no safety or storm damage restoration plan in place. Follow the three steps above for a greater chance at protecting your home and loved ones the next time flood water threatens your Portland,Or home.

Call SERVPRO of Southwest Portland 503-777-9739

5 Home Fire Prevention Steps

3/24/2021 (Permalink)

Call SERVPRO Professionals to handle your fire damage.

Prevent a Home Fire

The best way to survive a home fire is by preventing one from occurring. Fortunately, fire preparation tasks are straightforward.


Install enough smoke alarms in your home.


Ideally, these alarms should be located inside each bedroom, on every level of the home, at least ten feet from cooking appliances, and in the halls outside of the bedrooms. Don't forget to test the alarms every month and replace the batteries on an annual basis. Make sure that family members know how to recognize the alarm and how to exit safely.


Perform home maintenance consistently and thoroughly.


Greasy buildup in burners, lint in the dryer hose, and neglected chimneys are all cause of fire damage. Many household chores and repairs, such as repairing damaged sockets, have a significant impact on fire preparation and prevention.


Store flammable items safely.


Keep gas for the lawnmower, lighter fluid, and similar products stored in a cool location and out of reach. Additionally, consider the many other potentially combustible items. Go through the cabinets and closets of your home, watching for things such as lighters, matches, chemicals, and other flammable items.


Prepare for emergency situations.


A ten-gallon can of baking soda near the cooktop quickly puts out grease fires, safely and effectively. Fire extinguishers with BC or ABC rating are best. An A rating indicates that pressurized water is in the canister and that the extinguisher is not appropriate for cooking fires.


Teach Your Family Fire Safety


In addition to teaching children not to play with matches, fire safety education should include not throwing laundry over a lamp or leaving papers near heaters. The more your children are aware of how fires start, the better they'll be at avoiding them.

6 Tips to keep you home of business free from mold

3/20/2021 (Permalink)

Call SERVPRO to get your building expertly cleaned.

Mold is never a welcome sight. It’s also not something you should tend to on your own. This is a job for professionals. There is more to taking care of mold than just cleaning it up. You want to make sure it doesn’t come back.

Unfortunately, mold can start to grow in any number of places, and not always obvious ones. If there is excess mositure it can start growing on carpets, behind appliances, in the ceiling, insulation, paper, wood, and even in your ventilation system.

If you discover mold or even suspect you may have it, you should take steps right away to get rid of it. It will spread very quickly and not only pose health effects but can cause damage to the property.

What to Do When You Discover Mold

It is important that you act quickly when mold is discovered. 

1. Alert People

Let people living or working in the building know that there has been mold discovered and move them to a different area. People can experience health effects to the spores let out by growing mold. 

2. Ventilate The Area

Do your best to get air moving through the space. Open doors, windows, or use fans to start getting the moisture down and the air flowing. Once the cleanup starts, the mold spores can get disturbed. 

3. Remove Water

Clean up the water or the leak that is causing the mold to grow. If you are not clear where it is coming from, call your maintenance team or your plumber to check it out.

Clean up all the water that may be pooling in the area. If it is a lot, get professionals to do it for you. The water needs to be removed and the source needs to be stopped.

4. Discard Moldy Items

Remove carpet, books, cloth, boxes, anything that has come in contact with the mold. Anything that can’t be cleaned completely should be bagged up and discarded. Always wear protective gear, like a face mask, gloves, or anything you have available.

5. Call The Professionals

You really need to call professionals to clean up the mold and affected area. They know what to look for, how to identify different types of molds, have the proper cleaning supplies, and the proper clothing protection need.

6. Education and Prevention

Once your building has been given the all-clear, people can return to those areas. It is important that people are aware of the causes and signs of mold or even potential mold.

Everyone should be made aware of the signs to look for and where mold is most likely to appear. Basements, laundry room, breakrooms, washrooms, and mop closets.

