Winter Storm Damage

2/1/2023 (Permalink)

Holiday mishap

Today we arrived on site to visit a customer who reported water damage during the winter storm event. We met on site and was greeted by the customers. Upon arrival we had visible damage from the COL (cause of loss). We found heavy water marks on ceiling tile and drywall from top to bottom in most areas. Some standing water remained but not enough to justify extraction. According to the customer they extracted and clean up from the water loss. The carpet mats on the main level and large carpets for Living, Bedrooms and 1 closet were still saturated. The customers said the water was on leaking up to 4-5 days. We found the information received to be accurate based on the severe porous materials and wood structure. We found suspicious staining on certain areas, window in Bedroom B is broken and needs to be boarded up to maintain temperature control. Due to lack of HVAC systems we will need heaters to achieve drying for wood structures. CAT 3 job status due to time and conditions. We initial paperwork and collected insurance information. This job will require extensive coordination due to complications, Large amount of contents needing to be maneuvered, Packed and protected during mitigation services. Customer was given up to 48 hours to locate asbestos and lead testing before we will make the request in order to complete job accordingly.