No Basement loss to big for SERVPRO

10/14/2022 (Permalink)

The water loss was caused by the water hose spigot above being left turned on over night.

SERVPRO of Southwest Portland received an emergency call regarding a basement flooding in a local home in the Portland area. The homeowner informed us that it flooded due to a water hose spigot that was left on overnight and it flowed into the basement area through two planks where an old window barrier was covered due to a previous loss. During the phone call, the owner also relayed” that the water seemed to have flown into what appeared to be the foundation wall”. Within 30 minutes of the phone call ending our crew of well-trained professionals arrived at the home.

Upon arrival, during our initial inspection of the home, we found measurable water throughout the entire basement area, there were a couple of areas that were not as affected. We then proceeded to extract all the affected areas and due to the water coming from outside, the loss goes from a category 1 loss to a category 3 loss. Once we were able to extract the water our crews came up with a drying plan to restore the home to its preloss condition.

The drying plan was to detach doors baseboards and trim from all affected areas. Then we proceeded to remove the carpet, carpet pad, tack strips, wood baseboards, and trim. Once demolition was done we then placed the equipment we placed, three of our dehumidifiers in key locations in the affected areas to ensure proper temperature control, in addition, we placed air movers for proper airflow with open spaces and dehumanization. Our crews then placed containment in front of the staircase in the basement to isolate the affected basement area. When removing the carpet pad, tack strips, baseboards, and trim, maneuver contents as we went in order to productively remove all affected materials that were deemed unsalvageable. 

SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739