Look behind appliances, in corners, on the ceiling, and anywhere there may be damp spots, leaks, or water pooling.

Repair all leaking taps, pipes, or appliances that use water.

Have the HVAC system checked regularly, twice a year is recommended. Spring and fall work best.

Have regular cleaning maintenance on floors, walls, common areas, and basements.

Call SERVPRO of Southwest Portland

Regardless of your role in the commercial building, you should never have to take these types of jobs on yourself. Find a trusted professional team you can count on to service your building regularly.

SERVPRO of Southwest Portland is just such a team. From cleaning to inspecting and damage recovery, we are the company to trust, call 503-777-9739 today!

Why Commercial Cleaning of your facility is important

3/15/2021 (Permalink)

Let SERVPRO clean your building for COVID-19

Some business and public areas need to be open during the pandemic, such as retail stores, nursing homes, grocery stores, and other essential establishments. Keeping people safe and healthy needs to be the number one priority.

Chances are, the staff working or tenants living in the space are already busy enough just trying to do their own jobs. That’s why you need to consider using a professional commercial cleaning service.

Why You Should Use Professional Cleaners

Safety precautions, like masks and social distancing, are very important but can be extremely difficult to enforce. In particular, they are difficult to enforce in larger grocery stores, banks, and retail stores.

Slow The Spread

Doing everything we can to slow the spread of the virus will help keep everyone healthier. Employees often have no choice but to be close to each other, their customers, and delivery people.

All communal areas are at risk of being infected, putting employees and customers at risk. Breakrooms, office areas, washrooms, and the area where the general public are shopping or working.

Cleaner surfaces mean cleaner air quality. Whether it is an office building or a retail store, professional cleaners know where the germs are most likely to settle and can take of them quickly and efficiently.

Better, Stronger Products

A professional team of cleaners. They will also have access to cleaning and sanitation products that are not available off the shelf. It is vital that your commercial space is disinfected to keep everyone safe.

They will use approved disinfectants to sanitize the entire place, making sure there is less chance of germs settling and spreading. The sanitizing products that professionals use will be approved for COVID.

Professionals are Thorough

While your regular cleaners do a great job of cleaning and maintaining the area, the professionals will be able to come in and clean and disinfect everything. They don’t just do a surface cleaning, but the entire place will get sanitized.

If you need, walls, corners, ceiling, floors, vents, all areas where virus germs may have settled. They won’t just clean the most obvious areas that get a lot of traffic.

Proper Gear

From the protective gear they wear while working to the actual tools they use, you can trust that they will be protected and use the best types of equipment to protect you and your environment.

They know how to use their tools and what to do with them after they have finished. They will come in, do their jobs, and then take everything with them and dispose of it all properly.

A team of professionals will also have access to and follow the cleaning recommended guidelines put out by the CDC. This ensures your commercial area is getting the best possible cleaning for everyone’s safety.

Save Money

Depending on what type of commercial space you have, if you have regular cleaners or expect your employees to clean, that is putting many people at risk of getting sick.

Many people are working from home, but not everyone is willing to follow the rules. Sick time, medical expenses, and prolonged illness are what you really want to avoid.

You can’t be there for what they do in their own time, but you can ensure their safety on yours.

Why not trust your commercial cleaning to the professionals at SERVPRO of Southwest Portland? Please call 503-777-9739 with any questions you might have or to book an appointment.

You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again.

3 Benefits of Connecting With an Emergency Disaster Response Team

3/1/2021 (Permalink)

Faster in any disaster!

Connect With An Emergency Disaster Response Team

When fire, flooding, or storm damage impacts your Portland Metro, business, knowing where to begin with cleanup efforts can be daunting. From draining away standing water to dealing with smoke damage, you may be faced with a variety of issues. Connecting with an emergency disaster response team like SERVPRO has a variety of benefits for your business, including being faster to any size disaster.

