Huge water loss at local home

11/15/2022 (Permalink)

The cause of damage was removed in order to start the drying process.

SERVPRO of Southwest Portland received an emergency call in the middle regarding a water loss in a local home in the Portland area that is causing the drywall to bubble. The customer informed us that before calling us they called out a plumber to meet us on-site to help determine the cause of the loss. Our crews arrived on the scene within 20 minutes of the phone call ends. Upon arrival, we were met by the plumber who let us know that the cause of loss was the master bedrooms defective toilet O ring and that it could potentially leak Category 3 water into the walls cavities, and flooring. The plumber was able to fix the toilet mount and the O ring and inform us that once mitigation and remediation services were completed they would re-set all toilets.

After the initial inspection, it was time to put together a drying plan to restore this home to preloss condition as soon as possible. In the bathroom, we detached the door, built containment, poly barrier, and ram board to protect the shower and tub,  and we set air filtration devices under negative pressure. In addition, we placed floor protection and removed all affected drywall and insulation. In the recreation room, we built containment, placed floor protection, and removed the drywall ceiling and wall with suspicious staining. In the recreation washroom, we built containment, placed air filtration devices under the negative press, place ram board to protect countertops, and detached upper cabinets.

SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739