What to do when the unexpected happens? Give SERVPRO a call.

11/15/2022 (Permalink)

The Dishwasher loss caused damage to the crawlspace.

SERVPRO of Southwest Portland received an emergency call in the early hours of the morning. The customer informed us that they had a water loss caused to a defective dishwasher. Within 30 minutes of the phone call ending our crew of well-trained professionals met the customer on-site along with their adjuster. During the initial walk-through, we discussed with the customer and the adjuster methods and ways in order to save the cabinetry and hardwood floors that were just recently installed. We began work immediately,  starting with the crawlspace mitigation we dropped insulation from the subfloor in order to prevent microorganisms we found that the sub for the ceiling was highly saturated.

Once work was started the drying plan was created the drying plan would be in the affected areas, the kitchen, the entryway, and the crawl space. In the kitchen, we built containment, detached baseboards, toe kicks, detached cabinet doors, drilled cavity holes for the injection system with the cab walls, and exposed drywall within the outside walls. In addition, we had to remove all drywall and insulation had to be removed since they were exposed due to the place the dishwasher was placed we then removed the glued hardwood flooring and exposed the subfloor to help with drying. In the Entryway, we had to build containment to isolate affected areas, tear out baseboards, do minor content manipulation, lift the carpet in order for it to dry in place, and remove the affected carpet pad and tack strip. Our crew then cut a 2ft flood cut to remove affected drywall and to expose the back of cabinets to dry within the wall adjacent to the kitchen.

Finally the crawlspace, we had to drop and remove wet insulation, built containment, remove and replace Visqueen, place equipment in the center of the affected area and sprayed antimicrobial onto the ceiling surface. SERVPRO of Southwest Portland was able to get the customer's home restored to preloss conditions in only 4 days. SERVPRO of Southwest Portland professionals can give you peace of mind by helping make it “Like it never even happened." Whenever there is a call out SERVPRO of Southwest Portland is ready to meet the need. No matter the time or place you can count on SERVPRO to be there for you. If you have any questions please call us at 503.777.9739