1. Peace of Mind
Connecting with a disaster response team can help you feel confident that your business is protected in case of an emergency. One of the major worries most business owners face when a fire, flood, or storm damage happens is where to turn for help. Having a team of experienced disaster technicians who can offer you advice and a plan of action immediately may give you greater peace of mind.

2. Protecting Your Investment
Because SERVPRO is faster to any size disaster, its technicians arrive right away once you call for help. This can help to protect your business investment, reduce closures and prevent business stoppage that could affect your employees and your profits. Financial loss is one of the most serious consequences of a flood or fire, so the faster your response team arrives, the lower the risk of secondary damage that could increase the cost of repairs.

3. Streamlined Insurance Claims
An emergency disaster response service can help you set up an insurance claim and advise you about which actions to take once they arrive. Because each location is locally owned, you can count on a representative to appear quickly and help you begin the process, which may result in a faster turnaround.
Fires, flooding, and severe storm damage can all impact your Fort Collins, CO, business and cause a serious financial loss if you are not prepared to handle them. Connecting with a SERVPRO team that is faster to any size disaster may lower this risk and make the road to recovery a smoother one.

SERVPRO Advises on White House Clean Before Handover

2/3/2021 (Permalink)

SERVPRO Technicians in PPE

While SERVPRO is a leading firm in disaster restoration services, disinfecting the People’s House will present a unique challenge.

We at SERVPRO are very experienced at cleaning up after natural disasters … floods, hurricanes and the like.

SERVPRO was prepared to do it's best restoration work for the American people. "

“We will be true to our motto, "Like it never even happened,” said the spokesperson. 

What a difference four years can make! For the first time since 2016, SERVPRO has been named a Top 10 overall franchise system in the nation by Entrepreneur Magazine's Franchise 500 list. SERVPRO also earned the position as the #1 franchise in the cleaning and restoration industry for the 21st year in a row!

SERVPRO's hard working and tireless franchisees, staff, and crews and our dedicated headquarters team made all this happen. During a year when many businesses were negatively impacted, slowed, or closed due to the COVID-19 pandemic, the SERVPRO system of MVPs adapted and took the brand to greater heights based on our collective goal—to help people in their times of greatest need and make it "Like it never even happened." While much of the world was forced to step back, you stepped up and did whatever it took to get the job done in true ONE TEAM fashion! We could not be more thankful for your service or more proud of your accomplishments!”

Job Done Right!

12/7/2020 (Permalink)

Daniel putting the finishing touches to bathroom.

This project was not complete until our project manager put the final detail on this full basement remodel after a freshwater pipe burst and flooded the entire 800sqft fully finished basement. After our team mitigated this loss the following Reconstruction/Restoration project included: Insulation Replacement, Drywall Replacement, Detailed texture to match the existing perfectly without indicating it had been 2’ flood cut, Unique base trim install on bull nose corned drywall, Varied methods and colors of paint application including the final detail here in this picture, Custom Wains Coat manufacturing and installation to match the customer's requests, High End Carrera Marble Vanity installation, Toilet and bathroom fixture installation, Electrical circuit Mega Testing to make sure all circuits were safe after being impacted by water. On a project of this size and while working in an extremely high-end home with customers' expectations of the end product being at a higher caliber than most, there were a couple hiccups. Our team corrected all issues to repair the customers' satisfaction. Upon the final visit the customer requested the caulking be detail painted to match the walls. We took that opportunity to make things right and ended up with the final results. A Happy Customer that will come back for more and recommend us to their friends and family. SERVPRO of Southwest Portland. Putting lives and homes back on track. 503-777-9739

The SERVPRO Team

11/20/2020 (Permalink)

Team in front of truck

Accidents happen and when they do you can count on the team at SERVPRO of Southwest Portland to handle the job.

Our team can clean-up fire, water and soot. We do water removal and dehumidification and mold mitigation and remediation. Respond to catastrophic storms. We also move out your contents and do restoration on them. We can do document drying and have an excellent contents claim inventory service.

SERVPRO of Southwest Portland can also do air duct and HVAC cleaning. We also clean carpets, upholstery,drapes and blinds, ceiling, walls and hard floors. We also deodorize your items after a fire or water damage. 

When you call 503.777.9739 we have the experience and the expertise to make it "Like it never even happened."

#1 Cleaning Company

5/21/2020 (Permalink)

#1 Cleaning company , crew cleaning.

SERVPRO has served over 27,000 customers by doing a certified , commercial and residential cleaning for COVID-19. The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned. Our processes and supplies are EPA and CDC certified. We can fog with Deco 30, it will disinfect in 30 seconds and does not leave a residue. We also wipe down high traffic services and leave a door cling that lets your employees and customers know that your premises have been cleaned by a professional company and are SERVPRO Clean. Please call our offices 24/7/365 at 503-777-9739

We are Cleaning Experts

4/15/2020 (Permalink)

"Here to Help"

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southwest Portland 503-777-9739

SERVPRO on the Frontlines with Emergency Response

4/3/2020 (Permalink)

SERVPRO employee spraying for the COVID-19 virus in an office building.

SERVPRO of Southwest Portland is being called on by numerous businesses and community leaders to perform the necessary bioremedation services to clean, disinfect and sanitize their properties.

SERVPRO of Southwest Portland started in early March to clean schools, construction sites, office buildings and homes for COVID-19.

SERVPRO uses EPA approved products that follow CDC guidelines for cleaning. If you are interested inquiring about our services we are here to help 24 hours a day seven days a week, while life gets back to normal in the communities we call home.

Please call our office at 503-777-9739.  

Please stay safe. You and your employees and families are in our thoughts and prayers.

Why SERVPRO for FIRE!

3/9/2020 (Permalink)

Fire damage in bedroom.

Fires can be alarming and devastating when they occur, especially in your home. Here are a few reminders from SERVPRO of Southwest Portland if you or your loved ones experience a fire or smoke damage. 

Do:

• Limit movement in the home to prevent soot particles from being embedded into upholstry and carpet. 
• Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. 
• Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
• If electricity is off, empty freezer and refrigerator completely and prop doors open to prevent odor.
• Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating lubricant.
• If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
• Wash both sides on leaves on house plants. 
• Change HVAC filter, but leave system off until trained professional can check the system. 
• Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 

Why SERVPRO for Water

3/9/2020 (Permalink)

Water damage to carpet.

Even if you experience a water loss with clean water, there are still some steps to take to prevent further damage to your belongings and your homes integrity.

Do:

• Shut off the source of water if possible or contact a qualified party to stop the water source. 
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
• Remove as much excess water as possible by mopping and blotting. 
• Wipe excess water from wood furniture after removing lamps and tabletop items. 
• Remove and prop up wet upholstery cushions for even drying. 
• Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. 
• Use wooden clothespins to keep furniture skirting off damp floors. 
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors. 
• Hang furs and leather goods to dry separately at room temperature. 

General Cleaning

3/6/2020 (Permalink)

House clean with full PPE

SERVPRO has been in the cleaning and restoration industry for over 45 years. With the proper equipment SERVPRO is always ready for the job! We use specialty air movers and deodorization equipment to mitigate damage ranging from single family homes to skyscrapers.

General house or business cleaning and mitigation of airborne particles, no job is too large for SERVPRO of Southwest Portland. 

Flu season? Remember to wash your hands often, stay home if you're feeling ill, and avoid touching your nose, mouth and eyes. SERVPRO has got you covered with the rest! 

It is important to keep your living space in healthy order for you and your loved ones. Routine duct and HVAC cleaning can:

-Reduce allergens and pet dander

-Eliminate offensive odors

-Improve operating conditions and efficiency

Right Equipment for the Job!

3/6/2020 (Permalink)

Floor coverage through main hallway.

SERVPRO of Southwest Portland takes pride in our work, which often includes customers homes. We know how important it is to keep the home you and your family value in the most livable condition, even after you have suffered a loss. 

By placing protective equipment throughout the job site, we are keeping the integrity of your home safe from damage. 

Here you see floor and wall coverage throughout the main hallway following a large water damage. We focus on major walkways where we will be carrying large equipment through to perform services. 

When placing equipment throughout your home, please let your production techs know if you have any major concerns we need to pay attention through. SERVPRO of Southwest Portland is here to help, and we want to make sure the quality of service you expect is always exceeded. 

The Right Equipment

3/6/2020 (Permalink)

Burnt structure after a garage fire.

SERVPRO understands that using professional equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. Certainly, the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration. 

Wet Smoke - Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke - Paper and Wood; Fast burning, high temperatures, dry, nonsmeary residues.

Protein - Virtually invisible; extreme pungent odor.

Fuel Oil Soot - Furnace Puff Backs.

Other Types - Tear gas, fingerprint powder and fire extinguisher residue.

Pretesting determines the proper cleaning method and allows us to focus on saving your precious items. 

Why SERVPRO!

3/2/2020 (Permalink)

Why choose SERVPRO

SERVPRO Franchise Professionals blend customer service and accountability with proven methods of mitigating damage after water and fire losses. 

SERVPRO of Southwest Portland prides itself on being timely and efficient when it comes to the loss you may encounter. Our service response guidelines are as follows:

With one hour from notice of loss, a team member from SERVPRO of Southwest Portland will contact you or your insured to arrange for service. 

Within four hours of loss notification, we will be on-site to start mitigation services. 

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the customer or the adjuster. 

Working with a company that is professionally trained in all your restoration needs is going to be crucial when getting the job done correctly the first time. SERVPRO has been an IICRC-approved school since 1997. In this training there are five major classes to cover the work we do. 

Why SERVPRO

1/3/2020 (Permalink)

Storm with SERVPRO Truck and Trailer

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company's competitive advantage.

SERVPRO Franchise Professionals offer cleaning services ranging from air duct cleaning to removing biohazard contaminants. Their residential cleaning services will not only ease the burden of the constant maintenance of your home but will also create a safe, clean, and comfortable living environment for your family.

Why SERVPRO is the right choice to make.  All of our employees that enter your home are trained to safely clean and restore your home.

With over 1,600 Locations And 24/7 Service. SERVPRO® Is Always There For You. Advanced Technology. Highly Trained Specialist. 24 Hour Service. Faster to Any Size Disaster.

The right equipment for the job.

3/22/2019 (Permalink)

Mold controlled by SERVPRO

This customer suffered a mold damage in their finished basement caused by overflowing toilet. The customer was away for summer and discovered the damage when they returned from an extended vacation.

Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO has trained technicians that were able to test and remove the mold growth, and then restore the space to preloss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects. 

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

Please call us at 503-777-9739

5 Story office water damage.

3/22/2019 (Permalink)

Equipment on the job.

SERVPRO of Southwest Portland responded to a five-story office complex water damage with all five floors being affected. The job came in a 3 in the afternoon and the crew we on the job by four and worked through the night and on the weekend to contain and mitigate the water damage. 

The carpet was dried in place and trim was removed to allow for cavity drying systems to be placed. Only two small places were flood cut to allow for drying and that was done to allow one of the tenants to be up and running sooner. 

The building management, insurance agent and adjuster were very happy with the quick response and lack of demo that was needed on the job. 

SERVPRO of Southwest Portland is on the job 24 hours a day seven days as week. 

PPE Personal Protection Equipment

3/22/2019 (Permalink)

Dillion in PPE

A lovely couple had there home damaged by a water pipe break under the house that filled the crawlspace with water and also damaged the underlying flooring and some of the wood flooring, SERVPRO of Southwest Portland was able to dry most of the hardwood floor with a floor drying system. 

The carpet pad was removed as well where needed to allow for drying. Trim was also removed to be able to place cavity drying systems.

Our crew needed PPE to go down in the crawlspace to remove the wet insulation and ducting. The safety of our employees is always at the top of mind with SERVPRO of Southwest Portland. 

SERVPRO of Southwest Portland has training on a weekly bases on Safety and use of PPE.

CE Classes

3/22/2019 (Permalink)

Law & Ethics CE Class

SERVPRO of Southwest Portland provides CE Classes for Insurance Agents, Adjusters and Property managers free of charge every year.

The classes cover subjects such as Mold remediation, Fire Damage remediation, Water damage remediation, Bio-hazard, Law, and Ethics. 

Our teachers are certified in the subjects that they teach and credit is given to the Insurance agents, Adjusters and Property managers at the state level both in Oregon and Washington. 

The class being taught here at our location is Law & Ethics were also provide some onsite CE Class for Insurance Companies and Property Managers. 

We have been told that the classes are much more enjoyable live verus doing them on line and the Insurance Agents and Property managers enjoy the interaction with SERVPRO of Southwest Portland. 

We will have a LAW & Ethics class at our office on May 7th. Please email me at dsahm@SERVPROsouthwestportland.com to hold your spot we do require a refundable deposit of $25.00 to hold your spot, it is returned when you attend the class. 

SERVPRO of Southwest Portland a great place to work

3/22/2019 (Permalink)

Barbecue

SERVPRO of Portland is a great place to work. We work hard but also enjoy a summer barbecue and are looking forward to a Spring team building event and a Winter holiday get together to bond with a trip to cut down a tree, go on a hayride, meet Santa Claus and drink hot chocolate. 

All of the team supports the efforts of each other from our office staff coordination the right amount of manpower and equipment to the job, and everyone pitching in to get the equipment on site and be on the job in a timely manner.

If you are looking for a great place to work please send your resume to office@SERVPROsouthwestportland.com. We are hiring for production techs and crew chiefs.

SERVPRO saves the day sewer break

3/12/2019 (Permalink)

SERVPRO of Southwest Portland saves the day.

This home had a sewer line fail so they called in SERVPRO of Southwest Portland to clean up the mess and the damages.  We had to remove part of the wall to get to the mold that accumulated and the category 3 contaminated water damage that was inside the wall cavity.  Our advanced technology equipment gives us the knowledge to remove the contaminated area, get to the source of the problem and get it cleaned up so the home can get back to normal as soon as possible.  Nobody likes it when their home is out of sorts and we get that.  That is why you should call us as soon as you have a problem, so we can make it "Like it never even happened."

Please call us a 503-777-9739 24 hours a day 7 days a week.

Roof Mold Under Eves

1/7/2019 (Permalink)

Roof Mold

Pictured here is the underside of a roof. There had been a leak and the mold took over. After remediating the mold, SERVPRO was able to apply a antimicrobial coating to help prevent future mold growth in that area. We always strive to make every situation, "Like it never even happened."

Every mold infestation is different, from the extent and type of growth, to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. 

If there is a ongoing moisture problem in the building, it is important to be alert for , the presence of visible mold, strong musty odors which may indicate mold is present, any evidence of past moisture problems that might have caused undetected mold growth and excessive humidity. 

SERVPRO Training saves the day.

8/25/2017 (Permalink)

Mold found in a basement behind a wall due a water leak.

Intrusion of water in your home or place of business can result in mold growth. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Excessive mold growth can lead to environmental conditions that pose a health threat.  A SERVPRO of Southwest Portland is professionally trained in mold remediation and will examine the structure for any visible signs of mold.  We care about the proper restoration of your structure and can make it "Like it never even happened."  SERVPRO of Southwest Portland is proud to serve Multnomah County and other areas of the Portland area. Any questions please call us at 503.777.9739. Please call us twenty-four hours a day seven days a week.